Very slow elevators and hot and cold staff
Some were great but some were just not with it. Not the service I am accustomed to from Hyatt.
Supe slow elevators and getting cars. Ran out of self parking. Was locked out of room at one point. Had to switch rooms and breakfast was chaos.
Ww had great attention coming ti check in with Amanda and wirh Lei with extended service as we needed to shower after checking out! Mahalo!
The air units from other building were roaring loud. Could NOT hear the ocean at night,day, anytime .lNo hotel shuttle. Nice rooms, little itchy. Excellent friendly staff.
Smells a bit.
It had free breakfast.
The hallway leading up to the room smells.
The hotel is nice. Not much for restaurant/bar/pool but the complimentary breakfast was good and the location to the beach was good. I highly recommend using valet service...spend the $ and avoid the hassle of parking off-site.
Hotel was closer to the Waikiki beach. Staff were friendly. House keeping was good.
Rooms are cramped. There is mo space to move about freely in the room or to keep your bags and open them comfortably.
Great experience! Satisfaction Guaranteed!
Located in the Diamond Head end of Waikiki and just a 3-minute walk to the golden sands of Waikiki Beach. Our 426 room hotel located close to Honolulu Zoo, Kapiolani Park, shopping and dining. Whatever your pleasure in Hawaii our two towered hotel offers a wide range of accommodations for all. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate.Hawaii TAT Number: TA-145-959-3216-01
Based on 4,177 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.