Reviews for Hertz in Helena
Overall rating
8.2
Excellent
Based on 12 reviews
Cleanliness
8.3
Comfort
8.0
Pick-up/Drop-off
8.5
Value for money
8.1
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Pros
"Staff were friendly and efficient."
(in 2332 reviews)
"Car was clean & comfortable."
(in 5675 reviews)
"PIckup and dropoff was was quick."
(in 2382 reviews)
Cons
"The car was very dirty"
(in 195 reviews)
"There were NO cars available!"
(in 6133 reviews)
"I'll never use Hertz again."
(in 511 reviews)
Recent reviews
Traveller rating
7
1
0
0
2
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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10.0
Pros: easy process
Cons: nothing
review from
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9.6
Pros: The car was clean & ready - but one tire was seriously low on air. The Hertz employee went above and beyond and had it repaired in short order by a local tire shop. Drop off was a breeze.
Cons: An excellent experience with great caring staff. What more could I ask for? All rental car agencies charge a significant premium for full size SUV's - so it was quite pricey.
review from
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10.0
Pros: Staff was friendly and helpful. Everything worked great
review from
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7.6
Decent rental
Pros: Fine small car-wouldn’t rent this in Montana if the weather got bad though
Cons: Kind of an expensive rate for a small car-
review from
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8.4
Pros: Mpg
Cons: Drivers seat just ok
review from
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9.6
Pros: Nice vehicle roomy for 5
Cons: Broken back seat belt that was apparently already known about. Very concerned about the safety of one of our children
review from
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10.0
Pros: Impeccable service
review from
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2.0
Cons: I arrived 10 min after my scheduled drop-off time, only because the process of dropping a car off in parking lot below then walking all the way up to the main airport was counter intuitive to me. The men were still there but told me they were "closed". They assured me that there was a 29 min leeway period, Yet i was charged an extra day for the vehicle anyways. Terrible customer service.
review from
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2.0
Employee was a jerk.
Pros: Nothing
Cons: Snotty employee. Ended up with national.
review from
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10.0
Pros: Excellent service and the car was immaculate. Thank you!
review from
Other suppliers in Helena scored
Where can I find Hertz hire cars in Helena?
2850 Mercer Loop, Hertz car hires
Address
2850 Mercer LoopHours
| Monday | 08:00 - 23:30 |
| Tuesday | 08:00 - 23:30 |
| Wednesday | 08:00 - 23:30 |
| Thursday | 08:00 - 23:30 |
| Friday | 08:00 - 23:30 |
| Saturday | 08:00 - 23:30 |
| Sunday | 08:00 - 23:30 |
Phone
+1 406 449 4167Good to know
Most popular location | 2850 Mercer Loop |
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FAQs about renting a car from Hertz in Helena
How many car hire locations does Hertz have in Helena?
Does Hertz have a car hire location at the airport: Helena airport (HLN)?
Does Hertz offer shuttle or airport pick-up services from Helena airport (HLN)?
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