Honolulu hotels near Honolulu Zoo
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Best Honolulu hotels near Honolulu Zoo
Overall 9.1 Excellent
Based on 2,900 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Best service ever!!!!
Excellent
10.0
Pros: Kindness, sensitivity
Good
7.9
Pros: Great location and amenities. Staffs are great.
Excellent
9.0
Pros: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.
Excellent
10.0
Pros: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.
Excellent
9.6
Pros: Location is great , friendly staff. Luxury accomadations
Excellent
10.0
Pros: All staffs are kind.
Excellent
9.6
Pros: The hotel location is very convenient, within walking distance to royal hawaiian center and waikiki beach. We had the three bedroom suite, the ocean view was amazing and to our surprise all rooms was spacious with ensuite bathrooms. The kitchen and laundry rooms were very useful, and staff service is flawless. Overall a perfect home away from home.
Excellent
10.0
Pros: Good location. Beach in a very short stroll (50m) and main hub 1-2 minute walk. We purposely picked Trump to to be a little out of the hub and it was perfect. The rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, full kitchen and a dining area. Never waited more than 20 seconds for a lift. Fantastic stay. We will be back.
Okay
5.0
Pros: Nothing. Sorry but true.
Excellent
9.0
Pros: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.
Excellent
10.0
Pros: Everythin was great. Staff, cleanliness and rooms.
Details
Reviews
Overall 9.1 Excellent
Based on 2,900 reviews
Location
9.2
Service
8.9
Room
8.8
Cleanliness
8.7
Vibe
8.5
Wellness
8.2
Food
8.1
Amenities
8.0
Comfort
7.9
Breakfast
5.6
Pool
3.3
Location
9.3
Service
9.0
Cleanliness
8.9
Room
8.8
Value
4.8
Pool
2.9
Location
9.4
Service
9.2
Beach
8.6
Room
8.5
Comfort
8.4
Pool
3.7
10.0 Excellent
Pros: Best service ever!!!!
Cons: Not one thing!
10.0 Excellent
Pros: Kindness, sensitivity
Cons: Nothing
7.9 Good
Pros: Great location and amenities. Staffs are great.
Cons: We had a one-bedroom suite, so we used sofa bed in the living room. The linen and pillow used for sofa bed were of poor quality.
9.0 Excellent
Pros: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.
Cons: Furnishings a bit dated but service makes up for it.
10.0 Excellent
Pros: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.
Cons: I was very satisfied.
9.6 Excellent
Pros: Location is great , friendly staff. Luxury accomadations
Cons:
10.0 Excellent
Pros: All staffs are kind.
Cons:
9.6 Excellent
Pros: The hotel location is very convenient, within walking distance to royal hawaiian center and waikiki beach. We had the three bedroom suite, the ocean view was amazing and to our surprise all rooms was spacious with ensuite bathrooms. The kitchen and laundry rooms were very useful, and staff service is flawless. Overall a perfect home away from home.
Cons: None
10.0 Excellent
Pros: Good location. Beach in a very short stroll (50m) and main hub 1-2 minute walk. We purposely picked Trump to to be a little out of the hub and it was perfect. The rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, full kitchen and a dining area. Never waited more than 20 seconds for a lift. Fantastic stay. We will be back.
Cons: Close to everything, beach, shops restaurants. Rooms are huge with 2 living areas, 2 bathrooms, 2 balconies, 2 televisions, full kitchen and dining area. Never waited more than 20 seconds for a lift. Staff were excellent. We will be back
5.0 Okay
Pros: Nothing. Sorry but true.
Cons: Very disappointed. The facilities in the hotel are just poor. The swimming pool is small just like a decoration pool.
9.0 Excellent
Pros: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.
Cons:
10.0 Excellent
Pros: Everythin was great. Staff, cleanliness and rooms.
Cons: None
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Overall 8.8 Excellent
Based on 5,340 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Perfect location. Very clean. Wonderful helpful staff.
Excellent
8.3
Pros: Clean. Close to Waikiki and lots of restaurants and shopping.
Good
6.0
Pros: Eggs were not fluffy. No hash browns ever...fruit not always freshly cut.... better at the Hawaiian Hilton.
Excellent
10.0
Pros: Location , ocean view, pool, and staff.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Quiet and relaxing
Excellent
8.0
Excellent
9.6
Pros: Location was great. Amenities and food/drink options nearby were great. Staff were so hospitable and friendly, particularly Nicole who assisted us with our Hawaii tours and plans for other islands THANK YOU.
Excellent
10.0
Pros: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise
Excellent
9.6
Pros: Location, great staff and clean
Excellent
10.0
Excellent
10.0
Pros: Location and pool were great. Breakfast was great
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Details
Reviews
Overall 8.8 Excellent
Based on 5,340 reviews
Location
9.5
Service
8.8
Beach
8.3
WiFi
8.3
Room
8.0
Breakfast
7.1
Location
9.4
Service
8.7
Beach
8.6
Breakfast
7.4
Room
6.6
Comfort
5.7
Location
9.7
Service
8.9
Room
7.7
Beach
7.3
Breakfast
6.3
Value
5.2
9.6 Excellent
Pros: Perfect location. Very clean. Wonderful helpful staff.
Cons: It is a little expensive.
8.3 Excellent
Pros: Clean. Close to Waikiki and lots of restaurants and shopping.
Cons:
6.0 Good
Pros: Eggs were not fluffy. No hash browns ever...fruit not always freshly cut.... better at the Hawaiian Hilton.
Cons: Property needs a major face lift.
10.0 Excellent
Pros: Location , ocean view, pool, and staff.
Cons:
10.0 Excellent
Pros: Location
Cons: Resort fee too high
10.0 Excellent
Pros: Quiet and relaxing
Cons:
8.0 Excellent
Pros:
Cons: Bar closing so early
9.6 Excellent
Pros: Location was great. Amenities and food/drink options nearby were great. Staff were so hospitable and friendly, particularly Nicole who assisted us with our Hawaii tours and plans for other islands THANK YOU.
Cons: Poor gym facility.
10.0 Excellent
Pros: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise
Cons:
9.6 Excellent
Pros: Location, great staff and clean
Cons: Street trucks were a big noisey during the night, not the hotels fault, I think it was from the trump international.
10.0 Excellent
Pros:
Cons: Nothing
10.0 Excellent
Pros: Location and pool were great. Breakfast was great
Cons: Beach Area was small but typical of wai Kiki
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach and International Market Place. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Overall 8.7 Excellent
Based on 6,129 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Room was quite large though a little tired
Excellent
8.8
Pros: Location
Excellent
9.6
Pros: The property was sweet it was almost like a Boutique hotel.
Excellent
10.0
Pros: They made it very easy for us to move twice and with a complement bottle of wine.
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Great staff, outstanding food. Awesome location
Excellent
10.0
Pros: Location was excellent Sound of the ocean at night.
Excellent
8.0
Pros: Pearl Harbour and Diamond Head were great
Excellent
10.0
Pros: Location on the strip cannot be more central than this. Plus, it is right on the beach! So convenient!!
Excellent
8.0
Pros: location
Good
7.0
Pros: Location right on Waikiki beach.
Excellent
8.8
Details
Reviews
Overall 8.7 Excellent
Based on 6,129 reviews
Location
9.6
Beach
9.2
Breakfast
8.3
Service
8.3
Room
7.5
WiFi
5.9
Amenities
5.4
Comfort
4.6
Location
9.5
Beach
9.1
Breakfast
8.3
Service
7.8
Room
7.1
Vibe
6.2
Amenities
4.6
Comfort
3.9
Location
9.9
Beach
9.1
Breakfast
8.2
Service
7.6
Room
7.3
Value
5.9
Vibe
5.7
Amenities
5.2
Comfort
4.7
Location
9.6
Service
8.6
Location
9.5
6.7 Good
Pros: Room was quite large though a little tired
Cons: Our room was not cleaned during the day even though we were not in it most of the time!! Lifts are slow and decor is dated .
8.8 Excellent
Pros: Location
Cons: The breakfast in the club 47 was average
9.6 Excellent
Pros: The property was sweet it was almost like a Boutique hotel.
Cons: While centrally located the area was more crowded than I expected.
10.0 Excellent
Pros: They made it very easy for us to move twice and with a complement bottle of wine.
Cons: a small complement breakfast. Breakfast opened up too last, especially when you are scheduled for a 6: 30am a tour.
10.0 Excellent
Pros: location
Cons: unexpected resort fee
10.0 Excellent
Pros: Great staff, outstanding food. Awesome location
Cons:
10.0 Excellent
Pros: Location was excellent Sound of the ocean at night.
Cons:
8.0 Excellent
Pros: Pearl Harbour and Diamond Head were great
Cons: Shaded area or at least a hotel sun brolly
10.0 Excellent
Pros: Location on the strip cannot be more central than this. Plus, it is right on the beach! So convenient!!
Cons: All was amazing!
8.0 Excellent
Pros: location
Cons: cleanliness
7.0 Good
Pros: Location right on Waikiki beach.
Cons: It was pricey, but I everything is pricey in Waikiki. For what you get, the cost was not worth it.
8.8 Excellent
Pros:
Cons: Noise from other guests in hallway was a little annoying
With a stay at Outrigger Waikiki Beach Resort in Honolulu (Waikiki), you'll be steps from Waikiki Beach and International Market Place. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Honolulu? This resort has facilities measuring 4190 square feet (389 square meters), including conference space.
Opened in 1927 and affectionately called the “Pink Palace of the Pacific,” The Royal Hawaiian, a Luxury Collection Resort is a haven of timeless luxury. Modern yet indigenous, the resort offers unprecedented amenities, unrivaled accommodations and exclusive services – all designed to provide the ultimate global trendsetter with a unique luxury experience. From first-class accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's spirit and the essence of an indulgent escape. Exceptional Epicurean Journeys can be found at award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area are both complemented with pink-hued umbrellas to match the resort’s signature color.
Overall 8.6 Excellent
Based on 3,050 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.
Excellent
10.0
Pros: Great location
Good
7.0
Pros: Very easy and quickly move to beach from this hotel
Excellent
10.0
Pros: Great location was great. Hotel staff was outstanding
Good
7.5
Pros: It was a real treat to stay at the Pink Palace. We stayed in the new tower and I liked how it restricted the public from the space - the rest of the resort is a tourist attraction so there is little privacy. It was lovely to have complimentary drinks in the evenings and coffee in the mornings, thank you. I also liked having an ice machine on our floor. The Frette robes in the room were divine.
Excellent
10.0
Pros: The staff where amazing really wonderful, went out of their way to make the stay enjoyable. Rooms were as described, they were larger than most rooms. Loved my stay, highly recommend the Royal Hawaiian.
Excellent
8.0
Pros: Best location on Waikiki. View amazing. It's the Royal Hawaiian so you need to stay here once in your life. The public areas and gardens are beautiful and Mai Tai bar is one of my favourite places to go.
Mediocre
3.0
Pros: It was right on the beach.
Good
7.0
Pros: The hotel is beautiful and staff were really friendly..
Excellent
8.0
Pros: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.
Excellent
8.0
Pros: Location of the hotel in Waikiki and next to the Royal Hawaiian Center.
Okay
5.0
Pros: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.
Details
Reviews
Overall 8.6 Excellent
Based on 3,050 reviews
Location
9.1
Beach
8.9
Vibe
8.2
WiFi
8.2
Amenities
8.0
Breakfast
7.4
Room
7.1
Service
6.9
Comfort
5.6
Wellness
4.7
Cleanliness
4.5
Location
9.3
Vibe
8.0
Breakfast
7.4
Room
6.7
Service
6.3
Comfort
5.4
Value
4.7
Pool
4.3
Location
8.9
Beach
8.8
Service
6.5
Room
5.9
Comfort
5.2
Pool
4.1
10.0 Excellent
Pros: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.
Cons: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!
10.0 Excellent
Pros: Great location
Cons:
7.0 Good
Pros: Very easy and quickly move to beach from this hotel
Cons: very noisy from next room
10.0 Excellent
Pros: Great location was great. Hotel staff was outstanding
Cons: Pool area was small
7.5 Good
Pros: It was a real treat to stay at the Pink Palace. We stayed in the new tower and I liked how it restricted the public from the space - the rest of the resort is a tourist attraction so there is little privacy. It was lovely to have complimentary drinks in the evenings and coffee in the mornings, thank you. I also liked having an ice machine on our floor. The Frette robes in the room were divine.
Cons: The pool closed at 6pm which seemed ridiculous and we felt the staff were complacent and a bit sassy. I think that the staff that work with the guests only versus the staff that work with the public who visit and use the resort have different service standards. It was disappointing as a guest to be treated poorly because your staff are exhausted by serving the general public. There was no table service at the beach umbrellas yet we paid $45 USD to use the chairs on the beach. We had to go and get our own food and drinks through the day which was not typical of a 5 star resort. By the pool, a large number of chairs and umbrella spaces are reserved which was also disappointing as there were never enough.
10.0 Excellent
Pros: The staff where amazing really wonderful, went out of their way to make the stay enjoyable. Rooms were as described, they were larger than most rooms. Loved my stay, highly recommend the Royal Hawaiian.
Cons: Nothing
8.0 Excellent
Pros: Best location on Waikiki. View amazing. It's the Royal Hawaiian so you need to stay here once in your life. The public areas and gardens are beautiful and Mai Tai bar is one of my favourite places to go.
Cons: I have stayed at a few different places. I think for what you pay the rooms need a renovation. I stayed in the tower and there are stains on the walls and to room is looking tired. I paid extra for modern renovated room, and I didn't get one. The club breakfast was really bad. If I go back I'll try the traditional rooms as the tower isn't 5 star luxury.
3.0 Mediocre
Pros: It was right on the beach.
Cons: The service was not very good, our room went uncleaned for serveral days, everything was beyond expensive, nothing was complimentary, our room was quite small and simple for a 5 star resort.
7.0 Good
Pros: The hotel is beautiful and staff were really friendly..
Cons: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.
8.0 Excellent
Pros: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.
Cons: The Mai Tai Bar is too modern now.
8.0 Excellent
Pros: Location of the hotel in Waikiki and next to the Royal Hawaiian Center.
Cons: Hotel entrance was hard to find coming in from HNL with Shared Ride. We ended up walking in from the back of the hotel by the beach and the pool rolling our suitcases.
5.0 Okay
Pros: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.
Cons: Staff are not friendly, the hotel is old , no fan in shower. Not body wash for first couple days. I don't recommend it.
Opened in 1927 and affectionately called the “Pink Palace of the Pacific,” The Royal Hawaiian, a Luxury Collection Resort is a haven of timeless luxury. Modern yet indigenous, the resort offers unprecedented amenities, unrivaled accommodations and exclusive services – all designed to provide the ultimate global trendsetter with a unique luxury experience. From first-class accommodations in the landmark Historic Wing and the magnificent Mailani Tower to world-class dining, the 528-room resort embodies the allure of Hawaii's spirit and the essence of an indulgent escape. Exceptional Epicurean Journeys can be found at award-winning Azure Restaurant, the original Mai Tai Bar, the Royal Hawaiian Bakery and A Royal Hawaiian Luau – Aha Aina, Waikiki’s only oceanfront luau. The intimate Malulani Pool and private beach area are both complemented with pink-hued umbrellas to match the resort’s signature color.
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is a 2-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 7,110 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The pool staff is amazing. We loved our waitress Janice. She was exceptional and attentive to our needs. This is our 2nd stay at Alohilani and we live the property.
Good
6.7
Pros: Beds and bedding very comfortable. Location to beach, shops and restaurants excellent
Excellent
9.0
Pros: Rooms were nice and pool was awesome
Excellent
8.0
Pros: The location was perfect. My view of the ocean was unmatched.
Excellent
10.0
Pros: The staff was amazing. The hotel was clean and steps to the beach. It was in a nice part of town. However, we were at the nicest property in the area. We loved it. The club access is a definite plus. Great evening snacks with free beer on tap and variety of wines. The breakfast at the club had something for everyone including Miso Soup with all the trimmings!
Excellent
10.0
Pros: Great location when you check-in great atmosphere the rules were just OK they look nothing like the lobby looks like they spent most of the money in the lobby had a couple of issues with staff members But overall my family and I had a great time
Excellent
10.0
Pros: Everything!!!!! The facilities were amazing. I totally recommend this hotel to anyone visiting or wanting a staycation.
Excellent
8.0
Pros: Staff at the concierge was very kind. Clean room, very close to Waikiki beach. Nice pool at the resort.
Okay
5.0
Pros: Cleanliness Location
Good
7.0
Pros: Extremely comfy beds, watching the sunset from the jacuzzi was beautiful, the pools open until late, the delightful man who brought round complimentary cookies each day. The lobby is very nice.
Good
6.0
Pros: Location was great. Nice amenities on property.
Good
6.0
Pros: location and bedding
Details
Reviews
Overall 8.5 Excellent
Based on 7,110 reviews
Beach
9.5
Location
9.3
Vibe
8.8
Pool
7.8
Service
7.4
Room
7.3
WiFi
7.0
Breakfast
6.1
Value
4.7
Comfort
4.2
Location
9.3
Vibe
8.5
Pool
7.6
Service
6.8
Room
6.7
Breakfast
6.4
Value
3.9
Comfort
3.4
Beach
9.6
Location
9.1
Vibe
8.6
Room
7.6
Pool
7.3
Service
6.3
Breakfast
5.9
Value
4.7
Comfort
4.1
Location
9.3
Vibe
8.6
Pool
7.4
Amenities
7.0
Service
6.9
Room
6.8
Value
4.9
Comfort
4.1
Location
8.9
Vibe
8.4
Service
7.7
Room
6.8
10.0 Excellent
Pros: The pool staff is amazing. We loved our waitress Janice. She was exceptional and attentive to our needs. This is our 2nd stay at Alohilani and we live the property.
Cons: No room service ☹️
6.7 Good
Pros: Beds and bedding very comfortable. Location to beach, shops and restaurants excellent
Cons: Rooms while comfortable were dated and lacking any enhancements. Bathroom was not very attractive and very small Coffee maker a great addition but a very limited number of capsules provided.
9.0 Excellent
Pros: Rooms were nice and pool was awesome
Cons:
8.0 Excellent
Pros: The location was perfect. My view of the ocean was unmatched.
Cons: Cleaning staff was a little lacking. Our room and right outside the room had an interesting smell. Was a little unappealing.
10.0 Excellent
Pros: The staff was amazing. The hotel was clean and steps to the beach. It was in a nice part of town. However, we were at the nicest property in the area. We loved it. The club access is a definite plus. Great evening snacks with free beer on tap and variety of wines. The breakfast at the club had something for everyone including Miso Soup with all the trimmings!
Cons: The only thing we didn’t like was having to leave.
10.0 Excellent
Pros: Great location when you check-in great atmosphere the rules were just OK they look nothing like the lobby looks like they spent most of the money in the lobby had a couple of issues with staff members But overall my family and I had a great time
Cons: The roofer just OK if you members of the staff need to look up the word Aloha so they could know what it means
10.0 Excellent
Pros: Everything!!!!! The facilities were amazing. I totally recommend this hotel to anyone visiting or wanting a staycation.
Cons: n/a
8.0 Excellent
Pros: Staff at the concierge was very kind. Clean room, very close to Waikiki beach. Nice pool at the resort.
Cons: There was a connected room next door. It is locked but I could hear the voice from next door very easily. I would like some more privacy. The shuttle that I reserved at the hotel didn't arrive on time so I had to take taxi to the airport.
5.0 Okay
Pros: Cleanliness Location
Cons: Average anonymous hotel I could have been in Vegas by looking at the hotel
7.0 Good
Pros: Extremely comfy beds, watching the sunset from the jacuzzi was beautiful, the pools open until late, the delightful man who brought round complimentary cookies each day. The lobby is very nice.
Cons: Pool located between 2 large towers of rooms so often had no sun on it, not enough sun beds when busy, can't use some of the beds/areas around the pool without reserving and paying for them which was irritating when these images are what enticed me to book this hotel. Long waits for the lifts. Small balcony. Overall felt the hotel lacked the wow factor you expect for the money.
6.0 Good
Pros: Location was great. Nice amenities on property.
Cons: Over priced and daily parking fee.
6.0 Good
Pros: location and bedding
Cons: internet super slow severely overpriced ridiculous resort fee
Located in Honolulu (Waikiki), 'Alohilani Resort Waikiki Beach is a 2-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; BOGO admission to Magic of Polynesia Show; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.
Overall 8.5 Excellent
Based on 4,762 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: staff nice
Excellent
9.0
Pros: Good Happy hours Quite rooms Great staff Good food
Excellent
8.5
Pros: Comfortable bed. Great views. Amazing staff.
Excellent
8.0
Pros: close proximity to the beach.
Excellent
8.8
Pros: really great ocean view right next to the main strip.
Okay
5.0
Pros: Not sure if this is about the restaurant or hotel
Excellent
8.8
Pros: Towel machines, free DVD rental machine, great location to Waikiki beach and shopping centers, 24/7 room service and friendly staffs.
Excellent
9.0
Pros: Location, staff and hotel amenieties
Poor
1.0
Pros: None
Mediocre
2.0
Pros: Front desk when they check your ID & see you are local on top room next to me & above me was under the construction I to much noice of construction & construction workers talking outside very loud & when I call to complainant got nothing but attitude!
Excellent
8.0
Pros: Excellent staff, great walk in shower and nice room. Nice hotel amenities.
Excellent
8.0
Pros: Staff was friendly. The location to the beach, and the restaurant 24/7.
Details
Reviews
Overall 8.5 Excellent
Based on 4,762 reviews
Beach
9.6
Location
9.4
Service
8.4
Room
7.9
WiFi
7.1
Breakfast
6.9
Amenities
6.0
Comfort
5.4
Beach
9.8
Location
9.6
Service
7.9
Room
7.3
Breakfast
6.8
Value
6.3
Amenities
6.3
Vibe
6.3
Comfort
4.6
Beach
9.5
Location
9.3
Service
8.1
Room
8.0
Breakfast
6.7
Vibe
6.1
Amenities
6.0
Comfort
5.4
Location
9.5
Service
8.6
Food
7.5
Room
7.4
Amenities
5.6
Location
9.5
9.0 Excellent
Pros: staff nice
Cons: not much choices of places to eat in the hotel just basically 1
9.0 Excellent
Pros: Good Happy hours Quite rooms Great staff Good food
Cons: No microwave in rooms. You have a refrigerator you should have a microwave. Not a fan of paying for parking when I already pay for resort fees. A big RIP off
8.5 Excellent
Pros: Comfortable bed. Great views. Amazing staff.
Cons: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.
8.0 Excellent
Pros: close proximity to the beach.
Cons: With the cost of the room, charging an additional $35/day to park was unacceptable. That cost should be listed up front in the booking information.
8.8 Excellent
Pros: really great ocean view right next to the main strip.
Cons:
5.0 Okay
Pros: Not sure if this is about the restaurant or hotel
Cons: As above
8.8 Excellent
Pros: Towel machines, free DVD rental machine, great location to Waikiki beach and shopping centers, 24/7 room service and friendly staffs.
Cons: The facilities are old.
9.0 Excellent
Pros: Location, staff and hotel amenieties
Cons: none
1.0 Poor
Pros: None
Cons: My reservation wasnt honored and I got stuck in a double room. The view was terrible of the city, the lighting was full and gloom. The bathroom and windows were barely clean. Cabinets that open the refrigerator are hanging on by 1 hinge. Not satisfied
2.0 Mediocre
Pros: Front desk when they check your ID & see you are local on top room next to me & above me was under the construction I to much noice of construction & construction workers talking outside very loud & when I call to complainant got nothing but attitude!
Cons: Room, staff attitude,overall stay was bad!
8.0 Excellent
Pros: Excellent staff, great walk in shower and nice room. Nice hotel amenities.
Cons: The hidden resort fee.
8.0 Excellent
Pros: Staff was friendly. The location to the beach, and the restaurant 24/7.
Cons: The staff inside of the hotel gift shop appeared to think we were going to steal every time we entered the area for our free beverages offered by the hotel. It was consistent each and every time we entered the area.
Daily Resort Charge will be added to the room rate and includes: internet access; unlimited movies; BOGO admission to Magic of Polynesia Show; Ala Moana & International Market savings passport; 2 daily water/soda; recreational & cultural activities; pool toys & activities; local/toll-free calls. Situated on the Diamond Head end of Waikiki, just one block from world-famous Waikiki Beach, the award-winning Hilton Waikiki Beach hotel offers guests an exceptional experience of modern comforts and personalized guest service with aloha. The 601 guest rooms and suites, with striking ocean and mountain views, offer 24-hour room service and Waikiki's only 24-hour full service restaurant and bar serving breakfast, lunch and dinner around the clock. The hotel's exclusive panoramic ocean-view event space, Altitude @ 37, completes 17,000 sq. ft. of flexible function space including an 8,000 sq. ft. grand ballroom, executive boardroom and an award-winning culinary team featuring award-winning Chef James Aptakin, winner of the Food Network's Big Bash Caterers. We offer outdoor gardens and a gazebo for weddings, receptions and corporate gatherings. Our modern hotel has been recognized as a "Best Lodging and Dining Deals on Oahu" by Conde Nast Traveler, Gold Key Award winner by Meetings and Conventions magazine and "Best Overall Accommodations - Diamond Awards" by Hilton Hotel Corporation. Our location a block from the beach in the center of Waikiki, in addition to unique ocean and mountain views, gives you a quieter environment yet puts you in proximity to numerous activities and dining options. Our one tower format means less walking, personalized service and shorter lines, and all with no resort fee.
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
Overall 8.5 Excellent
Based on 4,591 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.6
Pros: Had prepaid but for some reason on checkin they removed another $2,000+ from my global wallet which alerts me of all debits within an hour unlike credit cards so most people would never know till end of vacation 8 days later funds have still not been returned into my virgin wallet and we are departing now. Someone else behind me in queue said it is quite common
Excellent
10.0
Pros: Every member of staff was outstanding! Great location.
Mediocre
2.0
Excellent
8.0
Pros: The location.
Excellent
10.0
Pros: It's history, beachfront location, and character were the best parts about the hotel.
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Right on the beach
Excellent
9.0
Pros: pool and near beach
Excellent
9.2
Pros: The Location is Ideal for being in Waikiki. the view of the ocean from this location is spectacular Hotel offers quite a few of activities
Excellent
10.0
Pros: Location, luxury, staff.
Excellent
9.6
Pros: Great setting with old time charm
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 4,591 reviews
Location
9.4
Beach
9.2
WiFi
8.0
Breakfast
7.7
Vibe
7.7
Room
7.0
Service
6.9
Cleanliness
5.4
Comfort
4.1
Value
4.0
Location
9.5
Beach
9.1
Breakfast
7.9
Room
7.2
Service
6.8
Cleanliness
5.9
Value
4.6
Comfort
4.3
Location
9.4
Beach
8.6
Service
6.9
Room
6.3
Comfort
3.6
Value
3.4
Service
6.9
Room
6.7
9.6 Excellent
Pros: Had prepaid but for some reason on checkin they removed another $2,000+ from my global wallet which alerts me of all debits within an hour unlike credit cards so most people would never know till end of vacation 8 days later funds have still not been returned into my virgin wallet and we are departing now. Someone else behind me in queue said it is quite common
Cons:
10.0 Excellent
Pros: Every member of staff was outstanding! Great location.
Cons:
2.0 Mediocre
Pros:
Cons: Waste of money. This is far from a 4.5 star hotel.
8.0 Excellent
Pros: The location.
Cons: Foods are very expensive. Also bathroom is small.
10.0 Excellent
Pros: It's history, beachfront location, and character were the best parts about the hotel.
Cons:
2.0 Mediocre
Pros: Location
Cons: When I checked in with my Mother who was in a wheel chair our room was not yet ready and they offered us an alternate room which was not ADA compatible. The room had a tight fit for the wheelchair and to get into the toilet. The shower was inaccessible.
10.0 Excellent
Pros: Right on the beach
Cons: Parking and resort fees
9.0 Excellent
Pros: pool and near beach
Cons: .
9.2 Excellent
Pros: The Location is Ideal for being in Waikiki. the view of the ocean from this location is spectacular Hotel offers quite a few of activities
Cons: Would have preferred a room with a better view and a bath tub
10.0 Excellent
Pros: Location, luxury, staff.
Cons: Nothing
9.6 Excellent
Pros: Great setting with old time charm
Cons: Rooms are small shower leaked on the floor had small flood every shower
10.0 Excellent
Pros: Location
Cons:
Celebrate the best of Honolulu from Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Widely known as the "First Lady of Waikiki," our historic hotel first opened its doors in 1901 and offers a seamless blend of Victorian elegance and contemporary comfort. Boasting an unbeatable beachfront location, we're just steps from the immaculate shores of legendary Waikiki Beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. For your convenience, we provide three distinct, sophisticated room layouts, each one overflowing with thoughtful amenities. In addition, our hotel features a towering banyan tree, a shimmering outdoor pool, a state-of-the-art fitness center, the only beachfront spa in Waikiki and six on-site bars and restaurants. Host an event with us here in Honolulu to take advantage of stunning outdoor venues and top-quality planning and catering. Allow Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to raise the bar for beachfront luxury.
In the center of Waikiki-the heartbeat of excitement and entertainment-our resort is perfectly located for fun-loving family vacations. Just three miles from the famed Diamond Head crater, we're mere steps from Waikiki Beach, shopping and more. Relax at our two outdoor pools, Sheraton Fitness and Spa Khakara and share great times at our three unique restaurants. Connect at the stylish and comfortable Leahi Club Lounge or in 15 meeting rooms-including one of Hawaii's largest ballrooms. Enjoy modern Hawaiian style found in 1,636 guest rooms-with ocean views from many of our rooms and all 136 suites. Relax in the comfort of island accommodations boasting the pure white Sheraton Signature Sleep Experience, an LCD TV and a fresh-air lanai.
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Overall 8.4 Excellent
Based on 6,722 reviews
All reviews
- All reviews
- Families
- Couples
Good
6.0
Pros: Infinity pool was cool
Okay
4.6
Pros: Location is spot on Pool is great
Excellent
9.6
Pros: The staff heard about our experience at at the Princess Sheraton in Waikiki and reserved an upgraded room for us for a small fee. the room was incredible! The gentleman guiding the lines at check in was friendly and offered us leis upon arrival. the security team were very helpful in retrieving a credit card left at the bar.
Excellent
10.0
Pros: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.
Good
6.2
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Excellent
8.8
Pros: Very clean. Pool area is amazing with lots of seats available.
Good
6.0
Pros: Location
Excellent
8.0
Pros: Pool
Excellent
10.0
Pros: We loved the location. . the staff were very friendly and the rooms were very clean and modern.
Okay
4.0
Pros: Location and pool
Poor
1.0
Excellent
10.0
Pros: The pool!
Details
Reviews
Overall 8.4 Excellent
Based on 6,722 reviews
Location
9.5
Wellness
9.4
Beach
9.3
WiFi
9.3
Bar
8.9
Pool
8.8
Breakfast
7.6
Room
7.5
Amenities
7.4
Service
7.3
Cleanliness
5.6
Value
4.7
Comfort
4.0
Location
9.6
Beach
9.2
Pool
8.7
Breakfast
7.4
Service
7.2
Room
6.5
Cleanliness
5.8
Vibe
5.6
Value
4.2
Comfort
3.8
Location
9.5
Pool
8.9
Service
7.2
Room
7.2
Vibe
6.3
Value
4.1
Comfort
4.1
6.0 Good
Pros: Infinity pool was cool
Cons: It doesnt make sense for the pool towel service to close at 6 when the pool stays open until 8. Lots of people including myself didnt like this.
4.6 Okay
Pros: Location is spot on Pool is great
Cons: Hotel is under construction If you book through booking.com they give you the worst possible room in the class, this was advised to me by Keenan the duty manager. My room on arrival was in no way ocean front, it was half city view/partial ocean view. Check photos below. No compensation has been offered... impossible to get in touch with booking.con
9.6 Excellent
Pros: The staff heard about our experience at at the Princess Sheraton in Waikiki and reserved an upgraded room for us for a small fee. the room was incredible! The gentleman guiding the lines at check in was friendly and offered us leis upon arrival. the security team were very helpful in retrieving a credit card left at the bar.
Cons: there was some construction going on. even 6 floors above us we could still hear it during the day making naps difficult.
10.0 Excellent
Pros: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.
Cons:
6.2 Good
Pros: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.
Cons: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.
8.8 Excellent
Pros: Very clean. Pool area is amazing with lots of seats available.
Cons: Resort fee is very high. You get all these benefits for it but we for one didn’t use them. So it was a waste for us. I know most hotels in Waikiki charge a resort fee, but this one is extremely high just because it is the Sheraton.
6.0 Good
Pros: Location
Cons: Overpriced restaurants, expensive drinks that contain very little alcohol
8.0 Excellent
Pros: Pool
Cons:
10.0 Excellent
Pros: We loved the location. . the staff were very friendly and the rooms were very clean and modern.
Cons: We just didn't like how the electricity was out for 3 hours due to maintenance and we were leaving the next morning, It cut our last day short because we had to be back at the hotel before the electricity switches off. There was hidden cost, we had to pay $45 per day on top of our booking.
4.0 Okay
Pros: Location and pool
Cons: loud construction noise
1.0 Poor
Pros:
Cons: They did not even change the towels for me. The towels were smelly. I put it on the floor, but they did not change one for me. It was still smelly on the second day. I assumed that they just put the towel on the floor for me. The cleanliness was suck!
10.0 Excellent
Pros: The pool!
Cons:
In the center of Waikiki-the heartbeat of excitement and entertainment-our resort is perfectly located for fun-loving family vacations. Just three miles from the famed Diamond Head crater, we're mere steps from Waikiki Beach, shopping and more. Relax at our two outdoor pools, Sheraton Fitness and Spa Khakara and share great times at our three unique restaurants. Connect at the stylish and comfortable Leahi Club Lounge or in 15 meeting rooms-including one of Hawaii's largest ballrooms. Enjoy modern Hawaiian style found in 1,636 guest rooms-with ocean views from many of our rooms and all 136 suites. Relax in the comfort of island accommodations boasting the pure white Sheraton Signature Sleep Experience, an LCD TV and a fresh-air lanai.
Discover a true resort hotel with unrivaled service, luxurious amenities and sweeping views of the Pacific Ocean at Waikiki Beach Marriott Resort & Spa. Located next to Diamond Head Crater, our beach resort boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our newly renovated Nanea Lobby. Explore an array of Honolulu-area attractions near our resort, including Pearl Harbor and Waikiki Aquarium. Play in the surf or relax with a poolside drink at the Moana Terrace. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and plush bedding. Pamper yourself at our resort’s day spa, which features rejuvenating treatments and Aveda products. Our hotel offers a selection of award-wining restaurants, serving everything from locally inspired dishes to dry-aged steaks and classic Italian fare. Elevate your experience and let the Waikiki Beach Marriott Resort & Spa sweep you off your feet.
Overall 8.4 Excellent
Based on 5,804 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Renovated rooms. The view from the balcony was great.
Excellent
8.0
Pros: Pleasant evening....enjoyed out stay.
Excellent
9.6
Pros: Close to beach!
Excellent
9.6
Pros: Great location! Very close to the beach and the hotel staff was very friendly and helpful!
Excellent
8.3
Pros: Staff.
Excellent
9.0
Pros: big room,wonderful ocean view
Excellent
8.2
Pros: Wonderful associates
Excellent
10.0
Pros: I loved everything our room was beautiful, had great views of the beach and Diamond Head, the staff was very helpful and diligent, always willing to be of good service.
Good
6.0
Pros: It was very clean and great location
Excellent
10.0
Pros: Great service, venue and location. Thoroughly enjoyed our 1 night stay. Excellent value for money
Excellent
8.8
Pros: Rooms have been updated.
Okay
4.0
Details
Reviews
Overall 8.4 Excellent
Based on 5,804 reviews
Location
9.3
Beach
9.2
Service
8.1
Room
7.5
WiFi
7.4
Breakfast
6.5
Vibe
6.1
Comfort
5.4
Value
4.3
Location
9.7
Beach
9.0
Room
7.1
Breakfast
6.5
Service
6.4
Vibe
5.0
Comfort
4.9
Value
3.6
Beach
9.4
Location
9.4
Service
8.5
Room
6.6
Vibe
5.8
Comfort
4.5
Value
3.9
8.3 Excellent
Pros: Renovated rooms. The view from the balcony was great.
Cons: Noise from the street. You could look at all balconies.
8.0 Excellent
Pros: Pleasant evening....enjoyed out stay.
Cons:
9.6 Excellent
Pros: Close to beach!
Cons:
9.6 Excellent
Pros: Great location! Very close to the beach and the hotel staff was very friendly and helpful!
Cons: The glass shower door leaked onto the bathroom floor, and the shower door wouldn’t shut all the way. The Moana Terrace Resturant on poolside waitress was not very friendly at all.
8.3 Excellent
Pros: Staff.
Cons: Public spaces are worn out and need updating. Under renovation; new room was nice. One pool closed, the existing... well between the tired menu and the AWFUL blasting music / live performances (very suited for a retirement home) the energy needed a walker. The staff: Great. FIVE STARS.
9.0 Excellent
Pros: big room,wonderful ocean view
Cons: the toilet light is too strong for go to toilet at midnight, it will affect the other person still sleep. No boil water machine.
8.2 Excellent
Pros: Wonderful associates
Cons: pool assignments during renovations and policing of property
10.0 Excellent
Pros: I loved everything our room was beautiful, had great views of the beach and Diamond Head, the staff was very helpful and diligent, always willing to be of good service.
Cons: I don't have any complaints about this hotel, would highly recommend. We were very lucky to have a remodeled room, if not I would be one of the few guest I met that stayed in an older room and was not happy.
6.0 Good
Pros: It was very clean and great location
Cons: The pool was not very big and the pool area left much to be desired.
10.0 Excellent
Pros: Great service, venue and location. Thoroughly enjoyed our 1 night stay. Excellent value for money
Cons:
8.8 Excellent
Pros: Rooms have been updated.
Cons: Section between towers on 3rd level is under construction.
4.0 Okay
Pros:
Cons: The rooms definitely need a makeover specially the shower.
Discover a true resort hotel with unrivaled service, luxurious amenities and sweeping views of the Pacific Ocean at Waikiki Beach Marriott Resort & Spa. Located next to Diamond Head Crater, our beach resort boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our newly renovated Nanea Lobby. Explore an array of Honolulu-area attractions near our resort, including Pearl Harbor and Waikiki Aquarium. Play in the surf or relax with a poolside drink at the Moana Terrace. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and plush bedding. Pamper yourself at our resort’s day spa, which features rejuvenating treatments and Aveda products. Our hotel offers a selection of award-wining restaurants, serving everything from locally inspired dishes to dry-aged steaks and classic Italian fare. Elevate your experience and let the Waikiki Beach Marriott Resort & Spa sweep you off your feet.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium BOGO; DVD/game use; local/toll-free calls Set on the widest beach in Waikiki, Hilton Hawaiian Village is a non-smoking resort hotel. The daily resort charge is added to the room rate and includes guest internet access, history wall, outdoor exercise classes, cultural activity lessons, outdoor movies, local toll-free and credit cards calls with no access fee, 20 percent off afternoon sail, discount on Waikiki Beach activity rentals, 10 percent off or 1 category upgrade on a 2-day car rental. The resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000 square foot super pool and the best waterslides in Waikiki. The resort offers 20 restaurants and lounges, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 90 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children’s program is for ages 5-12. The full service Manadara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering resort or stunning oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office.
Overall 8.3 Excellent
Based on 16,417 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Convenient to have all the stores around the hotel. The pools were enjoyable. The staff were extremely nice and kind .
Poor
1.0
Excellent
10.0
Pros: I loved this resort fireworks on friday evenings, shopping food and everything you need is right here!! Tapa bar and live music every night is lovely!! Will def be the only hotel I stay while visiting oahu!!
Excellent
9.0
Pros: customer service from Jackie at digital guest desk was welcoming and enjoyable
Excellent
10.0
Pros: The location is so convenient. The view is spectacular. There was different pools for the kids to enjoy.
Excellent
10.0
Pros: Bed very restful and room was nicely appointed and clean.
Excellent
10.0
Pros: Ocean View is amazing. Very close to the ocean. Many places to eat and shops right outside the hotel.
Mediocre
2.0
Pros: The hotel itself is right on Waikiki Beach which is beautiful. Location was perfect. I
Excellent
10.0
Pros: Staff made you feel welcomed
Excellent
8.0
Pros: Great location, lovely staff.
Excellent
9.6
Pros: Great location and staff. Enjoyed our stay
Good
6.0
Pros: This hotel is in the heart of the city, which allows you to walk to most locations.
Details
Reviews
Overall 8.3 Excellent
Based on 16,417 reviews
Beach
8.9
Location
8.8
Pool
7.6
Amenities
7.1
WiFi
6.7
Service
6.6
Room
6.5
Food
6.3
Cleanliness
6.0
Vibe
5.6
Comfort
5.5
Breakfast
4.6
Value
3.3
Beach
8.9
Location
8.8
Pool
7.3
Service
6.0
Room
5.7
Cleanliness
5.5
Vibe
5.0
WiFi
4.8
Breakfast
4.5
Comfort
4.5
Value
3.4
Beach
8.9
Location
8.3
Room
7.1
Pool
7.1
Service
6.4
Food
6.0
WiFi
5.2
Breakfast
4.8
Vibe
4.1
Value
2.9
Beach
9.1
Location
8.8
Service
6.8
Room
6.0
Cleanliness
5.9
Vibe
4.9
Value
3.3
Beach
9.1
Location
9.1
Amenities
7.2
Service
6.4
Room
5.7
Vibe
4.8
WiFi
4.5
Value
3.4
9.0 Excellent
Pros: Convenient to have all the stores around the hotel. The pools were enjoyable. The staff were extremely nice and kind .
Cons: Disappointed not to have a shuttle from the airport to the hotel.
1.0 Poor
Pros:
Cons: DON’T STAY! WORST EXPERIENCE WHICH RUINED OUR HONEYMOON!! We just left staying at the Hilton Hawaiian Village and have been misled and lied to by the staff at Hilton. Upon check-in we mentioned to the staff member that it was our honeymoon and she then advised she will see what she can do for us and look after us. She then gave us a complimentary room upgrade. I was given a piece of paper to sign which she told us was for the credit card authorisation to hold funds until we leave. 3 days later I found a large charge on my card which cleared the remaining funds for the rest of our honeymoon. I queried and they advised me that the charge is for the room upgrade. I advised the manager I was told it was complimentary however she kept insisting we were clearly advised there is a charge. It turns out that the paper the initial staff member gave to us was for additional charges which she misled us in signing. My points are: - if I wanted to pay for a room upgrade, why would I not pay for it cheaper when booking online - Why would I downgrade half way through my stay and be kicked out of a room during my honeymoon - Why would I pay to be upgraded to a double bed room when I paid for a king bed room. - Why did your staff member say the room was complimentary and the person I spoke to to see if I can change our double bed for king. When I spoke to them I was told the room is a double but is free upgrade and if we want a king back they have to downgrade us. After continually disputing the charges we were refunded for the nights we never spent in the room (not sure how that is called a refund), and 50% refund for the nights we spent in the room. Whilst we were disputing the charges, an American couple were complaining about the quality of their room (something very small) and were offered 50% off resort charges for their entire stay and 4 free breakfasts. It clearly shows us that foreigners are taken advantage of at the Hilton.
10.0 Excellent
Pros: I loved this resort fireworks on friday evenings, shopping food and everything you need is right here!! Tapa bar and live music every night is lovely!! Will def be the only hotel I stay while visiting oahu!!
Cons:
9.0 Excellent
Pros: customer service from Jackie at digital guest desk was welcoming and enjoyable
Cons: zero
10.0 Excellent
Pros: The location is so convenient. The view is spectacular. There was different pools for the kids to enjoy.
Cons: Too busy!
10.0 Excellent
Pros: Bed very restful and room was nicely appointed and clean.
Cons:
10.0 Excellent
Pros: Ocean View is amazing. Very close to the ocean. Many places to eat and shops right outside the hotel.
Cons: It could be a little confusing navigating all of Hilton's properties.
2.0 Mediocre
Pros: The hotel itself is right on Waikiki Beach which is beautiful. Location was perfect. I
Cons: Small room and had trouble getting in and out of room with card key. Also dis not sleep well since Lloyd argument on hall in front of our room
10.0 Excellent
Pros: Staff made you feel welcomed
Cons:
8.0 Excellent
Pros: Great location, lovely staff.
Cons: We hadn't realised when we booked just how big it was. We felt there wasn't enough room at the main swimming pool (or the pool accessible to people in our building) for the number of guests. It was standing room only in the pools in the afternoons.
9.6 Excellent
Pros: Great location and staff. Enjoyed our stay
Cons: Food and drinks bit expensive in resort but overall no real complaints
6.0 Good
Pros: This hotel is in the heart of the city, which allows you to walk to most locations.
Cons: The hotel is a little dated, the staff there is spread thin and it appears they are only at locations you are spending money. The vehicle traffic is outrageous along with the parking of your vehicle. There is a $45 surcharge A DAY for parking a vehicle.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; cultural activities; exercise classes; outdoor movies; 20% off adventure sail; 2-day rental car discount or upgrade; 10% off beach activities/services; Waikiki Aquarium BOGO; DVD/game use; local/toll-free calls Set on the widest beach in Waikiki, Hilton Hawaiian Village is a non-smoking resort hotel. The daily resort charge is added to the room rate and includes guest internet access, history wall, outdoor exercise classes, cultural activity lessons, outdoor movies, local toll-free and credit cards calls with no access fee, 20 percent off afternoon sail, discount on Waikiki Beach activity rentals, 10 percent off or 1 category upgrade on a 2-day car rental. The resort is located on 22 acres on the widest stretch of Waikiki Beach. Five swimming pools include the 10,000 square foot super pool and the best waterslides in Waikiki. The resort offers 20 restaurants and lounges, nightly entertainment at Tropics and Tapa bar, Friday fireworks show on the beach, 90 shops and services, such as fine boutiques, jewelry, souvenir, and sundry shops, and doctors on call. Water activities include on-site surfing lessons, snorkeling, standup paddle board, kayaking, Atlantis submarine, catamaran sailing from Port Hilton. On land, Hilton Hawaiian Village features weekly hula lessons, lei making, and ukelele lessons. Camp Penguin children’s program is for ages 5-12. The full service Manadara Spa is open daily, access to the fitness center is complimentary. Five towers on the tropical landscaped grounds feature a variety of guest rooms and suites offering resort or stunning oceanfront views. The Alii has an exclusive check-in desk, concierge services, private pool, fitness center and pool terrace bar. The resort offers 150,000 square feet of indoor and outdoor meeting space, a Xerox business center and the U.S. Post Office.
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
Overall 8.3 Excellent
Based on 10,143 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Excellent
8.8
Excellent
10.0
Pros: Convenience to shopping mall and convention center.
Good
6.7
Pros: Friendly staff
Good
6.0
Pros: location to mall and park
Mediocre
2.8
Pros: Starbucks in the building
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Front desk staff started off pretty rude. They put us on a room which had a view of a cement parking lot. Called and complained and manager, switches us to a ocean view. Comped our parking fee with a placard. Very helpful manager in all aspects.
Excellent
8.8
Pros: Close to mall, room was close to elevator and we were given an ocean view room which was very nice. Also you have Starbucks in the lobby. Very convenient!
Good
7.5
Pros: That it was right in town and close to everything.
Excellent
9.0
Pros: awesome breakfast and in walking distance to Ala Moana Shopping Center.
Mediocre
3.0
Details
Reviews
Overall 8.3 Excellent
Based on 10,143 reviews
Location
9.2
Service
8.1
Breakfast
8.0
Room
6.7
WiFi
5.2
Comfort
4.0
Location
9.0
Breakfast
8.4
Service
8.2
Room
7.0
Comfort
4.3
WiFi
3.7
Location
8.9
Service
8.7
Breakfast
8.3
Room
6.8
Amenities
4.4
Comfort
4.0
WiFi
3.6
Location
9.1
Service
8.4
Breakfast
8.0
Room
6.8
Amenities
4.9
WiFi
4.0
Comfort
3.3
Location
8.7
Service
8.4
Breakfast
7.9
Room
7.6
Comfort
4.9
WiFi
3.9
9.1 Excellent
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
8.8 Excellent
Pros:
Cons: Pool area needs to be updated. Tiles chipped.
10.0 Excellent
Pros: Convenience to shopping mall and convention center.
Cons:
6.7 Good
Pros: Friendly staff
Cons: The bed and pillows need replacing. Uncomfortable, sunk in , and only two flat pillows provided. The room needed maintenance, the shower faucet came off the wall.
6.0 Good
Pros: location to mall and park
Cons: $25/day parking fee
2.8 Mediocre
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
5.0 Okay
Pros: Location
Cons: Overpriced
10.0 Excellent
Pros: Front desk staff started off pretty rude. They put us on a room which had a view of a cement parking lot. Called and complained and manager, switches us to a ocean view. Comped our parking fee with a placard. Very helpful manager in all aspects.
Cons: View of mountains was actually a view of cement parking lot.
8.8 Excellent
Pros: Close to mall, room was close to elevator and we were given an ocean view room which was very nice. Also you have Starbucks in the lobby. Very convenient!
Cons: Light sconce in bathroom had sticky drops so it wasn’t clean
7.5 Good
Pros: That it was right in town and close to everything.
Cons: N/A
9.0 Excellent
Pros: awesome breakfast and in walking distance to Ala Moana Shopping Center.
Cons: Did not get the a Partial Ocean View as noted on booking confirmation. Would have liked to enjoy the view of Honolulu.
3.0 Mediocre
Pros:
Cons: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.
Honolulu's landmark hotel, Ala Moana Hotel by Mantra, offers a commanding location connected to the world's largest open-air shopping mall. A short stroll to the Hawaiian Convention Center and the Pacific, each room includes free WiFi, with sweeping views across the cityscape, surrounding mountains and bordering ocean. A host of dining options are available, including Signature Steak and Seafood. Perfectly balanced for business and leisure, the Hotel offers 14,000 square feet of combined meeting space.
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.3 Excellent
Based on 4,026 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Excellent
8.3
Pros: Walking distance to the beach
Excellent
10.0
Pros: Very clean. Super comfy bed. Staff were helpful and nice. Really good coffee shop in the lobby. Close to the beach and bus stops.
Excellent
9.0
Pros: It's easy to get to and the Honolulu Zoo parking lot across the street is super for price and convenience.
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Super cute hotel with a perfect mix of vintage Hawaii vibe and sleek, inviting modern (read: nice and clean and new). Great location by the beach (also easy access to bus to airport), clean, nice gym would absolutely return!!
Excellent
10.0
Pros: close to the beach. safe area and staff were always helpful and always willing to help
Excellent
10.0
Pros: We had a great time staying at QK!! Everyone was super helpful !Hotel employee at the checking desk was awesome !!! Hotel employee from the bell desk was always happy and super helpful !!! The cleaning ladies were so nice and hotel employe
Excellent
9.5
Pros: View and comfort of bed
Excellent
8.0
Pros: Staff.
Excellent
8.0
Pros: Beef Sliders at the bar were very! You can't go wrong with the view of Diamond Head and the Ocean at the same time plus the pool which was very nice.
Excellent
8.0
Details
Reviews
Overall 8.3 Excellent
Based on 4,026 reviews
Beach
9.7
Location
9.1
Service
8.5
Room
7.2
Amenities
6.8
WiFi
6.1
Value
6.0
Food
5.5
Breakfast
5.4
Comfort
3.9
Beach
9.4
Location
9.4
Service
8.4
Vibe
8.2
Room
7.4
Value
5.4
Breakfast
5.0
WiFi
4.2
Comfort
3.9
Beach
9.7
Service
8.7
Location
8.4
Vibe
7.5
Room
6.9
Breakfast
5.7
Value
5.1
Comfort
4.0
Location
8.7
Service
8.0
Room
6.4
Comfort
3.6
Service
8.4
Room
6.1
10.0 Excellent
Pros: The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Cons: Breakfast in the restaurant was pricey. Door keycard locks didn't always open and door for one of our rooms stuck.
8.3 Excellent
Pros: Walking distance to the beach
Cons:
10.0 Excellent
Pros: Very clean. Super comfy bed. Staff were helpful and nice. Really good coffee shop in the lobby. Close to the beach and bus stops.
Cons: Our room was small
9.0 Excellent
Pros: It's easy to get to and the Honolulu Zoo parking lot across the street is super for price and convenience.
Cons: It's not near the Waikiki scene but I wasn't there for that so it was very fine.
4.0 Okay
Pros: Location
Cons: Front desk staff was not friendly or helpful. Also, the resort fee and valet fee is astronomical.
10.0 Excellent
Pros: Super cute hotel with a perfect mix of vintage Hawaii vibe and sleek, inviting modern (read: nice and clean and new). Great location by the beach (also easy access to bus to airport), clean, nice gym would absolutely return!!
Cons:
10.0 Excellent
Pros: close to the beach. safe area and staff were always helpful and always willing to help
Cons: I don't like that the parking fee is $40 per day. but there are pay public parking where I parked for less across the hotel next to the zoo.
10.0 Excellent
Pros: We had a great time staying at QK!! Everyone was super helpful !Hotel employee at the checking desk was awesome !!! Hotel employee from the bell desk was always happy and super helpful !!! The cleaning ladies were so nice and hotel employe
Cons: The ice machine in the 17th floor does not have ice at night time ... but .. I just went to the other floors, and I told them At the front desk. Maybe it can be fixed for other people? Otherwise it was all is good !!!
9.5 Excellent
Pros: View and comfort of bed
Cons: Room was identified as ocean view, which it was, but was said to be a suite, which it was NOT. Was a small room that was smaller than a Motel 6 room. Felt that we were misled and somewhat overcharged.
8.0 Excellent
Pros: Staff.
Cons: Not quiet. Sirens, partiers, no breakfast served in a restaurant/room service. I was sick and in my room and couldn’t get a bottle delivered with lunch room service. They wanted me to order alcohol. Staff member who delivered my meal forgot silverware. Said she’d bring it right away and never came back. My housekeeper Gerald was kind, thoughtful and conscientious.
8.0 Excellent
Pros: Beef Sliders at the bar were very! You can't go wrong with the view of Diamond Head and the Ocean at the same time plus the pool which was very nice.
Cons: The Valet Parking at $45.00 dollars a day was way too high and ridiculous. The showers were a bit small and there wasn't any real room to keep shampoo, condition, face & body wash.
8.0 Excellent
Pros:
Cons: Could not adjust the rooms AC.
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.3 Excellent
Based on 2,852 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: Location
Okay
5.0
Pros: The location of the hotel on the less busy side of Waikiki was perfect right next to the park and zoo, and right across the street from the beach. Most of the staff was very friendly.
Excellent
9.2
Pros: Great location, value and staff.
Excellent
10.0
Pros: Perfect location next to the beach, the staff wa Avery friendly and helpful. We did not get the preferred room we wanted with the ocean view but when we went down and politely asked for a room changed, they gave us a room at the top with a beautiful view
Excellent
8.0
Pros: The view at sunset was amazing
Excellent
9.0
Pros: The staff was great especially Michelle who works at the front desk! The beds were very comfortable.
Excellent
10.0
Pros: The owner is awesome and happy to share any traveling trips. Does a great job at making guests feel welcome.
Excellent
8.0
Pros: The location is wonderful. Quiet end of Waikiki. Beach across the street has a sea wall so there are no waves.
Excellent
9.2
Pros: Great location. Friendly staff. Good value.
Excellent
10.0
Pros: Front Desk staff very welcoming. Speedy Check in. Beds and pillows ultra comfortable. Ideal location.
Excellent
10.0
Pros: Great location. Great staff! Steps from beau!
Okay
4.0
Pros: Nothing honestly. Front desk workers were so rude. The view is good if you get a room facing the ocean. Rooms are so so so bad. Don't do it!! Spend $40 more a night and go somewhere else. $39 resort fee is a joke- it includes NOTHIG!
Details
Reviews
Overall 8.3 Excellent
Based on 2,852 reviews
Beach
9.7
Location
9.5
Service
8.4
WiFi
7.4
Room
7.2
Value
6.3
Breakfast
6.2
Vibe
4.7
Comfort
4.5
Beach
9.7
Location
9.3
Food
8.7
Service
8.6
Room
6.7
Value
5.4
Vibe
4.1
Comfort
3.8
Beach
9.6
Location
9.5
Service
8.7
Room
6.7
Value
6.2
Breakfast
5.9
Comfort
4.4
Vibe
3.6
Location
9.6
Beach
9.4
Room
6.5
8.0 Excellent
Pros: Location
Cons: No
5.0 Okay
Pros: The location of the hotel on the less busy side of Waikiki was perfect right next to the park and zoo, and right across the street from the beach. Most of the staff was very friendly.
Cons: I thought I was getting oceanfront room based on the description and the pictures, and it was not. There were tiny little ants in the room the entire time, I told the front desk about it as soon as we checked in, and they basically did nothing about it.
9.2 Excellent
Pros: Great location, value and staff.
Cons: Air a little noisy
10.0 Excellent
Pros: Perfect location next to the beach, the staff wa Avery friendly and helpful. We did not get the preferred room we wanted with the ocean view but when we went down and politely asked for a room changed, they gave us a room at the top with a beautiful view
Cons: Free parking but we settled to park at the zoo which was $1-1.50/hr so not too bad.
8.0 Excellent
Pros: The view at sunset was amazing
Cons: The food was average
9.0 Excellent
Pros: The staff was great especially Michelle who works at the front desk! The beds were very comfortable.
Cons:
10.0 Excellent
Pros: The owner is awesome and happy to share any traveling trips. Does a great job at making guests feel welcome.
Cons:
8.0 Excellent
Pros: The location is wonderful. Quiet end of Waikiki. Beach across the street has a sea wall so there are no waves.
Cons: Very high resort fees...$37a night.
9.2 Excellent
Pros: Great location. Friendly staff. Good value.
Cons: Air conditioning a bit noisy.
10.0 Excellent
Pros: Front Desk staff very welcoming. Speedy Check in. Beds and pillows ultra comfortable. Ideal location.
Cons:
10.0 Excellent
Pros: Great location. Great staff! Steps from beau!
Cons:
4.0 Okay
Pros: Nothing honestly. Front desk workers were so rude. The view is good if you get a room facing the ocean. Rooms are so so so bad. Don't do it!! Spend $40 more a night and go somewhere else. $39 resort fee is a joke- it includes NOTHIG!
Cons: This hotel is HORRIFYING! It's so outdated. So sad to be in such a beautiful location in the worst hotel on the strip.The rooms are nothing like the photos they show. They are so worn and dingy. We found bugs everywhere and I counted 15 bites on m today
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
Overall 8.2 Excellent
Based on 6,991 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: location and early check in provide
Good
6.0
Pros: Staff was friendly and helpful. Great location.
Excellent
10.0
Pros: Staff was very nice! Location is awesome, just wished we didn't have to pay so much for parking at the hotel and the hotel fee wish thankfully I didn't have to pay due to a mistake on my reservation.
Good
6.0
Pros: The location is convenient to everything you want in Waikiki.
Excellent
10.0
Pros: Friendly staff and great service
Excellent
9.0
Pros: The room was very nice
Good
6.3
Pros: It was in a great location and comfortable
Excellent
10.0
Pros: Great location across from the beach. The rooms were very big compared to other places in the area. Excellent views & loved staying there.
Excellent
8.0
Pros: location is awesome. right across from the street from the Duke monument
Okay
5.0
Pros: I liked the location. It was close to the beach and plenty of other places for nightlife fun.
Excellent
9.6
Pros: The view from my room was spectacular. The service and location convenient.
Okay
4.0
Pros: location was ok but it is not ocean front as is advertized
Details
Reviews
Overall 8.2 Excellent
Based on 6,991 reviews
Beach
9.4
Location
9.3
WiFi
9.1
Room
7.8
Service
6.9
Breakfast
6.8
Vibe
5.4
Value
5.2
Amenities
4.5
Pool
3.7
Beach
9.5
Location
9.4
Breakfast
6.9
Room
6.8
Service
6.4
Value
5.0
Amenities
3.7
Pool
3.5
Vibe
3.3
Beach
9.5
Location
9.2
Room
8.2
Breakfast
6.6
Service
6.5
Comfort
6.0
Amenities
4.6
Vibe
4.4
Value
4.4
Location
9.3
Room
7.3
Service
7.0
9.0 Excellent
Pros: location and early check in provide
Cons: hotel view
6.0 Good
Pros: Staff was friendly and helpful. Great location.
Cons: I've found other Hyatt Regencys to be substantially more comfortable, modern, and clean. This room felt extremely dated and the furniture and wall paper seemed to be of poor quality. The beds and bedding were below my comfort expectations.
10.0 Excellent
Pros: Staff was very nice! Location is awesome, just wished we didn't have to pay so much for parking at the hotel and the hotel fee wish thankfully I didn't have to pay due to a mistake on my reservation.
Cons:
6.0 Good
Pros: The location is convenient to everything you want in Waikiki.
Cons: For a Hyatt hotel it's not up to the Hyatt standard. The $50.00 dollar a day valet parking fee is also outrageous.
10.0 Excellent
Pros: Friendly staff and great service
Cons:
9.0 Excellent
Pros: The room was very nice
Cons: The layout was confusing
6.3 Good
Pros: It was in a great location and comfortable
Cons: The renovations, and upgrades to the lifts. The cleanliness of the bathrooms could have been lifted. Carpets need to be replaced.
10.0 Excellent
Pros: Great location across from the beach. The rooms were very big compared to other places in the area. Excellent views & loved staying there.
Cons: N/a
8.0 Excellent
Pros: location is awesome. right across from the street from the Duke monument
Cons: The room seemed dated... old paint, scuffed walls, old carpet... layout needs renovation
5.0 Okay
Pros: I liked the location. It was close to the beach and plenty of other places for nightlife fun.
Cons: The room just didn''t seem worth the price. It wasnt completely dirty but it wasn''t nearly as clean as I expected it be for ANY hotel.
9.6 Excellent
Pros: The view from my room was spectacular. The service and location convenient.
Cons: The street noise below my room (1am) woke me up at least twice in two days. The noise came from two homeless men arguing with one another across the street on the beach.
4.0 Okay
Pros: location was ok but it is not ocean front as is advertized
Cons: no entertainment. no hotel bar . just pool bar. hotel is spread out among shops instead of concentrated on a lobby or amenities. Elevator doesn't go to street f;oor so you must slep bags down escalator. Not ocean front as advertised . Held a convention
Balanced between Waikiki Beach & the dynamic city center, Hyatt Regency Waikiki Beach Resort & Spa is a destination with true Hawaiian hospitality. Each of the 1230 guestrooms has been newly remodeled, including 19 suites, offering Hawaiian elegance and private lanai with panoramic beach, mountain and city views. Endless amenities include luxurious treatments at Na Ho ola Spa, StayFit fitness center, swimming pool overlooking Waikiki Beach, 2 restaurants and 50 shops on site.
With a stay at Shoreline Hotel Waikiki, you'll be centrally located in Honolulu, within a 5-minute walk of Royal Hawaiian Center and International Market Place. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.2 Excellent
Based on 1,689 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5.0
Pros: A/C was cold. Location was close to all the action in Waikiki. They did keep our bags stored after checkout time.
Excellent
8.3
Pros: The hotel location was very convenient, in the center of Waikiki beach, close to plenty of bars and restaurants. The room was comfortable and clean
Excellent
8.0
Pros: Location!
Excellent
10.0
Pros: Very good location, friendly staff with many activities in the hotel
Excellent
9.0
Pros: It was very quiet, but still in a busy and great location. I also loved the decor, it was really cute and fun!
Excellent
9.0
Pros: Very delightful boutique hotel. They have used bold colors for the interior walls, furniture and creative art decor. Staff was super friendly and helpful. Additional touches available throughout the day were the water-fruit dispensers, coffee, tea and apples! These were particularly appealing as one returned from very hot weather. I loved that it was so unique!
Good
7.9
Pros: Near to everthing (shops, restaurants, beach)
Good
7.9
Pros: Comfy bed, great location and awesome free snacks in the room. That was a nice surprise. Free fruit infused water in the lobby.
Okay
4.0
Pros: Location is great and stuff nice and helpful
Good
7.9
Pros: Good add ons like complimentary drinks and snacks.Also free hire of Beach towels and the refreshments in the lobby.
Excellent
10.0
Pros: GREAT
Excellent
10.0
Pros: cool colors in side the hotel
Details
Reviews
Overall 8.2 Excellent
Based on 1,689 reviews
Location
9.3
Food
9.1
Service
8.3
Vibe
7.8
WiFi
7.7
Room
5.9
Cleanliness
5.7
Breakfast
4.4
Comfort
3.3
Wellness
2.9
Beach
9.4
Food
9.2
Location
9.2
Service
8.2
Vibe
7.6
Room
6.2
Cleanliness
5.7
Comfort
3.4
Location
9.4
Food
9.3
Service
8.0
Vibe
7.0
Amenities
5.5
Cleanliness
5.3
Room
5.0
Comfort
3.3
Location
9.5
Service
8.6
Vibe
6.9
Cleanliness
5.0
Room
4.9
5.0 Okay
Pros: A/C was cold. Location was close to all the action in Waikiki. They did keep our bags stored after checkout time.
Cons: Building very old; they’ve tried to make it better with paint, but it still shows its age. Location is only a block off main drag, but next to a sketchy building. Could hear a lot of outdoor noise in room if A/C not running. Essentially no late check out, as they charge you a whole extra day if it’s after 2 pm. No hospitality room to shower in.
8.3 Excellent
Pros: The hotel location was very convenient, in the center of Waikiki beach, close to plenty of bars and restaurants. The room was comfortable and clean
Cons:
8.0 Excellent
Pros: Location!
Cons: Pool location!
10.0 Excellent
Pros: Very good location, friendly staff with many activities in the hotel
Cons:
9.0 Excellent
Pros: It was very quiet, but still in a busy and great location. I also loved the decor, it was really cute and fun!
Cons:
9.0 Excellent
Pros: Very delightful boutique hotel. They have used bold colors for the interior walls, furniture and creative art decor. Staff was super friendly and helpful. Additional touches available throughout the day were the water-fruit dispensers, coffee, tea and apples! These were particularly appealing as one returned from very hot weather. I loved that it was so unique!
Cons: N/A
7.9 Good
Pros: Near to everthing (shops, restaurants, beach)
Cons: Nothing
7.9 Good
Pros: Comfy bed, great location and awesome free snacks in the room. That was a nice surprise. Free fruit infused water in the lobby.
Cons: Rooms could do with a paint, there were dents, scratches and peel-off paint. The Air con was incredibly loud and made some weird noises. No shower facility near the pool so you have to walk through the hotel soaking wet. Pool is tiny but up several flights of stairs and not really enough space for more than 4 deck chairs. Had advised the hotel that my flight would arrive in the morning (longhaul from Europe) and was told I couldn't check in as the only room available was next to the elevator. My actual room was 2 doors from the elevator... I also had to freshen up and get changed in the downstairs restroom behind the lobby which was cramped and dirty at the time.
4.0 Okay
Pros: Location is great and stuff nice and helpful
Cons: Room is too poor and after add tax and service fee price not cheap anyway
7.9 Good
Pros: Good add ons like complimentary drinks and snacks.Also free hire of Beach towels and the refreshments in the lobby.
Cons: A bit tight our room for 2 couples
10.0 Excellent
Pros: GREAT
Cons: PARKING FEE
10.0 Excellent
Pros: cool colors in side the hotel
Cons:
With a stay at Shoreline Hotel Waikiki, you'll be centrally located in Honolulu, within a 5-minute walk of Royal Hawaiian Center and International Market Place. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.0 Excellent
Based on 5,881 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Location
Poor
1.0
Pros: They charged extra 39 USD dollar in resort fee for no service at all. You cannot call this a resort as as there were only a very small swimmingpool as in many standard hotel. I will absolutely not recommend to book this hotel
Excellent
9.0
Pros: 6th time we've stayed at the aston beach Waikiki great place rite across the street from the beach and all shops, restaurants, staff is super friendly and very accommodating and helpful. they have beach towels and chairs that are availiable
Excellent
8.8
Pros: The location was perfect! Couldn’t have been any better. The staff was very friendly. The free filtered water is a bonus. I love the elevator system. Makes waiting for an elevator not so painful. The elevator takes you right to your floor. Our view was beautiful. We loved sitting in the balcony every night.
Good
6.7
Pros: Location
Excellent
8.8
Pros: Dino manager at reception! He understands customer service. I have an MBA in Services Marketing and he ticked every box for good customer service.
Mediocre
3.4
Okay
5.8
Pros: Location, tiki bar
Excellent
10.0
Pros: All the staff was courteous and helpful and the accommodations were excellent. Will definately be back.
Poor
1.0
Pros: nothing
Excellent
8.8
Pros: The bed was very comfortable
Good
7.0
Pros: Location, location, location... walk across the street to Waikiki Beach. The Tiki restaurant was also surprisingly good with a wonderful view of a sunset over the beach.
Details
Reviews
Overall 8.0 Excellent
Based on 5,881 reviews
Beach
9.8
Location
9.5
WiFi
9.2
Service
8.2
Room
6.5
Cleanliness
5.2
Comfort
4.3
Breakfast
3.6
Vibe
3.6
Beach
9.9
Location
9.5
Service
8.2
Room
6.4
Value
6.2
Cleanliness
5.5
Comfort
4.4
Vibe
3.6
Breakfast
3.5
Beach
9.9
Location
9.2
Service
8.5
Room
6.8
Value
6.1
Cleanliness
5.6
Comfort
4.7
Vibe
3.3
Breakfast
3.2
Location
9.6
Service
7.9
Room
5.5
Comfort
3.8
Room
5.8
1.0 Poor
Pros: Location
Cons: Horrid room.City view= rooftop lookat a building. trash dropped from rooms above even underwear.No access balconyChange to other side w/same roof but could see across street/side view pool. So tiny=climb bed to reach aircon control. Peeling paint etc.
1.0 Poor
Pros: They charged extra 39 USD dollar in resort fee for no service at all. You cannot call this a resort as as there were only a very small swimmingpool as in many standard hotel. I will absolutely not recommend to book this hotel
Cons: The extra resort fee as there is no resort and that is doesn’t appear from the booking
9.0 Excellent
Pros: 6th time we've stayed at the aston beach Waikiki great place rite across the street from the beach and all shops, restaurants, staff is super friendly and very accommodating and helpful. they have beach towels and chairs that are availiable
Cons: the only thing was they changed the free contintal/ Japanese stly breakfast,now you must join the coconut club? I think that's what its called,
8.8 Excellent
Pros: The location was perfect! Couldn’t have been any better. The staff was very friendly. The free filtered water is a bonus. I love the elevator system. Makes waiting for an elevator not so painful. The elevator takes you right to your floor. Our view was beautiful. We loved sitting in the balcony every night.
Cons: The $45 per night parking fee is atrocious. And then, you have to wait 10-20 minutes for your car. We found free street parking on Monsoratte (sp?) ave. Sometimes we had to walk a 1/2 mile, but it beat paying that parking fee. The beds need to be upgraded. They are very soft and my bed felt like I was always rolling out of it. The bed my husband slept in caved in towards the middle. The bathroom floor could use an update. For the money we paid, I feel our bathroom and beds should have been more comfortable. Removing the carpet would be nice too. I’m always Leary of staying in a place that has carpet. I never walk around barefoot. Oh, and if you stay on the side of Tiki’s, be prepared for some late nights. It gets very loud and of my 9 night stay, I only had two nights that I didn’t hear the commotion from the bar.
6.7 Good
Pros: Location
Cons: Things are too expensive here. Pool osnext to restaurant & in front of reception. $45 + tax & tips to park a car even whens staying there. Rooms are filthy iunder bed in lamps etc. No enough lighting.
8.8 Excellent
Pros: Dino manager at reception! He understands customer service. I have an MBA in Services Marketing and he ticked every box for good customer service.
Cons: A bit dated but I’d cone back as location, views & Dino
3.4 Mediocre
Pros:
Cons: 100% not a 4-star hotel, 1000% would not book again. Facilities are worn, tired, and much different than advertised--rooms are bare, with damaged furniture and the advice from other reviewers about needing flip-flops for the bathroom floors? Follow it.
After asking to switch rooms because we booked a king, not a double room, we were told none were available. After complaints about state of the bathroom's floor and old toothpaste globbed all over the sink, the front desk was able to "pull some strings" and landed us in the room we originally booked, with a cleaner sink and marginally cleaner floor. Other guests were listening at this point, so I suspect that helped. After being frank with the front desk about our dissatisfaction with the bathroom (see below) We finally ended up in an "Ocean View" room, which was the exact same room with the exact same problems.
Rooms are spatially adequate, but only include a bed and bar-height tables with stools--nowhere to comfortably sit. Bathrooms are barely serviceable, with towel racks, shower rods, etc. visibly pulling out of the walls. Caked-on dirt in the shower made it feel vaguely unsanitary, and once-white tiled floors were full of broken tiles, and grout stained with mold? urine? dirt? left me wishing I had brought those flip flops. The entire space has also clearly been painted over and over again, adding to the college-dorm feeling. Towels are scratchy and often have stains on them, as do the sheets.
The worst part of the rooms was the sliding door/window system--our own door rattled and banged whenever one of our neighbors closed their doors. I was woken up at all hours of the night to what sounded like someone trying to break into our room, when in reality someone was just stepping outside.
On-site parking is mandatory valet at ~$47/day+tax, considerably higher than surrounding properties after a quick web search. Valet is understaffed, so factor +15-25 min just to get your car.
You'll also be forced into paying ~$39/day+tax "Resort Fee," for which you will receive absolutely no value. Even as they advertise that this covers all manner of services, good luck actually finding the amenities to enjoy. The only info given about these is on a slide which displays for 2 seconds every few minutes by the front desk (see photos).
What we found was a motel masquerading as a high-rise hotel, with rooms that made me nostalgic for my old college dorm.
I will caveat that all staff we spoke to were kind and polite, if not necessarily the most helpful. Despite our complaints about the bathroom, we heard no acknowledgement about our concerns, but were just continually offered an upgraded room with a view (an ocean view does not make up for the decrepit bathrooms). Staff's positive attitudes are not nearly enough to overcome the quality of the service and accommodations offered by the Aston Waikiki Beach Hotel.
5.8 Okay
Pros: Location, tiki bar
Cons: Tired old place. Pay for location only, room quality is poor
10.0 Excellent
Pros: All the staff was courteous and helpful and the accommodations were excellent. Will definately be back.
Cons:
1.0 Poor
Pros: nothing
Cons: They gave me the a room that is noisy and close t the pool
8.8 Excellent
Pros: The bed was very comfortable
Cons:
7.0 Good
Pros: Location, location, location... walk across the street to Waikiki Beach. The Tiki restaurant was also surprisingly good with a wonderful view of a sunset over the beach.
Cons: 1) The resort fee was pricy for using the pool. 2) The continental breakfast was poor for a $15 per person charge; we should have gone elsewhere. GS
Located steps from Waikiki Beach, the Waikiki Resort Hotel offers 275 moderately-priced accommodations, ranging from standard rooms to penthouse suites are sure to be a perfect fit for every type of guest.
Overall 8.0 Excellent
Based on 2,893 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.0
Pros: The bed.
Okay
4.0
Pros: Not much
Good
7.1
Pros: Location is excellent - just a block from the beach.
Good
7.0
Pros: Location was good.
Excellent
10.0
Pros: It was everything I needed and expected.
Good
7.0
Pros: Location
Excellent
10.0
Pros: Great staff and location
Good
6.3
Pros: location is ok
Excellent
10.0
Pros: location, staff, clean, free dvd rental, discount voucher for on site restaurant
Good
7.5
Pros: Large room, a little dated but clean and more than adequate for a stay.
Excellent
10.0
Pros: Nice location. Super clean. Kind staff with smile. Thank you Derek-san.
Excellent
8.0
Pros: Location is amazing; steps away from the beach and shops. Staff was friendly. Breakfast buffet is worth it, especially with 2 for 1 deal
Details
Reviews
Overall 8.0 Excellent
Based on 2,893 reviews
Beach
9.7
Location
9.3
Service
8.2
Breakfast
7.5
Room
6.7
Amenities
5.4
Comfort
4.8
Bar
4.7
Vibe
4.3
WiFi
3.7
Wellness
2.2
Beach
9.8
Location
9.4
Service
8.4
Breakfast
7.6
Room
6.0
Amenities
5.5
Comfort
4.2
Vibe
4.0
Pool
3.9
WiFi
2.7
Wellness
2.1
Beach
9.8
Location
9.1
Service
8.2
Room
7.4
Breakfast
7.2
Comfort
5.7
Amenities
5.3
Vibe
3.6
Location
9.4
Service
8.1
Room
6.4
7.0 Good
Pros: The bed.
Cons: Parking expensive and small and bathroom was small.
4.0 Okay
Pros: Not much
Cons: 2 star experience for a 4 star price. Rude staff, scummy room, no air conditioning, and extra resort fees added on by the hotel last minute. Stay elsewhere.
7.1 Good
Pros: Location is excellent - just a block from the beach.
Cons: The rooms are a little outdated and the sink in the bathroom is so small that you have to wash your face in the kitchen sink. Breakfast was oily and bland and needs more variety to cater for the tourists from Australia/NZ.
7.0 Good
Pros: Location was good.
Cons: Hotel is not clean.
10.0 Excellent
Pros: It was everything I needed and expected.
Cons:
7.0 Good
Pros: Location
Cons: 11.00 PM check out is too early - the hotel needs to change it to 12 noon like all the other hotels in the area
10.0 Excellent
Pros: Great staff and location
Cons:
6.3 Good
Pros: location is ok
Cons: poor internet
10.0 Excellent
Pros: location, staff, clean, free dvd rental, discount voucher for on site restaurant
Cons: air conditioning wouldn't go below 70 degrees, although 70 was still comfortable
7.5 Good
Pros: Large room, a little dated but clean and more than adequate for a stay.
Cons:
10.0 Excellent
Pros: Nice location. Super clean. Kind staff with smile. Thank you Derek-san.
Cons: nothing
8.0 Excellent
Pros: Location is amazing; steps away from the beach and shops. Staff was friendly. Breakfast buffet is worth it, especially with 2 for 1 deal
Cons: Building is showing its age. Bathroom sink is comically small.
Located steps from Waikiki Beach, the Waikiki Resort Hotel offers 275 moderately-priced accommodations, ranging from standard rooms to penthouse suites are sure to be a perfect fit for every type of guest.
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites boast free Wi-Fi, mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
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Overall 7.8 Good
Based on 3,652 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.3
Pros: Nice hotel, walking distance to Waikiki beach, shopping, food and everything. Beach service, with water.
Excellent
9.2
Good
7.1
Pros: The hotel was located in a great street and only a short walk to the Waikiki beach . Large rooms comfortable beds .
Excellent
9.6
Pros: Very central to everything and staff were very helpful
Excellent
8.8
Pros: It was clean and convenient. Staff was very friendly.
Good
7.5
Pros: Location, gym , swimming poll and hotel staff
Good
7.0
Pros: Loved the location
Excellent
9.6
Pros: There were lots of free cultural activities every day that one could join, for example Lei making (flower necklace), Hula dance lessons, ... There were free beach towels and beach chairs and even fruit and water on the beach front as well as next to the pool. We booked a room in the Kaiulani wing but got upgraded to one with pool view, that was awesome! There was free WiFi and so called "MiFi" which is a mobile WiFi device which you could take around the whole island and have WiFi everywhere.
Excellent
9.0
Pros: Just a few steps from the beach.
Excellent
9.0
Pros: Great location, loved the access to towels and chairs to take to the beach.
Poor
1.0
Pros: Location
Good
7.0
Pros: Great central location.
Details
Reviews
Overall 7.8 Good
Based on 3,652 reviews
Beach
9.6
Location
9.4
WiFi
9.2
Service
8.0
Value
7.0
Breakfast
6.7
Room
6.1
Amenities
5.0
Vibe
4.6
Comfort
4.0
Beach
9.7
Location
9.2
Service
8.0
WiFi
8.0
Room
6.0
Cleanliness
5.7
Amenities
4.7
Vibe
4.3
Comfort
4.1
Location
9.5
Service
8.5
Value
7.7
Breakfast
6.4
Room
5.8
Amenities
5.2
Comfort
4.7
Vibe
4.0
Location
9.2
8.3 Excellent
Pros: Nice hotel, walking distance to Waikiki beach, shopping, food and everything. Beach service, with water.
Cons: Elevator for parking was missing for lobby area.
9.2 Excellent
Pros:
Cons: No Microwave in Room
7.1 Good
Pros: The hotel was located in a great street and only a short walk to the Waikiki beach . Large rooms comfortable beds .
Cons: We had booked our whole stay in the Sheraton.8 nights . We were put in room 494 at the back rear side . Supposably a city view . Instead our room over looked a construction site that had 3large jack hammers and a big digger . Working from 7am non stop till afternoon 6 days a week. The noise was insane not to mention the ugly site . I went down each morning for three mornings enquiring about moving rooms but was told no rooms available. On the third morning I took a video of what we were living with and was bordering on tears . If we were staying 2 nights it would have been disappointing but bearable . But by day three we were desperate to move . The girl on the desk looked to no avail but I asked her to maybe change us to the sister hotel and she spoke to the manager . He managed to find a room for us in the tower of the building . It over looked the city and it was perfect . This made our stay so much better . What I don’t understand is why they think people would want these rooms that over look the building site . I’m so glad I persisted but some would not . Those people would feel ripped off . Even if they offer 1/2 price would at least some compensation. The first three days were so bad but the other 5 were fantastic .
9.6 Excellent
Pros: Very central to everything and staff were very helpful
Cons: The breakfast was very overpriced for the quality of food.
8.8 Excellent
Pros: It was clean and convenient. Staff was very friendly.
Cons: It was older and could use some updating. Room was much smaller than I expected. While the price was average for the area, I didn’t feel like the room was worth the price.
7.5 Good
Pros: Location, gym , swimming poll and hotel staff
Cons: Apparently we were not aware of the additional cost of the hotel amenities.
7.0 Good
Pros: Loved the location
Cons: The cleanliness of the rooms and the staff's customer service were disappointing.
9.6 Excellent
Pros: There were lots of free cultural activities every day that one could join, for example Lei making (flower necklace), Hula dance lessons, ... There were free beach towels and beach chairs and even fruit and water on the beach front as well as next to the pool. We booked a room in the Kaiulani wing but got upgraded to one with pool view, that was awesome! There was free WiFi and so called "MiFi" which is a mobile WiFi device which you could take around the whole island and have WiFi everywhere.
Cons: They have a shared shuttle to the airport with some other hotels, but that cost 16$ per person per way which is a bit much in my opinion, as a Uber costs around 30$ and is way faster.
9.0 Excellent
Pros: Just a few steps from the beach.
Cons:
9.0 Excellent
Pros: Great location, loved the access to towels and chairs to take to the beach.
Cons: Room didn't get very cool and would have loved free breakfast.
1.0 Poor
Pros: Location
Cons: Old,room not ready until 3 and was not going to hang around and wait. Did not get back to hotel until 11pm slept and left in morning. Only slept there there but still was charged for full and ridiculous resort fees on top of the original price paid!
7.0 Good
Pros: Great central location.
Cons: Rooms are a little tired. Our room was pretty noisy from the street performers and traffic.
Sheraton Princess Kaiulani invites you to experience the Aloha spirit with us in the heart of Honolulu, Hawaii. Our inviting hotel is situated one block from famous Waikiki Beach and within walking distance of some of the area's best shopping, dining and entertainment. Resort guests have proximity to attractions like Diamond Head, Hawaii Convention Center, the Aloha Tower and Honolulu Zoo. Well-appointed hotel rooms and suites boast free Wi-Fi, mini-refrigerators, private lanais and our Sheraton Signature Sleep Experience with premium linens. Work out at the 24-hour gym or take a dip in the outdoor pool. Enjoy a bountiful breakfast buffet at Pikake Terrace or sip cocktails during Happy Hour at Splash Bar. Those planning events in Honolulu can explore our modern venues, which can host as many as 500 guests. Whatever your reason for visiting Hawaii, we know you're going to love your stay at Sheraton Princess Kaiulani.
Located in Honolulu (Waikiki), Pearl Hotel Waikiki is within a 10-minute walk of Waikiki Beach and Royal Hawaiian Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 423 reviews
All reviews
- All reviews
Good
6.3
Pros: the location and staff was great
Excellent
10.0
Pros: This Hotel had everything that we needed A nice, clean big room :) The staff was amazing! The beach towels service was very helpful. It is not a fancy hotel however, If you are looking for a clean and comfortable place to rest and closer to the beach (less than 10 minutes walking) , this is it. Mahalo Pearl Hotel!
Excellent
8.0
Pros: The hotel's price and yet proximity to Waikiki's main areas of interest made it a great place to stay for a good value. The staff was very professional as well and accommodated us as best they could.
Excellent
9.2
Pros: Great location
Good
7.0
Pros: The bar attached was awesome
Excellent
8.3
Pros: Excellent location. Short walking distance to beach. Close to shops
Excellent
10.0
Pros: Great hotel at a great price
Good
6.3
Pros: Clean and comfortable
Good
6.0
Excellent
10.0
Pros: Location & friendly staff
Mediocre
2.0
Pros: The outdoor pool was refreshing. Only 6 feet deep and maybe only good for 20 people but very refreshing.
Poor
1.0
Pros: Nothing. Host was very rude an very lacking in hygiene. the cross eyed security lady was very unprofessional, lazy, dirty and dumb. I want my reviews to be posted or I will campaign against this hotel.
Good
6.3
Pros: The hotel was very convienent for resturants and shopping...close to the beach and accessable for buses and shuttles to take us where ever we wanted to go.
Excellent
8.0
Pros: would of liked a pool but all was fine would stay again
Good
6.0
Pros: Good clean and just renovated. Good location in heart of Waikiki.
Good
6.0
Pros: The nearness to the beach.
Mediocre
3.0
Pros: no comments
Good
6.0
Pros: It was clean with central location.
Good
7.6
Pros: The staff; Mike, Isau, and Harry were wonderful! They responded very quickly to all request and answered any questions I had. They assisted in making sure my luggage was taken care of and my plane bookings were correct. They also called the shuttle for me and made the arrangements!
Okay
5.2
Pros: Good localization (you really don´t need to pay 3 times more to have an ocean view in other hotels) and price.
Good
7.2
Pros: Friendly staff, nice room. All in all great value, would recommend it to anyone. Great location.
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Cons: $self.cons
Mediocre
2.8
Pros: Offer free towels and directions to go to the beach. The front desk lady was nice and pleasant when we arrived.
Details
Reviews
Overall 7.4 Good
Based on 423 reviews
Cleanliness
7.2
Comfort
7.2
Location
8.5
Services
6.7
Staff
7.8
Value for money
7.1
6.3 Good
Pros: the location and staff was great
Cons: there was bed bug blood stains on the sheets
10.0 Excellent
Pros: This Hotel had everything that we needed A nice, clean big room :) The staff was amazing! The beach towels service was very helpful. It is not a fancy hotel however, If you are looking for a clean and comfortable place to rest and closer to the beach (less than 10 minutes walking) , this is it. Mahalo Pearl Hotel!
Cons:
8.0 Excellent
Pros: The hotel's price and yet proximity to Waikiki's main areas of interest made it a great place to stay for a good value. The staff was very professional as well and accommodated us as best they could.
Cons: The parking situation wasn't great, but we lucked out and were able to find street parking.
9.2 Excellent
Pros: Great location
Cons: $100 deposit is excessive given the huge amount of carpet stains. Older furnishings which are fine but don’t warrant that large of a deposit when other hotels charging $50. Not worth going for a staycation given this deposit. Not sure if I will ever return
7.0 Good
Pros: The bar attached was awesome
Cons: Its old..
8.3 Excellent
Pros: Excellent location. Short walking distance to beach. Close to shops
Cons: No pool.
10.0 Excellent
Pros: Great hotel at a great price
Cons: Nothing to complain about, stayed many times and will stay many more.
6.3 Good
Pros: Clean and comfortable
Cons: Pricy and inflexible
6.0 Good
Pros:
Cons: The another $---.security deposit it's not included in the reservation,it's surprise me
10.0 Excellent
Pros: Location & friendly staff
Cons: A bit pricey!!
2.0 Mediocre
Pros: The outdoor pool was refreshing. Only 6 feet deep and maybe only good for 20 people but very refreshing.
Cons: Room was unlocked when we arrived, it’s just the way they conduct business. Room key is physical key, no credit card/ swipe. Deadbolt didn’t work. People hang out in hall makes it appear like a halfway house.
1.0 Poor
Pros: Nothing. Host was very rude an very lacking in hygiene. the cross eyed security lady was very unprofessional, lazy, dirty and dumb. I want my reviews to be posted or I will campaign against this hotel.
Cons:
6.3 Good
Pros: The hotel was very convienent for resturants and shopping...close to the beach and accessable for buses and shuttles to take us where ever we wanted to go.
Cons:
8.0 Excellent
Pros: would of liked a pool but all was fine would stay again
Cons: as above
6.0 Good
Pros: Good clean and just renovated. Good location in heart of Waikiki.
Cons: Not really a complaint, booked 2 bedroom apartment but have only 1 attached bathroom to one of teh rooms. Rather inconvenient, imaging waking in middle of night having to transit through the other room to use bathroom. No privacy. Family with young kids maybe be acceptable.
6.0 Good
Pros: The nearness to the beach.
Cons: Very noise neighborhood. Music almost through the night.
3.0 Mediocre
Pros: no comments
Cons: I did not like the charge for the room, was more that when i made the reservation, nothing was exacly with my reservation.
6.0 Good
Pros: It was clean with central location.
Cons: It was very noisy to the point it was difficult to sleep any of the nights I was there with the loud background noise of the ventilation in the bathroom plus externally - ear plugs offered to guests would be of benefit. It was also the only hotel on my trip that did not offer a hair dryer.
7.6 Good
Pros: The staff; Mike, Isau, and Harry were wonderful! They responded very quickly to all request and answered any questions I had. They assisted in making sure my luggage was taken care of and my plane bookings were correct. They also called the shuttle for me and made the arrangements!
Cons: There is a lot of construction going on, and they don't have a restaurant in the hotel. But I was directed to the very nearby places to eat.
5.2 Okay
Pros: Good localization (you really don´t need to pay 3 times more to have an ocean view in other hotels) and price.
Cons: Hotel is under revitalization and my room was already "updated". Parking lot expensive and with only a few places. I´ve payed 20% less in a public parking one block ahead, with vallet service!
7.2 Good
Pros: Friendly staff, nice room. All in all great value, would recommend it to anyone. Great location.
2.8 Mediocre
Pros: Offer free towels and directions to go to the beach. The front desk lady was nice and pleasant when we arrived.
Cons: The room we were in was right by the elevator and on the corner so it was loud, carpet unclean, unsafe at night, when we called security to speak to the partying guest they did come up and spoke to them but was later partying with the "friends" visiting the hotel clientele. Would not recommend to any family or single women! Its not what is advertised on its website.
Located in Honolulu (Waikiki), Pearl Hotel Waikiki is within a 10-minute walk of Waikiki Beach and Royal Hawaiian Center. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 15-minute walk of Royal Hawaiian Center and Hawaii Convention Center. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 6.6 Good
Based on 2,152 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5.0
Pros: Coffee Bean was right there.
Poor
1.0
Good
6.7
Pros: You get what you pay for. Cheap and cheerful.
Mediocre
2.9
Pros: Nothing.
Good
7.5
Good
6.3
Pros: Location, free wifi and comp drink bottle
Okay
5.0
Pros: The location was in a prime spot
Mediocre
3.0
Mediocre
3.0
Pros: Nothing
Okay
5.0
Pros: The staff was very friendly and helpful. We were greeted every time we walked in the lobby, and always with a smile. I appreciate that they saw I booked a room with 3 twin beds so they put me in a different room, but the new room was...not like the online pictures. The view from our room was UNBEATABLE though - just beautiful.
Excellent
9.2
Pros: Prince, situated.
Excellent
9.6
Pros: Staff are great. Location is superb.
Details
Reviews
Overall 6.6 Good
Based on 2,152 reviews
Location
8.5
Service
7.3
WiFi
6.5
Food
5.3
Room
5.2
Comfort
4.4
Breakfast
4.4
Cleanliness
3.6
Amenities
2.4
Vibe
2.1
Location
8.3
Service
7.8
Food
5.3
Room
4.7
Cleanliness
4.1
Breakfast
4.1
Comfort
4.0
Amenities
2.2
Vibe
1.6
Location
8.3
Service
6.8
Comfort
4.4
Room
4.0
Cleanliness
3.5
Amenities
2.0
Vibe
1.3
Location
8.6
Room
4.2
Comfort
4.1
Amenities
2.1
Vibe
1.6
5.0 Okay
Pros: Coffee Bean was right there.
Cons: Pillows sucked! The guy who checked us in sucked!
1.0 Poor
Pros:
Cons: Our room smelt of urine the entire stay, despite complaining to the staff nothing was done. We couldn't switch hotels due to lack of availability. Staff were rude, especially the lady who checked us in. The hotel was run down, our aircon unit leaked onto the balcony continuously. We were also a dead body at the water station.
6.7 Good
Pros: You get what you pay for. Cheap and cheerful.
Cons: Aircon in room was so loud it was unusable, we opted to sleep with the sliding door open. A few creepy crawlies around.
2.9 Mediocre
Pros: Nothing.
Cons: This place was nothing like we were expecting, I’ve never had an experience like we did at this hotel. Either there are two parts to this hotel that they don’t accurately portray online or whoever photoshops these pictures does a hell of a job. It also baffles me that, when booking this room, not one of the reviews that I read mentioned how horrible this place was. Most of the reviews stated that it was a nice and decent place to stay, however, that was not the experience we had. I have a hard time believing that our experience was an isolated incident so where are the other negative reviews? Do they hide them? Do these people simply not leave reviews? I couldn’t tell you but I I can share my experience in hopes that no one else has to waste their money on the shithole excuse for a hotel. I booked this room for a friend and I on a recent work trip/extended vacation to Hawaii. We had planned to stay here for the night so that we could be close to the airport for our flight to Maui the next morning. Upon checking in, we parked our rental car, grabbed our bags and went to put our stuff in our room before hitting the pool while it was still open. When we came back into the lobby and proceeded to the elevator, we were told by the woman at the reception desk that our room was not accessed by the front elevator but instead we had to go around to the back of the hotel to use that elevator. Okay, already not feeling super comfortable about this but that’s fine, plenty of hotels have more than one elevator. Once the elevator door opened, that feeling got worse. The elevator looked like it hadn’t passed a safety check in about 20 years and it smelled like someone had just cleaned up a pile of dirty, wet socks that have been sitting in there since the dawn of time. The photos of the hotel and rooms online looked absolutely beautiful. Clean, bright and spacious. However, when we checked into our room it was nothing like what we were expecting.
7.5 Good
Pros:
Cons: The rooms aren't and nice and bright as they are in the pictures but the staff were incredible and very helpful.
6.3 Good
Pros: Location, free wifi and comp drink bottle
Cons: Room was very dated
5.0 Okay
Pros: The location was in a prime spot
Cons: The shower stall was small, water poured over onto the floor, and the A/C could cool the room better.
3.0 Mediocre
Pros:
Cons: I’m disabled with a handicap plaque and had to pay 30 a day to park in the handicap space.
3.0 Mediocre
Pros: Nothing
Cons: Tv problems. Door stuck.
5.0 Okay
Pros: The staff was very friendly and helpful. We were greeted every time we walked in the lobby, and always with a smile. I appreciate that they saw I booked a room with 3 twin beds so they put me in a different room, but the new room was...not like the online pictures. The view from our room was UNBEATABLE though - just beautiful.
Cons: I know pictures online will always be better than in person, but the room itself was disappointing. We LOVED the view, but the "suite" itself looked like it hadn't been updated since the 60s and smelled like it too. There were mysterious stains on the carpet, and the shower was rusty. Honestly, I wish they had kept me with my booked room of 3 twin beds and we'd have pushed 2 together. My husband and I ended up sleeping in the living room instead of the bedroom because the bedroom didn't have a TV (we need to fall asleep with a TV on, personal preferences so this is not their fault) and we pushed the beds in the living room together anyways. There was a police raid on a drug den in the hotel. I understand the hotel can't stop ill behavior, but it's a huge turn-off while you're walking to your room.
9.2 Excellent
Pros: Prince, situated.
Cons: Waiting for the elevator.
9.6 Excellent
Pros: Staff are great. Location is superb.
Cons:
Located in Honolulu (Waikiki), Ambassador Hotel Waikiki is within a 15-minute walk of Royal Hawaiian Center and Hawaii Convention Center. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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