Melbourne car rentals

Melbourne car rentals

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Melbourne, FL, United States
15 Dec — 22 Dec
Same drop-off
Melbourne, FL, United States
Wed 15/12
Noon
Wed 22/12
Noon
Driver's age:

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Melbourne car rental information

Pick-up locationMelbourne
Rental locations15
Airport locations10

Melbourne car hire reviews and directory

Rated no. 1
Budget
Best rated
7.2 Good (104 reviews)
2 locations in Melbourne
Budget
Locations in Melbourne
  • 7.3
  • 7.4
  • 7.1
  • 7.3
  • 7.1
Recent reviews
10.0 Excellent14 Nov 2021
I loved Lenny at the Melbourne Airport Budget location! He was super sweet , friendly, very inviting and a welcoming demeanor. The day before I was met with a woman at the front desk that was not that friendly, that I was on November 11th. But I November 12th, i decided to give budget one more try and Lenny exceeded my expectations. Thank you Lenny !! For making my trip a pleasant one!
3.9 Mediocre13 Sep 2021
The main woman at the counter during pickup was slow and not very courteous. The other woman must have been a new hire because she did nothing to alleviate the the problem. Customer service is lacking at that location. Woman seemed annoyed about having to help a customer. It took way too long to pick up a vehicle that has already been reserved on your site. She seemed to have none of the details of the reservation. Thumbs down.
10.0 Excellent16 Aug 2021
N/A
1.9 Horrible27 Jul 2021
Priceline was fine and I reserved without having to pay in advance.
1.9 Horrible18 Jul 2021
When I got to the counter with my confirmation the attendant said he had no cars. I missed my flight . That was very stressful.
2.0 Mediocre18 Jun 2021
Nop staff was unprofessionalTrain your staff for better customer service
2.0 Mediocre11 May 2021
When we arrived to pick it up we were told the vehicle wasn't there upon returning the truth is the vehicle was there but NO keys. That impacted by riders in more ways than one! Most disturbing is it was TOTALLY FILTHY!!! We gloved up (3 family members) and sanitized it from top to bottom!!! Never again!!!
2.0 Mediocre22 Apr 2021
Went to pick up van for group trip. They did not have one, said they couldn’t get one...sorry. This van was rented weeks before for a Senior Trip. Budget did not notify me or try to communicate about not having availability. The lack of help or concern was most unprofessional . We have rented these vans for years and have never had a problem. (Not from budget).
2.0 Mediocre26 Mar 2021
Nothing, Not Friendly or helpful, lady should find another line of work, customer service is her weak suit. I hope the company addresses this branch. Worst possible experience I have ever had. Add to that the Budget customer phone service was not helpful either, at all, and provided wrong information more than once. Spent almost 4 hours trying to salvage our trip with no help.Well, having a car would be a good start. Reserved car in Feb for late March and they had none. Absolute worst customer service possible. Have not traveled in a year and this was our first experience since then. Had to cancel our planned drive. Will never recommend.
2.0 Mediocre1 Mar 2021
NAWe could not rent our car as it was not available. Found out when we went for pick up.
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Rated no. 2
Hertz
8.5 Excellent (39 reviews)
3 locations in Melbourne
Hertz
Locations in Melbourne
  • 8.5
  • 8.5
  • 8.4
  • 8.2
  • 8.6
Recent reviews
10.0 Excellent17 Aug 2021
Recommend car was efficient and help make the road trip smooth.
10.0 Excellent22 Apr 2021
Staff was greatDon't change a thing
10.0 Excellent9 Jul 2020
Great Price for the weekend. Thanks.
2.0 Mediocre6 Dec 2019
NothingThey talked down to me and would not rest me a car I payed for and still have not got my money back! They ruined my vacation!!!!!
10.0 Excellent15 Jul 2019
KORY TATE WAS VERY HELPFUL EXPLAINED EVERY THING , HE IS VERY CUSTOMER FRIENDLEY.OVERALL EXCELLANT EXPERIENCENOTHING
9.6 Excellent3 Jul 2019
Friendly staff good doing business with themnothing
8.8 Excellent30 Mar 2019
Choice of vehicle 2019 KAI,VERY NICE CAR.Rental price by month was to high.
4.0 Okay28 Jun 2018
Customer serviceClose to my houseThe gentlemen checking me in was rude. He was more interested in his personal phone. The car was not ready and was not clean so I had to wait . Once I waited a half an hour more the car was still not clean but I took anyway because I was due to leave the city. Customer service and overall lack of respect is an issue at this location. I still have not received the final bill even though I called the day after I dropped the car.
2.0 Mediocre25 Jun 2018
Felt like a scamMy reservation was not found when I arrived to pick up my car. There is no 800 number that I could have called to sort this out with KAYAK. Hertz accommodated me very well, but I would never recommend to use this service to book in the future.
9.2 Excellent9 Aug 2017
Matt the ManPleasant surprise...great customer service. Great experience. Would recommend highly
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Rated no. 3
Thrifty
6.6 Good (42 reviews)
1 location in Melbourne
Thrifty
Locations in Melbourne
  • 7
  • 6.7
  • 6.3
  • 6.4
  • 6.5
Recent reviews
4.0 Okay3 Jul 2021
The rental application process with Kayak was easy and clear.They didn’t Have a car in the class I had rented. It was smaller a significantly more uncomfortable and unsafe.
2.0 Mediocre20 Aug 2019
According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.
10.0 Excellent30 Jun 2019
Everything went great!Keep-up the good work
5.2 Okay4 Sep 2018
Long wait to get car/keys. Overcharged and charged for services not used or agreed to.
8.0 Excellent30 Jul 2018
Slightly higher charge than agreed due to taxws
9.6 Excellent26 Jul 2018
The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !
4.0 Okay23 Jul 2018
Line too longI canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.
2.0 Mediocre11 Jul 2018
I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.
5.2 Okay10 Jul 2018
Great customer service during check in /outThe first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.
6.8 Good30 Apr 2018
Bogus charges:bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.
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Rated no. 4
Alamo
9.6 Excellent (5 reviews)
1 location in Melbourne
Alamo
Locations in Melbourne
  • 10
  • 10
  • 9.6
  • 9.2
  • 9.6
Recent reviews
10.0 Excellent22 Feb 2017
Great Help at The CounterThe customer service was great. A very pleasant helpful staff.
10.0 Excellent31 Dec 2016
Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.No negative comments at all.
10.0 Excellent28 Dec 2016
Pleasant experienceThe car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.
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Rated no. 5
Enterprise
8.6 Excellent (24 reviews)
2 locations in Melbourne
Enterprise
Locations in Melbourne
  • 8.5
  • 8.7
  • 8.5
  • 8.1
  • 8.6
Recent reviews
4.0 Okay28 Jun 2021
The SUV was roomy and comfortable.Enterprise will NOT pick you up NOR help you get to their location. The airport location and the US 1 location have “different” systems and cannot help each other with rentals or transportation back and forth. The car was dirty.
10.0 Excellent21 Jun 2021
Shannon at the pick up was excellent and the drop off was very fastEverything was good
10.0 Excellent5 Feb 2021
The car was not ready in Melbourne. I called an hour before I arrived to make sure the car was ready, so our friends did not have to wait for us. Once we got to the car lot we wait an hour for the car to be cleaned. We were on VACATION not watching a car get cleaned lesson.
8.0 Excellent17 Aug 2020
Staff all very nice and good price.
10.0 Excellent10 Aug 2020
not a thing. Great experience.
4.8 Okay9 May 2020
The pick up was very nice, the drop off was a nightmareClear exact information on the rental.
5.2 Okay12 Mar 2017
Service center was overwhelmed both at pick up and drop off. Vehicle selection was poor at pick up.
10.0 Excellent3 Feb 2017
Great customer ServiceRob was very attentive and helpful. It was a slow day, so I got a free upgrade which made my trip so much more comfortable. I will definitely rent here again.
2.0 Mediocre10 Dec 2016
No communicationI made my reservation for a Saturday at noon, when I got there, they where already close, no one call me to tell me the location close at noon, why the even let me do the reservation if their close at that time, then I was told to go to the airport location that they would help me there,but when I got there they didn't want honor my reservation and they want it to charge twice as much. Melbourne FL.
10.0 Excellent1 Dec 2016
Great companyFriendly customer service.
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Rated no. 6
Avis
7.3 Good (27 reviews)
2 locations in Melbourne
Avis
Locations in Melbourne
  • 7.5
  • 7.6
  • 7.4
  • 7
  • 7.1
Recent reviews
10.0 Excellent24 Aug 2021
The lady at the rental counter was excellent and was great. Employees like her need to be recognized. As I walked away I said wow to myself, what a great job she did
2.0 Mediocre25 May 2021
the staff was awful and I was unable to rent a car and had to go somewhere else!!
10.0 Excellent26 Mar 2021
Staff called to make sure that I was still arriving late, then stayed until I arrived (probably an hour after he was scheduled to leave).Nothing
4.4 Okay15 Mar 2020
The guy in Melbourne was not customer friendly. Couldn't give me an idea where the car was in the mall parking lot. The parking lot couldn't find the car and finally said he couldn't speak English. I wandered around a mall parking lot for 15 minutes pushing the lock door button to hear a chirp.The car was dirty and dusty. Had paint left off the rear driver window. Was left off from an auction???
8.0 Excellent5 Dec 2019
Friendly staff member—Frederick
5.2 Okay8 Jan 2019
Nice location but could use more parkingNo choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.
2.0 Mediocre30 May 2018
We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.
6.0 Good22 Dec 2017
Car and service was good BUT....car was clean.First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.
10.0 Excellent29 Jan 2017
Cost what was quoted when I picked it up I asked for compact but all the had was midsize Good customer service-pick up and drop off easy
8.0 Excellent28 Dec 2016
Simple dropoff at small airportDropoff was quick and simpleAt this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.
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Rated no. 7
Dollar
6.5 Good (18 reviews)
1 location in Melbourne
Dollar
Locations in Melbourne
  • 6.5
  • 6.6
  • 6.4
  • 6.5
  • 6.3
Recent reviews
7.6 Good18 Oct 2020
The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.
4.4 Okay20 Jul 2020
The staff was friendly and worked with what they had, as it was not their fault personally.No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.
10.0 Excellent6 Jan 2020
April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!
8.0 Excellent2 Jan 2020
Took only a few minutes to check out and get the car on Christmas Day.Auto maintenance. Car had a loud squeak when going over bumps and a loud rumbling at high speeds. it drove well, but needed maintenance.
10.0 Excellent25 Feb 2019
Everything was good, but this survey didn't allow me to enter my opinion
4.4 Okay24 Feb 2018
My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??
2.0 Mediocre23 May 2017
No unlimited milesBooked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.
2.0 Mediocre17 Apr 2017
No one was at the counter - other agents speculated that she went homeNothingWe were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.
2.0 Mediocre15 Feb 2016
Dollar rental is a scam and should not be allow onDollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??
9.6 Excellent21 Jan 2016
The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.
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keddy by Europcar
1 location in Melbourne
keddy by Europcar
Locations in Melbourne
Recent reviews
National
1 location in Melbourne
National
Locations in Melbourne
Recent reviews
Sunnycars
1 location in Melbourne
Sunnycars
Locations in Melbourne
Recent reviews
259 travellers who rented a car in Melbourne gave the car agency they used an average rating of 7.4

Car rental locations in or near Melbourne

Good to know

Most popular car type

Intermediate

When to book a rental car in Melbourne

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Melbourne

  • There are some important things to consider when it comes to making a decision about your Melbourne car rental. While this beautiful Florida coast town does have some public transportation, visitors should look into some of the local attractions that can only be accessed by a rental car. For example, Melbourne visitors are a short car ride from the Brevard Zoo and the Treetop Trail Aerial Adventures. This zoo boasts some treetop explorations with ziplines that would entertain all age groups. A rental car in Melbourne opens up short trips to beautiful spots like Paradise Beach, Whickham Park, and the Andretti Thrill Park.
  • Visitors who fly into Melbourne will arrive at the Orlando Melbourne International Airport. The car rental kiosks are located inside the terminal, conveniently by the baggage claim areas. The airport provides access to popular car rental companies, including Hertz, Alamo, Budget, and Enterprise. There is no need to travel from the terminal to get your rental vehicle because the rental car parking lot is just outside the airport.
  • One of the main hazards of driving in Melbourne is becoming distracted by the gorgeous vistas. Drivers should ensure that they are vigilant in avoiding the distractions of the scenery while at the wheel. Sometimes Melbourne has congested traffic during rush hour. From 7am to 9:30am, traffic can be crowded. The same situation is true from 4:30pm to 7pm. Some roads during rush hour that travelers should avoid are Lipscomb Street and Minton Road. If you’re on a schedule or trying to catch a flight, keep this in mind.
  • One aspect of visiting beach communities that should be known is that drivers should not drive their rental cars in the sand. Unless the vehicle is equipped with four-wheel drive, the car will quickly become stuck. Then, the renter may have to pay for a tow. Melbourne also is a victim of hurricanes during the hurricane season. Travelers should be aware that this area can become affected by tropical storms, where caution must be taken while driving in extremely wet conditions.
  • Book your rental car in Melbourne at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Melbourne are around 16% cheaper than other car types, on average

FAQs about hiring a car in Melbourne