Honolulu hotels near Honolulu Zoo
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With a stay at Outrigger Reef Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 6 minutes by foot from Royal Hawaiian Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Honolulu? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space.
Overall 8.7 Excellent
Based on 645 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Key location to other touristy areas
Excellent
10.0
Pros: Excellent stay overall.
Good
7.7
Excellent
8.8
Pros: The room was very nice and the comfortable. We ate at the Kani Ka Pila Grill 2 evenings and for 1 breakfast. Everything we ate was very good and the service was good. The Mai Tais were awesome. Be sure to go for Happy Hour, great food and drink prices with live entertainment. There is more live entertainment in the evenings.We heard 3 different groups and all were excellent.
Mediocre
2.8
Excellent
10.0
Pros: Located right on the beach with plenty of activities avail.
Much more secluded and private compared to downtown. I think this location is more upscale compared to the other Outrigger Beach. We did have a great view of the pool and could leave the door open for the lani then listen to the nightly entertainment. Everything to eat and shop is in walking distance. They were very welcoming upon arrival with a cool towel and a mango drink. The staff is very accomodating and friendly. This is for sure my go-to place in Waikiki.
Good
7.1
Pros: Valet service, Maint, check-in was great.
Excellent
9.7
Pros: The beach and the warm ocean breezes
The service was excellent.
Excellent
10.0
Pros: THE BEACH ACCESS, FAMILY FRIENDLY, AND LOCATION. THIS WAS ONE OF THE VACATIONS OUR FAMILY HAS HAD.
Excellent
9.4
Pros: Pool. Water front. Restaurant.
Excellent
10.0
Excellent
9.6
Pros: Location, restaurants, room, pool, hot tubs
Details
Reviews
Overall 8.7 Excellent
Based on 645 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.5
Staff
9.0
Value for money
7.7
8.0 Excellent
Pros: Key location to other touristy areas
Cons: Way too much emphasis on Timeshare resort purchase!
10.0 Excellent
Pros: Excellent stay overall.
Cons:
7.7 Good
Pros:
Cons: Being charged resort fees at the hotel when I was told in my reservation / confirmation email there were none.
8.8 Excellent
Pros: The room was very nice and the comfortable. We ate at the Kani Ka Pila Grill 2 evenings and for 1 breakfast. Everything we ate was very good and the service was good. The Mai Tais were awesome. Be sure to go for Happy Hour, great food and drink prices with live entertainment. There is more live entertainment in the evenings.We heard 3 different groups and all were excellent.
Cons: We were disappointed in the Shore Bird Restaurant. The mai tais were so good at the grill that we ordered them here and were very disappointed. We regretted ordering the buffet. It was okay but not for what we paid (even considering island prices. Can only hope ordering off the menu would be better. It is very difficult to walk in the water in front of the hotel, water shoes are highly recommended. we later learned that just down the beach it was a sandy bottom. Wish someone had shared that with us,
2.8 Mediocre
Pros:
Cons: We paid for a ocean front view sweet and got stuck with a hotel view of the other side of the hotel. The room was made for handicapped people and there was nothing sweet about it. I paid an extra 200 dollars for an oceanfront view and I feel like a got screwed. Also they charged me 38 bucks for parking and 31 dollars on a resort fee, and the hotel that was suppose to be on Wikiki was actually on a different beach. This was our last night on our honeymoon and the hotel sent me an email at midnight to with them about the room and I didnt see the email till the next day when we had no time to talk due to the flight we needed to catch. Also the shower head was busted and it took over 20 minutes to get our rental car from the valet.
10.0 Excellent
Pros: Located right on the beach with plenty of activities avail.
Much more secluded and private compared to downtown. I think this location is more upscale compared to the other Outrigger Beach. We did have a great view of the pool and could leave the door open for the lani then listen to the nightly entertainment. Everything to eat and shop is in walking distance. They were very welcoming upon arrival with a cool towel and a mango drink. The staff is very accomodating and friendly. This is for sure my go-to place in Waikiki.
Cons: The only think I could say.... Would be the servers poolside. I gave him my money and it took about 15/20 mins before he came back with my drink.... I ended up going to the bar myself the rest of my stay and the bartenders were excellent, friendly, quick, and much better.
7.1 Good
Pros: Valet service, Maint, check-in was great.
Cons: Didnt like the room too much...had cityview...but not city just a wall ..also was on 3rd floor.
9.7 Excellent
Pros: The beach and the warm ocean breezes
The service was excellent.
Cons: Traffic and congestion in Honolulu.
10.0 Excellent
Pros: THE BEACH ACCESS, FAMILY FRIENDLY, AND LOCATION. THIS WAS ONE OF THE VACATIONS OUR FAMILY HAS HAD.
Cons:
9.4 Excellent
Pros: Pool. Water front. Restaurant.
Cons: To many workers trying to get you to sign up for timeshare.
No family in bathroom.
10.0 Excellent
Pros:
Cons: Nothing
9.6 Excellent
Pros: Location, restaurants, room, pool, hot tubs
Cons: Price
With a stay at Outrigger Reef Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach Walk and 6 minutes by foot from Royal Hawaiian Center. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Honolulu? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space.
Golf
Pool
Bicycle hire
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from International Market Place and Waikiki Beach. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Overall 8.6 Excellent
Based on 1,102 reviews
All reviews
- All reviews
Good
6.8
Pros: Great location on the beach.
Excellent
9.1
Pros: I love the location ...so close to everything !
Good
6.5
Pros: Convenient location right on the beach.
Excellent
9.6
Pros: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.
Excellent
9.7
Pros: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.
Excellent
10.0
Pros: Excellent accommodation, great staff particularly a guy called Alex at Reception. Nothing was too much bother. Would definitely stay there again.
Good
7.7
Pros: Location is excellent. Restaurants are great with excellent staff.
Excellent
8.5
Pros: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!
Excellent
10.0
Pros: Location, cleanliness,amenities,value
Excellent
8.8
Excellent
8.3
Pros: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.
Excellent
8.0
Pros: Centrally located hotel with a very popular restaurant/bar located on the ground level.
Details
Reviews
Overall 8.6 Excellent
Based on 1,102 reviews
Cleanliness
8.8
Comfort
8.7
Location
9.5
Services
8.4
Staff
8.8
Value for money
7.4
6.8 Good
Pros: Great location on the beach.
Cons: Some of the staff tried but didn't know basic things.
Elevators have a strange call system and are very slow and crowded.
9.1 Excellent
Pros: I love the location ...so close to everything !
Cons: The fact that the outside air con unit was just below us &!it was VERY noisy ! The fact that as a paying guest at the hotel, we couldn't book a table at dinner time in DUKES ! Also upset that there is no longer the 'all you can eat' buffet in the evenings!
6.5 Good
Pros: Convenient location right on the beach.
Cons: Elevators were confusing and did not respond properly. Stopped at almost every floor going up and down.
9.6 Excellent
Pros: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.
Cons: The gym is almost nonexistent.
9.7 Excellent
Pros: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.
Cons: Pool area too small.. Difficult to get a chair. Piol, hot tub closed too early. Bar so crowded difficult to get a place to sit.
10.0 Excellent
Pros: Excellent accommodation, great staff particularly a guy called Alex at Reception. Nothing was too much bother. Would definitely stay there again.
Cons: There was, in our opinion, nothing to dislike.
7.7 Good
Pros: Location is excellent. Restaurants are great with excellent staff.
Cons: Late checkout is $25 per hour. Maybe this is a new standard but it's not guest-friendly. When flights leave late in the afternoon, an 11:00 am checkout with no convenient option for staying an extra hour is very inconvenient.
8.5 Excellent
Pros: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!
Cons: Wifi Connectivity is limited to 3 devices and customer support cannot change this.
The lack of a full bath tub was disappointing.
10.0 Excellent
Pros: Location, cleanliness,amenities,value
Cons: No dislikes
8.8 Excellent
Pros:
Cons: Noise from other guests in hallway was a little annoying
8.3 Excellent
Pros: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.
Cons: Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.
8.0 Excellent
Pros: Centrally located hotel with a very popular restaurant/bar located on the ground level.
Cons: This is a very busy hotel that lacks a "real" lobby. Some people might not even notice this, but it may the stay feel odd, sort of unofficial since the only time we interacted with any staff was when we checked in.
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from International Market Place and Waikiki Beach. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Golf
Pool
Tennis
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.6 Excellent
Based on 530 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Mediocre
2.0
Pros: Early check in request at 12nn
Excellent
8.0
Pros: Nothing fancy, but clean and close to the beach and park. Also, you can score choose by free parking in the park too.
Good
7.4
Pros: Right on the edge of Waikiki, across from the zoo and close to the beach and ocean.
Okay
5.7
Excellent
10.0
Pros: The staff was amazing and very helpful and as nice as they could be. Very very friendly.
Excellent
8.0
Pros: The room was still neat and clean for as old as it is. I am looking forward to seeing the makeover this summer.
The staff were all very friendly and helpful.
Okay
5.7
Pros: The location
Good
7.7
Pros: The location was the best part. Only a block away from the beach and a few blocks from the huge mall so overall good location.
Excellent
10.0
Pros: Enjoyed the price the best, but everything else was good as well.
Excellent
9.4
Excellent
9.7
Pros: Love the pool and location!!
Good
7.3
Pros: Everything was wonderful we stayed for 5 nights booking them in 2 lots as needed to add on and extra 2 nights at the forefront. The cleaners were friendly, do anything for you and were at all times available to help out if needed. We loved the upgrade we were given as it gave us wonderful views of Diamond Head and the Honolulu Zoo grounds and some animals. It is close to the beach and provides everything you need for that including towels and a shower at the entrance to rince off the sand. It was close to the shops and restaurants etc. We had stayed there before and loved it and was very quiet so decided to go back.
Good
6.3
Pros: Location
Good
7.0
Pros: Location and friendly staff
Good
6.7
Pros: close to the beach and shops, 2 blocks away
Excellent
8.0
Pros: Location and staff were the highlights, but the overall experience was a positive one in every aspect. There were renovations being done in the next room, and on the outside of the hotel. I was told this when I checked in, and they were very considerate of guests, limited the hours the work was being done (i.e. when guests were likely to be out of the hotel) and thought they managed the renovation process well in consideration for their guests. Fantastic.
Good
7.7
Pros: Location...
Good
6.0
Pros: We enjoyed the substantial complimentary breakfast and the convenience of a fridge in our room.
Okay
5.3
Pros: free upgrade on hotel room
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Cons: $self.cons
Good
6.7
Pros: Excellent location and a spacious room, also a bit of feeling of the old (the hotel must have been built in the 1950's). View of Diamond Head quite impressive.
Good
7.0
Pros: Price and sea proximity
Details
Reviews
Overall 8.6 Excellent
Based on 530 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.4
Staff
8.8
Value for money
7.8
10.0 Excellent
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Cons: Breakfast in the restaurant was pricey. Door keycard locks didn't always open and door for one of our rooms stuck.
2.0 Mediocre
Pros: Early check in request at 12nn
Cons: Ongoing construction at 17th floor. Beds are not soft Unlike other hotels.
8.0 Excellent
Pros: Nothing fancy, but clean and close to the beach and park. Also, you can score choose by free parking in the park too.
Cons:
7.4 Good
Pros: Right on the edge of Waikiki, across from the zoo and close to the beach and ocean.
Cons: A little outdated in the rooms. Room was very tiny.
5.7 Okay
Pros:
Cons: Air conditioner did not cool the room ..I realized this when I got there. The maintainence man said it needed to run for an hour to cool the room.I knew that this was not the answer...it was just a crappy air conditioner.I let it run for 4 hours and room was not cooled.They offered me a new room but it was late so I had to use a fan.
10.0 Excellent
Pros: The staff was amazing and very helpful and as nice as they could be. Very very friendly.
Cons: Road/street noise was a bit loud. Can't beat the price, location or staff. I got a lot for my money.
8.0 Excellent
Pros: The room was still neat and clean for as old as it is. I am looking forward to seeing the makeover this summer.
The staff were all very friendly and helpful.
Cons:
5.7 Okay
Pros: The location
Cons: The price
7.7 Good
Pros: The location was the best part. Only a block away from the beach and a few blocks from the huge mall so overall good location.
Cons: This hotel is under major renovations. Which we knew for the most part going in. What we didn’t know was that we would be put on the floor right below from where they were actually working on and we’d be woken up everyday at 5:45am with banging and super loud noise. It makes no sense why they didn’t just place us on a higher floor that was completed already to avoid such a uncomfortable stay.
10.0 Excellent
Pros: Enjoyed the price the best, but everything else was good as well.
Cons: N/A.
9.4 Excellent
Pros:
Cons: Everything was excellent except the room was on the small side. But it was doable for a couple.
9.7 Excellent
Pros: Love the pool and location!!
Cons:
7.3 Good
Pros: Everything was wonderful we stayed for 5 nights booking them in 2 lots as needed to add on and extra 2 nights at the forefront. The cleaners were friendly, do anything for you and were at all times available to help out if needed. We loved the upgrade we were given as it gave us wonderful views of Diamond Head and the Honolulu Zoo grounds and some animals. It is close to the beach and provides everything you need for that including towels and a shower at the entrance to rince off the sand. It was close to the shops and restaurants etc. We had stayed there before and loved it and was very quiet so decided to go back.
Cons: We had booked 3 nights a few weeks prior through Bookings.com and then had to add on 2 more in the forefront of the time so we also booked that through bookings.com and we rang several times to make sure we would not be made to move between the 2 and 3 nights booked. It was insured we would be ok and not moved from there. We then came to the 3rd morning at 830am and I received a phonecall in the room saying we had to change rooms and be out by 10am. We were, as you can imagine very distressed as had made sure this would not happen, and had to be at the Marriot Hotel to go on and all day trip to Polynesian Cultual Centre. My husband went and spoke, argued with the staff on the front desk and they would not move in their decision. I then got another phone call saying we had to get out. We then refused to and they then relented and phoned back later to say it had been sorted out!!!!! Very poor service indeed
6.3 Good
Pros: Location
Cons: Internet was only available in lobby and up to the 3rd floor. I was staying on the 14th. A little inconvenient. And it was very intermittent.It was also a little noisy.
7.0 Good
Pros: Location and friendly staff
Cons: Renovations being done while we were there
6.7 Good
Pros: close to the beach and shops, 2 blocks away
Cons: we asked for double beds and were allocated a king size bed! there was a lot of remodeling going on.
8.0 Excellent
Pros: Location and staff were the highlights, but the overall experience was a positive one in every aspect. There were renovations being done in the next room, and on the outside of the hotel. I was told this when I checked in, and they were very considerate of guests, limited the hours the work was being done (i.e. when guests were likely to be out of the hotel) and thought they managed the renovation process well in consideration for their guests. Fantastic.
Cons:
7.7 Good
Pros: Location...
Cons:
6.0 Good
Pros: We enjoyed the substantial complimentary breakfast and the convenience of a fridge in our room.
Cons: The bathroom basin was very stained as was the carpet.
5.3 Okay
Pros: free upgrade on hotel room
6.7 Good
Pros: Excellent location and a spacious room, also a bit of feeling of the old (the hotel must have been built in the 1950's). View of Diamond Head quite impressive.
Cons: Not very cosy, the reception is oddly small, the elevators slow. Some of the carpeting already well run down.
7.0 Good
Pros: Price and sea proximity
Cons: noise isolation
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Wi-Fi
Air-conditioned
Storage available
A stay at Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, a 4-minute drive from Royal Hawaiian Center and 10 minutes from Ala Moana Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 916 reviews
All reviews
- All reviews
Excellent
10.0
Excellent
8.0
Pros: The staff was the best part of the stay - so accommodating with all requests and generally pleasant. Was also kept very clean in both the room and common areas. Loved the convenience of the in room fridge as well as the fantastic balconies.
Excellent
10.0
Pros: i loved the overall hotel, stay was amazing , super clean , staff were really nice.
Excellent
8.2
Pros: This was in a great location. Everything was new and clean. I enjoyed my stay. Would use this place again.
Mediocre
2.0
Pros: Easy to book
Excellent
8.8
Pros: Great location. Room was clean and comfortable. We slept well and enjoyed our stay.
Okay
5.4
Pros: Clean toilet, shower sink.
Excellent
10.0
Pros: Large clean room that didn’t look outdated.
Excellent
10.0
Pros: Longtime HHonors member, first time Hilton Garden Inn visitor.
Quality accommodations and amenities as expected, with convenient Holoholo shop and grocery.
Recommend to all travel types.
Excellent
8.2
Pros: Good location with easy access to waikiki beach. Has a Food Pantry supermarket next door. Has ethnic restaurants close buy like a very popular Udon place.
Having a small balcony was nice.
Gold/Platinum breakfast benefit included either a basic buffet with omelets and the like, or you could use it for a specific number of drinks with fruit or a breakfast sandwich at the market in the lobby. The buffets had good OJ and Pineapple Juice.
Hotel has free coffee/tea and flavored water in the lobby at breakfast or during checkin time.
Details
Reviews
Overall 8.4 Excellent
Based on 916 reviews
Cleanliness
8.7
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.5
Value for money
7.7
10.0 Excellent
Pros:
Cons: The activities desk. Spoke with one gentleman who was unable to arrange car reservations or recommend alternate modes of transportation and tried to get me to sit through a 90-min timeshare spiel, then waited a 1/2hr to speak to the Expedia lady, only to find out there weren't compact cars available to rent. Walked over to front desk & discussed options to get to Kailua beach. Front desk guys were super nice & gave great recommendations that made my trip great.
8.0 Excellent
Pros: The staff was the best part of the stay - so accommodating with all requests and generally pleasant. Was also kept very clean in both the room and common areas. Loved the convenience of the in room fridge as well as the fantastic balconies.
Cons: If city noise bothers you, perhaps choose another site. I was on the 18th floor and could hear the street traffic very clearly. However it’s a city, so that should be expected. I live in a noisy area anyways so this was ok for me. The pillows though were soooo terrible. Flat awful things. Really, they were the only bad part of the trip.
10.0 Excellent
Pros: i loved the overall hotel, stay was amazing , super clean , staff were really nice.
Cons: parking!!! 35$ for valet parking each day you stay?? crazy!!!! def try and do street parking !!!
8.2 Excellent
Pros: This was in a great location. Everything was new and clean. I enjoyed my stay. Would use this place again.
Cons:
2.0 Mediocre
Pros: Easy to book
Cons: Room looks cheap than value
8.8 Excellent
Pros: Great location. Room was clean and comfortable. We slept well and enjoyed our stay.
Cons: There are potential noise issues here depending on neighbors and room location. We were lucky on both fronts, although the view from our window certainly left a lot to be desired.
5.4 Okay
Pros: Clean toilet, shower sink.
Cons: Room very run down from carpet to furniture, bed was uncomfortable, furniture was very ugly almost like motel 6, carpet felt dirty and old.
10.0 Excellent
Pros: Large clean room that didn’t look outdated.
Cons: Nothing.
10.0 Excellent
Pros: Longtime HHonors member, first time Hilton Garden Inn visitor.
Quality accommodations and amenities as expected, with convenient Holoholo shop and grocery.
Recommend to all travel types.
Cons: No disappointments.
8.2 Excellent
Pros: Good location with easy access to waikiki beach. Has a Food Pantry supermarket next door. Has ethnic restaurants close buy like a very popular Udon place.
Having a small balcony was nice.
Gold/Platinum breakfast benefit included either a basic buffet with omelets and the like, or you could use it for a specific number of drinks with fruit or a breakfast sandwich at the market in the lobby. The buffets had good OJ and Pineapple Juice.
Hotel has free coffee/tea and flavored water in the lobby at breakfast or during checkin time.
Cons: Checkin agent didn't recognize status and would have not given us our breakfast vouchers if i had not asked, that also promoted the offer of two free waters based on our status (gold).
Breakfast was the same both days. Also a bit surprised that the only asian influence to breakfast was plain white rice. I would have thought that there would be some other asian influence to the buffet.
A stay at Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, a 4-minute drive from Royal Hawaiian Center and 10 minutes from Ala Moana Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Pool
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; Special Discount on Island Activities; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.shorter lines, and all with no resort fee.
Overall 8.4 Excellent
Based on 693 reviews
All reviews
- All reviews
Excellent
8.2
Pros: Friendly staff.
Excellent
8.0
Pros: Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses.
Excellent
9.1
Pros: Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff.
Excellent
8.5
Pros: Comfortable bed. Great views. Amazing staff.
Excellent
8.0
Pros: Hotel is two short blocks away from Waikiki Beach. Very convenient location.
Good
6.0
Pros: Nothing
Excellent
8.0
Pros: The hotel was beautiful and ready for the holidays. Only a few blocks from the beach. Loved the towel access and hospitality for a late flight.
Excellent
10.0
Pros: Only a block from Waikiki Beach. Nice clean hotel with friendly staff.
Excellent
10.0
Excellent
10.0
Pros: Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Mediocre
3.4
Pros: Nothing
Excellent
8.0
Pros: Location. Great business center.
Good
7.7
Pros: It is a great hotel in a very good location. Good service and nice rooms.
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Cons: $self.cons
Excellent
8.0
Pros: Great location, just a 5 minute walk to Waikiki Beach. Coin operated laundromat and ABC Store (for drinks, snacks etc) is just on the opposite corner. Hotel is very nicely decorated, bed was comfortable, bathroom was great (plenty of bench space). Nice lobby. Staff were nice.
Good
6.0
Pros: The reception staff were very helpful and they provided us with a hospitality room for an hour becasue our flight was a late flight.
Good
7.0
Pros: Able to get coffee/food 24/7
Okay
4.3
Pros: Staff were friendly, polite and efficient. Anything that we needed they were able to organise or help us to organise.
Good
7.7
Pros: The Prince Kuhio was only a block away from the beach, and the shuttle to Ala Moana (a great shopping centre) stopped right outside the door. The staff here are very friendly, in particular the crew from Mac 24/7 who provided great service for breakfast every morning. The rooms were stylish and very clean and had everything we needed, and the hotel seems very family-friendly. For the very reasonable proce I would definitely recommend this hotel.
Excellent
8.0
Pros: everything about this hotel was great, it was beautiful from the moment we walked in the spacious lobby, the staff were all very friendly and helpful and to have a room to get ready for our flight after an earlier checkout was just sooo nice!!!
Details
Reviews
Overall 8.4 Excellent
Based on 693 reviews
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.8
Value for money
7.6
8.2 Excellent
Pros: Friendly staff.
Cons:
8.0 Excellent
Pros: Loved the staff, very friendly. Location was conducive to getting around Waikiki, and picking up buses around town. Zip car located across the street. Great views on either side of the hotel. Free continental breakfast and internet were very nice plusses.
Cons: Gym is pretty lackluster. Not the worst I've seen, but, could have been better. Though, they did say new equipment was incoming, so, may be better now. Wifi was a little spotty in the guest rooms.
9.1 Excellent
Pros: Room was clean and fresh. Liked the available beach towels and the children enjoyed the pool in the evening. one block to the beach. Friendly and helpful staff.
Cons: Resturant was ok, typical of hotel restaurants, would recommend going out for better food. Good for family in need of quick food. Breakfast pancakes are huge for one child (adult menu). Found free wifi slow, not much faster when we paid for 24 hours.....
8.5 Excellent
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
8.0 Excellent
Pros: Hotel is two short blocks away from Waikiki Beach. Very convenient location.
Cons: Only specific complaint was the lack of sound proofing. We were on a low floor and heard all the street noise as well as noise from surrounding rooms.
6.0 Good
Pros: Nothing
Cons: Mac 247
8.0 Excellent
Pros: The hotel was beautiful and ready for the holidays. Only a few blocks from the beach. Loved the towel access and hospitality for a late flight.
Cons: Didn’t care for the hotel restaurant.
10.0 Excellent
Pros: Only a block from Waikiki Beach. Nice clean hotel with friendly staff.
Cons: The swimming pool did not look very clean.
10.0 Excellent
Pros:
Cons: room service was pricy and was not great only complaint 200 bucks was only worth 30
10.0 Excellent
Pros: Only stayed one night and spent most of our time out, as you might imagine......but the time we did spend in the hotel was great.....the staff and facilities were excellent!!! Would definitely refer you to a friend.......
Cons:
3.4 Mediocre
Pros: Nothing
Cons: Room service was inedible, room was tiny, rude staff, further from the beach and activities than expected, overpriced, THE Smallest pool. Additionally when I asked where the pool was the concierge replied "the pool is for guests only" assuming I just wandered off the street or something. Overall just rough stay. Definitely would not recommend.
8.0 Excellent
Pros: Location. Great business center.
Cons: No free WiFi
7.7 Good
Pros: It is a great hotel in a very good location. Good service and nice rooms.
8.0 Excellent
Pros: Great location, just a 5 minute walk to Waikiki Beach. Coin operated laundromat and ABC Store (for drinks, snacks etc) is just on the opposite corner. Hotel is very nicely decorated, bed was comfortable, bathroom was great (plenty of bench space). Nice lobby. Staff were nice.
Cons: Around $10/day for internet. Daily room cleaning didn't finish until late in the day.
6.0 Good
Pros: The reception staff were very helpful and they provided us with a hospitality room for an hour becasue our flight was a late flight.
Cons: the Bell boys were not very responsible. We book for a shuttle bus to the airport on 27July and they forgot to do it. As a result we waited for 20 minutes, only to be told that the reservation wasn't made. Worse still, we ask them to book a taxi and we had to wait for another 15 minutes. We ended up hailing a taxi on the street. Our taxi driver told us the delay was due to the fact that the Bell boys only called their taxi driver friends to fetch hotle guests. which explain the delay.
7.0 Good
Pros: Able to get coffee/food 24/7
Cons: Would like to see lounge bar open till 12.00 midnight, [at present closes at 10/00pm]
4.3 Okay
Pros: Staff were friendly, polite and efficient. Anything that we needed they were able to organise or help us to organise.
Cons: Room was small, and squashed. Pool was not open during our time there. Breakfast that was provided was misleading - the impression given was that a full breakfast was provided, when in fact it was just access to a room that had continental breakfast. The room cards kept on losing there magnetism causing them not to work at times (very frustrating.)
7.7 Good
Pros: The Prince Kuhio was only a block away from the beach, and the shuttle to Ala Moana (a great shopping centre) stopped right outside the door. The staff here are very friendly, in particular the crew from Mac 24/7 who provided great service for breakfast every morning. The rooms were stylish and very clean and had everything we needed, and the hotel seems very family-friendly. For the very reasonable proce I would definitely recommend this hotel.
Cons: Nothing.
8.0 Excellent
Pros: everything about this hotel was great, it was beautiful from the moment we walked in the spacious lobby, the staff were all very friendly and helpful and to have a room to get ready for our flight after an earlier checkout was just sooo nice!!!
Cons: there was not one thing we did not like about this hotel
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; Special Discount on Island Activities; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.shorter lines, and all with no resort fee.
Golf
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
The upscale Embassy Suites Hotel - Waikiki Beach Walk is the ONLY ALL-NEW, ALL-SUITE, nationally-branded resort in Hawaii. The resort is located in the heart of the new Waikiki Beach Walk development, where guests enjoy a wide array of restaurants, shops, boutiques and entertainment just steps away from Hawaii's world-famous Waikiki Beach. Our guests are greeted with a relaxing sit-down check-in at the front desk, where they savor a complimentary welcome beverage. Each day, hotel guests discover a note card in their suite that shares a story about the Hawaiian people and their culture. In a daily "Farewell Ceremony" filled with the spirit of aloha, the staff wishes departing guests smooth sailing and invites them to return. Guests of the hotel are sure to enjoy the open-air, 4th-floor "Grand Lanai," which features a sundeck, swimming pool, whirlpool spa, pool bar and covered-pavilion seating. The "Grand Lanai" hosts the full, Cooked-To-Order Breakfast and nightly Manager's Reception with live entertainment and offers 1,965 square feet of meeting and banquet rooms. The resort offers one-and two-bedroom suites, each with a separate living room. In-suite amenities include a wet bar, mini-refrigerator, microwave, coffeemaker, an alarm clock/radio with CD/MP3 player, and flat-panel TVs in all living rooms and bedrooms. Most suites have private lanais (balconies). Complimentary Added-value amenities include full, Cooked-To-Order breakfast daily, evening Manager's Reception with live entertainment, 24-hour Fitness Center, 24-hour Business Center, high-speed internet access, local phone calls, U.S. and Canadian long distance phone calls (up to 30 minutes each call), in-room safe, and newspaper delivered to each suite.
Overall 8.4 Excellent
Based on 587 reviews
All reviews
- All reviews
Excellent
8.2
Pros: Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
Excellent
8.0
Pros: Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding.
Excellent
10.0
Pros: Close to the attractions in Waikiki.
Excellent
9.1
Pros: So very happy with my stay here. A wonderful bright, cheery welcome awaited me from Jinny upon checkin. I had booked the least inexpensive room I could find, so enquired about getting an ocean view, and was thrilled when Jinny found a room on the top floor with views of ocean,pool,and city.
ise" in the background was easily acclimated to.
Superbly helpful valets, bellpeople, customer service. Few tiny bumps, but wouldn't hesitate to stay here again.
Breakfast buffet typical, but was happy to see it well staffed to keep tables and areas clean.
PS really liked their biz center, gym and laundry (always like hotels that don't charge for printing a few pages or faxing).
Good
7.7
Pros: Its location was excellent - easy walking distance to key city attractions
Details
Reviews
Overall 8.4 Excellent
Based on 587 reviews
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.6
Value for money
7.8
8.2 Excellent
Pros: Staff is super friendly. Suites are roomy and having separate living room is convenient when partner wants to rest. Market street shopping and numerous restaurants are right out the door of hotel. Beach and other resorts are across the street. We have stayed here six times and will return again.
Cons:
8.0 Excellent
Pros: Courtesy room to be used after you check out (30 minutes on a first come first serve basis). Large and comfortable room. Service from Staff was outstanding.
Cons: Daily parking fee, breakfast was just OK. Slow and small elevators.
10.0 Excellent
Pros: Close to the attractions in Waikiki.
Cons:
9.1 Excellent
Pros: So very happy with my stay here. A wonderful bright, cheery welcome awaited me from Jinny upon checkin. I had booked the least inexpensive room I could find, so enquired about getting an ocean view, and was thrilled when Jinny found a room on the top floor with views of ocean,pool,and city.
ise" in the background was easily acclimated to.
Superbly helpful valets, bellpeople, customer service. Few tiny bumps, but wouldn't hesitate to stay here again.
Breakfast buffet typical, but was happy to see it well staffed to keep tables and areas clean.
PS really liked their biz center, gym and laundry (always like hotels that don't charge for printing a few pages or faxing).
Cons: Room and furnishing were nice and bellman even made sure to turn on refrigerator upon arrival.
Only downsides I found were air conditioning was problematic, had thermostat set at 70, and room was closer to 80. Mattress has seen its better days, but linens were fresh and new.
It might be the location of the room, but sounded like muffled fireworks going off every night, which after tthee first few nights determined it was an internal to hotel noise issue rat her than eternal.
Like everything it was a trade off, I'm sure they woujld have moved me had I asked, but really liked the view so the "white no
7.7 Good
Pros: Its location was excellent - easy walking distance to key city attractions
Cons:
The upscale Embassy Suites Hotel - Waikiki Beach Walk is the ONLY ALL-NEW, ALL-SUITE, nationally-branded resort in Hawaii. The resort is located in the heart of the new Waikiki Beach Walk development, where guests enjoy a wide array of restaurants, shops, boutiques and entertainment just steps away from Hawaii's world-famous Waikiki Beach. Our guests are greeted with a relaxing sit-down check-in at the front desk, where they savor a complimentary welcome beverage. Each day, hotel guests discover a note card in their suite that shares a story about the Hawaiian people and their culture. In a daily "Farewell Ceremony" filled with the spirit of aloha, the staff wishes departing guests smooth sailing and invites them to return. Guests of the hotel are sure to enjoy the open-air, 4th-floor "Grand Lanai," which features a sundeck, swimming pool, whirlpool spa, pool bar and covered-pavilion seating. The "Grand Lanai" hosts the full, Cooked-To-Order Breakfast and nightly Manager's Reception with live entertainment and offers 1,965 square feet of meeting and banquet rooms. The resort offers one-and two-bedroom suites, each with a separate living room. In-suite amenities include a wet bar, mini-refrigerator, microwave, coffeemaker, an alarm clock/radio with CD/MP3 player, and flat-panel TVs in all living rooms and bedrooms. Most suites have private lanais (balconies). Complimentary Added-value amenities include full, Cooked-To-Order breakfast daily, evening Manager's Reception with live entertainment, 24-hour Fitness Center, 24-hour Business Center, high-speed internet access, local phone calls, U.S. and Canadian long distance phone calls (up to 30 minutes each call), in-room safe, and newspaper delivered to each suite.
Golf
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
Overall 8.2 Excellent
Based on 484 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Every member of staff was outstanding! Great location.
Excellent
8.5
Pros: It’s beautiful with great location and super friendly staff
Excellent
10.0
Pros: Location was amazing. Staff were very friendly!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
Okay
5.7
Pros: The food was excellent
The bed was very comfortable
The room was very clean
The front desk staff were on top of it
Okay
5.7
Pros: The location and retention of the old architectural features in the lobby.
Good
7.1
Pros: Great location with great views.
iPad in the the room was a cool touch
Excellent
8.0
Good
7.4
Pros: Location was great and staff was friendly.
Excellent
8.8
Pros: Facility went out of its way to accommodate us.
Excellent
10.0
Pros: I loved it all. Room was comfortable. Great location. Beautiful hotel.
Okay
5.7
Pros: I had a good time.Satisfied !
Good
6.0
Pros: The Banyen tree at the rear of the hotel was a great hangout.
Good
7.0
Pros: convenience to shops, restaurants,
Okay
4.7
Pros: It is a classical hotel with long tradition. Even with 4 stars only it trys to keep a high level. Its absolutely perfectly situated on Waikiki Beach. Great view from most rooms.
Excellent
8.0
Pros: Truely beautiful Hotel, an experience we will never forget.
Okay
4.8
Pros: The air condition was noisy all the time and couldn't sleep well. The light of the bedside table was out of order, however the beds were very comfortable.
Excellent
8.0
Pros: People
Details
Reviews
Overall 8.2 Excellent
Based on 484 reviews
Cleanliness
8.4
Comfort
8.4
Location
9.4
Services
8.1
Staff
8.2
Value for money
6.9
10.0 Excellent
Pros: Every member of staff was outstanding! Great location.
Cons:
8.5 Excellent
Pros: It’s beautiful with great location and super friendly staff
Cons:
10.0 Excellent
Pros: Location was amazing. Staff were very friendly!
Cons: Pool is not the nicest.
10.0 Excellent
Pros: Everything
Cons: It was very crowded with a lot of people.
10.0 Excellent
Pros: Everything was first class, from check in to check out. Very nice to have the complimentary Beach Club. It's a no hassle, take care of guest resort. Once inside and on beach, you do not know the hustle and bustle of Waikiki exists
Cons:
5.7 Okay
Pros: The food was excellent
The bed was very comfortable
The room was very clean
The front desk staff were on top of it
Cons: The room was over-priced for its size and location/view
The hostess at the restaurant told us we had to wait 30 min for lunch sitting but didn't tell us we should have made a reservation so when we lined up at noon she told us we'd have to wait another 30 min
Too much furniture in my hallway. Not elegant
5.7 Okay
Pros: The location and retention of the old architectural features in the lobby.
Cons: The rooms were average at best for a Westin. Everything was a bit dated.
7.1 Good
Pros: Great location with great views.
iPad in the the room was a cool touch
Cons: Considering the cost of getting a room at Moana Surf, I expected the room facilities could be upgraded (ie...shower and other parts of bathroom
8.0 Excellent
Pros:
Cons: The pool is very small, opens late and closes early. The beach umbrellas $50 a day and also close too early. One or the other should be open at least till sunset.
7.4 Good
Pros: Location was great and staff was friendly.
Cons: The rooms are a bit run down because of how old the hotel is. The lobby confuses you because the upkeep in the main areas are beautifully kept. Housekeeping does not do a thorough job. Stains and disgusting mildew in the toilets. Would not stay here again.
8.8 Excellent
Pros: Facility went out of its way to accommodate us.
Cons: House cleaning. Had to call 3 times to get sheets changed
10.0 Excellent
Pros: I loved it all. Room was comfortable. Great location. Beautiful hotel.
Cons:
5.7 Okay
Pros: I had a good time.Satisfied !
Cons: nothing
6.0 Good
Pros: The Banyen tree at the rear of the hotel was a great hangout.
Cons: The older part of the hotel (8 storey section), the A/C was very noisey and the corridor had a musty smell, the rooms need a makover, the bathroom is very outdated. apart from that the ocean view room we had was good.
7.0 Good
Pros: convenience to shops, restaurants,
Cons: .
4.7 Okay
Pros: It is a classical hotel with long tradition. Even with 4 stars only it trys to keep a high level. Its absolutely perfectly situated on Waikiki Beach. Great view from most rooms.
Cons: The rooms are for todays standard too small. The hotel, the restaurant and the services are too highly priced.
8.0 Excellent
Pros: Truely beautiful Hotel, an experience we will never forget.
Cons:
4.8 Okay
Pros: The air condition was noisy all the time and couldn't sleep well. The light of the bedside table was out of order, however the beds were very comfortable.
Cons: We stayed at the ocean front view room, but the view was not as good as we expected considering the rate of the room.
8.0 Excellent
Pros: People
Cons: not much
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
Overall 8.1 Excellent
Based on 1,063 reviews
All reviews
- All reviews
Okay
4.8
Pros: Convenient locale . Beds comfortable .Staff friendly.
Okay
4.8
Pros: In the centre for everything .
Good clean rooms
Excellent
8.0
Pros: I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time.
Excellent
8.0
Pros: We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment.
Excellent
10.0
Pros: Large rooms. Comfortable beds. Superior shower. Great service. Breathtaking views. Outstanding amenities.
Excellent
10.0
Pros: I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Okay
4.8
Pros: Nice and clean modern bathroom
Excellent
10.0
Pros: Great value. Booked after Airbnb didn’t work out and it really was a vacation saver. Nice rooms, great beach across the street, helpful staff, plenty of shopping and excellent restaurants nearby. Amazing gym too.
Good
6.2
Pros: The bathroom had a bidet!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The staff was super friendly and very helpful! We forgot to bring a stroller and they were able to loan us a stroller during our stay. There was something wrong with our room, but they managed to fix it right away. Had such an amazing stay would definitely recommend!
Okay
5.7
Pros: The room
Details
Reviews
Overall 8.1 Excellent
Based on 1,063 reviews
Cleanliness
8.4
Comfort
8.3
Location
9.1
Services
7.8
Staff
7.9
Value for money
7.0
4.8 Okay
Pros: Convenient locale . Beds comfortable .Staff friendly.
Cons: Room was dirty , building infrastructure in dire need of serious renovations . Poor TV connectivity. Poor food choices for such a large resort. No longer worthy of the Hyatt brand & reputation
4.8 Okay
Pros: In the centre for everything .
Good clean rooms
Cons: To expensive the hotel charge extremely high prices for everything.
8.0 Excellent
Pros: I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time.
Cons: I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
8.0 Excellent
Pros: We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment.
Cons: The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
10.0 Excellent
Pros: Large rooms. Comfortable beds. Superior shower. Great service. Breathtaking views. Outstanding amenities.
Cons: What didn’t we like? Having to leave and return home.
10.0 Excellent
Pros: I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Cons:
4.8 Okay
Pros: Nice and clean modern bathroom
Cons: Beds were just awful and uncomfortable... Spa was not a high value experience
10.0 Excellent
Pros: Great value. Booked after Airbnb didn’t work out and it really was a vacation saver. Nice rooms, great beach across the street, helpful staff, plenty of shopping and excellent restaurants nearby. Amazing gym too.
Cons:
6.2 Good
Pros: The bathroom had a bidet!
Cons: Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
10.0 Excellent
Pros: Everything
Cons: That we had to leave so soon haha
10.0 Excellent
Pros: The staff was super friendly and very helpful! We forgot to bring a stroller and they were able to loan us a stroller during our stay. There was something wrong with our room, but they managed to fix it right away. Had such an amazing stay would definitely recommend!
Cons: Something that was a bit confusing was how to order room service. We managed to bring food from Swim that was To-Go so that was the route we took instead of room service.
5.7 Okay
Pros: The room
Cons: All the fees
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
Golf
Pool
Bicycle hire
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Treat yourself to a luxury escape to Honolulu at Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater in Waikiki Beach, our Honolulu hotel boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our luxury resort's renovated Nanea Lobby. Explore top Honolulu attractions like Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and indulgent bedding. Our resort offers a selection of award-winning restaurants, serving everything from local dishes to dry-aged steaks. Event planners in Honolulu will delight in our 30,000 square feet of recently reimagined indoor and outdoor venues. Discover the difference at Waikiki Beach Marriott Resort & Spa.
Overall 8.1 Excellent
Based on 694 reviews
All reviews
- All reviews
Okay
4.5
Pros: Closeness to the beach
Okay
4.0
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Okay
5.7
Pros: - proximity to beach
- known hotel chain
Excellent
10.0
Pros:
All of it
Good
6.8
Excellent
8.5
Pros: Clean rooms and great location, nice staff and daily offerings of activities.
Good
6.2
Pros: Nice location and only steps to beach!! Lots of activities and shops.
Okay
5.1
Pros: the location is great
Good
7.7
Excellent
10.0
Pros: Excellent location, facilities and value. Great service.
Excellent
8.2
Pros: Wonderful associates
Excellent
8.2
Pros: I liked that it was in the center of all the action and right by the beach
Good
6.7
Pros: a stone throw from the beach and everything was accessible within walking distance, Hotel was really good and everything was great
Good
7.7
Pros: Our Ocean view room was excellent,with a full view of the ocean.The beach was a very short walk
Excellent
8.0
Pros: Everyone in the hotel was kind and friendly and facility is clean and neat.
Details
Reviews
Overall 8.1 Excellent
Based on 694 reviews
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.0
Staff
8.2
Value for money
7.0
4.5 Okay
Pros: Closeness to the beach
Cons: When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!.
This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met...
Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.
4.0 Okay
Pros: Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Cons: Everything. This is not a hotel that should be associated with Marriott. I never used Marriott after this experience.
5.7 Okay
Pros: - proximity to beach
- known hotel chain
Cons: - based on the positive reviews and high price, I thought this would be better;
- first time to Honolulu - I thought the location would be better;
- move on - there's lots of better choices
10.0 Excellent
Pros:
All of it
Cons:
6.8 Good
Pros:
Cons: When booking I stated there will be 4 of us sharing the room but upon arrival they charged us more and insisted it was the fault of who ever we booked it through.
8.5 Excellent
Pros: Clean rooms and great location, nice staff and daily offerings of activities.
Cons: in need of a slight remodel for the rooms.
6.2 Good
Pros: Nice location and only steps to beach!! Lots of activities and shops.
Cons: Bathroom was not properly cleaned on arrival. :(
5.1 Okay
Pros: the location is great
Cons: everything else
7.7 Good
Pros:
Cons: Expected better view from upgraded room
10.0 Excellent
Pros: Excellent location, facilities and value. Great service.
Cons: Nothing.
8.2 Excellent
Pros: Wonderful associates
Cons: pool assignments during renovations and policing of property
8.2 Excellent
Pros: I liked that it was in the center of all the action and right by the beach
Cons:
6.7 Good
Pros: a stone throw from the beach and everything was accessible within walking distance, Hotel was really good and everything was great
Cons: No free wifi in bedrooms considering what you pay for the hotel per night plus no free wifi in the hotel lobbys either. Even smaller chains offer free wifi in rooms.
7.7 Good
Pros: Our Ocean view room was excellent,with a full view of the ocean.The beach was a very short walk
Cons: nothing
8.0 Excellent
Pros: Everyone in the hotel was kind and friendly and facility is clean and neat.
Cons: Several equipment is laundry were out of order. I wish I can have free shuttle service between the Airport.
Treat yourself to a luxury escape to Honolulu at Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater in Waikiki Beach, our Honolulu hotel boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our luxury resort's renovated Nanea Lobby. Explore top Honolulu attractions like Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and indulgent bedding. Our resort offers a selection of award-winning restaurants, serving everything from local dishes to dry-aged steaks. Event planners in Honolulu will delight in our 30,000 square feet of recently reimagined indoor and outdoor venues. Discover the difference at Waikiki Beach Marriott Resort & Spa.
Pool
Bicycle hire
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Laundry service
Business centre
No smoking
Express check out
Air-conditioned
Internet
Storage available
Opened in 1927 and known as the "Pink Palace of the Pacific," The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an oasis of timeless luxury on the island of Oahu. Modern yet indigenous, the resort offers unprecedented amenities, refined accommodations and exclusive services – all designed to provide our guests with a 5-star experience while visiting Honolulu. From exquisite accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's inimitable spirit and rich culture. Embark on an enticing epicurean journey in our award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area both feature pink-hued umbrellas, matching the resort's signature color.
Overall 8.1 Excellent
Based on 284 reviews
All reviews
- All reviews
Okay
4.2
Pros: The beach the ambiance
Excellent
9.7
Pros: The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down.
Rooms were very comfortable
Excellent
9.4
Pros: Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us.
Excellent
10.0
Pros: Elegant surroundings, friendly staff, excellent location. We are glad we booked with the breakfast plan because the buffet with “Royal” options was awesome.
Excellent
8.2
Pros: Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids.
Excellent
10.0
Pros: My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us.
Excellent
9.4
Pros: Location and service
Excellent
10.0
Pros: Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations.
The adjacent mall and food court provided entertainment, shopping and reasonable meal choices.
Excellent
9.1
Pros: Really good rooms and service.
Excellent
9.4
Pros: Historic, iconic hotel, still the best
Excellent
8.8
Pros: The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location.
Good
6.0
Pros: on the beach
Excellent
8.0
Pros: The Royal Hawaiian was a stunning stay to end a perfect holiday in the Hawaiian Islands.
Excellent
8.0
Excellent
8.0
Pros: It was absolutely beautiful, the bed was the most comfortable I have ever slept in!
Good
7.7
Pros: Good service, the only hotel with beach service and for free.Excelente location . Perfect bed .
Good
7.7
Pros: Lovely rooms
Good
7.7
Pros: We stayed in a partly ocean-view room and loved the location of this hotel. The Waikiki Beach is right in front and they provide beach chairs and towels at no additional cost. The room is cleaned up two times a day, and that's perfect with the guests who frequently jump in and out of the ocean all day long shedding sand. The food at the beachside restaurant is also great. Also there are many great restaurants within walking distance. My husband and I had a great time.
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Cons: $self.cons
Okay
5.4
Pros: The position of the hotel,the view from the room and the cleaning staff had a wonderful attitude to the guests and there duties. The reception staff were also excelent.
Good
7.6
Pros: Location, prestige, appearance, history.
Good
7.6
Pros: The location is amazing, the are staff fantastic. It's a piece of history you shouldn't miss if you want to visit Wakiki. It was the perfect honeymoon!
Good
7.6
Pros: Excellent service. Wonderful atmosphere.
Details
Reviews
Overall 8.1 Excellent
Based on 284 reviews
Cleanliness
8.4
Comfort
8.3
Location
9.1
Services
7.9
Staff
8.1
Value for money
6.6
4.2 Okay
Pros: The beach the ambiance
Cons: Everything else
9.7 Excellent
Pros: The staff was wonderful and the Mai Tai bar was a great place to sit and watch the sun go down.
Rooms were very comfortable
Cons: This place is expensive, it really helps to be in the mindset that you aren't bargain hunting when you stay here.
If you are here in peak season and want to take advantage of beach chair or umbrella rentals you may want to book them before you are onsite.
9.4 Excellent
Pros: Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us.
Cons: Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
10.0 Excellent
Pros: Elegant surroundings, friendly staff, excellent location. We are glad we booked with the breakfast plan because the buffet with “Royal” options was awesome.
Cons: I’m a Starwood member and was told at checkin that I’d receive a 10% discount on restaurants, spa etc at the Royal as well as the affiliate hotels. The gentleman said it would be deducted from the final bill; however, at checkout no discounts were applied. I questioned this and was told I needed to present my card at the time of each service and the deduction was not automatic. The bad info I received at checkin cost me at least $60.
8.2 Excellent
Pros: Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids.
Cons: AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
10.0 Excellent
Pros: My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us.
Cons: This space intentionally left blank. :-)
9.4 Excellent
Pros: Location and service
Cons: So many kids and not enough chairs and umbrellas by pool
10.0 Excellent
Pros: Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations.
The adjacent mall and food court provided entertainment, shopping and reasonable meal choices.
Cons: Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
9.1 Excellent
Pros: Really good rooms and service.
Cons: The gym was not good!
9.4 Excellent
Pros: Historic, iconic hotel, still the best
Cons: Nothing
8.8 Excellent
Pros: The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location.
Cons: Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
6.0 Good
Pros: on the beach
Cons: They charge for a beach chair 45.00 daily.
very crowded at pool and pool is very small.
8.0 Excellent
Pros: The Royal Hawaiian was a stunning stay to end a perfect holiday in the Hawaiian Islands.
Cons:
8.0 Excellent
Pros:
Cons: Bar closes early at 11:15, not at 12 as they will tell you.
8.0 Excellent
Pros: It was absolutely beautiful, the bed was the most comfortable I have ever slept in!
Cons: nothing! it was wonderful
7.7 Good
Pros: Good service, the only hotel with beach service and for free.Excelente location . Perfect bed .
Cons: Bathroom need reconstruction .
7.7 Good
Pros: Lovely rooms
Cons:
7.7 Good
Pros: We stayed in a partly ocean-view room and loved the location of this hotel. The Waikiki Beach is right in front and they provide beach chairs and towels at no additional cost. The room is cleaned up two times a day, and that's perfect with the guests who frequently jump in and out of the ocean all day long shedding sand. The food at the beachside restaurant is also great. Also there are many great restaurants within walking distance. My husband and I had a great time.
5.4 Okay
Pros: The position of the hotel,the view from the room and the cleaning staff had a wonderful attitude to the guests and there duties. The reception staff were also excelent.
Cons: The refurbishment has torn out the soul of the Hotel. The new menue leaves a lot to be desired. The staff at the concierge desk were not of the standard we had become to expect from our previous stays at this hotel.
7.6 Good
Pros: Location, prestige, appearance, history.
Cons: Confusion about non-smoking room during check-in. Although non-smoking preference indicated during booking, we were directed to a smoking room at first, then a non-smoking for one night on a lower floor and moved the next day to another floor (inconvenient unpacking and packing).
7.6 Good
Pros: The location is amazing, the are staff fantastic. It's a piece of history you shouldn't miss if you want to visit Wakiki. It was the perfect honeymoon!
Cons: Not applicable.
7.6 Good
Pros: Excellent service. Wonderful atmosphere.
Cons: Nothing!
Opened in 1927 and known as the "Pink Palace of the Pacific," The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an oasis of timeless luxury on the island of Oahu. Modern yet indigenous, the resort offers unprecedented amenities, refined accommodations and exclusive services – all designed to provide our guests with a 5-star experience while visiting Honolulu. From exquisite accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's inimitable spirit and rich culture. Embark on an enticing epicurean journey in our award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area both feature pink-hued umbrellas, matching the resort's signature color.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8.0 Excellent
Based on 1,490 reviews
All reviews
- All reviews
Good
6.0
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Mediocre
2.0
Okay
4.5
Pros: Room was clean
Excellent
9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Mediocre
2.8
Pros: Starbucks in the building
Okay
4.8
Pros: The location was super close to everywhere I needed to go
Excellent
10.0
Pros: Great staff. Great location.
Excellent
8.2
Pros: Adjacent to the Ala Moana Mall and dining places.
Short walking distance to the Hawaii Convention Center.
Starbucks and reasonably price convenient store in the facility.
Micro wave and refrigerator availability in the unit.
Excellent
10.0
Pros: Very close to Ala Moana shopping center and very clean rooms
Excellent
8.5
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Good
6.2
Pros: The room was nice, needs better lighting.
Excellent
8.0
Pros: Clean modern hotel
Details
Reviews
Overall 8.0 Excellent
Based on 1,490 reviews
Cleanliness
8.1
Comfort
8.0
Location
8.7
Services
7.7
Staff
8.3
Value for money
7.4
6.0 Good
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds!
Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
2.0 Mediocre
Pros:
Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
4.5 Okay
Pros: Room was clean
Cons: The room was overpriced
No room service
Breakfast was shocking and expensive
9.1 Excellent
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
2.8 Mediocre
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
4.8 Okay
Pros: The location was super close to everywhere I needed to go
Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper.
It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
10.0 Excellent
Pros: Great staff. Great location.
Cons: Can't think of anything.
8.2 Excellent
Pros: Adjacent to the Ala Moana Mall and dining places.
Short walking distance to the Hawaii Convention Center.
Starbucks and reasonably price convenient store in the facility.
Micro wave and refrigerator availability in the unit.
Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time.
Computer use and printing is too costly for guest.
10.0 Excellent
Pros: Very close to Ala Moana shopping center and very clean rooms
Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
8.5 Excellent
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
6.2 Good
Pros: The room was nice, needs better lighting.
Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
8.0 Excellent
Pros: Clean modern hotel
Cons: It's a ways from Waikiki beach
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Pool
Bicycle hire
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Honolulu (Waikiki), Hotel LaCroix is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.0 Excellent
Based on 1,366 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Closer to the beach and downtown.
Good
6.8
Okay
4.5
Good
7.4
Pros: Room was nice and cozy.
Good
6.0
Pros: I like that it was close to waikiki
Good
6.2
Pros: Great location
Excellent
9.7
Pros: The room is big and comfy. The view is amazing. Close to shops.
Good
6.2
Pros: Convenient location.
Excellent
8.0
Excellent
10.0
Pros: nice location for shoping,surfing,very clean,comfirtable
Good
6.0
Pros: Free beach equipment hire. Room was functional. We stayed in a room with kitchenette for 5 nights. It was clean enough & suited our needs.
Excellent
10.0
Pros: Kind, friendly and welcoming entire staff
Good
6.4
Pros: Accomadating
Good
6.7
Pros: It is convinient. the staff is really nice. The rooms with the ocean vue are more quiet than the one on the street.
Good
6.7
Pros: Location was great, and I loved the kitchen :)
Good
6.7
Pros: Perfect for the price you pay
Good
6.0
Pros: We booked a room with a view of the ocean and were pleasantly surprised to get a corner room with a balcony on two sides and wonderful views. The hotel was very close to everything and the airport shuttle droped us off at the door and picked us up again, which was very good service.
Good
6.0
Pros: Good overnight stay from the airport. It was a safe location, quiet, clean, economical.and the staff were friendly.
Details
Reviews
Overall 8.0 Excellent
Based on 1,366 reviews
Cleanliness
8.1
Comfort
8.1
Location
8.7
Services
7.6
Staff
8.6
Value for money
7.7
8.0 Excellent
Pros: Closer to the beach and downtown.
Cons: Paid parking !
6.8 Good
Pros:
Cons: One of the check in clerks seemed a lil strange but other than that staff was friendly, also we asked for a later check out with was denied and the maid came knocking at our doors at 1030 which didn't make me very happy since we had till 11. Other than that I'd stay again just to get away and play tourist for a night.
4.5 Okay
Pros:
Cons: It was way too much money for a hotel that was worse than a motel 6. The location was great the room just was very old and outdated.
7.4 Good
Pros: Room was nice and cozy.
Cons: The breakfast buffet was a bit lackluster for $18.00 a person, you’d be better off going elsewhere in Waikiki for food.
6.0 Good
Pros: I like that it was close to waikiki
Cons: I didn't like the bathroom. Parts of the ceiling were severely water damaged. And the pool was minimal
6.2 Good
Pros: Great location
Cons: The decor and small finishes
9.7 Excellent
Pros: The room is big and comfy. The view is amazing. Close to shops.
Cons: No comforter.
6.2 Good
Pros: Convenient location.
Cons: Basically this was a run down hotel with a new paint job. Very noisy from rooms above and next to you. Breakfast is mediocre and relatively expensive. Pool was full of the same group being drunk and obnoxious my entire stay. Laundry room was dirty.
8.0 Excellent
Pros:
Cons: Average hotel. Parking expensive.
10.0 Excellent
Pros: nice location for shoping,surfing,very clean,comfirtable
Cons:
6.0 Good
Pros: Free beach equipment hire. Room was functional. We stayed in a room with kitchenette for 5 nights. It was clean enough & suited our needs.
Cons: Did not feel like a hotel with bells & whilstles. Pool was being renovated so had to go across the road to the ambassador pool.
10.0 Excellent
Pros: Kind, friendly and welcoming entire staff
Cons: Everything
6.4 Good
Pros: Accomadating
Cons: None
6.7 Good
Pros: It is convinient. the staff is really nice. The rooms with the ocean vue are more quiet than the one on the street.
Cons: Nope
6.7 Good
Pros: Location was great, and I loved the kitchen :)
Cons:
6.7 Good
Pros: Perfect for the price you pay
Cons:
6.0 Good
Pros: We booked a room with a view of the ocean and were pleasantly surprised to get a corner room with a balcony on two sides and wonderful views. The hotel was very close to everything and the airport shuttle droped us off at the door and picked us up again, which was very good service.
Cons: The shower would not drain, so I asked for it to be fixed. Although the girl on reception said it will be fixed, nothing haoppened. day I went and asked for a room change and they were good aboiut that, and gave us a similar room straight away. The hotel is old and the plumbing may be a problem. It was in our first room.
6.0 Good
Pros: Good overnight stay from the airport. It was a safe location, quiet, clean, economical.and the staff were friendly.
Cons: All good, but only had one day in Wsikiki and wanted to visit the Waikele Premier Outlets. A staff member said I had to get the public bus there. I wasted 2 hrs getting there only to find out shuttle buses go every hour on hte express way. I suggest your hotel could maybe have up to date timetables with a couple of companies.
Located in Honolulu (Waikiki), Hotel LaCroix is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Golf
Pool
Bicycle hire
Fitness centre
Restaurant
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
The Modern Honolulu luxury hotel offers 353 stylish guestrooms, highlighting the glittering city skyline, moored yachts in the harbor, and spectacular ocean views. The Modern Honolulu, a cosmopolitan lifestyle hotel, blends personalized service; sexy, stylish spaces; and an alluring atmosphere to deliver an uncommon Hawaiian experience. Many guest rooms offer a private terrace where you can enjoy breakfast in your plush robe. The Sunrise Pool is the perfect place to relax while indulging in a signature cocktail or bask under towering palms at the Sunset Pool. Round out the day with a pampering treatment at the hotels revitalizing spa.Noise - We are in the process of converting our ballroom. Guests may experience some noise from 8am to 5pm HST during the conversion. The project is expected to be completed on March 31, 2020.Room Renovations/Revitalization - To introduce a new product line to enhance your future stay, The Modern Honolulu will be undergoing room remodeling and upgrades starting February 24, 2020 through February 21, 2021. During the rejuvenation process, work will be isolated by floor to reduce noise. We expect minimal impact to our guests and their experience at The Modern Honolulu.Mahalo for your understanding and continued support.
Overall 8.0 Excellent
Based on 389 reviews
All reviews
- All reviews
Okay
4.8
Pros: The location was great
Excellent
8.8
Excellent
9.7
Pros: The Modern is off the beaten trail and appreciated how relaxing the atmosphere was. The pool area is beautiful and calm, and if you need to relax further the sunset pool is just the ticket. All restaurants and bars are excellent in the Modern too.
Good
7.1
Pros: Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
Excellent
8.5
Pros: Staff helpful though it did take half hour to find the reservation. Clean and extra nice room. Primo location
Excellent
10.0
Pros: Staff was excellent
Okay
4.0
Pros: The view was beautiful, valet staff were great.
Excellent
10.0
Pros: Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples.
Excellent
10.0
Pros: I love everything about The Modern
Really cool friendly atmosphere, all the staff are super nice.
The room is very clean, modern, crisp, has pretty of room. Our partial view room had a nice balcony and as suggest had views to the left of the water. Great TV and selection of channels, coffee maker. Very well sound proofed
Bathroom is large, great shower.
Room service is fantastic, actually its the same menu available in the pool area, perfectly prepared and very high quality.
The pool areas and bars are amazing
The is away from the Main part of Waikiki, overlooking the marina, making it less busy and more relaxing
Do yourself a favour and book in
Excellent
10.0
Pros: From the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable and expertly furnished they did not miss a spot. I would recommend it as the #1 hotel in Honolulu hands down
Excellent
9.4
Pros: I liked that the hotel was located near the harbor. A short 1 mile walk form downtown Waikiki and not too crowded with many surrounding hotels. Definitely an adult resort, although I did see a few kids. Staff was super friendly, views of the marina and ocean were great. Access to the beach just a short walk although from beaches on O'ahu this was the worst strip of ocean I visited. I'd suggest staying here and enjoying the beach elsewhere. Liked the details of the ukulele, sea shells and sarongs as décor. Room was ready early. Room was quiet and simply decorated with all white giving a feel of space. Clothes line in the shower for wet swimsuits was a plus!
Excellent
8.2
Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants
Details
Reviews
Overall 8.0 Excellent
Based on 389 reviews
Cleanliness
8.5
Comfort
8.3
Location
8.0
Services
8.0
Staff
7.9
Value for money
7.1
4.8 Okay
Pros: The location was great
Cons: This property was aquired by diamond resorts and is the next step in scamming a new demographic.
https://www.thestreet.com/story/13624491/1/is-apollo-returning-to-its-junk-roots-with-its-acquisition-of-diamond-resorts.html
8.8 Excellent
Pros:
Cons: I will never book through Kayak again. I accidentally booked my hotel for one night too long. I didn’t realize this until checking in. Even though the hotel said they would not charge for the extra night because I clearly wasn’t staying there, Kayak refused to work with the partner to refund me. This was an incredibly frustrating customer service experience.
9.7 Excellent
Pros: The Modern is off the beaten trail and appreciated how relaxing the atmosphere was. The pool area is beautiful and calm, and if you need to relax further the sunset pool is just the ticket. All restaurants and bars are excellent in the Modern too.
Cons:
7.1 Good
Pros: Beautiful hotel. Study bar is nice with good cocktails, rooms are nice and housekeeping is good. Difficult to find space at pools and they don't have chairs on the beach. During peak times like Christmas / NY it makes it tough to secure space. Service at the restaurant by the pool was very slow. Painfully slow... I would return but challenged to stay there again @ $500/ night unless everything is perfect.
Cons:
8.5 Excellent
Pros: Staff helpful though it did take half hour to find the reservation. Clean and extra nice room. Primo location
Cons: Very pricey even for Waikiki. Extra loud bar area
10.0 Excellent
Pros: Staff was excellent
Cons: Beds could have been more comfortable
4.0 Okay
Pros: The view was beautiful, valet staff were great.
Cons: Resort fee not presented at check in, expensive parking. Staff very unaccomodating for early check in. Asked us to call multiple times throughout the week, up to the actual 3pm check in time which we were asked to wait for our room anyways, while others in line after us were getting their room keys. A double room was booked via Kayak but wasn't available at check in so we were given an "upgraded" suite with a sofa bed. The mattress pad was stained with urine and the linens were not the cleanest. The furniture is all white so stains were noticeable on the pillows. Felt very dirty. Very disappointed in the service of this hotel under their new mainland management.
10.0 Excellent
Pros: Love it. Honolulu is known for old resorts and hotels. Modern's building isnt really new, however, all the internals have been renovated so that it feels "modern". Great stay for young hip couples.
Cons: Parking is a little expensive. $35 and they charge you everything you get your car in and out. Other than that, we had an awesome experience.
10.0 Excellent
Pros: I love everything about The Modern
Really cool friendly atmosphere, all the staff are super nice.
The room is very clean, modern, crisp, has pretty of room. Our partial view room had a nice balcony and as suggest had views to the left of the water. Great TV and selection of channels, coffee maker. Very well sound proofed
Bathroom is large, great shower.
Room service is fantastic, actually its the same menu available in the pool area, perfectly prepared and very high quality.
The pool areas and bars are amazing
The is away from the Main part of Waikiki, overlooking the marina, making it less busy and more relaxing
Do yourself a favour and book in
Cons: Not sure, maybe the bed is a little firm. Just being picky
10.0 Excellent
Pros: From the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable and expertly furnished they did not miss a spot. I would recommend it as the #1 hotel in Honolulu hands down
Cons:
9.4 Excellent
Pros: I liked that the hotel was located near the harbor. A short 1 mile walk form downtown Waikiki and not too crowded with many surrounding hotels. Definitely an adult resort, although I did see a few kids. Staff was super friendly, views of the marina and ocean were great. Access to the beach just a short walk although from beaches on O'ahu this was the worst strip of ocean I visited. I'd suggest staying here and enjoying the beach elsewhere. Liked the details of the ukulele, sea shells and sarongs as décor. Room was ready early. Room was quiet and simply decorated with all white giving a feel of space. Clothes line in the shower for wet swimsuits was a plus!
Cons: The hallways were VERY dark and room numbers a bit tricky to see. Valet parking only at $35/day.
8.2 Excellent
Pros: Comfortable bed, great location- close to shops, beach, marina and restaurants
Cons:
The Modern Honolulu luxury hotel offers 353 stylish guestrooms, highlighting the glittering city skyline, moored yachts in the harbor, and spectacular ocean views. The Modern Honolulu, a cosmopolitan lifestyle hotel, blends personalized service; sexy, stylish spaces; and an alluring atmosphere to deliver an uncommon Hawaiian experience. Many guest rooms offer a private terrace where you can enjoy breakfast in your plush robe. The Sunrise Pool is the perfect place to relax while indulging in a signature cocktail or bask under towering palms at the Sunset Pool. Round out the day with a pampering treatment at the hotels revitalizing spa.Noise - We are in the process of converting our ballroom. Guests may experience some noise from 8am to 5pm HST during the conversion. The project is expected to be completed on March 31, 2020.Room Renovations/Revitalization - To introduce a new product line to enhance your future stay, The Modern Honolulu will be undergoing room remodeling and upgrades starting February 24, 2020 through February 21, 2021. During the rejuvenation process, work will be isolated by floor to reduce noise. We expect minimal impact to our guests and their experience at The Modern Honolulu.Mahalo for your understanding and continued support.
Golf
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail & elite beach package; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium offer; DVD/game use. Hilton Hawaiian Village Waikiki Beach Resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000-square-foot super pool and the Paradise pool with the best waterslides in Waikiki. The resort offers 18 restaurants and lounges, the Waikiki Starlight Luau, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 80 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, and catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children's program is for ages 5-12. The full-service Mandara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering stunning resort or oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office. Hilton Hawaiian Village is a non-smoking resort hotel.
Overall 7.9 Good
Based on 2,189 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Bed very restful and room was nicely appointed and clean.
Excellent
8.5
Pros: Great location to enjoy Waikiki with great pool and beach options. Staff were friendly.
Excellent
8.2
Pros: Right on Waikiki beach
Excellent
9.7
Pros: Every thing was great
Excellent
9.1
Pros: Beautiful amenities, spectacular view
Excellent
10.0
Pros: It’s very convenient to stay at the rainbow tower I upgraded room.
Excellent
8.0
Pros: For a large business convention the facilities were a bit hard to navigate.
Excellent
10.0
Pros: Loved our access to the lagoon, numerous pools, and beach, which were all steps away from our tower. Was able to check in early and got an upgraded room for a small fee.
Excellent
10.0
Pros: Location, staff, super comfy beds!
Excellent
8.0
Pros: Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Excellent
10.0
Pros: Everyone was so helpful
Excellent
8.2
Pros: Excellent location! Staff was amazing. Lots to do at the resort. Be sure to catch the fireworks on Friday nights.
Good
7.0
Pros: The hotel has beautiful grounds and a great location right on the beach. Even though we didn't have a beach view we had a view over the lagoon which was relaxing - at least we weren't looking at the brick walls of another building. It's a great place for a family vacation, although my husband and I were there by ourselves. We walked down the beach to other hotels and restaurants which took about 15 minutes and didn't really bother us. Next time we go to Honolulu we might think about staying closer to the centre of Waikiki.
Okay
5.7
Pros: The location and landscaping where great. I liked all the services and shopping. The pools where very nice
Excellent
8.0
Pros: Did not appreciate having to enter through the back door approach because we used the airport shuttle service. The staff was outstanding and accommodations above expectations for the price. Thought
Good
7.7
Pros: The view was spectacular! The water slides at the pool were fun.
Good
7.7
Pros: Relaxing yet plenty to do if you wanted to.
Good
6.0
Pros: The staff was and everyone at the hotel was very friendly. Great room and view. The resturants were good and food was great. Would stay again.
Okay
5.6
Pros: Ability to arrange early check-in after return from Island cruise, and pleasant housekeeping staff
Good
7.6
Pros: Great location for meeting, friendly staff, easy access to nice beach. Multiple shopping and dining options.
Good
7.6
Pros: Excellent place, nice views,nice pleasant staff and would definately stay there again...
Good
6.4
Pros: I would highly recommend you to stay in this hotel.
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Cons: $self.cons
Details
Reviews
Overall 7.9 Good
Based on 2,189 reviews
Cleanliness
8.2
Comfort
8.1
Location
8.6
Services
8.0
Staff
8.1
Value for money
6.7
10.0 Excellent
Pros: Bed very restful and room was nicely appointed and clean.
Cons:
8.5 Excellent
Pros: Great location to enjoy Waikiki with great pool and beach options. Staff were friendly.
Cons: Diamondhead Tower is a little outdated, basic but clean.
8.2 Excellent
Pros: Right on Waikiki beach
Cons: Between resort fees, parking fees, and taxes you end up spending ~$120 per day on top of the room rate.
9.7 Excellent
Pros: Every thing was great
Cons: More restaurants options
9.1 Excellent
Pros: Beautiful amenities, spectacular view
Cons: More options in activity times. Pools were too cold to swim. More options for quiet relaxation
10.0 Excellent
Pros: It’s very convenient to stay at the rainbow tower I upgraded room.
Cons: I thought breakfast buffet was a little overpriced.
8.0 Excellent
Pros: For a large business convention the facilities were a bit hard to navigate.
Cons:
10.0 Excellent
Pros: Loved our access to the lagoon, numerous pools, and beach, which were all steps away from our tower. Was able to check in early and got an upgraded room for a small fee.
Cons: Charging for amenities offered at the lagoon. (I.e. paddle boarding, kayaking, tents, etc.)
10.0 Excellent
Pros: Location, staff, super comfy beds!
Cons:
8.0 Excellent
Pros: Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Cons: Elevators were packed and no one likes to let a scooter near the door. I call this hotel home of the $25 cheeseburger. Unbelievable! I had fish and chip and my 12 yr old grandson had the $25 burger. No prices on the menu. This meal cost us $60. So bring a pocketful of money for meals. Also the beach rentals were too high. We went to the Hale Koa next door for half price or less.
10.0 Excellent
Pros: Everyone was so helpful
Cons: I wish room service had better choices.
8.2 Excellent
Pros: Excellent location! Staff was amazing. Lots to do at the resort. Be sure to catch the fireworks on Friday nights.
Cons: Resort needs an update to rooms badly. Really showing signs of wear and tear.
7.0 Good
Pros: The hotel has beautiful grounds and a great location right on the beach. Even though we didn't have a beach view we had a view over the lagoon which was relaxing - at least we weren't looking at the brick walls of another building. It's a great place for a family vacation, although my husband and I were there by ourselves. We walked down the beach to other hotels and restaurants which took about 15 minutes and didn't really bother us. Next time we go to Honolulu we might think about staying closer to the centre of Waikiki.
Cons: We thought the Hilton's restaurants were a little expensive compared to other restaurants of equal quality in Waikiki.
5.7 Okay
Pros: The location and landscaping where great. I liked all the services and shopping. The pools where very nice
Cons: Parking and internet where expensive
8.0 Excellent
Pros: Did not appreciate having to enter through the back door approach because we used the airport shuttle service. The staff was outstanding and accommodations above expectations for the price. Thought
Cons: Thought experience above expectations . Would have liked to enter at front with rest of paying guests. (shuttle). Vendor prices somewhat overpriced in adjacent shops. Would gladly return or recommend to others.
7.7 Good
Pros: The view was spectacular! The water slides at the pool were fun.
Cons: The bathroom was very 1970's in both decor and size. The air conditioning could not be set below 68 degrees, even though the only bed covering was a down comforter. During out last two days there, the valets, housekeeping, and restaurant staff were on strike.
7.7 Good
Pros: Relaxing yet plenty to do if you wanted to.
Cons:
6.0 Good
Pros: The staff was and everyone at the hotel was very friendly. Great room and view. The resturants were good and food was great. Would stay again.
Cons: I think that better preperation needs to be made when it rains at the luau. Our first night they cancelled the luau because off the rain and the second night we went it rained 20 mins after the luau started and everyone has having the super in the rain. Not very impressed.
5.6 Okay
Pros: Ability to arrange early check-in after return from Island cruise, and pleasant housekeeping staff
Cons: Overwhelmingly large
7.6 Good
Pros: Great location for meeting, friendly staff, easy access to nice beach. Multiple shopping and dining options.
Cons: With the exception of the ABC convenience store, prices of most items (clothes, food, etc.) sold on the premises were absurdly high, e.g., $10 for a hot dog, $16 for internet in your room for one day, etc.
7.6 Good
Pros: Excellent place, nice views,nice pleasant staff and would definately stay there again...
Cons: nothing...all good
6.4 Good
Pros: I would highly recommend you to stay in this hotel.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail & elite beach package; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium offer; DVD/game use. Hilton Hawaiian Village Waikiki Beach Resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000-square-foot super pool and the Paradise pool with the best waterslides in Waikiki. The resort offers 18 restaurants and lounges, the Waikiki Starlight Luau, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 80 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, and catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children's program is for ages 5-12. The full-service Mandara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering stunning resort or oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office. Hilton Hawaiian Village is a non-smoking resort hotel.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Immerse yourself in the sunshine on Hawaii's awe-inspiring beaches at Sheraton Waikiki. Our exceptional oceanfront resort features a prime location on the shores of Waikiki Beach just moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including the famed Diamond Head crater. After a long day of exploring Hawaii's amenities, relax in one of our resort's beautifully-designed outdoor pools, work out in our modern fitness center, pamper yourself with soothing spa treatments or dine in one of our unique restaurants with globally-inspired cuisine. In the evening, retreat to spacious beachfront accommodations with the pure white Sheraton Signature Sleep Experience, a fresh-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology. We look forward to welcoming you to our unforgettable island hotel at Sheraton Waikiki.
Overall 7.9 Good
Based on 537 reviews
All reviews
- All reviews
Good
6.2
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Excellent
8.0
Pros: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.
Excellent
9.1
Pros: The facility and management were awesome and very accommodating. The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Excellent
9.0
Excellent
9.1
Pros: Great last minute stay here!
Excellent
8.0
Pros: Overall very gd!! Infinity pool was perfect!
Good
6.8
Excellent
10.0
Pros: - Interior design and grounds right on the beach
- Adults-only pool
- Friendly, professional service
- Great hotel entrance
- High speed elevators
- Rooms were clean and good, but not luxurious
Excellent
9.3
Pros: The adults only infinity pool. Amazing!!!! 10/10
The location 10/10
This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at.
They also have a great kids pool if traveling with a family, with slides.
Excellent
10.0
Pros: Adults only Pool. Beautiful room. Great Bar service at pool.
Excellent
10.0
Pros: Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
Excellent
10.0
Pros: View, location, pools, spa options
Okay
5.7
Pros: i like the swimming pool. hotel is very convenient for shopping and going to anywhere.
Good
6.7
Pros: Ocean view and Diamond head was nice.
Good
7.7
Pros: I loved the room especially the bed it was so comfortable. Also the fact that I could watch movies that are still in the theatre on the television, thas was really nice.
Excellent
8.0
Pros: Everything..pool..location...rooms..service..computor access
Excellent
8.0
Pros: Everything!!!!
Good
7.4
Pros: Hotel locality excellent. Convenient beach access. Service was timely. Good facilities, bars and restaurants.
Okay
5.2
Pros: Nice pool area. Beautiful grounds next to the Royal Hawaiian Hotel. Good room attendant. Nice ocean view.
Details
Reviews
Overall 7.9 Good
Based on 537 reviews
Cleanliness
7.9
Comfort
8.0
Location
9.2
Services
7.8
Staff
7.9
Value for money
6.6
6.2 Good
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Cons: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.
8.0 Excellent
Pros: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.
Cons: Infinity pool for adults only. Internet connectivity in and out.
9.1 Excellent
Pros: The facility and management were awesome and very accommodating. The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
Cons: The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.
9.0 Excellent
Pros:
Cons: The line to check in/out was very long.
9.1 Excellent
Pros: Great last minute stay here!
Cons: I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.
8.0 Excellent
Pros: Overall very gd!! Infinity pool was perfect!
Cons: Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..
6.8 Good
Pros:
Cons: The Strike. Traveling to a location such as Hawaii with family and having no housekeeping, and closed restaurants makes for an expensive trip that was just like staying at home
10.0 Excellent
Pros: - Interior design and grounds right on the beach
- Adults-only pool
- Friendly, professional service
- Great hotel entrance
- High speed elevators
- Rooms were clean and good, but not luxurious
Cons: - Resort charge of $31/day seemed steep for wi-fi usage
- Breakfast buffet of $28/person was overpriced for the quality
9.3 Excellent
Pros: The adults only infinity pool. Amazing!!!! 10/10
The location 10/10
This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at.
They also have a great kids pool if traveling with a family, with slides.
Cons: Loved everything.
10.0 Excellent
Pros: Adults only Pool. Beautiful room. Great Bar service at pool.
Cons: drunk lady from Chicago in Pool.
10.0 Excellent
Pros: Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
Cons:
10.0 Excellent
Pros: View, location, pools, spa options
Cons:
5.7 Okay
Pros: i like the swimming pool. hotel is very convenient for shopping and going to anywhere.
Cons: beach is not so nice, sand is rough. but beautiful.
6.7 Good
Pros: Ocean view and Diamond head was nice.
Cons:
7.7 Good
Pros: I loved the room especially the bed it was so comfortable. Also the fact that I could watch movies that are still in the theatre on the television, thas was really nice.
Cons: I think the price for use of the internet and the parking was too much. Free parking would be great.
8.0 Excellent
Pros: Everything..pool..location...rooms..service..computor access
Cons: Kai Market was restricting...one needed to buy breakfast, brunch or dinner package , rather than just ordering what you want; we passed on it, even though the reviews were terrific
8.0 Excellent
Pros: Everything!!!!
Cons:
7.4 Good
Pros: Hotel locality excellent. Convenient beach access. Service was timely. Good facilities, bars and restaurants.
Cons: Shutters in the bathrooms.
5.2 Okay
Pros: Nice pool area. Beautiful grounds next to the Royal Hawaiian Hotel. Good room attendant. Nice ocean view.
Cons: The room at over $200 was overpriced for what was there. The lanai and room furniture was shoddy, not comfortable and old. Bar drinks too expensive. No nightly entertainment as was advertised. Not enough lounge chairs available for pool. Water at $5 was too expensive.
Immerse yourself in the sunshine on Hawaii's awe-inspiring beaches at Sheraton Waikiki. Our exceptional oceanfront resort features a prime location on the shores of Waikiki Beach just moments away from the area's top attractions, upscale shopping, family activities and exotic natural destinations, including the famed Diamond Head crater. After a long day of exploring Hawaii's amenities, relax in one of our resort's beautifully-designed outdoor pools, work out in our modern fitness center, pamper yourself with soothing spa treatments or dine in one of our unique restaurants with globally-inspired cuisine. In the evening, retreat to spacious beachfront accommodations with the pure white Sheraton Signature Sleep Experience, a fresh-air lanai and spectacular views. If visiting for event-planning reasons, take advantage of our resort's 16 contemporary meeting rooms featuring state-of-the-art audiovisual technology. We look forward to welcoming you to our unforgettable island hotel at Sheraton Waikiki.
Pool
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites include Wi-Fi (for a fee), mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
Overall 7.8 Good
Based on 316 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Location and view of ocean
Mediocre
2.0
Okay
5.4
Excellent
10.0
Pros: The open plan of the lobby was gorgeous. The pool area was very nice and relaxed, and the beach is only a short walk away from the hotel.
Okay
4.0
Pros: Location was good.
Mediocre
2.0
Okay
4.0
Excellent
8.0
Pros: The bed was excellent.
Good
7.4
Pros: I have gold status on SPG. I booked via KAYAK and I got a big surprise when checking in: not only my status was not recognized but I got no SPG points for my stay! Terrible! I'll never book an SPG (or Marriott etc) via KAYAK! This was NOT specified at time of booking
I may have saved $15 per night but not worth it!
As per the hotel, great location, nice ocean view, but the side looking toward Diamond Head is noisy due to the air conditioning tower of the adjoining building. Yes, very noisy during the night.
Mediocre
2.8
Pros: Location
Mediocre
3.4
Pros: Location
Excellent
9.7
Pros: The location was great and easy to get around.
Okay
5.7
Excellent
8.0
Pros: Loved the location so close to the restaurants, beach etc. The majority of the staff were very friendly and helpful. The amenities were great. I would love to return again.
Good
6.3
Pros: The bed and linens were very comfortable. The view from our room was great
Good
6.3
Pros: excellent location,its so near for the beach,nightlife,and all kinds of restaurants....
Good
6.0
Pros: Good location, nice staff! :)
Excellent
8.0
Pros: Lovely big rooms with great views and balcony. Good value for the price. Free internet in Lobby is great.
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Cons: $self.cons
Excellent
8.0
Pros: great location and proximity to beach, brilliant gym-very impressed as it wasn't just a treadmill in a closet!! reception staff friendly and helpful....will stay again.
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Cons: $self.cons
Excellent
8.0
Pros: I loved the location - across the road from the beach. The ocean views, the beds, the pillows, the Hawaiian music you could hear every night from our room. I also found the short guy that greeted the cars when they arrived to be very nice and friendly and extremely helpful when our tour bus had not arrived on time at the hotel
Good
6.0
Pros: It was close to beach and the many areas to see in Wakiki. The room rates were better than most but it was older and not as fancy.
Good
6.0
Pros: The staff is friendly and helpful, accessibility to all services, clean and relaxing atmosphere.
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Cons: $self.cons
Details
Reviews
Overall 7.8 Good
Based on 316 reviews
Cleanliness
7.8
Comfort
7.8
Location
8.9
Services
7.5
Staff
8.1
Value for money
7.2
8.5 Excellent
Pros: Location and view of ocean
Cons: Starting to be little dated rooms vs cost
2.0 Mediocre
Pros:
Cons: There’s an ongoing strike. Starts at 6am and ends at 10pm. No peace or tranquility at all. Can’t sleep with the constant drumming. They try to drown out the picket line drumming with loud Hawaiian music. Riducolous. Sheets had sand.
5.4 Okay
Pros:
Cons: Staff was great but hotel itself was very aged and poorly maintained. Shower were terrible. Rooms in need of dire upgrades. Based on price was disappointed in quality
10.0 Excellent
Pros: The open plan of the lobby was gorgeous. The pool area was very nice and relaxed, and the beach is only a short walk away from the hotel.
Cons: None.
4.0 Okay
Pros: Location was good.
Cons: Rooms were much smaller than I expected. We stayed in the renovated stayed and the bathrooms were nice but even with just 2 people the room was very crowded.
The staff weren’t very inviting. It seemed that they have special treatment to the groups more than the other guests. We were never acknowledged at the restaurant at the hotel or any other staff for that matter. We pretty much had to ask for the attention.
So we weren’t too happy with the experience.
2.0 Mediocre
Pros:
Cons: The rooms felt more like a motel than a hotel. The only area that is decent is the lobby & the gym.
4.0 Okay
Pros:
Cons: They are in serious need of a renovation. The rooms
We’re so small, out dated and such a disappointment. The only good thing about this hotel was the location.
8.0 Excellent
Pros: The bed was excellent.
Cons: Some staff not so helpful or friendly.
7.4 Good
Pros: I have gold status on SPG. I booked via KAYAK and I got a big surprise when checking in: not only my status was not recognized but I got no SPG points for my stay! Terrible! I'll never book an SPG (or Marriott etc) via KAYAK! This was NOT specified at time of booking
I may have saved $15 per night but not worth it!
As per the hotel, great location, nice ocean view, but the side looking toward Diamond Head is noisy due to the air conditioning tower of the adjoining building. Yes, very noisy during the night.
Cons:
2.8 Mediocre
Pros: Location
Cons: This hotel is a rundown crappy hotel. I’m surprised Sheraton allow them to put their name on it. The rooms are worse than any motel 6 motel. The only thing good I can say is the housekeepers did a good job.
3.4 Mediocre
Pros: Location
Cons: Bathtub didn't drain well. Water would accumulate very fast. Taking a shower was a gross experience.
Hand towels had stains on them.
9.7 Excellent
Pros: The location was great and easy to get around.
Cons: Not a lot of food options for children at a reasonable price.
5.7 Okay
Pros:
Cons: The booking is misleading. When you book most other hotels in the world (outside the USA), the price quoted is the price you pay. In the USA - its the price quoted, plus tax and then in this hotels case - they add another "service charge" which is arbitrary and only for this hotel and no others. Of interest is the fact that when I booked, this extra tax was mentioned in the fine print (not with the room info) and it also said that free internet was inclusive (which it was not). Since then they have updated this page to say Internet is not included and made the service extra tax more visible (after I brought this to their attention). Overall it left a bad taste in my mouth and I wont stay there again. Its simply a scam to get more $$......
8.0 Excellent
Pros: Loved the location so close to the restaurants, beach etc. The majority of the staff were very friendly and helpful. The amenities were great. I would love to return again.
Cons: They did not supply simple English Breakfast tea bags in the room and such a hard chore to get some. After asking staff several times for some it wasn't until the 3rd to last day a helpful receptionist got some sent to our room.
6.3 Good
Pros: The bed and linens were very comfortable. The view from our room was great
Cons: At 11:30 at night a family came into the room next door and we could hear everything. A little too noisy.
6.3 Good
Pros: excellent location,its so near for the beach,nightlife,and all kinds of restaurants....
Cons: the operator was kinda rude
6.0 Good
Pros: Good location, nice staff! :)
Cons:
8.0 Excellent
Pros: Lovely big rooms with great views and balcony. Good value for the price. Free internet in Lobby is great.
8.0 Excellent
Pros: great location and proximity to beach, brilliant gym-very impressed as it wasn't just a treadmill in a closet!! reception staff friendly and helpful....will stay again.
8.0 Excellent
Pros: I loved the location - across the road from the beach. The ocean views, the beds, the pillows, the Hawaiian music you could hear every night from our room. I also found the short guy that greeted the cars when they arrived to be very nice and friendly and extremely helpful when our tour bus had not arrived on time at the hotel
Cons: When we first arrived we lined up to be checked in and it took some time to input all our information in the computer to be told that our room would not be ready until 3pm. We then had to line up again and go through the same computer process a second time which seemed to take just as long. I understand that check in is at 3pm so maybe we should not have tried to check in earlier. I just expected the process to be quicker the second time around.
6.0 Good
Pros: It was close to beach and the many areas to see in Wakiki. The room rates were better than most but it was older and not as fancy.
Cons: Buffet meals, We don't eat that much, so paying for all you can eat was not for us, especially $20 for breakfast and $40 for dinner each so we did not eat at your hotel.
6.0 Good
Pros: The staff is friendly and helpful, accessibility to all services, clean and relaxing atmosphere.
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites include Wi-Fi (for a fee), mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
Pool
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is within a 5-minute walk of Kuhio Beach Park and Duke Kahanamoku Statue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 599 reviews
Excellent
10.0
Pros: I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful.
Excellent
9.4
Pros: When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also.
Good
7.7
Pros: Location! Great view and clean
Excellent
10.0
Pros: Location, people and hotal interior is awesome ~
Excellent
8.5
Pros: After a chaotic wedding week this place was just what I needed. The bed was fantastic. I hadn’t slept that well in months!
Excellent
8.5
Pros: The hotel is newly renovated and less than a 5 min walk to the beach
Love the pool
And lot of all love their customer service. Renee went above and beyond to make sure we were well taken care off
Great breakfast
The aquarium was really fun for our kids along with the pool.
Excellent
8.0
Pros: The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again.
Excellent
9.7
Pros: Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything!
Excellent
10.0
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Excellent
10.0
Good
6.0
Pros: I liked the location. It's right next to the mcdonalds if you're hungry for a cheap meal, especially if you don't want to spend $35 for the breakfast buffet that they offer at the hotel. But if you get a free deal for the breakfast buffet if you book through Expedia or a third party website , it's definitely worth it. There's a parking garage connected to the hotel but it'll cost you $25/night. It's also super close to the Hyatt and international market. And the beach is 1 min walk. You just have to cross a stoplight. Diamond Head and the zoo are close too. I would uber to diamond Head if it's later in the day cuz parking can go fast. But the zoo is walkable.
Okay
4.2
Okay
4.7
Pros: Convenient location
Okay
5.7
Pros: It is easy to shopping
Good
7.0
Pros: Directly in the City of Waikiki, near the Beach, nice view to the Diamond Head crater, Beach & Kapiolani Park. Stop for bus really near the Hotel. Some footsteps away from shopping streets. So all in all not so crowded, but in the City.Many Chinese & Japanese Folks, Everytime friendly. For Europeans a nice way to get experience with many nations.
Good
7.0
Pros: I liked the free upgrade, and the senior breakfast buffet as well as the quiet atmosphere.
Good
6.3
Pros: I was very pleased with the location of the Hotel which was very central and right opposite the beach. The breakfast in the hotel was very good and catered for all tastes and the three storey aquarium was a lovely feature and very restful. The room was very well appointed and very clean.
Good
7.6
Pros: Yes - Waikiki is not really my favourite kind of place, but this hotel was excellent as a place to stop for a night close to the airport (30 mins and 9 dollar transfer on shuttle)
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Cons: $self.cons
Okay
5.2
Pros: Location was perfect, price reasonable
Good
6.8
Pros: Nice location on the seafront and at the quieter end near the park. Several restaurants nearby. Really good for a "beach / city" like Honolulu.
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Cons: $self.cons
Good
6.0
Pros: that it was very close to the ocean
Good
6.8
Pros: Hotel staff were very helpful, particularly the lady at the tour booking counter and two of the front counter staff when we needed assistance.
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Cons: $self.cons
Details
Reviews
Overall 7.6 Good
Based on 599 reviews
10.0 Excellent
Pros: I LOVE the new renovations they are doing here. I really enjoyed my stay and will be back for sure. Comfortable beds, great showers, beautiful views. Friendly staff ! It was wonderful.
Cons: The 35$ breakfast cost. It was a surprise to me to pay that much for breakfast.
9.4 Excellent
Pros: When you go to Wikipedia and look up Waikiki, there is a picture of THIS hotel! If you book an Ocean-front room on a higher floor in the Eastern-most tower, you'll have the classic view most can only dream of from your balcony or even inside the room. Besides the obvious beach across the street, within a few blocks walk, you'll find dozens of restaurants and high-end shops, as well as the Honolulu bus transit line. Timely response to the only need we presented was commendable. Wifi worked well, also.
Cons: Room service neglected to replace the coffee pod on one of the days the room was cleaned. We didn't notice until the following morning when it was time to make coffee. When visiting the fitness room, one of the two elliptical trainers had a broken display. This made it impossible to use in any mode other than manual.
7.7 Good
Pros: Location! Great view and clean
Cons: Outdated decor is easily overlooked for a clean low priced room
10.0 Excellent
Pros: Location, people and hotal interior is awesome ~
Cons:
8.5 Excellent
Pros: After a chaotic wedding week this place was just what I needed. The bed was fantastic. I hadn’t slept that well in months!
Cons: Long check I lines after 2 pm
8.5 Excellent
Pros: The hotel is newly renovated and less than a 5 min walk to the beach
Love the pool
And lot of all love their customer service. Renee went above and beyond to make sure we were well taken care off
Great breakfast
The aquarium was really fun for our kids along with the pool.
Cons: Our refrigerator broke on day one but they were good about replacing it
The parking is expensive $30 a day as is the breakfast buffet $35 per person
Wish the kids pool was heated
The Morimoto restaurant customer service was disappointing as they kept saying the chef was there so we made multiple reservations and yet every time we went they came up with some excuse as to why we could not meet him. A great way to make money
8.0 Excellent
Pros: The updated room was very nice. We stayed on the 37th floor and we had a fabulous view of Diamond Head and the beach. The beach is literally right in front of the hotel. The location is great. It is within walking distance of everything you need. This hotel is a great value for the price. Overall, I would definitely stay here again.
Cons: The lobby needs to be updated. It was clean but the decor looked like it was from the 80's. They need to update it like the rooms. The elevators were a bit of a hassle. There were 4 of them and one was not working. The ones that were working seemed to have a mind of their own at times.
9.7 Excellent
Pros: Everything! Especially the Beach/Waterfront! It was walking distance from the hotel and EVEYTHING else...Love it. I booked this trip as a father's day present for my husband and to celebrate our 31st wedding anniversary...loved everything!
Cons: No much....
10.0 Excellent
Pros: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.
Cons: Nothing; we have no complaints.
10.0 Excellent
Pros:
Cons: Toilets are little old and there is no AC
6.0 Good
Pros: I liked the location. It's right next to the mcdonalds if you're hungry for a cheap meal, especially if you don't want to spend $35 for the breakfast buffet that they offer at the hotel. But if you get a free deal for the breakfast buffet if you book through Expedia or a third party website , it's definitely worth it. There's a parking garage connected to the hotel but it'll cost you $25/night. It's also super close to the Hyatt and international market. And the beach is 1 min walk. You just have to cross a stoplight. Diamond Head and the zoo are close too. I would uber to diamond Head if it's later in the day cuz parking can go fast. But the zoo is walkable.
Cons: There's a hidden resort fee that you pay $20 a night for. But my question was, where's the resort? The clerk was like, "this is the resort." But he wasn't clear that the "resort fee" included beach towels and beach chairs. There's a LOT of construction going on. It doesn't bother me so much, but it might bother you. There's no pool, but the hotel does have access to the Hilton's pool next door. But I was just swimming at the beach the whole time. All the "resort" amenities are basically under construction/refurbishment- like the aquarium with restaurant and tennis courts. So the only thing was I was paying a resort fee when the stuff for the resort aren't even available. I feel like they should have just waived the resort fee.
4.2 Okay
Pros:
Cons: I booked this room for my elderly parents for their first vacation in Hawaii. Paid for a partial ocean view room, and got only a slice of ocean. They were given the worst room possible in that category. AC unit outside room was extremely loud which made their sleep miserable.
I feel sorry for them and regret booking this hotel.
But the damage was done.
4.7 Okay
Pros: Convenient location
Cons: Hotel is quite old. needs improvement.
5.7 Okay
Pros: It is easy to shopping
Cons: no
7.0 Good
Pros: Directly in the City of Waikiki, near the Beach, nice view to the Diamond Head crater, Beach & Kapiolani Park. Stop for bus really near the Hotel. Some footsteps away from shopping streets. So all in all not so crowded, but in the City.Many Chinese & Japanese Folks, Everytime friendly. For Europeans a nice way to get experience with many nations.
Cons: The Spa is not so advisable. Interior designof the Hotel is ok, but old 70´s style.
7.0 Good
Pros: I liked the free upgrade, and the senior breakfast buffet as well as the quiet atmosphere.
Cons: There was really nothing I didn't like.
6.3 Good
Pros: I was very pleased with the location of the Hotel which was very central and right opposite the beach. The breakfast in the hotel was very good and catered for all tastes and the three storey aquarium was a lovely feature and very restful. The room was very well appointed and very clean.
Cons: My only critism was that the lifts were slow at peak times and there should be chairs outside the lifts on all floors so that guests who find it hard to stand for sometimes 5-10 minutes for the lift at peak times, could sit in the meantime.
7.6 Good
Pros: Yes - Waikiki is not really my favourite kind of place, but this hotel was excellent as a place to stop for a night close to the airport (30 mins and 9 dollar transfer on shuttle)
5.2 Okay
Pros: Location was perfect, price reasonable
Cons: Beds were very uncomfortable!
6.8 Good
Pros: Nice location on the seafront and at the quieter end near the park. Several restaurants nearby. Really good for a "beach / city" like Honolulu.
6.0 Good
Pros: that it was very close to the ocean
Cons: that most meals served were buffet & i could not order off the menu for the children. we went next door to eat.
6.8 Good
Pros: Hotel staff were very helpful, particularly the lady at the tour booking counter and two of the front counter staff when we needed assistance.
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is within a 5-minute walk of Kuhio Beach Park and Duke Kahanamoku Statue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Pool
Tennis
Spa
Fitness centre
Restaurant
Bar/Lounge
Child-friendly
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Honolulu (Waikiki), Aston Waikiki Beach Hotel is within a 10-minute walk of Honolulu Zoo and Waikiki Aquarium. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Overall 7.1 Good
Based on 756 reviews
Excellent
10.0
Pros: When we arrived the room air conditioner did not work so they upgraded our room to a king with ocean view on the 22nd floor. Beautiful sunsets
Excellent
9.4
Pros: Location and ocean view are both perfect - get the ocean view, it's worth it. They have free sunblock by the pool!
Okay
5.1
Pros: Location is good.
Mediocre
3.4
Pros: No breakfast uncomfortable beds very dirty gave my daughter lice
Good
6.0
Pros: It's clean. Great elevators. Nice room.
Excellent
9.4
Pros: My room was quite and clean
2 Starbucks were close and open early
LuLu's was right next door
Good Beach Access
Tiki's is a good bar and restaurant located on the property
Excellent
8.8
Pros: Location
Okay
5.1
Pros: Nothing really
Mediocre
3.4
Good
7.4
Pros: The view and location. This was its only redeeming quality! It’s priced right!
Excellent
9.7
Pros: All of the staff was helpful and pleasant
Excellent
8.0
Pros: It’s situated very well, at the end of the Wikiki strip. Not over the top, but serviceable. Maybe a bit pricy, but you pay for the location.
Details
Reviews
Overall 7.1 Good
Based on 756 reviews
10.0 Excellent
Pros: When we arrived the room air conditioner did not work so they upgraded our room to a king with ocean view on the 22nd floor. Beautiful sunsets
Cons:
9.4 Excellent
Pros: Location and ocean view are both perfect - get the ocean view, it's worth it. They have free sunblock by the pool!
Cons:
5.1 Okay
Pros: Location is good.
Cons: The actual room we are staying in is smallish and dated, but the location is pretty decent - south end of Waikiki nearer to Diamond Head. Probably rates as 4 stars, but I have to demote it because of the aggressive timeshare people patrolling their lobby to intercept guests.
After a long 13+ hours of travel, we arrived exhausted to be greeted by a young lady literally right off the elevator opening onto the lobby floor. She promised to help us get settled and seemed to be someone with the hotel. In fact, she works for Diamond Resorts, a company trying to re-brand timeshare scams into modern points-based vacation packages. What we thought was the hotel helping us get checked in and settled turned into a sales pitch about discounts on various tours, etc. if we just attended a presentation the next morning. The presentation was pitched as 2 hours, and no obligation, etc. We were pretty dazed from the travel and they were talking about saving hundreds of $ for a short presentation, so we agreed to this.
You can (and should) google Diamond Resorts and educate yourself about them, and that's another story. We didn't buy anything, but they used super aggressive sales tactics and eventually basically insulted us for not agreeing to play ball and part with several thousand dollars on the spot.
Here's the rub - as I was (later) researching Diamond Resorts, some of the cautionary tales about them I read were from people ambushed at other Aston properties - Maui, etc. So, I canned my plan to complain to the manager here, because clearly they condone, if not support, the Diamond Resorts people. Not sure, they might even be owned by the same private equity firm (Apollo).
So, I recommend avoiding all Aston properties, as they allow their guests to be harassed and ambushed by overly aggressive scam artists.
3.4 Mediocre
Pros: No breakfast uncomfortable beds very dirty gave my daughter lice
Cons: Should be Less money for what is being offered I would never go again for the experience we had.
6.0 Good
Pros: It's clean. Great elevators. Nice room.
Cons: I need to request the receipt. It would be great if they emailed to me.
9.4 Excellent
Pros: My room was quite and clean
2 Starbucks were close and open early
LuLu's was right next door
Good Beach Access
Tiki's is a good bar and restaurant located on the property
Cons: The in room desk was small. I was on a business trip and could of used a little more space to spread out.
8.8 Excellent
Pros: Location
Cons:
5.1 Okay
Pros: Nothing really
Cons: Small outdated rooms with poor service
3.4 Mediocre
Pros:
Cons: 100% not a 4-star hotel, 1000% would not book again. Facilities are worn, tired, and much different than advertised--rooms are bare, with damaged furniture and the advice from other reviewers about needing flip-flops for the bathroom floors? Follow it.
After asking to switch rooms because we booked a king, not a double room, we were told none were available. After complaints about state of the bathroom's floor and old toothpaste globbed all over the sink, the front desk was able to "pull some strings" and landed us in the room we originally booked, with a cleaner sink and marginally cleaner floor. Other guests were listening at this point, so I suspect that helped. After being frank with the front desk about our dissatisfaction with the bathroom (see below) We finally ended up in an "Ocean View" room, which was the exact same room with the exact same problems.
Rooms are spatially adequate, but only include a bed and bar-height tables with stools--nowhere to comfortably sit. Bathrooms are barely serviceable, with towel racks, shower rods, etc. visibly pulling out of the walls. Caked-on dirt in the shower made it feel vaguely unsanitary, and once-white tiled floors were full of broken tiles, and grout stained with mold? urine? dirt? left me wishing I had brought those flip flops. The entire space has also clearly been painted over and over again, adding to the college-dorm feeling. Towels are scratchy and often have stains on them, as do the sheets.
The worst part of the rooms was the sliding door/window system--our own door rattled and banged whenever one of our neighbors closed their doors. I was woken up at all hours of the night to what sounded like someone trying to break into our room, when in reality someone was just stepping outside.
On-site parking is mandatory valet at ~$47/day+tax, considerably higher than surrounding properties after a quick web search. Valet is understaffed, so factor +15-25 min just to get your car.
You'll also be forced into paying ~$39/day+tax "Resort Fee," for which you will receive absolutely no value. Even as they advertise that this covers all manner of services, good luck actually finding the amenities to enjoy. The only info given about these is on a slide which displays for 2 seconds every few minutes by the front desk (see photos).
What we found was a motel masquerading as a high-rise hotel, with rooms that made me nostalgic for my old college dorm.
I will caveat that all staff we spoke to were kind and polite, if not necessarily the most helpful. Despite our complaints about the bathroom, we heard no acknowledgement about our concerns, but were just continually offered an upgraded room with a view (an ocean view does not make up for the decrepit bathrooms). Staff's positive attitudes are not nearly enough to overcome the quality of the service and accommodations offered by the Aston Waikiki Beach Hotel.
7.4 Good
Pros: The view and location. This was its only redeeming quality! It’s priced right!
Cons: The bathrooms were small and so old and in need of major renovation! The beds were hard and the pillows inadequate!
9.7 Excellent
Pros: All of the staff was helpful and pleasant
Cons: It's time to upgrade the bathrooms.
8.0 Excellent
Pros: It’s situated very well, at the end of the Wikiki strip. Not over the top, but serviceable. Maybe a bit pricy, but you pay for the location.
Cons: Not clean 100% - maybe about 89%?
Located in Honolulu (Waikiki), Aston Waikiki Beach Hotel is within a 10-minute walk of Honolulu Zoo and Waikiki Aquarium. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Pool
Fitness centre
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
With a stay at Stay Hotel Waikiki, you'll be centrally located in Honolulu, steps from Waikiki Beach and within a 10-minute walk of Royal Hawaiian Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 732 reviews
All reviews
- All reviews
Excellent
8.5
Pros: Hotel is in close proximity to the beach and hotel staff is very friendly. The price is a good value compared to other fancy hotels.
Excellent
9.1
Pros: Great location, staff friendly and coffee all day
Mediocre
2.8
Pros: it location was OK
Mediocre
2.0
Pros: That the hotel was In Hawaii that's it.
Good
6.5
Pros: Great location
Excellent
10.0
Pros: Great hotel, great location, clean
Excellent
9.4
Pros: The staff was very friendly and helpful. Facilities were clean.
Overall, a great value for the money.
Excellent
8.5
Pros: Price, free breakfast/coffee and location. Staff friendly and helpful.
Okay
5.7
Pros: Convenience to the beach and associated activities
Mediocre
3.7
Pros: Hotel had proximity to the beach.
Mediocre
3.7
Pros: I really wanted to love this hotel. When you walk in the main floor is setup with several leather like couches, hammock chairs, LCD TV, 2 computers and printer, tea and coffee available all day with a modern look. Friendly faces at the counter doing their best. My low score reflects the several attempts I made to resolve issues on our week stay where the staff and management failed.
(1) The staff seem ill prepared to answer questions about the area. It is my expectation that the hotel should have some ideas about the restaurants and attractions in their area. Many AIRBNB hosts have lists of places and instructions to get there. In our case we asked about a place 2 blocks and 7 minutes away (Marukame Udon restauarant) highly rated on Yelp. The two people could not figure out how to get there even thought they knew it was always busy. Ended up finding our way there.
(2) When we used the shower for the first time we noticed the shower head was not fully turning on (RM 407 I believe). Hot water was going to the head and very little cold water. A third of the water flowed through the tap. We reported this 3 times to the front desk. The third time i went up to the room with maintenance person and demonstrated the issue. I was nicely told that they could not do anything about this. It was known by maintenance that the fixture were old. There was no concern that someone could get scalded from hot water.
(3) Room cleaning service was poor. The sink and bathrub were never cleaned the week I was there. I ended up cleaning it myself as their were bits of paint flaking off and the sink was not draining correctly. As far as I could tell towels were changed, garbage were emptied and beds made. No change when i left sign out to clean.
Finally I did ask twice to talk to a manager about my experience (first attempt 3 days before i left). No one contacted me. Our last day I got an e-mail asking for feedback. As a result I posted this review. I am disappointed that staff did not block this room so it could be repaired and provided another.
My advice when booking here is that you fully inspect the room. I've never had to be this detailed before as I expect some common sense by the hotel. But in this case they are just filling rooms. Also keep in mind that you are behind the Hyatt and you will here all kinds of noise starting from 3-4 am.
https://www.tripadvisor.ca/ShowUserReviews-g60982-d2385826-r430926391-Stay_Hotel_Waikiki-Honolulu_Oahu_Hawaii.html#
Okay
4.5
Pros: The hotel staff were amazing and if you are there for Waikiki beach then the locale is perfect, but...
Details
Reviews
Overall 7.1 Good
Based on 732 reviews
Cleanliness
7.2
Comfort
6.6
Location
8.8
Services
6.3
Staff
8.2
Value for money
6.5
8.5 Excellent
Pros: Hotel is in close proximity to the beach and hotel staff is very friendly. The price is a good value compared to other fancy hotels.
Cons: Hotel parking is limited. Even with a confirmed hotel reservation, had to wait until the 2nd day to park at the hotel. Parking options are limited and very expensive.
9.1 Excellent
Pros: Great location, staff friendly and coffee all day
Cons: Nothing, except futton uncomfortable....
2.8 Mediocre
Pros: it location was OK
Cons: they claim to have parking, NOT! they only have 7 spaces on a first come first serve basis. the hotel pictures must be from another hotel, there are no photos that match the hotels, it is rundown, dirty, my room was so small my son and I had to take turns moving around and you had to leave the door open in the bathroom to use it. the sink was the size of a salad bowl. ridiculous!! the staff were rude, there is no place to park while you check in, and no where near the hotel to park for a reasonable fee. I'd never stay here again.
2.0 Mediocre
Pros: That the hotel was In Hawaii that's it.
Cons: Everything all of there photos are doctored it's a dirty hostile type hotel no amenities no room service or food
pump dispenser soap and shampoo in the bathrooms. The Windows do not close they are slotted so you hear all of the trash collectors and anything going on outside. The place is horrible.
6.5 Good
Pros: Great location
Cons: Small rooom and bathroom
10.0 Excellent
Pros: Great hotel, great location, clean
Cons:
9.4 Excellent
Pros: The staff was very friendly and helpful. Facilities were clean.
Overall, a great value for the money.
Cons: Wifi was very slow.
Don't plan on streaming any video during your stay. And if you have to do any work remotely, and need a good connection, this is probably not the place.
Wifi was fine for checking email, and basic web browsing.
I ran a speed test and clocked 1MBPS.
8.5 Excellent
Pros: Price, free breakfast/coffee and location. Staff friendly and helpful.
Cons: Bathroom size. 1 elevator.
5.7 Okay
Pros: Convenience to the beach and associated activities
Cons: Many items dI'd not work such as TV and controller, lobby printer, shower head.
3.7 Mediocre
Pros: Hotel had proximity to the beach.
Cons: I wouldn't have hated this place were it not misleadingly advertising. I HATE feeling like a hotel is trying to trick me, as I don't trust them afterwards. Our room was nothing like it was pictured. The mattresses were on the floor, the shower was falling apart, the room had no space to move, and the wifi didn't work. They tacked on fees for things we didn't use and refused to upgrade us to the room that was advertised, even after I offered to pay more for it.
Won't stay again and can't recommend until they learn to advertise honestly.
3.7 Mediocre
Pros: I really wanted to love this hotel. When you walk in the main floor is setup with several leather like couches, hammock chairs, LCD TV, 2 computers and printer, tea and coffee available all day with a modern look. Friendly faces at the counter doing their best. My low score reflects the several attempts I made to resolve issues on our week stay where the staff and management failed.
(1) The staff seem ill prepared to answer questions about the area. It is my expectation that the hotel should have some ideas about the restaurants and attractions in their area. Many AIRBNB hosts have lists of places and instructions to get there. In our case we asked about a place 2 blocks and 7 minutes away (Marukame Udon restauarant) highly rated on Yelp. The two people could not figure out how to get there even thought they knew it was always busy. Ended up finding our way there.
(2) When we used the shower for the first time we noticed the shower head was not fully turning on (RM 407 I believe). Hot water was going to the head and very little cold water. A third of the water flowed through the tap. We reported this 3 times to the front desk. The third time i went up to the room with maintenance person and demonstrated the issue. I was nicely told that they could not do anything about this. It was known by maintenance that the fixture were old. There was no concern that someone could get scalded from hot water.
(3) Room cleaning service was poor. The sink and bathrub were never cleaned the week I was there. I ended up cleaning it myself as their were bits of paint flaking off and the sink was not draining correctly. As far as I could tell towels were changed, garbage were emptied and beds made. No change when i left sign out to clean.
Finally I did ask twice to talk to a manager about my experience (first attempt 3 days before i left). No one contacted me. Our last day I got an e-mail asking for feedback. As a result I posted this review. I am disappointed that staff did not block this room so it could be repaired and provided another.
My advice when booking here is that you fully inspect the room. I've never had to be this detailed before as I expect some common sense by the hotel. But in this case they are just filling rooms. Also keep in mind that you are behind the Hyatt and you will here all kinds of noise starting from 3-4 am.
https://www.tripadvisor.ca/ShowUserReviews-g60982-d2385826-r430926391-Stay_Hotel_Waikiki-Honolulu_Oahu_Hawaii.html#
Cons:
4.5 Okay
Pros: The hotel staff were amazing and if you are there for Waikiki beach then the locale is perfect, but...
Cons: It was very hard to find, as there is nothing labling it and if you rent a car, expect to shell out an additional $20-30 for off site parking, as the hotel's parking is basically non-existant. The room was NOT clean. There was hair ALL across the walls in the bathroom, and not just in the shower. The walls are SUPER thin, so you hear EVERYTHING! This includes the people in the corridor, the street traffic, but most especially the bloody karaoke joint in the lobby. We could not sleep. Additionally, the bed bounced if you so much as moved a toe. Pay a little more and stay at the Hyatt across the street.
With a stay at Stay Hotel Waikiki, you'll be centrally located in Honolulu, steps from Waikiki Beach and within a 10-minute walk of Royal Hawaiian Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Tennis
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach Walk. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 5.6 Okay
Based on 262 reviews
Mediocre
3.4
Pros: The room was so dirty and smelly
Good
6.2
Pros: Nothing
Good
6.2
Pros: The place is close to everything
Good
6.0
Pros: I liked the view and the bed
Okay
5.7
Pros: Helpful staff Well organised front desk.
Mediocre
3.7
Pros: Good location, allowed us to keep car there after check out for a day tour. Lobby was nicely decorated.
Good
7.7
Pros: The Ambassador Hotel has a wonderfully responsiveness staff who were willing to help. For example, our toddler locked us out of the in-room safe and a maintenance person came immediately to open it. The hotel also has filtered water machines and re-usable bottles, which I liked. The gym and laundry were good. The hotel is about a 5 minute walk from the beach.
Excellent
10.0
Pros: Everything
Good
7.7
Pros: The staff here were incredibly friendly and helpful. Location is great-awesome coffee stand out front and close to multiple bus stops and the beach.
Mediocre
2.0
Good
6.0
Pros: Staff is very friendly, rooms are clean, pool is good
Mediocre
3.7
Details
Reviews
Overall 5.6 Okay
Based on 262 reviews
3.4 Mediocre
Pros: The room was so dirty and smelly
Cons:
6.2 Good
Pros: Nothing
Cons: It was small and was given 3 twin size beds for my husband and I.
6.2 Good
Pros: The place is close to everything
Cons: Building is old. They need to remodel the facilities
6.0 Good
Pros: I liked the view and the bed
Cons: Staff doesn't know much about helping people out to learn new things here. The pool has strange hours from 10 AM to 7 PM I think they got that backwards. They overbooked me a day on my room and would not give me a refund. I'm not sure I would stay here again for the amount of money that I paid for 10 days
5.7 Okay
Pros: Helpful staff Well organised front desk.
Cons: Web site dors not say the gym is very small and there is an extra charge for the Internet. $20 Also there is no tea or coffee in the room and no restaurant, therefore no breakfast. This is not good value for money compared to better local hotels.
Very disappointed in this.
3.7 Mediocre
Pros: Good location, allowed us to keep car there after check out for a day tour. Lobby was nicely decorated.
Cons: Room was run down, badly needs updated. No view to speak of. Price was way too high for these accomodations.
7.7 Good
Pros: The Ambassador Hotel has a wonderfully responsiveness staff who were willing to help. For example, our toddler locked us out of the in-room safe and a maintenance person came immediately to open it. The hotel also has filtered water machines and re-usable bottles, which I liked. The gym and laundry were good. The hotel is about a 5 minute walk from the beach.
Cons: The sliding glass window in our room was quite old and a lot of street sound came through, though this was not much of a problem when the fan was running. Overall, the hotel is in need of updating, especially for the kitchen cabinets and flooring.
10.0 Excellent
Pros: Everything
Cons:
7.7 Good
Pros: The staff here were incredibly friendly and helpful. Location is great-awesome coffee stand out front and close to multiple bus stops and the beach.
Cons: They charge a $20 a night resort fee which pays for use of their wifi and filtered water system. In my opinion that fee wasn't justified. Also the facilities while clean and comfortable could be updated.
2.0 Mediocre
Pros:
Cons: They charged us more than we had already paid online. Nobody helped us with our big suitcases.
6.0 Good
Pros: Staff is very friendly, rooms are clean, pool is good
Cons: Rooms require paint at bare minimum, appliances are very rough
3.7 Mediocre
Pros:
Cons: The beds were extremely uncomfortable.
You can feel the springs through the mattress cover. I ended up having to use all of the pillows as additional cushion between my body and the mattress.
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach Walk. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Pool
Fitness centre
Parking
Laundry service
Business centre
No smoking
Wi-Fi
Air-conditioned
Storage available
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