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With a stay at Trump International Hotel Waikiki in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 7 minutes by foot from Royal Hawaiian Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Honolulu? This hotel has facilities measuring 350 square feet (32 square meters), including a meeting room.
Overall 9.1 Excellent
Based on 2,836 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Best service ever!!!!
Excellent
10.0
Pros: Luxurious suites. Attention to detail.
Excellent
9.6
Pros: Luxury, Privacy, Services, View
Excellent
9.0
Pros: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.
Excellent
9.0
Pros: The staff is polite and helpful, especially the concierge. When we book the tour, the man works as a concierge is super nice and patient. Also, the room was great and quiet despite the noise outside. The facility like swimming pool and gym is also good.
Excellent
10.0
Pros: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.
Excellent
9.6
Pros: Staff welcoming and very pleasant , from first greeting to housekeeping. We were offered an upgrade at a substantially reduced cost . Amazing views , fully equipped kitchen , 3 comfortable bedrooms , all with views over Waikiki beach . Apartment was serviced twice daily . Concierge gave us each beach bags daily with towel , fruit and cold water . Would definitely come back .
Excellent
9.6
Pros: Location staff amenities all excellent
Excellent
9.6
Pros: Location is great , friendly staff. Luxury accomadations
Excellent
10.0
Pros: All staffs are kind.
Excellent
9.0
Pros: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.
Excellent
10.0
Pros: Everythin was great. Staff, cleanliness and rooms.
Details
Reviews
Overall 9.1 Excellent
Based on 2,836 reviews
Location
9.2
Service
9.0
Cleanliness
8.9
Room
8.9
Wellness
8.8
Vibe
8.7
Comfort
8.2
Amenities
8.2
Food
8.0
Breakfast
5.7
Pool
3.6
Service
9.3
Cleanliness
9.2
Location
9.2
Room
8.8
Breakfast
5.5
Pool
3.4
Location
9.3
Service
9.1
Room
8.8
Comfort
8.5
Beach
8.3
Pool
4.1
10.0 Excellent
Pros: Best service ever!!!!
Cons: Not one thing!
10.0 Excellent
Pros: Luxurious suites. Attention to detail.
Cons: Nothing really although the pool bar was not easily accessible.
9.6 Excellent
Pros: Luxury, Privacy, Services, View
Cons: Nothing
9.0 Excellent
Pros: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.
Cons: Furnishings a bit dated but service makes up for it.
9.0 Excellent
Pros: The staff is polite and helpful, especially the concierge. When we book the tour, the man works as a concierge is super nice and patient. Also, the room was great and quiet despite the noise outside. The facility like swimming pool and gym is also good.
Cons: I ordered four in-room dinings including sushi, pancake, fruits, and sukiyaki. I can say the fruit with yogurt is pretty good. But the rest of them needs some improvement. They look good but taste just so so.
10.0 Excellent
Pros: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.
Cons: I was very satisfied.
9.6 Excellent
Pros: Staff welcoming and very pleasant , from first greeting to housekeeping. We were offered an upgrade at a substantially reduced cost . Amazing views , fully equipped kitchen , 3 comfortable bedrooms , all with views over Waikiki beach . Apartment was serviced twice daily . Concierge gave us each beach bags daily with towel , fruit and cold water . Would definitely come back .
Cons:
9.6 Excellent
Pros: Location staff amenities all excellent
Cons: N/a
9.6 Excellent
Pros: Location is great , friendly staff. Luxury accomadations
Cons:
10.0 Excellent
Pros: All staffs are kind.
Cons:
9.0 Excellent
Pros: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.
Cons:
10.0 Excellent
Pros: Everythin was great. Staff, cleanliness and rooms.
Cons: None
With a stay at Trump International Hotel Waikiki in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 7 minutes by foot from Royal Hawaiian Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Honolulu? This hotel has facilities measuring 350 square feet (32 square meters), including a meeting room.
With a stay at Outrigger Reef Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 6 minutes by foot from Royal Hawaiian Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Honolulu? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space.
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Overall 8.8 Excellent
Based on 5,475 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Location, breakfast
Okay
5.0
Good
6.7
Pros: The value for the rooms is okay & the rooms are a good size & clean.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Quiet and relaxing
Excellent
10.0
Pros: We checked in quite late but Maria was still friendly and welcoming. We were well taken care of during our stay. It’s a great location and has a free tram to get you around easily. Not only that, our tram driver acted as a tour guide and gave us a bunch of information about Honolulu.
Excellent
10.0
Pros: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise
Good
7.1
Pros: Location
Excellent
10.0
Pros: Beautiful property and staff We’re Wonderful. It is our 3rd time staying there and it was just as good as ever
Good
7.0
Pros: Rooms clean and tidy Good facilities We had ocean front which was lovely
Excellent
8.0
Pros: In addition to being right on the ocean, the whole staff were warm, friendly, and very accommodating.
Excellent
10.0
Pros: Location and pool were great. Breakfast was great
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Details
Reviews
Overall 8.8 Excellent
Based on 5,475 reviews
Location
9.5
Service
8.8
Beach
8.5
WiFi
8.3
Room
8.1
Breakfast
7.5
Location
9.7
Service
8.9
Beach
8.7
Breakfast
7.6
Room
7.5
Location
9.6
Service
8.9
Room
8.0
Beach
7.8
Breakfast
7.1
Value
5.5
Room
7.6
Location
9.6
Value
5.3
6.0 Good
Pros: Location, breakfast
Cons: We didn't have a view at all from our room. The building beside the hotel is blocking our window so we needed to close the window during our whole stay.
5.0 Okay
Pros:
Cons: With the balcony open,to utilise water views,the constant noise,I think from next door hotel exhurst ???unpleasent and disappointing.
6.7 Good
Pros: The value for the rooms is okay & the rooms are a good size & clean.
Cons: The facilities are very average & the bar & restaurant on the beach is dirty & pidgeons continually flying around &!messing everywhere.
10.0 Excellent
Pros: Location
Cons: Resort fee too high
10.0 Excellent
Pros: Quiet and relaxing
Cons:
10.0 Excellent
Pros: We checked in quite late but Maria was still friendly and welcoming. We were well taken care of during our stay. It’s a great location and has a free tram to get you around easily. Not only that, our tram driver acted as a tour guide and gave us a bunch of information about Honolulu.
Cons:
10.0 Excellent
Pros: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise
Cons:
7.1 Good
Pros: Location
Cons: Voyager upgrade club was not usual club room standard from food to service
10.0 Excellent
Pros: Beautiful property and staff We’re Wonderful. It is our 3rd time staying there and it was just as good as ever
Cons:
7.0 Good
Pros: Rooms clean and tidy Good facilities We had ocean front which was lovely
Cons: The main foyer and parts of exterior very tired and need of a make over
8.0 Excellent
Pros: In addition to being right on the ocean, the whole staff were warm, friendly, and very accommodating.
Cons:
10.0 Excellent
Pros: Location and pool were great. Breakfast was great
Cons: Beach Area was small but typical of wai Kiki
With a stay at Outrigger Reef Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 6 minutes by foot from Royal Hawaiian Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Honolulu? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space.
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach and International Market Place. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Overall 8.7 Excellent
Based on 6,347 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.0
Excellent
10.0
Pros: Proximity to everything! Concierge was great help!
Excellent
10.0
Pros: Perfect location
Excellent
10.0
Pros: The breakfast is at Dukes bar and grill directly under the Outrigger hotel. It is quite a big restaurant so there is a lot of people there but they accomodate this pretty well. There is a great range of items and the service is good.
Excellent
8.3
Pros: Excellent location, friendly and helpful staff.
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Location on the strip cannot be more central than this. Plus, it is right on the beach! So convenient!!
Excellent
9.0
Pros: The guava juice at checking :)
Excellent
9.0
Pros: Location is amazing! Right above Dukes. You are in the heart of it all. Good breakfast, wonderful staff, what a view! Thank you for the hospitality room I could freshen up in at 6 pm before my late night flight since I had to check out at Noon.
Excellent
8.0
Pros: location
Good
7.0
Pros: Location right on Waikiki beach.
Excellent
8.8
Details
Reviews
Overall 8.7 Excellent
Based on 6,347 reviews
Location
9.7
Beach
9.3
Breakfast
8.5
Service
8.4
Room
7.5
WiFi
6.8
Amenities
5.5
Comfort
4.8
Location
9.6
Beach
9.0
Breakfast
8.5
Service
7.9
Room
6.9
Vibe
5.9
Amenities
5.5
Comfort
3.7
Location
10.0
Beach
9.1
Breakfast
8.6
Service
8.0
Room
7.3
Vibe
6.1
Amenities
5.5
Comfort
4.8
Location
9.6
Service
8.7
Location
9.6
Service
8.4
4.0 Okay
Pros:
Cons: Room was small cramped and musty
10.0 Excellent
Pros: Proximity to everything! Concierge was great help!
Cons:
10.0 Excellent
Pros: Perfect location
Cons:
10.0 Excellent
Pros: The breakfast is at Dukes bar and grill directly under the Outrigger hotel. It is quite a big restaurant so there is a lot of people there but they accomodate this pretty well. There is a great range of items and the service is good.
Cons: The price was probably the only real part of our stay which was not perfect. I understand that you pay for a view, and I was more than happy to do so. However by the time you add in resort fees and then convert this to your country's (Australia) currency, this is by NO means a cheap place to stay.
8.3 Excellent
Pros: Excellent location, friendly and helpful staff.
Cons: The hotel boasts being on the beach however it does not have enough facilities to cater all sun bathers. Even if you do find a sun bed around the pool you are requested to vacate the bed in the afternoon to cater for music or wedding functions. If l could find a sun bed on the beach it would have cost me over $800 over my vacation of which l did not budget for.
10.0 Excellent
Pros: location
Cons: unexpected resort fee
10.0 Excellent
Pros: Location on the strip cannot be more central than this. Plus, it is right on the beach! So convenient!!
Cons: All was amazing!
9.0 Excellent
Pros: The guava juice at checking :)
Cons: The food at the restaurant was sub-par.
9.0 Excellent
Pros: Location is amazing! Right above Dukes. You are in the heart of it all. Good breakfast, wonderful staff, what a view! Thank you for the hospitality room I could freshen up in at 6 pm before my late night flight since I had to check out at Noon.
Cons: Rooms are quite outdated. The even could use more elevators. Sometimes a bit of a wait. I didnt find the refrigerator (under the bathroom sink in a cabinet) until I was checking out.
8.0 Excellent
Pros: location
Cons: cleanliness
7.0 Good
Pros: Location right on Waikiki beach.
Cons: It was pricey, but I everything is pricey in Waikiki. For what you get, the cost was not worth it.
8.8 Excellent
Pros:
Cons: Noise from other guests in hallway was a little annoying
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach and International Market Place. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Opened in 1927 and known as the "Pink Palace of the Pacific," The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an oasis of timeless luxury on the island of Oahu. Modern yet indigenous, the resort offers unprecedented amenities, refined accommodations and exclusive services – all designed to provide our guests with a 5-star experience while visiting Honolulu. From exquisite accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's inimitable spirit and rich culture. Embark on an enticing epicurean journey in our award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area both feature pink-hued umbrellas, matching the resort's signature color.
Overall 8.7 Excellent
Based on 3,068 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.
Excellent
9.0
Pros: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais
Good
7.0
Pros: Very easy and quickly move to beach from this hotel
Excellent
10.0
Pros: Obviously it was the location and historical significance of the hotel.
Good
6.3
Pros: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.
Excellent
10.0
Pros: Great location was great. Hotel staff was outstanding
Poor
1.0
Excellent
10.0
Pros: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.
Mediocre
3.0
Pros: It was right on the beach.
Good
7.0
Pros: The hotel is beautiful and staff were really friendly..
Excellent
8.0
Pros: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.
Okay
5.0
Pros: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.
Details
Reviews
Overall 8.7 Excellent
Based on 3,068 reviews
Location
9.1
Beach
9.0
Vibe
8.1
Amenities
7.9
WiFi
7.9
Room
7.0
Service
7.0
Breakfast
6.9
Comfort
6.2
Wellness
5.2
Cleanliness
5.1
Location
9.3
Vibe
7.8
Breakfast
7.3
Service
6.9
Room
6.5
Value
5.5
Pool
4.8
Beach
8.8
Location
8.8
Service
6.9
Room
6.1
Comfort
5.9
Value
5.2
Pool
4.1
10.0 Excellent
Pros: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.
Cons: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!
9.0 Excellent
Pros: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais
Cons: Significant litter and food waste found left around the pool area daily. As a returning guest, it would be pleasing if welcomed back.
7.0 Good
Pros: Very easy and quickly move to beach from this hotel
Cons: very noisy from next room
10.0 Excellent
Pros: Obviously it was the location and historical significance of the hotel.
Cons: The grounds surrounding the hotel are exquisite. The staff was very friendly and accommodating.
6.3 Good
Pros: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.
Cons: We arrived st 1500 on 14th November and checked out at 10am 16th November. Spending nearly $900 for our time in the hotel. We couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a tech guy to try to sort. Eventually moved rooms at midnight having had to pack up all our belongings. As we had moved rooms, the next day our room wasnt cleaned until we asked housekeeping at 15.30. The room had not been on the list to clean. By that time our plans for the day had to be changed as a result, this made for a less than relaxing afternoon. HIDDEN COST - On check out, we were charged $80+ for 'resort amenities'. The staff member showed us a booklet we had never seen before, detailing what is including with this charge, this - high speed wifi throughout hotel. - one keepsake photos with complimentary portrait session - complimentary one day rental of GoPro - unlimited local, long distance , toll free and international calls - bottled water - fitness classes, resort cultural classes:lei making, yoga, huiwai-traditional hawaiian sunrise ceremony, hula lessons -complimnetary bag of signature baked goods from royal Hawaiian bakery -10% off retail gift box item royal Hawaiian bakery - sealife entrance buy one get one free - and more We had no booklet in either of the rooms in which we stayed , nor was this presented to us upon arrival/check in. We would have loved to go to cultural activities and so this had really disappointed us. When we brought this up with the manager at check out, I was disappointed at the response. He waived 1x$40 for the lack of wifi and apologised for the lack of room cleaning, but I feel this wasnt good enough, given that the only amenities we benefitted from were four bottles of water, wifi in the room on the second day (although not at the beach which is where we were all day) and 3x complimentary cookies.
10.0 Excellent
Pros: Great location was great. Hotel staff was outstanding
Cons: Pool area was small
1.0 Poor
Pros:
Cons: Based on our room I'm surprised this is a 5 star hotel. The room was barely big enough for bed and the bathroom was so small you couldn't even reach the toilet paper while sitting on the toilet. Horrible experience for the price we paid.
10.0 Excellent
Pros: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.
Cons: Not a thing. The RHH is still the most elegant hotel on Waikiki. She quietly displays her history and past prominent visitors with pride. Her staff is cordial, kind and gracious with all guests. Her cleanliness and comfort are top notch. I have been blessed to stay in some phenomenal hotels with my job, but she rates in my top 5 with all of her attributes and qualities.
3.0 Mediocre
Pros: It was right on the beach.
Cons: The service was not very good, our room went uncleaned for serveral days, everything was beyond expensive, nothing was complimentary, our room was quite small and simple for a 5 star resort.
7.0 Good
Pros: The hotel is beautiful and staff were really friendly..
Cons: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.
8.0 Excellent
Pros: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.
Cons: The Mai Tai Bar is too modern now.
5.0 Okay
Pros: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.
Cons: Staff are not friendly, the hotel is old , no fan in shower. Not body wash for first couple days. I don't recommend it.
Opened in 1927 and known as the "Pink Palace of the Pacific," The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an oasis of timeless luxury on the island of Oahu. Modern yet indigenous, the resort offers unprecedented amenities, refined accommodations and exclusive services – all designed to provide our guests with a 5-star experience while visiting Honolulu. From exquisite accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's inimitable spirit and rich culture. Embark on an enticing epicurean journey in our award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area both feature pink-hued umbrellas, matching the resort's signature color.
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
Overall 8.6 Excellent
Based on 4,497 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Every member of staff was outstanding! Great location.
Excellent
10.0
Pros: Loved everything about our stay. Awesome location, great staff, amazing room. Will definitely come back.
Excellent
8.0
Pros: The location.
Good
6.0
Pros: location, superb bedding, helpful concierge.
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Great staff, location and facilities
Excellent
10.0
Pros: Right on the beach
Excellent
9.0
Pros: The bed
Excellent
9.0
Pros: pool and near beach
Excellent
10.0
Pros: I booked a room without really paying attention to extras (view included). We got there and they had mai tais and beautiful flowers. Staff was super nice and fun. First room had crappy view so went back to check-in and got an upgraded room immediately. It was a bit more but worth every penny. The concierge service people are very nice, knowledgeable, efficient and adapt recommendations very well to your needs. The room was not over the top fantastic BUT the view was epic. Right on the beach. No obstructions. And that's where I wanted to be. At night you got reclining chairs on your little balcony. Loved it. And the location is perfect. ABC stores, Hertz, beach, restaurants, shops, beach (deserves a repeat).
Excellent
10.0
Pros: Room was large and had great balcony
Excellent
10.0
Pros: Location, luxury, staff.
Details
Reviews
Overall 8.6 Excellent
Based on 4,497 reviews
Location
9.4
Beach
9.1
WiFi
8.2
Breakfast
8.0
Vibe
7.6
Room
7.1
Service
7.0
Cleanliness
5.3
Comfort
4.6
Value
4.2
Location
9.4
Beach
9.1
Breakfast
8.3
Service
7.5
Room
7.2
Cleanliness
5.2
Comfort
4.9
Value
4.8
Location
9.1
Beach
8.8
Service
7.0
Room
6.5
Food
6.2
Comfort
4.4
Value
3.8
Service
7.3
Room
6.9
10.0 Excellent
Pros: Every member of staff was outstanding! Great location.
Cons:
10.0 Excellent
Pros: Loved everything about our stay. Awesome location, great staff, amazing room. Will definitely come back.
Cons:
8.0 Excellent
Pros: The location.
Cons: Foods are very expensive. Also bathroom is small.
6.0 Good
Pros: location, superb bedding, helpful concierge.
Cons: room is small, worn, noisy. front desk staff inhospitable.
2.0 Mediocre
Pros: Location
Cons: When I checked in with my Mother who was in a wheel chair our room was not yet ready and they offered us an alternate room which was not ADA compatible. The room had a tight fit for the wheelchair and to get into the toilet. The shower was inaccessible.
10.0 Excellent
Pros: Great staff, location and facilities
Cons: Nothing
10.0 Excellent
Pros: Right on the beach
Cons: Parking and resort fees
9.0 Excellent
Pros: The bed
Cons: Traffic
9.0 Excellent
Pros: pool and near beach
Cons: .
10.0 Excellent
Pros: I booked a room without really paying attention to extras (view included). We got there and they had mai tais and beautiful flowers. Staff was super nice and fun. First room had crappy view so went back to check-in and got an upgraded room immediately. It was a bit more but worth every penny. The concierge service people are very nice, knowledgeable, efficient and adapt recommendations very well to your needs. The room was not over the top fantastic BUT the view was epic. Right on the beach. No obstructions. And that's where I wanted to be. At night you got reclining chairs on your little balcony. Loved it. And the location is perfect. ABC stores, Hertz, beach, restaurants, shops, beach (deserves a repeat).
Cons: The fact that in that hotel wing one can't use the stairs without triggering the alarm so you have to wait for the elevator.
10.0 Excellent
Pros: Room was large and had great balcony
Cons: Pillows too soft
10.0 Excellent
Pros: Location, luxury, staff.
Cons: Nothing
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
Immerse yourself in the sunshine on Hawaii's awe-inspiring beaches at Sheraton Waikiki. Our exceptional oceanfront resort features a prime location on the shores of Waikiki Beach just moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including the famed Diamond Head crater. After a long day of exploring Hawaii's amenities, relax in one of our resort's beautifully-designed outdoor pools, work out in our modern fitness center, pamper yourself with soothing spa treatments or dine in one of our unique restaurants with globally-inspired cuisine. In the evening, retreat to spacious beachfront accommodations with the pure white Sheraton Signature Sleep Experience, a fresh-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology. We look forward to welcoming you to our unforgettable island hotel at Sheraton Waikiki.
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Overall 8.5 Excellent
Based on 6,396 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.
Excellent
10.0
Pros: Great Location
Good
6.2
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Good
6.0
Pros: Location
Excellent
8.0
Pros: Pool
Excellent
10.0
Pros: The bed was super comfortable. I was upgraded to a suite and loved the space. The bathroom was fantastic. The view was AMAZING ! Diamond Head! The staff were all professional but caring.
Okay
4.0
Pros: Location and pool
Excellent
10.0
Pros: Staff so friendly and perfect location and facilities so great to enjoy
Excellent
10.0
Pros: Location is amazing and amenities are great! We were in a renovated room with an amazing ocean view.
Excellent
10.0
Pros: The view and location for this hotel are perfect!
Poor
1.0
Excellent
10.0
Pros: The pool!
Details
Reviews
Overall 8.5 Excellent
Based on 6,396 reviews
Location
9.4
Beach
9.2
WiFi
9.2
Bar
9.0
Pool
8.8
Breakfast
7.6
Room
7.5
Wellness
7.3
Amenities
7.3
Service
7.2
Cleanliness
5.1
Value
5.0
Comfort
3.7
Location
9.6
Beach
9.0
Pool
8.7
Service
7.5
Breakfast
7.4
Room
6.6
Vibe
5.8
Value
4.9
Cleanliness
4.9
Comfort
3.4
Location
9.2
Beach
9.1
Pool
9.0
Breakfast
7.5
Service
7.1
Room
6.8
Vibe
6.1
Cleanliness
5.1
Value
4.5
Comfort
3.5
10.0 Excellent
Pros: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.
Cons:
10.0 Excellent
Pros: Great Location
Cons:
6.2 Good
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Cons: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.
6.0 Good
Pros: Location
Cons: Overpriced restaurants, expensive drinks that contain very little alcohol
8.0 Excellent
Pros: Pool
Cons:
10.0 Excellent
Pros: The bed was super comfortable. I was upgraded to a suite and loved the space. The bathroom was fantastic. The view was AMAZING ! Diamond Head! The staff were all professional but caring.
Cons: Not much really. A bit pricey but not awful.
4.0 Okay
Pros: Location and pool
Cons: loud construction noise
10.0 Excellent
Pros: Staff so friendly and perfect location and facilities so great to enjoy
Cons:
10.0 Excellent
Pros: Location is amazing and amenities are great! We were in a renovated room with an amazing ocean view.
Cons:
10.0 Excellent
Pros: The view and location for this hotel are perfect!
Cons:
1.0 Poor
Pros:
Cons: They did not even change the towels for me. The towels were smelly. I put it on the floor, but they did not change one for me. It was still smelly on the second day. I assumed that they just put the towel on the floor for me. The cleanliness was suck!
10.0 Excellent
Pros: The pool!
Cons:
Immerse yourself in the sunshine on Hawaii's awe-inspiring beaches at Sheraton Waikiki. Our exceptional oceanfront resort features a prime location on the shores of Waikiki Beach just moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including the famed Diamond Head crater. After a long day of exploring Hawaii's amenities, relax in one of our resort's beautifully-designed outdoor pools, work out in our modern fitness center, pamper yourself with soothing spa treatments or dine in one of our unique restaurants with globally-inspired cuisine. In the evening, retreat to spacious beachfront accommodations with the pure white Sheraton Signature Sleep Experience, a fresh-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology. We look forward to welcoming you to our unforgettable island hotel at Sheraton Waikiki.
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; BOGO admission to Magic of Polynesia Show; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.
Overall 8.5 Excellent
Based on 4,471 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.0
Pros: staff nice
Excellent
9.0
Pros: Good Happy hours Quite rooms Great staff Good food
Good
7.1
Pros: Bed was super comfy as I’m a marathoner and it’s so important
Excellent
8.5
Pros: Comfortable bed. Great views. Amazing staff.
Excellent
9.0
Pros: great
Excellent
8.0
Pros: close proximity to the beach.
Good
7.0
Pros: Generally a nice place, convenient location.
Poor
1.0
Pros: None
Mediocre
2.0
Pros: Front desk when they check your ID & see you are local on top room next to me & above me was under the construction I to much noice of construction & construction workers talking outside very loud & when I call to complainant got nothing but attitude!
Excellent
9.6
Pros: Great hotel overall. Looking forward to staying here again the next time we visit Hawaii.
Excellent
8.0
Pros: Excellent staff, great walk in shower and nice room. Nice hotel amenities.
Excellent
8.0
Pros: Staff was friendly. The location to the beach, and the restaurant 24/7.
Details
Reviews
Overall 8.5 Excellent
Based on 4,471 reviews
Beach
9.5
Location
9.3
Service
8.3
Room
7.9
WiFi
7.8
Breakfast
6.9
Amenities
6.1
Comfort
5.3
Beach
9.6
Location
9.5
Service
8.2
Room
7.1
Breakfast
7.0
Amenities
6.3
Value
5.9
Comfort
4.4
Beach
9.3
Location
8.9
Service
8.3
Room
7.9
Breakfast
7.1
WiFi
6.6
Value
6.5
Amenities
6.3
Vibe
5.8
Comfort
5.4
Beach
9.6
Location
9.5
Service
8.6
Room
7.5
Vibe
5.4
Amenities
5.2
9.0 Excellent
Pros: staff nice
Cons: not much choices of places to eat in the hotel just basically 1
9.0 Excellent
Pros: Good Happy hours Quite rooms Great staff Good food
Cons: No microwave in rooms. You have a refrigerator you should have a microwave. Not a fan of paying for parking when I already pay for resort fees. A big RIP off
7.1 Good
Pros: Bed was super comfy as I’m a marathoner and it’s so important
Cons: The checking in dude was rude and cold.
8.5 Excellent
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
9.0 Excellent
Pros: great
Cons: I was expecting ocean view - more closer
8.0 Excellent
Pros: close proximity to the beach.
Cons: With the cost of the room, charging an additional $35/day to park was unacceptable. That cost should be listed up front in the booking information.
7.0 Good
Pros: Generally a nice place, convenient location.
Cons: App indicated there was a free breakfast in lounge, there was none. The booking indicated there was parking but didn't mention it was $39 per night which is a big adder when you stay for a week.
1.0 Poor
Pros: None
Cons: My reservation wasnt honored and I got stuck in a double room. The view was terrible of the city, the lighting was full and gloom. The bathroom and windows were barely clean. Cabinets that open the refrigerator are hanging on by 1 hinge. Not satisfied
2.0 Mediocre
Pros: Front desk when they check your ID & see you are local on top room next to me & above me was under the construction I to much noice of construction & construction workers talking outside very loud & when I call to complainant got nothing but attitude!
Cons: Room, staff attitude,overall stay was bad!
9.6 Excellent
Pros: Great hotel overall. Looking forward to staying here again the next time we visit Hawaii.
Cons:
8.0 Excellent
Pros: Excellent staff, great walk in shower and nice room. Nice hotel amenities.
Cons: The hidden resort fee.
8.0 Excellent
Pros: Staff was friendly. The location to the beach, and the restaurant 24/7.
Cons: The staff inside of the hotel gift shop appeared to think we were going to steal every time we entered the area for our free beverages offered by the hotel. It was consistent each and every time we entered the area.
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; BOGO admission to Magic of Polynesia Show; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is a 2-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 7,614 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The location was perfect. My view of the ocean was unmatched.
Mediocre
2.0
Pros: increase your room fees by the $50 per day, if that is what you need to be profitable. No person in the driveway to greet us or to take our bags to the check in, not what I expected after traveling the 16 hours to get to the hotel, nor was the 15 minutes waiting in line to check in the hotel. Small room, and small bathroom. Overall a really disappointing hotel and experiencThe resort fee of $50 per day is a complete rip-off. There is absolutely nothing "resorty about this hotel. Be honest and just e. I won't be back (nor should you consider this hotel). Other nearby hotels offer true resort amenities. Not this cappy place.
Okay
5.0
Pros: Cleanliness Location
Excellent
8.3
Pros: Great location, comfortable room.
Mediocre
3.0
Pros: Location
Excellent
8.0
Pros: room. efficient lifts. proximity to abc shop
Excellent
8.0
Pros: Beautiful lobby and aquarium
Excellent
8.0
Pros: Excellent location and nice facilities.
Excellent
10.0
Pros: The friendly staff, the location, the price, the amenities and the view!
Good
7.0
Pros: The cleaning staff were phenomenal!
Excellent
10.0
Pros: Variety of amenities and resources within the property. The attraction and decor were also outstanding!
Excellent
10.0
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Details
Reviews
Overall 8.4 Excellent
Based on 7,614 reviews
Beach
9.4
Location
9.3
Vibe
8.8
Bar
8.4
Pool
8.1
Room
7.2
Service
7.2
WiFi
7.2
Breakfast
6.0
Value
5.1
Comfort
4.2
Location
9.2
Beach
8.9
Vibe
8.2
Pool
7.9
Service
6.8
Room
6.5
Breakfast
6.1
Value
5.2
Comfort
2.8
Beach
9.3
Location
9.0
Vibe
8.7
Room
7.0
Service
6.5
Breakfast
5.7
Value
4.6
Comfort
3.8
Location
9.4
Vibe
8.5
Pool
8.2
Room
6.7
Service
6.3
Value
5.5
Comfort
3.7
Location
9.2
Food
7.9
Service
7.5
Room
6.7
8.0 Excellent
Pros: The location was perfect. My view of the ocean was unmatched.
Cons: Cleaning staff was a little lacking. Our room and right outside the room had an interesting smell. Was a little unappealing.
2.0 Mediocre
Pros: increase your room fees by the $50 per day, if that is what you need to be profitable. No person in the driveway to greet us or to take our bags to the check in, not what I expected after traveling the 16 hours to get to the hotel, nor was the 15 minutes waiting in line to check in the hotel. Small room, and small bathroom. Overall a really disappointing hotel and experiencThe resort fee of $50 per day is a complete rip-off. There is absolutely nothing "resorty about this hotel. Be honest and just e. I won't be back (nor should you consider this hotel). Other nearby hotels offer true resort amenities. Not this cappy place.
Cons: see above
5.0 Okay
Pros: Cleanliness Location
Cons: Average anonymous hotel I could have been in Vegas by looking at the hotel
8.3 Excellent
Pros: Great location, comfortable room.
Cons:
3.0 Mediocre
Pros: Location
Cons: Yes dated, rotted nightstand from fridge , smell
8.0 Excellent
Pros: room. efficient lifts. proximity to abc shop
Cons: information about the restaurants. Would like more tea and coffee in the room
8.0 Excellent
Pros: Beautiful lobby and aquarium
Cons: Had to wait nearly 2 hours for checkin. No early check in was possible even though my card was charged for room 1 week prior. No ice on same level, no fridge in room or microwave. No lounge/lobby for guests to reheat food. This was needed.
8.0 Excellent
Pros: Excellent location and nice facilities.
Cons: Charging too much for resort fee.
10.0 Excellent
Pros: The friendly staff, the location, the price, the amenities and the view!
Cons: Not one thing!
7.0 Good
Pros: The cleaning staff were phenomenal!
Cons: The pictures and online description did not mention the exorbitant fees for cabanas or 1 on the lounges. Looking at the website, one wld think everything is available for your use. That it is included in your resort or hotel fee. I was disappointed!
10.0 Excellent
Pros: Variety of amenities and resources within the property. The attraction and decor were also outstanding!
Cons:
10.0 Excellent
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Cons: Nothing; we have no complaints.
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is a 2-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Discover Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater, our Honolulu, Hawaii resort boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our recently renovated Nanea Lobby. Explore an array of Honolulu attractions, including Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your room or suite, complete with island-style décor and indulgent bedding. Our Honolulu resort offers a selection of award-winning restaurants, serving everything from locally inspired dishes to dry-aged steaks. Event planners delight in our more than 30,000 square feet of recently redesigned indoor and picturesque outdoor venues. Let the Waikiki Beach Marriott Resort & Spa sweep you off your feet.
Overall 8.4 Excellent
Based on 5,894 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: big room,wonderful ocean view
Okay
4.0
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Okay
5.8
Pros: Close to the beach, shopping and restaurants.
Okay
5.0
Pros: Location across from beach
Excellent
9.0
Pros: Hotel in a great location. Room was very good with a good view of the sea/beach from the balcony. Plenty of food options nearby aswell as in the hotel itself.
Excellent
10.0
Pros: Staff was very helpful, and room as exceptional...
Excellent
9.0
Pros: We only booked for the day. Did not stay overnight. Got off the cruise ship at 8:00 AM then left Honolulu at midnight. Just wanted a place close to Waikiki beach to walk the beach and relax around the pool before we went home Because we were only there a short time they waived the resort fees. That was so nice of them.
Excellent
10.0
Pros: Walk outside and make a left or right depending what exit...and there is thr beach. Beautiful place.
Excellent
10.0
Pros: The ocean view was amazing. The resort was very welcoming, clean and accessible to the attractions. Housekeeping was spot on and very kind. Room service breakfast was beyond expectations.
Excellent
8.2
Pros: Wonderful associates
Good
6.0
Pros: It was very clean and great location
Okay
4.0
Details
Reviews
Overall 8.4 Excellent
Based on 5,894 reviews
Beach
9.3
Location
9.3
Service
8.1
WiFi
7.8
Room
7.5
Breakfast
6.8
Comfort
5.4
Value
4.5
Location
9.5
Beach
9.3
Service
7.0
Breakfast
6.8
Room
6.8
Vibe
5.4
Comfort
4.4
Value
3.8
Beach
9.4
Location
9.3
Service
7.9
Room
7.1
Breakfast
7.0
Vibe
5.8
Comfort
4.6
Value
4.1
9.0 Excellent
Pros: big room,wonderful ocean view
Cons: the toilet light is too strong for go to toilet at midnight, it will affect the other person still sleep. No boil water machine.
4.0 Okay
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Cons: Everything. This is not a hotel that should be associated with Marriott. I never used Marriott after this experience.
5.8 Okay
Pros: Close to the beach, shopping and restaurants.
Cons: The pool was under construction and there was no mention of it.
5.0 Okay
Pros: Location across from beach
Cons: Self parking always full so have to valet Why have a service fee for old amenities?
9.0 Excellent
Pros: Hotel in a great location. Room was very good with a good view of the sea/beach from the balcony. Plenty of food options nearby aswell as in the hotel itself.
Cons: Check-in process wasn't very smooth. We arrived at 10am, were told our room would be ready at 3 and it still wasnt ready by 15:30.
10.0 Excellent
Pros: Staff was very helpful, and room as exceptional...
Cons: Very expensive, but understand that the market drives the pricing.
9.0 Excellent
Pros: We only booked for the day. Did not stay overnight. Got off the cruise ship at 8:00 AM then left Honolulu at midnight. Just wanted a place close to Waikiki beach to walk the beach and relax around the pool before we went home Because we were only there a short time they waived the resort fees. That was so nice of them.
Cons: Loved our short stay there. Great view from our room
10.0 Excellent
Pros: Walk outside and make a left or right depending what exit...and there is thr beach. Beautiful place.
Cons:
10.0 Excellent
Pros: The ocean view was amazing. The resort was very welcoming, clean and accessible to the attractions. Housekeeping was spot on and very kind. Room service breakfast was beyond expectations.
Cons: The pool was rather small, there was construction going on that we were not informed of.
8.2 Excellent
Pros: Wonderful associates
Cons: pool assignments during renovations and policing of property
6.0 Good
Pros: It was very clean and great location
Cons: The pool was not very big and the pool area left much to be desired.
4.0 Okay
Pros:
Cons: The rooms definitely need a makeover specially the shower.
Discover Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater, our Honolulu, Hawaii resort boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our recently renovated Nanea Lobby. Explore an array of Honolulu attractions, including Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your room or suite, complete with island-style décor and indulgent bedding. Our Honolulu resort offers a selection of award-winning restaurants, serving everything from locally inspired dishes to dry-aged steaks. Event planners delight in our more than 30,000 square feet of recently redesigned indoor and picturesque outdoor venues. Let the Waikiki Beach Marriott Resort & Spa sweep you off your feet.
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.4 Excellent
Based on 3,942 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.9
Pros: It was easy to get in and out of with a rental car. The staff was amazing. The room was clean and comfortable. The lobby had that Hawaiian feel and was very comfortable.
Excellent
8.0
Pros: Friendly staff, complimentary water bottle, leis!
Excellent
8.3
Pros: The staff was more then friendly made you feel comfortable and at home
Excellent
10.0
Pros: Modern friendly
Excellent
8.0
Pros: Location, staff, clean
Excellent
9.0
Pros: It's easy to get to and the Honolulu Zoo parking lot across the street is super for price and convenience.
Okay
4.0
Pros: Location
Okay
5.0
Excellent
10.0
Pros: We enjoyed a delicious lunch and dinner at the Deck restaurant, pool with a great view and the complimentary drinks, fitness facilities and shops in lobby. Staff was so helpful and courteous. Great location. Terrific view of Diamond Head. Nice room layout and style. Comfortable lounge areas in the room.
Excellent
9.0
Pros: The location is right near the beach and an easy walk to many bars and restaurants. Plus, there is free parking just down the street near the zoo, if you can find a space.
Excellent
8.0
Pros: Location, great coffee bar, super friendly hotel staff.
Okay
5.0
Details
Reviews
Overall 8.4 Excellent
Based on 3,942 reviews
Beach
9.6
Location
9.1
Service
8.5
Room
7.4
WiFi
6.5
Value
5.9
Food
5.6
Breakfast
4.7
Comfort
4.1
Location
9.4
Beach
9.2
Service
8.1
Vibe
7.9
Room
6.8
Value
5.2
WiFi
4.7
Breakfast
4.6
Comfort
4.1
Beach
9.7
Location
8.9
Service
8.2
Vibe
7.9
Room
7.5
Value
5.2
Breakfast
4.7
Comfort
4.5
Beach
9.6
Location
8.7
Service
8.1
Room
6.6
Comfort
3.9
Service
8.4
Room
6.1
7.9 Good
Pros: It was easy to get in and out of with a rental car. The staff was amazing. The room was clean and comfortable. The lobby had that Hawaiian feel and was very comfortable.
Cons: The ocean view room was not really an ocean view. This hotel sits back behind another hotel. It is a beautiful view of Diamond Head but if you want Beach front you will be disappointed.
8.0 Excellent
Pros: Friendly staff, complimentary water bottle, leis!
Cons: Hotel is a little dated
8.3 Excellent
Pros: The staff was more then friendly made you feel comfortable and at home
Cons: That the pictures online looked a bit different from what the property looks like but it’s nice
10.0 Excellent
Pros: Modern friendly
Cons:
8.0 Excellent
Pros: Location, staff, clean
Cons:
9.0 Excellent
Pros: It's easy to get to and the Honolulu Zoo parking lot across the street is super for price and convenience.
Cons: It's not near the Waikiki scene but I wasn't there for that so it was very fine.
4.0 Okay
Pros: Location
Cons: Front desk staff was not friendly or helpful. Also, the resort fee and valet fee is astronomical.
5.0 Okay
Pros:
Cons: the room was very noisy, the elevator was right next to it, and the windows were not noise proof, you could hear the cars, therefore I had to sleep with earplugs.
10.0 Excellent
Pros: We enjoyed a delicious lunch and dinner at the Deck restaurant, pool with a great view and the complimentary drinks, fitness facilities and shops in lobby. Staff was so helpful and courteous. Great location. Terrific view of Diamond Head. Nice room layout and style. Comfortable lounge areas in the room.
Cons:
9.0 Excellent
Pros: The location is right near the beach and an easy walk to many bars and restaurants. Plus, there is free parking just down the street near the zoo, if you can find a space.
Cons: The AC in my room was leaking, causing excess moisture in the room and resulting in an annoying sound. Maintenance came to drain the AC but that didn't solve the problem and instead of fixing it or moving us rooms, the hotel just placed a trash can under
8.0 Excellent
Pros: Location, great coffee bar, super friendly hotel staff.
Cons: Rude staff at hotel restaurant, rooms just so so.
5.0 Okay
Pros:
Cons: POOL was so deep that my son（3years old）could not use it.
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail & elite beach package; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium BOGO; DVD/game use. Set on the widest beach in Waikiki, Hilton Hawaiian Village is a non-smoking resort hotel. The daily resort charge is added to the room rate and includes guest internet access, history wall, outdoor exercise classes, cultural activity lessons, outdoor movies, local toll-free and credit cards calls with no access fee, 20 percent off afternoon sail, discount on Waikiki Beach activity rentals, 10 percent off or 1 category upgrade on a 2-day car rental. The resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000 square foot super pool and the best waterslides in Waikiki. The resort offers 20 restaurants and lounges, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 90 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children’s program is for ages 5-12. The full service Manadara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering resort or stunning oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office.
Overall 8.3 Excellent
Based on 16,629 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: The ocean view is great
Excellent
10.0
Pros: Very kid Friendly. I have 5 kids ranging from 16 yrs old to 9 yrs old and they loved this hotel and the kid friendly pool with slides and hot tub. The ocean view was to die for and the room was super clean.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Great location. Helpful staff.
Excellent
8.0
Pros: Rocky on some areas of the shore
Excellent
9.0
Pros: Beautiful area, they do the fireworks for all of Waikiki which is really cool to watch every Friday night. You can also text with the staff and they will help you with whatever you need. It's great.
Excellent
8.3
Excellent
9.6
Pros: Great location and ocean views
Good
6.0
Pros: The bed was extremely comfortable. I loved the private rooftop pool/workout room and bar.
Excellent
8.0
Pros: Very clean. Lots to do. Great service.
Okay
5.0
Pros: Good location
Excellent
9.0
Pros: Location and balcony
Details
Reviews
Overall 8.3 Excellent
Based on 16,629 reviews
Beach
9.1
Location
8.9
Amenities
6.9
Service
6.7
Room
6.6
WiFi
6.4
Food
6.3
Cleanliness
5.7
Vibe
5.7
Comfort
5.3
Breakfast
4.6
Value
3.0
Beach
9.0
Location
8.9
Pool
7.3
Amenities
6.3
Service
6.0
Room
5.7
Vibe
5.3
Cleanliness
4.6
Breakfast
4.6
Comfort
4.3
Value
3.1
Beach
8.8
Location
8.5
Room
7.1
Pool
6.9
Service
6.6
Food
6.3
Comfort
5.6
WiFi
4.9
Breakfast
4.6
Vibe
4.3
Value
3.0
Beach
9.2
Location
9.0
Service
6.6
Amenities
6.4
Room
5.9
Cleanliness
5.7
Comfort
5.7
Vibe
4.9
Value
2.6
Beach
9.2
Location
8.9
Amenities
7.2
Service
6.5
Room
6.3
Value
2.9
1.0 Poor
Pros: The ocean view is great
Cons: the room is much older than me. my tower is 15 min walking to ocean or other pool; only one tiny heat pool close at 8pm. Lots rock in beach and rent equipment is over charged. I have been to hawaii multiple time. any 3 star hotel is better than this on
10.0 Excellent
Pros: Very kid Friendly. I have 5 kids ranging from 16 yrs old to 9 yrs old and they loved this hotel and the kid friendly pool with slides and hot tub. The ocean view was to die for and the room was super clean.
Cons: The only negative thing I have to say was check in took FOREVER. I had to wait in line forever. Their needs to be simplified to make check in faster.
8.0 Excellent
Pros: Location
Cons: Shower took forever to get hot water.
10.0 Excellent
Pros: Great location. Helpful staff.
Cons: Resort fee of $-- per night.
8.0 Excellent
Pros: Rocky on some areas of the shore
Cons: Rocky shore spots
9.0 Excellent
Pros: Beautiful area, they do the fireworks for all of Waikiki which is really cool to watch every Friday night. You can also text with the staff and they will help you with whatever you need. It's great.
Cons: Pools close early and so do the spas/hot tubs. No discounts for Kama'aina.
8.3 Excellent
Pros:
Cons: Very busy with conferences. Very slow check in. Not enough staff on.
9.6 Excellent
Pros: Great location and ocean views
Cons:
6.0 Good
Pros: The bed was extremely comfortable. I loved the private rooftop pool/workout room and bar.
Cons: The balcony door would not open and the front desk was not helpful with that at all. There was no water for a shower or bath. I called the front desk again at 8:30 pm and they told me I would have to wait until the morning until it could be fixed. I told the front desk they had 1/2 hour to get it fixed or I was going to start writing poor reviews on travel sights. I reminded them I was paying over $350.00 per night and I expected a working tub/shower and use of the balcony. A wonderful maintenance man came up and made the shower usable until the next day when a new part could be installed. He also fixed the balcony door so it could open. He was so polite and apologized for and inconvenience. The next morning he came by, installed the new part and made sure the balcony door was still on it’s track.
8.0 Excellent
Pros: Very clean. Lots to do. Great service.
Cons: It was pretty crowded. Seating by pool was a little limited.
5.0 Okay
Pros: Good location
Cons: Room was old and dated! Could do with some work for the price you pay!
9.0 Excellent
Pros: Location and balcony
Cons: Too long check in , Sylvester dinner booking disaster (line 39 or concierge not available the three times I tried), no response after I left message and no booking went through
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail & elite beach package; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium BOGO; DVD/game use. Set on the widest beach in Waikiki, Hilton Hawaiian Village is a non-smoking resort hotel. The daily resort charge is added to the room rate and includes guest internet access, history wall, outdoor exercise classes, cultural activity lessons, outdoor movies, local toll-free and credit cards calls with no access fee, 20 percent off afternoon sail, discount on Waikiki Beach activity rentals, 10 percent off or 1 category upgrade on a 2-day car rental. The resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000 square foot super pool and the best waterslides in Waikiki. The resort offers 20 restaurants and lounges, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 90 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children’s program is for ages 5-12. The full service Manadara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering resort or stunning oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office.
With a stay at Park Shore Waikiki in Honolulu (Waikiki), you'll be a 3-minute walk from Honolulu Zoo and 6 minutes by foot from Waikiki Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A bus station shuttle is available for a surcharge.
Overall 8.3 Excellent
Based on 2,813 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Location
Okay
4.0
Pros: location
Okay
5.0
Pros: The location of the hotel on the less busy side of Waikiki was perfect right next to the park and zoo, and right across the street from the beach. Most of the staff was very friendly.
Excellent
10.0
Pros: Perfect location next to the beach, the staff wa Avery friendly and helpful. We did not get the preferred room we wanted with the ocean view but when we went down and politely asked for a room changed, they gave us a room at the top with a beautiful view
Excellent
10.0
Pros: The owner is awesome and happy to share any traveling trips. Does a great job at making guests feel welcome.
Excellent
10.0
Pros: clean room, kindness i got happy memories!
Excellent
8.0
Pros: The location is wonderful. Quiet end of Waikiki. Beach across the street has a sea wall so there are no waves.
Excellent
8.0
Pros: Very close location to beach and stores.
Excellent
10.0
Pros: Front Desk staff very welcoming. Speedy Check in. Beds and pillows ultra comfortable. Ideal location.
Excellent
10.0
Pros: Great location. Great staff! Steps from beau!
Okay
4.0
Pros: Nothing honestly. Front desk workers were so rude. The view is good if you get a room facing the ocean. Rooms are so so so bad. Don't do it!! Spend $40 more a night and go somewhere else. $39 resort fee is a joke- it includes NOTHIG!
Good
7.1
Pros: Location is great, pricing is competitive. I’ve stayed here 5-6 times before and always had a fine experience. Something seemed off this trip, perhaps bc the place was going through new management the day I left.
Details
Reviews
Overall 8.3 Excellent
Based on 2,813 reviews
Beach
9.6
Location
9.4
Service
8.3
WiFi
7.9
Room
7.1
Breakfast
6.4
Vibe
4.8
Comfort
4.4
Wellness
3.8
Beach
9.6
Location
9.4
Service
8.1
Value
5.9
Room
5.6
Cleanliness
5.3
Vibe
4.1
Comfort
3.2
Beach
9.4
Location
9.1
Service
8.5
Room
7.4
Value
6.5
Breakfast
6.2
Comfort
4.4
Vibe
3.6
Beach
9.5
Location
9.4
Service
8.4
Room
6.7
Value
6.7
Comfort
4.7
Location
9.5
Room
6.6
8.0 Excellent
Pros: Location
Cons: No
4.0 Okay
Pros: location
Cons: I looked at nothing but concrete and bricks....terrible view. Staff could be more friendly.No free parking. 25$ a day resort fee and 28$ a day valet
5.0 Okay
Pros: The location of the hotel on the less busy side of Waikiki was perfect right next to the park and zoo, and right across the street from the beach. Most of the staff was very friendly.
Cons: I thought I was getting oceanfront room based on the description and the pictures, and it was not. There were tiny little ants in the room the entire time, I told the front desk about it as soon as we checked in, and they basically did nothing about it.
10.0 Excellent
Pros: Perfect location next to the beach, the staff wa Avery friendly and helpful. We did not get the preferred room we wanted with the ocean view but when we went down and politely asked for a room changed, they gave us a room at the top with a beautiful view
Cons: Free parking but we settled to park at the zoo which was $1-1.50/hr so not too bad.
10.0 Excellent
Pros: The owner is awesome and happy to share any traveling trips. Does a great job at making guests feel welcome.
Cons:
10.0 Excellent
Pros: clean room, kindness i got happy memories!
Cons: parking system is very hard.
8.0 Excellent
Pros: The location is wonderful. Quiet end of Waikiki. Beach across the street has a sea wall so there are no waves.
Cons: Very high resort fees...$37a night.
8.0 Excellent
Pros: Very close location to beach and stores.
Cons: The amenity fee. This should be included in the hotel cost.
10.0 Excellent
Pros: Front Desk staff very welcoming. Speedy Check in. Beds and pillows ultra comfortable. Ideal location.
Cons:
10.0 Excellent
Pros: Great location. Great staff! Steps from beau!
Cons:
4.0 Okay
Pros: Nothing honestly. Front desk workers were so rude. The view is good if you get a room facing the ocean. Rooms are so so so bad. Don't do it!! Spend $40 more a night and go somewhere else. $39 resort fee is a joke- it includes NOTHIG!
Cons: This hotel is HORRIFYING! It's so outdated. So sad to be in such a beautiful location in the worst hotel on the strip.The rooms are nothing like the photos they show. They are so worn and dingy. We found bugs everywhere and I counted 15 bites on m today
7.1 Good
Pros: Location is great, pricing is competitive. I’ve stayed here 5-6 times before and always had a fine experience. Something seemed off this trip, perhaps bc the place was going through new management the day I left.
Cons: Shower temp was never warmer than luke for the entire five days. Pool had to be closed and drained for a day. Internet service went down my last day with a simple “sorry” from the front desk.
With a stay at Park Shore Waikiki in Honolulu (Waikiki), you'll be a 3-minute walk from Honolulu Zoo and 6 minutes by foot from Waikiki Beach. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A bus station shuttle is available for a surcharge.
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8.2 Excellent
Based on 10,964 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location! Alo Moana area is much better than Waikiki beach area. You can get everything within 10 minutes walk. The Mall, Japanese village at the mall, food courts, Walmart, Target, Asian super market... Nice staff. Great price.
Excellent
9.0
Pros: The location is centrally located, just at the entrance to Waikiki and easy access to the rest of Honolulu. The housekeeping staff and valet personnel were accommodating and friendly.
Okay
4.5
Pros: Room was clean
Excellent
9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Excellent
10.0
Pros: Convenience to shopping mall and convention center.
Mediocre
2.8
Pros: Starbucks in the building
Excellent
10.0
Pros: Front desk staff started off pretty rude. They put us on a room which had a view of a cement parking lot. Called and complained and manager, switches us to a ocean view. Comped our parking fee with a placard. Very helpful manager in all aspects.
Excellent
8.0
Pros: Nice staff
Excellent
10.0
Pros: Staff was friendly and helpful. Hotel was conveniently located next to a mall for forgotten items. Easy transportation to Waikiki and International Marketplace. Room was clean and comfortable. Beds comfy. Definitely would stay there again.
Mediocre
3.0
Excellent
10.0
Pros: We always love the location because it's walking distance to events we need to attend to.
Okay
5.0
Details
Reviews
Overall 8.2 Excellent
Based on 10,964 reviews
Location
9.2
Service
8.2
Breakfast
7.9
Room
6.5
WiFi
5.0
Comfort
3.7
Location
9.1
Service
8.2
Breakfast
8.1
Room
6.6
Comfort
4.2
WiFi
3.4
Service
8.9
Location
8.9
Breakfast
8.1
Room
6.6
Amenities
4.7
WiFi
3.6
Comfort
3.2
Location
9.1
Service
8.8
Breakfast
8.2
Room
6.6
WiFi
3.6
Comfort
3.0
Location
8.6
Service
8.0
Breakfast
7.7
Room
7.0
Comfort
3.8
WiFi
3.6
10.0 Excellent
Pros: Great location! Alo Moana area is much better than Waikiki beach area. You can get everything within 10 minutes walk. The Mall, Japanese village at the mall, food courts, Walmart, Target, Asian super market... Nice staff. Great price.
Cons: Hotel Parking is a little pricey since the next street is mall free parking.
9.0 Excellent
Pros: The location is centrally located, just at the entrance to Waikiki and easy access to the rest of Honolulu. The housekeeping staff and valet personnel were accommodating and friendly.
Cons: The agent checking me in was professional, but not very friendly. I thought the price for parking was too much, especially considering the parking garage was shabby, dirty, crowded and there was no parking space available on my last night there. Valet parking was the last resort, which was good, but that means after already having paid for self-parking, I had to additionally tip the valet (although lack of parking space was not his fault).
4.5 Okay
Pros: Room was clean
Cons: The room was overpriced
No room service
Breakfast was shocking and expensive
9.1 Excellent
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
10.0 Excellent
Pros: Convenience to shopping mall and convention center.
Cons:
2.8 Mediocre
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
10.0 Excellent
Pros: Front desk staff started off pretty rude. They put us on a room which had a view of a cement parking lot. Called and complained and manager, switches us to a ocean view. Comped our parking fee with a placard. Very helpful manager in all aspects.
Cons: View of mountains was actually a view of cement parking lot.
8.0 Excellent
Pros: Nice staff
Cons: Temperature is not so good. Cold
10.0 Excellent
Pros: Staff was friendly and helpful. Hotel was conveniently located next to a mall for forgotten items. Easy transportation to Waikiki and International Marketplace. Room was clean and comfortable. Beds comfy. Definitely would stay there again.
Cons: Only complaint was tv didn't work well in room but didn't spend much time in room.
3.0 Mediocre
Pros:
Cons: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.
10.0 Excellent
Pros: We always love the location because it's walking distance to events we need to attend to.
Cons: Overall the hotel was excellent. The payment situation through booking.com, however, was ridiculous. They have an option of paying at the property which we selected. But I received an email 3 days prior to the trip that they attempted to charge my card for a preauthorizarion payment. When I switched the cards, they charged full price.
5.0 Okay
Pros:
Cons: 25 year old microwave. No space in the room. Very pricey. They charge 25$ for not bringing back beach towels before 6 pm..
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
Overall 8.2 Excellent
Based on 7,267 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: location, bedding, spacious room.
Excellent
9.0
Pros: location and early check in provide
Excellent
10.0
Pros: Staff was very nice! Location is awesome, just wished we didn't have to pay so much for parking at the hotel and the hotel fee wish thankfully I didn't have to pay due to a mistake on my reservation.
Okay
5.4
Pros: The staff’ service is not fit for the 5 stars hotel standard , not warm and patient to serve the guests. Not recommend except the location
Excellent
10.0
Pros: Property is close to everything and right in front of the beach with a great view of Diamond Head. Several high-end malls and great restaurants nearby. Wonderful cultural shows in the lobby during the day and seafood buffet a must.
Excellent
8.0
Pros: Location, that was the reason to I picked it
Good
7.0
Pros: The room was too noisy with wind
Excellent
10.0
Pros: Facilities and room was excellent condition. They allowed us to stay another 1 hour later to checkout at noon instead of 1100. Front desk personnel were friendly, courteous, and informative of the facilities they offer.
Excellent
10.0
Pros: Location
Okay
5.0
Excellent
9.0
Pros: The breakfast buffet was fantastic. All staff were super accommodating and friendly. The location of the resort and view from our beach front room was amazing. The gym is convenient and has enough equipment to get a decent workout.
Okay
4.0
Pros: location was ok but it is not ocean front as is advertized
Details
Reviews
Overall 8.2 Excellent
Based on 7,267 reviews
Beach
9.3
Location
9.3
WiFi
9.1
Room
7.9
Service
7.2
Breakfast
6.9
Vibe
5.4
Amenities
4.4
Pool
3.4
Location
9.6
Beach
9.3
Service
6.9
Room
6.7
Food
6.2
Breakfast
6.1
Comfort
5.7
Value
4.6
Vibe
4.0
Amenities
3.8
Pool
3.1
Beach
9.3
Location
9.2
Room
8.1
Breakfast
7.2
Service
7.2
Value
4.7
Vibe
4.3
Amenities
3.9
Pool
3.8
Location
9.3
Room
7.4
Service
7.1
Comfort
6.2
Location
9.4
Room
7.2
6.0 Good
Pros: location, bedding, spacious room.
Cons: worn and dated. a/c is motion sensored.
9.0 Excellent
Pros: location and early check in provide
Cons: hotel view
10.0 Excellent
Pros: Staff was very nice! Location is awesome, just wished we didn't have to pay so much for parking at the hotel and the hotel fee wish thankfully I didn't have to pay due to a mistake on my reservation.
Cons:
5.4 Okay
Pros: The staff’ service is not fit for the 5 stars hotel standard , not warm and patient to serve the guests. Not recommend except the location
Cons:
10.0 Excellent
Pros: Property is close to everything and right in front of the beach with a great view of Diamond Head. Several high-end malls and great restaurants nearby. Wonderful cultural shows in the lobby during the day and seafood buffet a must.
Cons: Everything was wonderful
8.0 Excellent
Pros: Location, that was the reason to I picked it
Cons: Staffs working at check-in counter, not quite at professional level as expected. Some guests were welcomed with flower garlands, some were not. A call to front desk from hotel room was put on hold too long that we gave up. Smiling please.
7.0 Good
Pros: The room was too noisy with wind
Cons:
10.0 Excellent
Pros: Facilities and room was excellent condition. They allowed us to stay another 1 hour later to checkout at noon instead of 1100. Front desk personnel were friendly, courteous, and informative of the facilities they offer.
Cons: Self parking structure was really tight and especially incoming cars, sometimes they are flying around the corner and could collide with the other cars turning.
10.0 Excellent
Pros: Location
Cons: No
5.0 Okay
Pros:
Cons: Why hyatt reward point cannot added to my hyatt membership card? Reception told me that they cannot allow to add hyatt point if i reserved it by booking.com. I regret to use booking.com if it is true.
9.0 Excellent
Pros: The breakfast buffet was fantastic. All staff were super accommodating and friendly. The location of the resort and view from our beach front room was amazing. The gym is convenient and has enough equipment to get a decent workout.
Cons: Elevators were way too slow. We had to take the stairs on several occasions to the 17th floor to avoid long line ups and waits for the elevator. Good thing we are fitness nuts.
4.0 Okay
Pros: location was ok but it is not ocean front as is advertized
Cons: no entertainment. no hotel bar . just pool bar. hotel is spread out among shops instead of concentrated on a lobby or amenities. Elevator doesn't go to street f;oor so you must slep bags down escalator. Not ocean front as advertised . Held a convention
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
With a stay at Shoreline Hotel Waikiki, you'll be centrally located in Honolulu, within a 5-minute walk of Royal Hawaiian Center and International Market Place. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.1 Excellent
Based on 1,649 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Location!
Excellent
10.0
Pros: Location, location, location.
Excellent
9.0
Pros: Great place to stay in Waikiki. Loved the flavored drinks in the lobby. Very nice little touch. Will go back again!
Good
7.0
Pros: The water and coffee station was good. The staff was nice when I wanted to print something. It's so close to everything.
Excellent
10.0
Pros: Location!
Excellent
9.0
Pros: It was very quiet, but still in a busy and great location. I also loved the decor, it was really cute and fun!
Good
7.0
Pros: Perfect location to the restaurants, beach, shops
Excellent
10.0
Pros: Location
Excellent
9.2
Pros: Great hotel. Easy location and friendly staff.
Excellent
10.0
Pros: GREAT
Excellent
9.0
Pros: Excellent location. A parking lot nearby. Fun pool on the top of the building. Fun paint everywhere. The gift basket was huge and had great items inside
Excellent
10.0
Pros: cool colors in side the hotel
Details
Reviews
Overall 8.1 Excellent
Based on 1,649 reviews
Location
9.4
Food
9.2
Service
8.5
Value
8.4
WiFi
8.0
Vibe
7.8
Room
5.8
Cleanliness
5.4
Breakfast
4.4
Comfort
3.0
Wellness
2.1
Beach
9.6
Food
9.3
Location
9.3
Service
8.3
Value
8.2
Vibe
7.7
Room
5.7
Comfort
3.1
Food
9.2
Location
9.2
Value
8.7
Service
8.3
Vibe
7.4
Room
4.9
Cleanliness
4.8
Comfort
3.0
Location
9.5
Service
8.8
Vibe
7.1
Cleanliness
5.1
Room
5.0
Comfort
2.6
8.0 Excellent
Pros: Location!
Cons: Pool location!
10.0 Excellent
Pros: Location, location, location.
Cons:
9.0 Excellent
Pros: Great place to stay in Waikiki. Loved the flavored drinks in the lobby. Very nice little touch. Will go back again!
Cons:
7.0 Good
Pros: The water and coffee station was good. The staff was nice when I wanted to print something. It's so close to everything.
Cons: The stairs is so difficult for me to carry all my luggages.
10.0 Excellent
Pros: Location!
Cons: The color scheme...
9.0 Excellent
Pros: It was very quiet, but still in a busy and great location. I also loved the decor, it was really cute and fun!
Cons:
7.0 Good
Pros: Perfect location to the restaurants, beach, shops
Cons: poor swimming pool and window view. pretty expensive
10.0 Excellent
Pros: Location
Cons: Color scheme
9.2 Excellent
Pros: Great hotel. Easy location and friendly staff.
Cons: Hot water was gone for a whole day, although staff were helpful in allowing us to have a shower at a hotel 5 minute walk away
10.0 Excellent
Pros: GREAT
Cons: PARKING FEE
9.0 Excellent
Pros: Excellent location. A parking lot nearby. Fun pool on the top of the building. Fun paint everywhere. The gift basket was huge and had great items inside
Cons: The bed was soft. The pool water was cold.
10.0 Excellent
Pros: cool colors in side the hotel
Cons:
With a stay at Shoreline Hotel Waikiki, you'll be centrally located in Honolulu, within a 5-minute walk of Royal Hawaiian Center and International Market Place. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Located in Honolulu (Waikiki), Aston Waikiki Beach Hotel is within a 10-minute walk of Honolulu Zoo and Waikiki Aquarium. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Overall 8.0 Excellent
Based on 6,014 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Location and staff.
Poor
1.0
Pros: Location
Excellent
9.0
Pros: Everything you need with some additional perks for reasonably priced upgrades like the Coconut Club continental breakfast with evening hors d’oeuvres on the 21st. floor. Really this will provide all the food you need on the days you upgrade
Excellent
9.0
Pros: 6th time we've stayed at the aston beach Waikiki great place rite across the street from the beach and all shops, restaurants, staff is super friendly and very accommodating and helpful. they have beach towels and chairs that are availiable
Good
7.0
Pros: The location is excellent
Mediocre
3.4
Good
7.0
Pros: It was ok
Mediocre
3.0
Pros: Location
Good
6.0
Excellent
10.0
Pros: I love the location and the friendly staff at the front desk. Also rooms are roomy and beds are perfect to my standards. Love the free water bottles too
Poor
1.0
Pros: nothing
Good
7.0
Pros: Location, location, location... walk across the street to Waikiki Beach. The Tiki restaurant was also surprisingly good with a wonderful view of a sunset over the beach.
Details
Reviews
Overall 8.0 Excellent
Based on 6,014 reviews
Beach
9.8
Location
9.5
WiFi
9.3
Service
8.1
Room
6.5
Value
6.1
Cleanliness
5.2
Amenities
4.9
Breakfast
4.6
Comfort
4.1
Wellness
3.9
Vibe
3.6
Beach
9.9
Location
9.5
Service
8.3
Room
6.1
Value
5.9
Breakfast
5.0
Amenities
4.9
Cleanliness
4.7
Vibe
3.7
Comfort
3.5
Wellness
3.3
Beach
9.9
Location
9.5
Service
7.6
Room
7.2
Cleanliness
5.4
Value
5.3
Comfort
4.4
Breakfast
4.4
Vibe
3.6
Location
9.3
Service
8.0
Room
6.3
Value
5.8
Comfort
4.0
Vibe
2.7
Room
5.6
8.0 Excellent
Pros: Location and staff.
Cons: Overpriced and needs some renovations, towels were too old.
1.0 Poor
Pros: Location
Cons: Horrid room.City view= rooftop lookat a building. trash dropped from rooms above even underwear.No access balconyChange to other side w/same roof but could see across street/side view pool. So tiny=climb bed to reach aircon control. Peeling paint etc.
9.0 Excellent
Pros: Everything you need with some additional perks for reasonably priced upgrades like the Coconut Club continental breakfast with evening hors d’oeuvres on the 21st. floor. Really this will provide all the food you need on the days you upgrade
Cons:
9.0 Excellent
Pros: 6th time we've stayed at the aston beach Waikiki great place rite across the street from the beach and all shops, restaurants, staff is super friendly and very accommodating and helpful. they have beach towels and chairs that are availiable
Cons: the only thing was they changed the free contintal/ Japanese stly breakfast,now you must join the coconut club? I think that's what its called,
7.0 Good
Pros: The location is excellent
Cons: For a 4-star hotel, I expected Higher quality personal care products and a more flexible check in time
3.4 Mediocre
Pros:
Cons: 100% not a 4-star hotel, 1000% would not book again. Facilities are worn, tired, and much different than advertised--rooms are bare, with damaged furniture and the advice from other reviewers about needing flip-flops for the bathroom floors? Follow it.
After asking to switch rooms because we booked a king, not a double room, we were told none were available. After complaints about state of the bathroom's floor and old toothpaste globbed all over the sink, the front desk was able to "pull some strings" and landed us in the room we originally booked, with a cleaner sink and marginally cleaner floor. Other guests were listening at this point, so I suspect that helped. After being frank with the front desk about our dissatisfaction with the bathroom (see below) We finally ended up in an "Ocean View" room, which was the exact same room with the exact same problems.
Rooms are spatially adequate, but only include a bed and bar-height tables with stools--nowhere to comfortably sit. Bathrooms are barely serviceable, with towel racks, shower rods, etc. visibly pulling out of the walls. Caked-on dirt in the shower made it feel vaguely unsanitary, and once-white tiled floors were full of broken tiles, and grout stained with mold? urine? dirt? left me wishing I had brought those flip flops. The entire space has also clearly been painted over and over again, adding to the college-dorm feeling. Towels are scratchy and often have stains on them, as do the sheets.
The worst part of the rooms was the sliding door/window system--our own door rattled and banged whenever one of our neighbors closed their doors. I was woken up at all hours of the night to what sounded like someone trying to break into our room, when in reality someone was just stepping outside.
On-site parking is mandatory valet at ~$47/day+tax, considerably higher than surrounding properties after a quick web search. Valet is understaffed, so factor +15-25 min just to get your car.
You'll also be forced into paying ~$39/day+tax "Resort Fee," for which you will receive absolutely no value. Even as they advertise that this covers all manner of services, good luck actually finding the amenities to enjoy. The only info given about these is on a slide which displays for 2 seconds every few minutes by the front desk (see photos).
What we found was a motel masquerading as a high-rise hotel, with rooms that made me nostalgic for my old college dorm.
I will caveat that all staff we spoke to were kind and polite, if not necessarily the most helpful. Despite our complaints about the bathroom, we heard no acknowledgement about our concerns, but were just continually offered an upgraded room with a view (an ocean view does not make up for the decrepit bathrooms). Staff's positive attitudes are not nearly enough to overcome the quality of the service and accommodations offered by the Aston Waikiki Beach Hotel.
7.0 Good
Pros: It was ok
Cons: Small beds,
3.0 Mediocre
Pros: Location
Cons: It’s super muggy and not clean. Too expensive for the lack of cleanliness and niceness of hotel. It’s outdated. Small, and I would not recommend it to anyone. Do yourself a favor and pay $20 more for a way better hotel.
6.0 Good
Pros:
Cons: The additional fees...45 to park! Plus an added resort fee of 45
10.0 Excellent
Pros: I love the location and the friendly staff at the front desk. Also rooms are roomy and beds are perfect to my standards. Love the free water bottles too
Cons:
1.0 Poor
Pros: nothing
Cons: They gave me the a room that is noisy and close t the pool
7.0 Good
Pros: Location, location, location... walk across the street to Waikiki Beach. The Tiki restaurant was also surprisingly good with a wonderful view of a sunset over the beach.
Cons: 1) The resort fee was pricy for using the pool. 2) The continental breakfast was poor for a $15 per person charge; we should have gone elsewhere. GS
Located in Honolulu (Waikiki), Aston Waikiki Beach Hotel is within a 10-minute walk of Honolulu Zoo and Waikiki Aquarium. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Located steps from Waikiki Beach, the Waikiki Resort Hotel offers 275 moderately-priced accommodations, ranging from standard rooms to penthouse suites are sure to be a perfect fit for every type of guest.
Overall 8.0 Excellent
Based on 2,930 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.0
Okay
4.0
Pros: Not much
Excellent
8.0
Pros: The hotel itself was very nice and clean, the staff accommodating. We were meant to get a corner room which we didn't so that was a bit disappointing. The facilities at the hotel were good. Plenty of dining options a short to medium walk from the hotel depending on what you want. ABC Shops on every corner meant stocking the fridge was easy.
Okay
4.0
Pros: Location
Okay
4.0
Pros: Location
Excellent
9.6
Pros: Loved the staff and their kindness. Also enjoyed the close proximity to the beach!!!
Excellent
10.0
Pros: Not the Sheraton but it’s not supposed to be. Got an upgrade which was appreciated. Beds are good and location is good. Staff polite. Well priced.
Okay
5.0
Pros: Both of the restaurants were very good, very friendly staff that treated us great.
Excellent
10.0
Pros: location, staff, clean, free dvd rental, discount voucher for on site restaurant
Excellent
10.0
Pros: Friendly staff, room very clean. Great location
Excellent
10.0
Pros: awesome stay
Excellent
10.0
Pros: One block of the beach. That was amazing!! Beautiful and cozy hotel.
Details
Reviews
Overall 8.0 Excellent
Based on 2,930 reviews
Beach
9.7
Location
9.4
Service
8.4
Breakfast
7.0
Room
6.5
Amenities
4.9
Comfort
4.5
Vibe
4.2
Pool
3.8
WiFi
3.8
Bar
3.1
Wellness
2.3
Beach
9.7
Location
9.2
Service
8.9
Breakfast
7.1
Room
5.6
Amenities
5.2
Vibe
4.0
Comfort
3.8
Pool
3.4
WiFi
2.5
Wellness
2.1
Beach
9.7
Location
9.5
Service
8.3
Breakfast
6.8
Room
6.6
Amenities
5.1
Comfort
4.9
Pool
3.7
Vibe
3.6
Location
9.5
Service
8.3
Room
6.1
7.0 Good
Pros:
Cons: The guys at the reception twice charged me for parking. It took them a lot of time to figure it out and fix it.
4.0 Okay
Pros: Not much
Cons: 2 star experience for a 4 star price. Rude staff, scummy room, no air conditioning, and extra resort fees added on by the hotel last minute. Stay elsewhere.
8.0 Excellent
Pros: The hotel itself was very nice and clean, the staff accommodating. We were meant to get a corner room which we didn't so that was a bit disappointing. The facilities at the hotel were good. Plenty of dining options a short to medium walk from the hotel depending on what you want. ABC Shops on every corner meant stocking the fridge was easy.
Cons: Also the pool is not heated so it was very cold at this time of year and our room overlooked the hotel pool over the road which was heated and full every day. It was warmer at the beach. Also a coffee machine was the only facility available in the room.No milk supplied. We had to request a kettle for making tea and we had to buy our own tea. No breakfast things such as plates, toaster etc. provided.
4.0 Okay
Pros: Location
Cons: Cockroach
4.0 Okay
Pros: Location
Cons: Service was not the greatest. It is outdated for 3 1/2 stars especially bathrooms
9.6 Excellent
Pros: Loved the staff and their kindness. Also enjoyed the close proximity to the beach!!!
Cons: Had slight issues with parking in the garage and using a tix to get in and out of the gate. It worked one day and didn’t the other.. staff had it resolved right away though
10.0 Excellent
Pros: Not the Sheraton but it’s not supposed to be. Got an upgrade which was appreciated. Beds are good and location is good. Staff polite. Well priced.
Cons: it was fine, nothing bad to report.
5.0 Okay
Pros: Both of the restaurants were very good, very friendly staff that treated us great.
Cons: Rooms need updating - we didn't realize the bath tub was going to be so small; just a 1/2 tub which the website doesn't mention. Caulking was cracking around the tub and floor; really needs to be refreshed and redone. Our room was at the end of the hallway and was very small.
10.0 Excellent
Pros: location, staff, clean, free dvd rental, discount voucher for on site restaurant
Cons: air conditioning wouldn't go below 70 degrees, although 70 was still comfortable
10.0 Excellent
Pros: Friendly staff, room very clean. Great location
Cons: NO
10.0 Excellent
Pros: awesome stay
Cons:
10.0 Excellent
Pros: One block of the beach. That was amazing!! Beautiful and cozy hotel.
Cons: Maybe they can offer a breakfast for the costumers.
Located steps from Waikiki Beach, the Waikiki Resort Hotel offers 275 moderately-priced accommodations, ranging from standard rooms to penthouse suites are sure to be a perfect fit for every type of guest.
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites boast free Wi-Fi, mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
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Overall 7.9 Good
Based on 3,600 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.5
Pros: Location and view of ocean
Poor
1.0
Pros: location
Okay
5.0
Pros: Location near beach.
Okay
5.0
Pros: Location. Location. Location.
Good
7.1
Pros: The hotel was located in a great street and only a short walk to the Waikiki beach . Large rooms comfortable beds .
Good
7.0
Pros: Great location
Excellent
8.0
Pros: We had many meals at the Splash bar .And spent many afternoons there having drinks and cocktails .The staff at the Splash bar were lovely .And may I say the beds were wonderful ,so comfy .
Excellent
9.0
Pros: Great location.
Excellent
8.0
Good
7.5
Pros: Location is great
Good
7.0
Pros: Service was really good
Good
7.0
Pros: The pool and location were fantastic.
Details
Reviews
Overall 7.9 Good
Based on 3,600 reviews
WiFi
9.5
Location
9.4
Beach
9.3
Service
8.0
Value
6.9
Breakfast
6.8
Room
5.9
Amenities
4.7
Vibe
3.9
Comfort
3.5
Beach
9.5
Location
9.3
WiFi
9.0
Service
7.6
Cleanliness
5.7
Room
5.1
Amenities
4.3
Vibe
3.2
Comfort
3.1
Location
9.6
Service
8.3
Value
7.3
Breakfast
6.6
Room
5.4
Amenities
4.5
Comfort
3.9
Vibe
2.9
Location
9.2
8.5 Excellent
Pros: Location and view of ocean
Cons: Starting to be little dated rooms vs cost
1.0 Poor
Pros: location
Cons: More than $ 250 was paid after checkout. because the carpet got wet,Too much charge.I think it is unfair to charge too much without obtaining consent.I will tell this to many Koreans so that no one will be wronged like me.
5.0 Okay
Pros: Location near beach.
Cons: Room had a full bed even though was supposed to be a queen. Fixtures and decor very outdated . Overall room very small with limited bathroom storage. I would not stay there again.
5.0 Okay
Pros: Location. Location. Location.
Cons: Older hotel. Bit expensive but reflective of the time of year.
7.1 Good
Pros: The hotel was located in a great street and only a short walk to the Waikiki beach . Large rooms comfortable beds .
Cons: We had booked our whole stay in the Sheraton.8 nights . We were put in room 494 at the back rear side . Supposably a city view . Instead our room over looked a construction site that had 3large jack hammers and a big digger . Working from 7am non stop till afternoon 6 days a week. The noise was insane not to mention the ugly site . I went down each morning for three mornings enquiring about moving rooms but was told no rooms available. On the third morning I took a video of what we were living with and was bordering on tears . If we were staying 2 nights it would have been disappointing but bearable . But by day three we were desperate to move . The girl on the desk looked to no avail but I asked her to maybe change us to the sister hotel and she spoke to the manager . He managed to find a room for us in the tower of the building . It over looked the city and it was perfect . This made our stay so much better . What I don’t understand is why they think people would want these rooms that over look the building site . I’m so glad I persisted but some would not . Those people would feel ripped off . Even if they offer 1/2 price would at least some compensation. The first three days were so bad but the other 5 were fantastic .
7.0 Good
Pros: Great location
Cons:
8.0 Excellent
Pros: We had many meals at the Splash bar .And spent many afternoons there having drinks and cocktails .The staff at the Splash bar were lovely .And may I say the beds were wonderful ,so comfy .
Cons: It was a little noisy with the building site ,where Kings palace has been demolished ,but that can't be helped .
9.0 Excellent
Pros: Great location.
Cons: Basic room is tiny and our “city view†room was nothing but the wall of the building next door. Price of the breakfast buffet is outrageous. You can go across the street to Duke’s and have their buffet way cheaper and you are dining on
8.0 Excellent
Pros:
Cons: A lot of deadbeat people around the beach.
7.5 Good
Pros: Location is great
Cons: Dated rooms, bathroom is tiny
7.0 Good
Pros: Service was really good
Cons: The hotel decor was a bit outdated
7.0 Good
Pros: The pool and location were fantastic.
Cons: The rooms were very outdated. Mold in the bathroom.
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites boast free Wi-Fi, mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach Walk. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 6.7 Good
Based on 2,462 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Discussing!! Bed bugs !! So many hidden fees!
Okay
5.0
Pros: The location was in a prime spot
Mediocre
3.0
Pros: Nothing
Mediocre
3.0
Pros: Location
Okay
4.0
Pros: Building was a bit run down. It almost smelled like old apartment building turned into hotel. Room size was good but I didn’t care for window A/C unit. I would give 1.5-2 star. Very expensive and I would not revisit here.
Okay
4.0
Pros: The location suited my needs
Excellent
10.0
Pros: Easy parking lot
Excellent
8.0
Pros: Staff, location
Excellent
8.0
Pros: The staff was very friendly.
Mediocre
3.0
Pros: Price for an emergency situation.
Okay
5.0
Mediocre
3.0
Pros: The room was nice and clean
Details
Reviews
Overall 6.7 Good
Based on 2,462 reviews
Location
8.7
Pool
8.3
Service
7.7
WiFi
7.1
Value
6.6
Room
5.0
Food
5.0
Comfort
4.3
Breakfast
3.9
Cleanliness
3.3
Vibe
2.7
Amenities
2.6
Location
9.1
Service
8.1
Value
6.7
Room
4.7
Food
4.5
Comfort
4.2
Breakfast
3.6
Cleanliness
3.5
Amenities
2.5
Vibe
2.2
Pool
8.6
Location
8.5
Service
7.5
Food
4.7
Comfort
3.8
Breakfast
3.7
Cleanliness
3.3
Room
3.2
Amenities
2.4
Vibe
1.9
Location
9.0
Service
7.6
Value
6.8
Comfort
3.9
Room
3.8
Cleanliness
3.2
Amenities
2.2
Vibe
1.9
Location
9.0
Service
7.3
Room
3.5
1.0 Poor
Pros: Discussing!! Bed bugs !! So many hidden fees!
Cons:
5.0 Okay
Pros: The location was in a prime spot
Cons: The shower stall was small, water poured over onto the floor, and the A/C could cool the room better.
3.0 Mediocre
Pros: Nothing
Cons: Tv problems. Door stuck.
3.0 Mediocre
Pros: Location
Cons: Extremely outdated. Everything looks old and dingy. Didn't even feel comfortable to shower without sandals on
4.0 Okay
Pros: Building was a bit run down. It almost smelled like old apartment building turned into hotel. Room size was good but I didn’t care for window A/C unit. I would give 1.5-2 star. Very expensive and I would not revisit here.
Cons: They gave me very hard time checking in. There were lot of hidden fees!! I could have gotten better hotel!
4.0 Okay
Pros: The location suited my needs
Cons: It is a pretty old hotel to be asking that high of a price.
10.0 Excellent
Pros: Easy parking lot
Cons: Everything nice
8.0 Excellent
Pros: Staff, location
Cons: Very old needs a renovation
8.0 Excellent
Pros: The staff was very friendly.
Cons: It was fine. I have nothing to complain about.
3.0 Mediocre
Pros: Price for an emergency situation.
Cons: Everything
5.0 Okay
Pros:
Cons: This hotel is basically a really old apartment building converted to a hotel. Its hallways smell like urine and my room was old and falling apart. Parts of the walls had missing paint. It was ok for one night but definitely not worth the price I paid.
3.0 Mediocre
Pros: The room was nice and clean
Cons: Not all staff members know policy and procedures. Such as adding a night should not require checking out then paying again! This is the 1st hotel I have seen that done at.Bed request I understand its s request do not say you have it then you do not
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach Walk. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Located in Honolulu (Waikiki), Pearl Hotel Waikiki is within a 10-minute walk of Waikiki Beach and Royal Hawaiian Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 6.5 Good
Based on 155 reviews
Poor
1.0
Pros: Location
Good
6.0
Pros: The location was great.
Excellent
8.0
Pros: Resort fee included a free drink, beach towels, beach chairs, go-pro rental; proximity to International Market mall , beach, and restaurants.
Okay
4.0
Pros: Location
Mediocre
3.0
Pros: Location was amazing, close to shopping and ocean.
Excellent
8.0
Pros: The hotel's price and yet proximity to Waikiki's main areas of interest made it a great place to stay for a good value. The staff was very professional as well and accommodated us as best they could.
Good
7.0
Pros: The bar attached was awesome
Excellent
10.0
Pros: Great hotel at a great price
Poor
1.0
Pros: Nothing, the managers are shady and ripped off my bank account.
Good
6.0
Mediocre
2.0
Pros: The outdoor pool was refreshing. Only 6 feet deep and maybe only good for 20 people but very refreshing.
Poor
1.0
Pros: Nothing. Host was very rude an very lacking in hygiene. the cross eyed security lady was very unprofessional, lazy, dirty and dumb. I want my reviews to be posted or I will campaign against this hotel.
Good
6.3
Pros: The hotel was very convienent for resturants and shopping...close to the beach and accessable for buses and shuttles to take us where ever we wanted to go.
Excellent
8.0
Pros: would of liked a pool but all was fine would stay again
Good
6.0
Pros: Good clean and just renovated. Good location in heart of Waikiki.
Good
6.0
Pros: The nearness to the beach.
Mediocre
3.0
Pros: no comments
Good
6.0
Pros: It was clean with central location.
Good
7.6
Pros: The staff; Mike, Isau, and Harry were wonderful! They responded very quickly to all request and answered any questions I had. They assisted in making sure my luggage was taken care of and my plane bookings were correct. They also called the shuttle for me and made the arrangements!
Okay
5.2
Pros: Good localization (you really don´t need to pay 3 times more to have an ocean view in other hotels) and price.
Good
7.2
Pros: Friendly staff, nice room. All in all great value, would recommend it to anyone. Great location.
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Cons: $self.cons
Mediocre
2.8
Pros: Offer free towels and directions to go to the beach. The front desk lady was nice and pleasant when we arrived.
Details
Reviews
Overall 6.5 Good
Based on 155 reviews
1.0 Poor
Pros: Location
Cons: I was lied to by the staff when I checked in. Common area and room carpets are disgusting. Dank rooms and I wore my shoes inside I will never return
6.0 Good
Pros: The location was great.
Cons: The website was super misleading. All it was, essentially, a bed and a shower. And the ‘business ceneter’ was a computer in the lobby. Not what I expected.
8.0 Excellent
Pros: Resort fee included a free drink, beach towels, beach chairs, go-pro rental; proximity to International Market mall , beach, and restaurants.
Cons: Our room had an alley view, AC was noisy, shower head clumsy.
4.0 Okay
Pros: Location
Cons: Noisy A/C, too noisy from street and other buildings and next-door rooms, windows were made of shutters which did not block any noise.
3.0 Mediocre
Pros: Location was amazing, close to shopping and ocean.
Cons: Room smelt old and musty, heard all the delivery trucks in the alley adjacent to the hotel every morning with the loud beeping from the trucks. Room was old and outdated but did the job for the 2 days we were there.
8.0 Excellent
Pros: The hotel's price and yet proximity to Waikiki's main areas of interest made it a great place to stay for a good value. The staff was very professional as well and accommodated us as best they could.
Cons: The parking situation wasn't great, but we lucked out and were able to find street parking.
7.0 Good
Pros: The bar attached was awesome
Cons: Its old..
10.0 Excellent
Pros: Great hotel at a great price
Cons: Nothing to complain about, stayed many times and will stay many more.
1.0 Poor
Pros: Nothing, the managers are shady and ripped off my bank account.
Cons: Everything, one of the worst experiences I have ever had in life. Managers tried to extort me and took 1000 out of my bank for damages that couldn't have cost more than 150 dollars.
6.0 Good
Pros:
Cons: The another $---.security deposit it's not included in the reservation,it's surprise me
2.0 Mediocre
Pros: The outdoor pool was refreshing. Only 6 feet deep and maybe only good for 20 people but very refreshing.
Cons: Room was unlocked when we arrived, it’s just the way they conduct business. Room key is physical key, no credit card/ swipe. Deadbolt didn’t work. People hang out in hall makes it appear like a halfway house.
1.0 Poor
Pros: Nothing. Host was very rude an very lacking in hygiene. the cross eyed security lady was very unprofessional, lazy, dirty and dumb. I want my reviews to be posted or I will campaign against this hotel.
Cons:
6.3 Good
Pros: The hotel was very convienent for resturants and shopping...close to the beach and accessable for buses and shuttles to take us where ever we wanted to go.
Cons:
8.0 Excellent
Pros: would of liked a pool but all was fine would stay again
Cons: as above
6.0 Good
Pros: Good clean and just renovated. Good location in heart of Waikiki.
Cons: Not really a complaint, booked 2 bedroom apartment but have only 1 attached bathroom to one of teh rooms. Rather inconvenient, imaging waking in middle of night having to transit through the other room to use bathroom. No privacy. Family with young kids maybe be acceptable.
6.0 Good
Pros: The nearness to the beach.
Cons: Very noise neighborhood. Music almost through the night.
3.0 Mediocre
Pros: no comments
Cons: I did not like the charge for the room, was more that when i made the reservation, nothing was exacly with my reservation.
6.0 Good
Pros: It was clean with central location.
Cons: It was very noisy to the point it was difficult to sleep any of the nights I was there with the loud background noise of the ventilation in the bathroom plus externally - ear plugs offered to guests would be of benefit. It was also the only hotel on my trip that did not offer a hair dryer.
7.6 Good
Pros: The staff; Mike, Isau, and Harry were wonderful! They responded very quickly to all request and answered any questions I had. They assisted in making sure my luggage was taken care of and my plane bookings were correct. They also called the shuttle for me and made the arrangements!
Cons: There is a lot of construction going on, and they don't have a restaurant in the hotel. But I was directed to the very nearby places to eat.
5.2 Okay
Pros: Good localization (you really don´t need to pay 3 times more to have an ocean view in other hotels) and price.
Cons: Hotel is under revitalization and my room was already "updated". Parking lot expensive and with only a few places. I´ve payed 20% less in a public parking one block ahead, with vallet service!
7.2 Good
Pros: Friendly staff, nice room. All in all great value, would recommend it to anyone. Great location.
2.8 Mediocre
Pros: Offer free towels and directions to go to the beach. The front desk lady was nice and pleasant when we arrived.
Cons: The room we were in was right by the elevator and on the corner so it was loud, carpet unclean, unsafe at night, when we called security to speak to the partying guest they did come up and spoke to them but was later partying with the "friends" visiting the hotel clientele. Would not recommend to any family or single women! Its not what is advertised on its website.
Located in Honolulu (Waikiki), Pearl Hotel Waikiki is within a 10-minute walk of Waikiki Beach and Royal Hawaiian Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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