Good to know
|Value for money||7.1|
|Distance to city centre||4.3 km|
|Nearest airport||London Heathrow|
|Distance to airport||18.8 km|
|"Clean comfortable room, no complaints"||(in 199 reviews)|
|"Good location, modern style hotel"||(in 278 reviews)|
|"Great location and friendly staff."||(in 147 reviews)|
|"The room is very small."||(in 91 reviews)|
|"Traffic noise kept me awake all night."||(in 10 reviews)|
|"Room and bedsheets were not clean."||(in 56 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 42 reviews|
|albert hall||in 9 reviews|
|bit noisy||in 7 reviews|
|central london||in 39 reviews|
|change room||in 278 reviews|
|clean hotel||in 155 reviews|
|close to museums||in 20 reviews|
|close to tube||in 90 reviews|
|crack in our window||in 28 reviews|
|friendly staff||in 240 reviews|
|gloucester road||in 39 reviews|
|good location||in 364 reviews|
|newly renovated||in 19 reviews|
|road noise||in 60 reviews|
|room was small||in 420 reviews|
|traffic noise||in 35 reviews|
We tried to change our dates due to covid-19, I sent several emails, asked whether we can pay in addition and two weeks later - still do not have a response. I also called several times and the staff was very rude and offensive - quote "There is no manager, I have to hang up". We definitely won't stay at this hotel and I don't recommend it at all!!!
Breakfast was not included in the room price. For the extra cost for breakfast, the variety was not worth the price.
The property was quick to take the money out of my bank account! I really enjoyed the quick and seamless process of extracting the numbers from my account, couldn't have made it any better! 10/10!
The fact that the government has put a restriction on social gatherings, which meant my friends and I wouldn't have been able to stay at the room on these dates meant nothing to the hotel. The hotel stayed strict to no non-cancellation policy despite the rapidly changing external events. We weren't even allowed to move the booking to a date at which the social gathering restriction had been lifted. It was clearly evident they used the policy as much as they could to keep my money, whilst not even try to be accomodating... ironic for a hotel.
Unfortunately, the hotel showed absolutely no flexibility and/or responsibility given the recent crisis. With regard to social responsibility, we decided it would not be appropriate to travel at the moment. Tried to explain it to the hotel. We entirely understand that a refund would not be possible as the hospitality sector is in survival mode right now. Nevertheless, in my opinion, at least some sort of voucher would have been a fair solution. However, I recieveid a one sentence answer to my message, basically consisting of 'sorry, no'. I mean, we are all struggling at the moment, but we should stand together. From my point of view, this behavior was of the opposite. Thus, when the time will come for our postponed London trip, this place will definitely be off our shortlist for accommodation
Size of rooms and decor
Located in London (London City Centre), K Hotel Kensington is within a 15-minute walk of Natural History Museum and Kensington High Street. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.
based on 4,031 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at K Hotel Kensington
Where is K Hotel Kensington located?
K Hotel Kensington is located at 131-137 Cromwell Road in Kensington and Chelsea, 4.3 km from the centre of London. Natural History Museum is the closest landmark to K Hotel Kensington.
When is check-in time and check-out time at K Hotel Kensington?
Check-in time is 14:00 and check-out time is 11:00 at K Hotel Kensington.
Does K Hotel Kensington offer free Wi-Fi?
Yes, K Hotel Kensington offers free Wi-Fi.
Does K Hotel Kensington offer free parking?
No, K Hotel Kensington does not offer free parking.
Does K Hotel Kensington offer free airport shuttle service?
No, K Hotel Kensington does not offer free airport shuttle service.
How far is K Hotel Kensington from the airport?
K Hotel Kensington is 16.4 km from London City.
Can you bring pets to K Hotel Kensington?
No, pets are not allowed at K Hotel Kensington.
Does K Hotel Kensington have a pool?
No, K Hotel Kensington does not have a pool on-site.
Reviews about K Hotel Kensington
Most popular landmarks
- Natural History Museum 0.8 km
- Science Museum 1 km
- Victoria and Albert Museum 1.1 km
- Hyde Park 1.8 km
- Buckingham Palace 3.3 km
- St James's Palace 3.6 km
About the neighbourhood
Kensington and Chelsea is known for: cultured, classic, snazzy shoppingMore
London travel guide
Learn about London on KAYAK
|London City||16.4 km|
|London Heathrow||18.8 km|
|London - Earl's Court||0.6 km|
|London Earl's Court||0.6 km|