Ash and Anthony, the Concierges, were simply outstanding in their friendliness, knowledge, and helpfulness!!!
4 stars
London Marriott Hotel Kensington
147c Cromwell Road, Kensington, London, SW5 0TH, United Kingdom
London, United Kingdom
See location+44 207 973 1000Photos of London Marriott Hotel Kensington
Overview
Providing an indoor pool, London Marriott Hotel Kensington offers well-appointed rooms close to Hyde Park. It also provides private parking on site and is a 10-minute drive from Royal Albert Hall.
A variety of premium services are available for guests of London Marriott Hotel Kensington, like a concierge, an express check-in and check-out feature and 24-hour room service. The front desk operates around the clock and the friendly staff can recommend places to visit and provide other tourist information. Other facilities include luggage storage, meeting rooms and a car rental desk.
The rooms at the hotel have an in-room safe, a flat-screen TV and tea and coffee making facilities. They are air conditioned and offer a desk, a private bathroom and wireless internet access.
Serving British dishes, Cast Iron Bar & Grill offers a relaxed setting for a satisfying meal. Each evening, guests are able to enjoy a drink in the comfortable lounge bar.
The hotel is within walking distance of Kensington High Street, the Victoria and Albert Museum and the Natural History Museum London. Kensington Palace can be easily accessed by car.
Latest deals for London Marriott Hotel Kensington
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at London Marriott Hotel Kensington
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by lift
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Shared bathroom
- Shared toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Bicycle hire
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of London Marriott Hotel Kensington
7.8
Good
945 verified ratings
Wonderful
393
Very good
199
Good
167
Okay
73
Fair
61
Mediocre
22
Poor
30
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, with many highlighting its proximity to public transport and city attractions. However, there were significant concerns regarding cleanliness, with multiple reviews mentioning dirty rooms and inadequate housekeeping. Additionally, service was often described as lacking, with guests reporting unhelpful staff and issues with room assignments. Overall, while the location received praise, the hotel needs to improve its cleanliness and service standards.AI-generated from customer reviews
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Score by provider
7.8 out of 10
594 reviews
8.7 out of 10
9 reviews
8.8 out of 10
4 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Rooms were great, beds comfortable. Nice breakfast breakfast. Location is perfect in between two tube tube stops, both a short walk away. Staff is very friendly. Executive club is nice too.
Pros (+) Room has AC was comfortable and everything was extremely clean. Our keys didn't work and staff was quick to resolve that problem.
Cons (-) The staff was nice but not very helpful or sympathetic to our needs. My friend was ill and we were assigned a queen bed which was not my initial reservation. The only way for us to have separate beds was to pay 185£ to upgrade. I found that to be absurd. The woman behind the counter said we did book a queen and that double room means queen. She acknowledged that many make that mistake so then why ...
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Location
147c Cromwell Road, Kensington, London, SW5 0TH
What's nearby
- Hyde Park1.8 km
- Harrods1.9 km
- Oxford Street3.2 km
- Buckingham Palace3.4 km
- Piccadilly Circus4.2 km
- Leicester Square4.5 km
- Trafalgar Square4.5 km
- Palace of Westminster4.5 km
- Charing Cross4.5 km
- Central London4.5 km
- Big Ben4.5 km
- Strand4.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at London Marriott Hotel Kensington
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city centre | 4.5 km |
Nearest airport | London City |
Distance to airport | 16.6 km |
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