JEN Hong Kong by Shangri-La

4 stars
508 Queen's Road West, Hong Kong, Hong Kong
Hong Kong, Hong Kong
+852 2974 1234
8.4
Very good
based on 1763 reviews
1,763 reviews
Sat 14/3
-
Sun 15/3
1 room, 2 guests
Deals from
$118
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$118
Queen room
$217
Standard Room
$234
49 more JEN Hong Kong by Shangri-La deals
49 more JEN Hong Kong by Shangri-La deals
Lounge
Outdoor view
Bedroom
Bedroom
Gym
Restaurant
Bedroom
Bedroom
Bathroom
Lounge
Bedroom
Restaurant
Bar
Conference room
Bedroom
Bedroom
Conference room
Restaurant
Bedroom
Pool
Bedroom
Pool
Bedroom
Restaurant
Conference room
Pool
Restaurant
Pool
Bedroom
Bedroom
Other
Bedroom
Dining room
Bedroom
Business centre
Pool
Other
Lobby
Bedroom
Pool
Pool
Building
Other
Conference room
Building
Room amenity
Bathroom
Room amenity
Other
Room amenity
Bar
Bathroom
Bedroom
Other
Photos of JEN Hong Kong by Shangri-La
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Providing views of Victoria Harbour, JEN Hong Kong by Shangri-La is located near a popular shopping area, plus boasts a swimming pool and free Wi-Fi. It also provides private parking on site and Victoria Harbour is a brief car ride away.

The hotel features an around the clock reception, as well as an executive floor and a free shuttle service. For added convenience, it provides an express check-in and check-out feature, a concierge and a currency exchange. The hotel also offers a well-equipped fitness centre.

This elegant hotel provides rooms with an en suite bathroom, air conditioning and a TV. They all feature a refrigerator, an in-room safe and slippers.

JEN Hong Kong by Shangri-La offers a convenient on-site café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar.

Located within a short walk of JEN Hong Kong by Shangri-La are The University of Hong Kong, Lo Pan Temple and St. Paul's College. Hong Kong Macau Ferry Terminal and Sheung Wan Station are within a 30-minute walk.

8.4
Very good rating
Based on 1,763 verified guest reviews

Latest deals for JEN Hong Kong by Shangri-La

Sat 14/3
-
Sun 15/3
Queen room
bed type unknown
$217
nightly with fees
bed type unknown
$265
nightly with fees
bed type unknown
$439
nightly with fees
Superior room
bed type unknown
$118
nightly with fees
bed type unknown
$193
nightly with fees
bed type unknown
$212
nightly with fees
Standard Room
bed type unknown
$234
nightly with fees
King room
1 king bed
$746
nightly with fees
Deluxe room
bed type unknown
$259
nightly with fees
1 double bed
$261
nightly with fees
bed type unknown
$268
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at JEN Hong Kong by Shangri-La

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Business centre
  • Flat-screen TV

General

  • Quiet street view
  • Executive lounge access
  • Family rooms
  • Sea view
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Adapter
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • DVD player

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by lift

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of JEN Hong Kong by Shangri-La

8.4
Very good
1763 verified ratings
Wonderful
885
Very good
429
Good
267
Okay
76
Fair
52
Mediocre
24
Poor
30

Summary of reviews

Guests say
Guests appreciated the excellent location, friendly and helpful staff, and the cleanliness of the rooms. However, there were complaints about noise levels due to ongoing renovations, and some amenities like the pool and gym were unavailable during their stay. Overall, while the hotel has its drawbacks, many guests found it to be a good choice for their needs.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness8 out of 10
Room Size5 out of 10
Amenities3 out of 10
Noise Level3 out of 10
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All reviews

9.7
Wonderful
Anonymous, Dec 2016
Pros (+) Quiet, well located and easy to get to, friendly and courteous staff with a nice restaurant located in the hotel.
8.0
Very good
Anonymous, Nov 2016
Pros (+) Good Southeast Asian restaurant; modern furnishings; helpful staff; close to MTR
Cons (-) sound insulation of the rooms; average internet speed; lots of local eatleries but few medium to higher level restaurants; not much view outside the window.
10
Wonderful
Anonymous, Apr 2016
Pros (+) The helpful staff and nice hotels
Cons (-) nothing!
10
Wonderful
Risha, Mar 2016
Pros (+) Away from the hectic center, hotel Jen was great on all fronts. Clean, good staff, excellent food (malacca restaurant inside hotel got a michelin mention), and a nice neighborhood around HKU.

Location

508 Queen's Road West, Hong Kong

What's nearby

  • Macau Ferry Terminal1.8 km
  • International Finance Centre2.3 km
  • Victoria Harbour2.7 km
  • The Harbourside3.3 km
  • Sorrento3.6 km
  • Hong Kong Convention and Exhibition Centre3.9 km
  • Nathan Road4 km
  • Tsim Sha Tsui Station4 km
  • Central Plaza4 km
  • Avenue of Stars4.1 km
  • Chungking Mansions4.1 km
  • Langham Place Shopping Mall5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about JEN Hong Kong by Shangri-La

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
$384
$288
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at JEN Hong Kong by Shangri-La

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at JEN Hong Kong by Shangri-La

  • If you’re after a cheap room at JEN Hong Kong by Shangri-La, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • How long should you stay at JEN Hong Kong by Shangri-La? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at JEN Hong Kong by Shangri-La

  • Where is JEN Hong Kong by Shangri-La located?

    JEN Hong Kong by Shangri-La is located at 508 Queen's Road West in Central and Western District, 5.8 km from the centre of Hong Kong. Macau Ferry Terminal is the closest landmark to JEN Hong Kong by Shangri-La.

  • When is check-in time and check-out time at JEN Hong Kong by Shangri-La?

    Check-in time is 15:00 and check-out time is 12:00 at JEN Hong Kong by Shangri-La.

  • Does JEN Hong Kong by Shangri-La offer free Wi-Fi?

    Yes, JEN Hong Kong by Shangri-La offers free Wi-Fi.

  • How far is JEN Hong Kong by Shangri-La from the airport?

    JEN Hong Kong by Shangri-La is 22.4 km from Hong Kong Intl. JEN Hong Kong by Shangri-La is 51 km from Shenzhen.

  • Does JEN Hong Kong by Shangri-La have a pool?

    Yes, JEN Hong Kong by Shangri-La has a pool on-site.

  • How does KAYAK find such great JEN Hong Kong by Shangri-La hotel deals?

    KAYAK scours the web for all room deals available at JEN Hong Kong by Shangri-La in Hong Kong and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at JEN Hong Kong by Shangri-La and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for JEN Hong Kong by Shangri-La.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
5.8 km
Hong Kong Intl
22.4 km

Everything you need to know for your stay in Hong Kong