Book Hertz hire cars in Scottsdale

Reviews for Hertz in Scottsdale

Recent reviews

Traveller rating

Excellent

34

Good

3

Okay

8

Mediocre

20

Poor

0

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pick up the carfriendly staff

car was cleanpick up and drop

car availablecustomer service

rented a cargreat experience

location was closednever rent

wrong locationcredit card

3.2

Cons:Staff member @ this location was hardly interested in any sort of customer service. Was told that showing up later than the scheduled pick up time meant the car would not be ready for some reason. Waited @ location for 30-45 min for car (with metal rubbing on metal each time passenger door was opened) to return. In the meantime, there were multiple other cars that were not being utilized for any reason. First time I've had an experience like this with Hertz and hopefully the last.Reviewed 22 Feb 2017

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7.2

Cons:Drop off was confusing since it was at a hotel. Should be provided details of drop off when not at a hertz location.Reviewed 7 May 2017

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7.2

Cons:When I got there to pick up the car they didn't have any. Thankfully a guy behind me returned one or I wouldn't of had a car.Reviewed 14 Jul 2017

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4.0

Cons:There were several people waiting when I arrived to pick up. There was only one person working, and obviously several reservations at the same time so I took the person awhile to get to folks. The back seat was filthy - covered in hair and dirt. Because there were so many folks and I had a time commitment, I put my bags in the front seat and in the trunk, cleaned some of the hair with duct tape my husband had in our vehicle. They were going to credit me $25 but I have not seen that yet and I turned to vehicle in over a week ago.Reviewed 26 Jun 2017

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10.0

Pros:Rep had a great sense of humor.Reviewed 16 Jul 2017

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4.8

Didn’t get what I paid for.Pros:WCons:Paid for a “standard” size which said Toyota Corolla or similar and got put in a Ford Fiesta which is technically an “economy” class. Upon calling hertz all they could do was let me exchange and I had already spent enough time with hertz in person. Also the guy originally said he gave me an upgrade and had everything set to give me a Nissan Rogue. Paper work was filled out for it and everything and when I noticed he went in and totally switched everything out. Also had to give me a new contract after the fact which he emailed. Lastly I purchased their empty fuel tank option, which they charged me for the size of the tank as the original car, Nissan Rogue. Upon research I did I found out the Ford Fiesta fuel tank size is 12.5 gallons so I brought that up to get money back from the fuel option which he overalls charged. Hertz guy told me the fiesta has a 14 gallon fuel tank. I was done trying to do anything as they took up enough of my time.Reviewed 16 Mar 2018

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10.0

Pros:Pick up and drop off were quick and easy, the car was better than I expected for the price.Reviewed 19 Apr 2019

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10.0

Great pick up locationPros:This was a wonderful location to pick up. Nice staff and fast service.Reviewed 24 Apr 2016

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4.0

Pros:Service was greatCons:The Chevy Malibu I received.Reviewed 2 Nov 2016

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10.0

Pros:Friendly serviceReviewed 15 Nov 2018

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8.8

Pros:Owner very polite and helpful, very convenientReviewed 2 Mar 2018

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9.6

Pros:Ease of pickup locationReviewed 24 Jun 2018

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• What is the most popular car hire from Hertz in Scottsdale?

  Mini (Fiat 500 or similar) is the most frequently booked car hire type from Hertz in Scottsdale.

• How many car hire locations does Hertz have in Scottsdale?

  Hertz has 7 car hire locations in Scottsdale. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Sky Harbor Intl airport (PHX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sky Harbor Intl airport (PHX)?

  Yes