Guest reviews
Overall rating
7.4
Good
Based on 4 reviews
Cleanliness
6.5
Comfort
8.5
Pick-up/Drop-off
5.5
Value for money
9.0
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Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
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2
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6.8
Cons: Giving back was an unacceptable procedure: no contact person, no designated parking slot for car, was informed that I would have to park it in a public parking slot but none was free...
review from
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7.6
Croatian Roadtrip
Pros: I liked how it was overall quite affordable. Hertz also had luxury saloons available. Unlimited kilometres
Cons: Last minute “necessary insurance” that clerk seemed to sell us. The car was dirty.
review from
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10.0
Pros: Easy and smooth
review from
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5.2
Bad customer service but good value
Pros: Car was comfortable and the price was right.
Cons: If you want to spend an hour and a half at a Hertz, this is the place for you. Staff was late to open the office and everyone was gone when we tried to return the car. They said it would take 10-15 minutes because they were “at the car wash”, but it was 25 minutes later before all 3 employees came back.
review from
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Where can I find Hertz hire cars in Dubrovnik?
Top tips for renting a car from Hertz in Dubrovnik
- Mini car hires from Hertz in Dubrovnik are around 89% cheaper than other car types, on average