Mariner's Club Key Largo by KeysCaribbean

In order to be in the vacation business, you have to reinvest and continue to put money in your property; 1) Towels smelled like smoke or smokey, pretty disgusting. Microwave is from the 17th century, It may cost you a whopping 50.00 to buy a new one. 2) Master Bathroom Shower has no where to put shampoo, soap or anything. I dont understand why you have not installed something on the wall for people to place their things. Is your shower at home where you live like this ? We both know the answer. Shower floor was slippery, almost slipped and killed myself 3) Did not find out about the use of the downstairs unit (which we needed) until the 2nd night only after I called. 4) The day of checkout, some genius thinks its a good idea to deactivate the push button lock to enter the house by 11:15. AM. Obviously you (the owner) have never stayed anywhere with this system in place like this. So, in our case we loading the last few items in the car and suddenly we could not get in. Why didn't someone call or text us at 10 or 11 am informing us of this system and telling us we would not be able to access the property after 11;15 AM ?? and also telling us God for bid we needed access we could call someone or have a way to get in. Complete failure on your part ! Of course, I know how people are and I planned for failure even with your property. I left the sliding glass door unlocked thankfully so I could get the rest of my stuff out. This was pretty disrespectful of the owners & management to do this to us without any warning.

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