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Hangzhou hotels

Hangzhou hotels

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Hangzhou, Zhejiang, China
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Low season March
High season October
  Average price (weeknight): $157
  Average price (weekend night): $230

cheapest month to stay

44%

expected price decrease

most expensive time to stay

13%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Hangzhou hotels

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Wuyang Hotel Hangzhou - Hangzhou - Building
1
9.7 Excellent (2,315 reviews)
Overview
With a stay at Wuyang Hotel Hangzhou in Hangzhou (Downtown Hangzhou), you'll be within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Narada Resort & Spa Liangzhu - Hangzhou - Building
2
9.7 Excellent (2,207 reviews)
Overview Reviews
With a stay at NARADA Resort & Spa Liangzhu in Hangzhou (Yuhang District), you'll be 16.3 mi (26.2 km) from West Lake and 18 mi (28.9 km) from Broken Bridge. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.
10.0 Excellent
Pros: The location was beautiful and room excellent.
Cons: NA
Grand Parkray Hangzhou - Hangzhou - Building
3
9.7 Excellent (2,187 reviews)
Overview Reviews
Located in Hangzhou (Xiaoshan), Grand Parkray Hangzhou is within the vicinity of Crazy Appleland and Hangzhou Paradise Park. This 5-star hotel is within the vicinity of Hangzhou Polar Ocean World.Rooms Make yourself at home in one of the 532 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and shopping on site.Dining Enjoy a satisfying meal at a restaurant serving guests of Grand Parkray Hangzhou. Quench your thirst with your favorite drink at a bar/lounge.Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
8.3 Excellent
Pros: Clean
Cons: Stayed in non-smoking room but still can smell the smoke
9.6 Excellent
Pros: This Hotel went far, far past my expectations. It is an absolutely beautiful Hotel and it was lacking for nothing. I would definitely stay at this Hotel again and you couldn't ask for a better value.
Cons: I wish a few more people would speak English but that is pretty much consistent through-out China unless your in Hong Kong. That is the only thing I didn't like but that has nothing to do with the Hotel.
9.2 Excellent
Pros: Everything was great, as usual
Cons: Nothing
9.2 Excellent
Pros: Great hotel
Cons: It is a little problematic to order room service because of the language barrier
7.5 Good
Pros: Comfortable beds and room , good breakfast choices, close to subway, staff tried hard but language barrier still there.
Cons: No lunch menu and restaurant a bit expensive
9.2 Excellent
Pros: The breakfast service was of high quality. The staff were very responsive and professional.
9.6 Excellent
Pros: Clean surroundings and helpful staff. Very professional
Cons: Loved everything except for the weather which was too hot
10.0 Excellent
Pros: Good hotel. I'll be back.
Cons: Your english should be, or let's say, must get better. But not a big problem.
10.0 Excellent
Pros: new hotel . they try hard . reasonably english spoken.
Jinma Palace Hangzhou - Hangzhou - Building
4
9.7 Excellent (1,249 reviews)
Overview
Located in Xiaoshan, this hotel is within 6 mi (10 km) of Crazy Appleland, Hangzhou Paradise Park, and Hangzhou Polar Ocean World. West Lake and Quiantang River Bridge are also within 12 mi (20 km). Hangzhou South Station is 9 minutes by foot.
Overview Reviews
With a stay at Hangzhou Guanghua Hotel Xiaoshan Airport in Hangzhou (Xiaoshan), you'll be 13.1 mi (21.2 km) from MIXC Mall and 15.3 mi (24.7 km) from Hangzhou Grand Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A shuttle from the airport to the hotel is complimentary (available 24 hours).
10.0 Excellent
Pros: Improvement on breakfirst variety
Cons: Aircon not cold enough
9.6 Excellent
Pros: i loved this hotel even though none of the staff spoke English, the room was massive and well equipped and the staff went out of their way to help
Cons: no staff spoke english but used translator app on phones to try to communicate with you
7.1 Good
Cons: Staff cannot speak any English. Poor breakfast but ok. I chose this hotel because I had a flight in the early morning and would like to avoid traffic jam. There are bus service to airport. So it is convenient if you’ll be im same situation. Room was ok but don’t expect to be rest in a high class hotel ‘cause it isn’t.
9.2 Excellent
Pros: The staff couldn't speak English, but were very friendly. The bed was very comfortable and the room was clean. There is also free airport shuttle
Cons: The carpet looked dirty because of the black stain
9.6 Excellent
Pros: The hotel lobby was warm and welcoming, with some elegant touches. The staff were ready to help us as best as they could with their limited English and even spoke to our taxi driver several times over the phone trying to direct us there. The room was a pleasant surprise, very big, clean, the softest bed, bathroom clean and all in order. Location tops,very close to airport.
Cons: It was a hassle to find the place, even for the taxi driver.
6.3 Good
Pros: Hotel is close to airport, price is fair
Cons: Foreign credit card (MasterCard) was not working, even after trying several different cards. Asked hotel staff to call a taxi to the city center but they called taxi without license to operate, and I had to pay 40% more than the price I paid on the way back to hotel with a legal taxi.
4.2 Okay
Pros: Free transport back to airport.
Cons: The hotel did not get my booking from Booking.com and did not respect booking confirmation which I got by email 2 days before stay. The Booking hotline agent apologizes for the inconvenience and suggests pay front desc price for the room (double price). After 30 min discusion (fight), I got the room which I booked in price which I booked. Hotel is next to airport runway. All night can hear airplanes, take off or landing
Liuying Hotel - Hangzhou - Building
6
9.7 Excellent (814 reviews)
Overview Reviews
With a stay at Liuying Hotel, you'll be centrally located in Hangzhou, steps from West Lake and within a 5-minute drive of Broken Bridge. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Free self parking is available onsite.
9.2 Excellent
Pros: The location of the hotel on the shore of the lake is amazing and small pagodas and ponds at the hotel allow for very atmospheric moments. The pool is very nice as well as the restaurant no need to search further for good food!Beds are comfortable on european standards (i.e. Not chinese hard).
Cons: Staff didn’t speak nor understand any english at all. Come with a translator (e.g baidu translate)
7.1 Good
Pros: The view
Cons: Didn't have much time to enjoy the facility.
Zhejiang Hotel - Hangzhou - Building
7
9.6 Excellent (5,470 reviews)
Overview Reviews
Property LocationWith a stay at Zhejiang Hotel - Hangzhou in Hangzhou, you"ll be within a 15-minute walk of West Lake and Wushan Night Market. This 5-star hotel is 0.7 mi (1.2 km) from Former Residence of Sha Menghai and 0.9 mi (1.4 km) from Zhejiang University First Affiliated Hospital.AmenitiesTake advantage of recreation opportunities such as a sauna, or other amenities including concierge services and an arcade/game room.DiningAt Zhejiang Hotel - Hangzhou, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Business, Other AmenitiesFeatured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
10.0 Excellent
Pros: Easy foyer services, no hunting for the lift, very clean and good amenities.
Cons: I can't think of anything we didn't like about this hotel.
9.6 Excellent
Pros: Coffee/tea service and a kettle are available. high-class bed wide room (2 rooms) close to Metro station a supermarket" Carrefour" is 1.5km south of the hotel no deposit
Cons: TV has only Chinese programs. only shower
8.8 Excellent
Pros: Bed is comfortable and toiletries are of good quality. Fresh fruits are provided free of charge everyday in the room.
10.0 Excellent
Pros: The room was very spacious and the location of the hotel was close to Fengqi subway station which was perfect for all our travels . The area was full of great shops and restaurants and a quick 10 minute walk to the beautiful West Lake. The zoo coffee shop was great in the lobby , staff were very attentive and friendly. Would stay here again . My stay in Hangzhou was great
10.0 Excellent
Pros: Great location, welcoming and attentive staff, spacious room.
Cons: No pool.
7.5 Good
Pros: Very good location, close to the West Lake. They are friendly and nice towards the guest.
Cons: The rooms could be cleaner and bigger, for a 5-star hotel. Also the lighting is not so nice or bright. This is certainly not the level equal to well-known chain hotels. Also no wellness, swimming pool, gym, etc. The staff does not speak English (except perhaps 1 or 2 members).
7.9 Good
Pros: Convenient right next to Fengqi station.
8.3 Excellent
Pros: Friendly cleaning staff
Cons: Lighting in the room could be improved, one bedside lamp did not go
10.0 Excellent
Pros: Good location, clean and spacious room, convient transportation.
10.0 Excellent
Pros: Design of room, lots of mirrors and space for extra person
The Dragon Hotel Hangzhou - Hangzhou - Building
8
9.6 Excellent (4,686 reviews)
Overview Reviews
With a stay at The Dragon Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hangzhou? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
10.0 Excellent
Pros: The breakfast is great, It got a lot of selections both local and international food. Pretty happy with the foods.
Cons: The location is a bit distance away from Metro.
9.6 Excellent
Pros: Very modern, clean, friendly, everything is easy and convenient. We love it, enjoyed the shops inside, swimming pool and gym too!
Cons: A bit pricy with food and drinks in the lobby lounge area.
9.6 Excellent
Pros: Really welcomed and helped by the staff, as I don't speak Chinese. Thanks to them for even giving me their card as I could call them and put the mobile to the taxi driver or service to explain them. Xiè Xie.
9.6 Excellent
Cons: Only minus was the breakfast!! Not too many choices of European and Western food
9.2 Excellent
Pros: The breakfast buffet was amazing. Although they did not serve hot chocolate for breakfast, the manager arranged one especially for us. The hotel is beautiful and well looked after, clean, upper end. We loved the pool area: big enough for swimming and there is a children's pool as well. Despite crazy heat, the pool area was almost empty.
Cons: Food options inside the hotel are a bit limited for Europeans and pricy. Receptionists did not speak English very well and very quietly. I hoped they would have rather used Chinese instead.
5.0 Okay
Pros: Location
Cons: Location
8.8 Excellent
Pros: Good spread of breakfast. Not included in our room but we paid for it. One of the reason is there isn’t any nearby food places.
Cons: Location is far off the west lake and he fang street. Taxi is not easily access without getting the hotel staff to book one for us
10.0 Excellent
Pros: Amazing service at the desk. Friendly and efficient.
9.6 Excellent
Pros: Huge hotel with very clean and luxurious environment, spacious rooms, friendly staff and the largest buffet spread I've ever seen.
Cons: Location was not on the West Lake itself, but the scenic spot can be reached in a short walk from the hotel
New Century Grand Hotel Hangzhou - Hangzhou - Building
9
9.6 Excellent (1,785 reviews)
Overview Reviews
With a stay at New Century Grand Hotel Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of Crazy Appleland and Hangzhou Paradise Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
10.0 Excellent
Pros: The rooms were comfortable and our double king-sized beds was ideal for the 3 of us. We have visited this hotel before and this is our 3rd time. We like its location being close to Peoples Square underground station. Since our last visit in Oct 2017 the hotel now has a Japanese Restaurant which we enjoyed on a couple of nights.
Cons: Bathroom window privacy curtain, can be viewed through from the outside, if main bathroom lights are on !!
10.0 Excellent
Pros: the rooms were perfect. the breakfast wonderfull. the business centre was well prepared.
10.0 Excellent
Pros: All of the staff were excellent and went out of their way to help us, even if English wasn't their first language. The rooms were comfortable and our double king-sized beds was ideal for the 3 of us. We have visited this hotel before and this is our 3rd time. We like its location being close to Peoples Square underground station. Since our last visit in Oct 2017 the hotel now has a Japanese Restaurant which we enjoyed on a couple of nights.
Cons: The window screen on the bathroom window could be viewed through when someone is in the bathroom and the main bathroom light is on ! The occupant in bathroom could be a little bit too visible !
10.0 Excellent
Pros: This was an excellent up-market hotel that was value for money. The staff were excellent and very helpful. Many of the staff understood and also could speak English.
Cons: Although the bathroom had frosted glass window for privacy, there were many occasions when you could see the person in the bathroom. I would suggest that there should also be a blind that could be pulled-down to give extra privacy.
10.0 Excellent
Pros: Beautiful property and great location
Cons: The only thing that kept this from being a 5 star for me was the slight smell of cigarettes.
10.0 Excellent
Pros: Super Hotel in 3min walking distance of Metro station People's Square (line 2). The entire staff were really friendly and helpful, the room was very clean and beautiful. Breakfast tasted also good and the massage was fine too. I also really enjoyed the view from my room (29th floor). All in all, a very recommendable place to stay.
Cons: English of staff could definitely be improved but it's still far better than the previous (4-star hotel I've been to). WiFi was OK, but I am used to much faster connection speed.
8.3 Excellent
Pros: Location is great. subway station is very close It take about 30 min. from airport
7.9 Good
Pros: Very selective choices for breakfast
Cons: WIFI service in the room
Park Hyatt Hangzhou - Hangzhou - Building
10
9.5 Excellent (3,010 reviews)
Overview Reviews
With a stay at Park Hyatt Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Broken Bridge. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has facilities measuring 9849 square feet (915 square meters), including a conference center. Free self parking is available onsite.
7.5 Good
Pros: new and clean hotel, and great helpful staff with decent food options for western travelers.
9.2 Excellent
Pros: Rooms were very large and comfortable with a great view . Staff were great. Breakfast was excellent with great views .
Cons: Only 3 counters to check in and we had to wait for some time . Also no orderly system of waiting for your turn . They could add 2 more check in counters
9.6 Excellent
Pros: Best 5 star hotel in china
Cons: wifi is still a problem in china and also in this hotel.
8.3 Excellent
Pros: The room was well designed and very well equipped. The public rooms were very attractive. Reception staff good.
Cons: The staff training in the bar.............................. I had to help open a bottle of wine - the girl was very sweet but had no knowledge - the bar at 6;30 was not staffed properly - maybe it opens later
9.6 Excellent
Pros: Awesome! Really awesome! The hotel is near MixC and Raffles, also be connected with metro lines. The room is very clean, and thanks again for the staff Mia. The view of the room is so good. Will recommend this hotel to my friends and can’t wait to be in Hangzhou again!
Cons: N/A
7.1 Good
Pros: breakfast is excellent
Cons: service is so so,the emplyees are not that friendly
9.6 Excellent
Pros: Very comfortable bed. Very flexible personal with my late check-out and could keep my room 3 hours later without any discussion or surcharge! Very good service!
9.6 Excellent
Pros: Good location and good room service. It was my girlfriend’s birthday and the hotel prepared a cake for her, it tasted so good. In addition, the breakfast is in high quality.
Cons: N/A
9.2 Excellent
Pros: The room was amazing and had a great view of the city (if it wasn't for the pollution). The bath was great and lots of room.
Cons: The quality of the room service food wasn't 5 star standard.
10.0 Excellent
Pros: best 5 star hotel in china
Cons: everything is perfect just a small detail they should keep the gym cool,because they are opening the doir to the indoor pool the gym is to hot to do any sports there
West Lake State Guest House - Hangzhou - Building
11
9.5 Excellent (1,749 reviews)
Overview Reviews
With a stay at West Lake State Guest House in Hangzhou (Xihu), you'll be within a 5-minute drive of Zhejiang University and Lingyin Temple. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
10.0 Excellent
Pros: lakefront hotel with one of the best restaurant
Cons: I wish the hotel could have bus to the city
10.0 Excellent
Pros: Excellent in each and every way! Staff, facility, food and the huge garden...It made our Guangzhou trip so memorable.
9.6 Excellent
Pros: It’s great. Very new facility and perfect location. Very friendly and helpful staff! Enjoyed so much! Definitely will go back!
Cons: Though overall very clean, it’s better if more attention paid to the details, such as the corner of bathroom.
9.6 Excellent
Pros: Stayed for 4 nights Gardens and surrounds were exceptional Loved the walks and the scenery Rooms were well appointed, quite big with a balcony, a real pleasure to come back to. Breakfasts were also a real treat plenty of variety and options. Evening meals same thing plenty of variety As with these hotels a little expensive, staff english and communicating challenging but not impossible . Don't let that deter you. Westlake is well worth a visit, this hotel one of the best absolutely recommend it.
Cons: Being picky communication at times challenging but understandable Would go back great Hotel
9.2 Excellent
Pros: Great location
Cons: Hard to communicate in English
10.0 Excellent
Cons: Best hotel I have ever stayed. The room is comfortable, Food is extremely delicious. The service is super. I wish I could stay more time in this hotel. Definitely will stay back.
10.0 Excellent
Pros: Perfect location, best view and experience with west lake
Cons: Traffic is not easy
10.0 Excellent
Pros: Breakfast was awesome, multiple choices of food and very considerate staff.
Cons: Nothing
7.9 Good
Pros: The location and heritage of the property
Cons: Bit out of the way to go out.
9.2 Excellent
Pros: Great location close to West Lake, very quiet, secure, excellent facilities. Can’t fault it. Great for couples wanting a relaxing time.
Overview Reviews
With a stay at Zhejiang Sanli New Century Grand Hotel Hangzhou in Hangzhou (Gongshu), you'll be within a 10-minute drive of West Lake and Westlake Culture Plaza. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
5.5 Okay
Pros: clean room, showers and bath were excellent.
Cons: Food was repetitive. Rooms did not give Chinese gov't per diem rate of 400 yuan per night for the conference/meeting. Normally, when hotels host conferences, they offer a very basic room within the per diem rate. Guests can't get reimbursed the room rate of 578 yuan/night.
Overview Reviews
Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 2-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 5543 square feet (515 square meters), including conference space. Free self parking is available onsite.
9.2 Excellent
Pros: Excellent concierge Surprise us with a gift (photo of my mom and I taken in front of the Xmas tree at lobby) on Christmas eve
9.2 Excellent
Pros: Excellent service!! We are family w 2 kids. Hotel room is big enough to add extra bed for our kids. All hotels employees are very friendly and nice and very helpful. Many thanks Guest Relations Manager : Sisi. She help us to arrange hotel activities and recommended good restaurants at Hangzhou. Since we don't have app to call taxi, she help us to arrange taxi wherever we go. The chinese style restaurant at Four Seasons Hotel is highly recommend. Our family like the Hotel and will stay again in future.
Cons: No
9.6 Excellent
Pros: My daughter was celebrating a Birthday while enjoying our trip to China and the hotel staff went out of their way to make the experience even more special. They made a lovely fuss over her.
Cons: Nothing.
10.0 Excellent
Pros: Love their hotel staff and services. Very friendly and approachable, and will go the extra mile to make you feel welcomed. The hotel itself is very scenic. Really enjoyed my stay. Food at the Chinese restaurant is also great.
9.6 Excellent
Pros: We love the location and the boat trip to West Lake offered by the hotel. The boat trip started at the pier located within the hotel, sailing down a quiet and beautiful river connected to the West Lake. It’s a bit chilling in the Winter but the scene totally worth it. The hotel is very considerate as well. We booked two rooms and they arranged us two rooms that are within one suite without our previous request. Thank you so much for that! You made our stay more joyful and convenient. We highly recommend the West Lake Fish with Vinegar Sauce, which is more tasty than most of other restaurant in Hangzhou.
Cons: There seemed some problem with the sewer in the bathroom but the hotel managed to fix it while we’re out.
9.2 Excellent
Pros: GM is on the ground daily. All staff were very courteous and helpful.
Cons: No dressing table in the room.
10.0 Excellent
Pros: Ambience , service , the JinSha restaurant
10.0 Excellent
Pros: This is one of the most beautifully situated hotels I have ever stayed at. It is like being in the midst of a Chinese landscape painting! The ambience, the comfort and design of the rooms, the extremely lovely service, all put this in the top 10 if not the top 5 of all hotels I've stayed in during a lifetime of travel. And it was without any doubt the best 4 Seasons I have ever stayed at, since they are always really nice but often somewhat generic. This one is not. It is absolutely at the top. And, I might add, while expensive particularly for China, it is about half to two thirds what a similar property would be in the US, Asia or Japan.
Cons: Nothing. Well, OK, they could put some real milk or at least a better quality powdered creamer for use with the expresso machine! That is literally the only thing I found wanting.
10.0 Excellent
Pros: The scenery of this place is at legendary level. Every detail shows the mastery work of the architects that combines the artisanship with nature gave me the feeling of serenity, tranquility, and a peace of mind. The staff team made my stay a pleasurable one. Their genuineness and sincerity deserve a compliment and appreciation. A big thanks to each and everyone of them, especially the concierge and the driver, Mr.Forest. The Chinese restaurant has tasty food as well.
Cons: A little improvement in English comprehension skills for the staff will help. There was an incident which some important people arrived and we were rushed aside without knowing the situation and could have caused problem for either party. If that situation should ever happen anywhere, there should be a better solution, perhaps not shoving your guests in or yanking them out of the car would be nice. Regardless to who ever the person was, we also were guests of the hotel and should be treated nicely.
9.6 Excellent
Pros: The staff was very friendly and greet us personally. The manager offered us great advice on food and sight-seeing. The room was spacious and comfortable with nice view. We tried both restaurants and they were very both excellent.
Cons: The bar can be made more lively. We went there and it was quiet and boring. We can be offered more events or information about events in the hotel. There is a running map but it would be better if there can be a walking tour suggestions in the map also.
Hangzhou Kaihao Hotel - Hangzhou - Building
14
9.5 Excellent (540 reviews)
Overview
With a stay at Hangzhou Kaihao Hotel in Hangzhou (Xiaoshan), you'll be within a 5-minute drive of Crazy Appleland and Hangzhou Paradise Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overview Reviews
Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
5.4 Okay
Pros: I can’t believe this hotel is five stars hotel and Relais de chateau no one Speaks one word of English, very very poor breakfast with no buffet, imagine to ask for tea and sugar taking 3 minutes, no lobby or even chairs to wait someone, very boring hotel, the only advantage the location
Cons: No one can speak English
10.0 Excellent
Pros: Amazing location next to west lake, and much quieter than other hotels in the area. Good for families and couples looking for a more romantic getaway.
Zhejiang Narada Grand Hotel - Hangzhou - Building
16
9.4 Excellent (3,578 reviews)
Overview Reviews
With a stay at Zhejiang Narada Grand Hotel, you'll be centrally located in Hangzhou, within a 5-minute drive of West Lake and Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
9.2 Excellent
Pros: The breakfast is very good.
Cons: The facilities are pretty old and there is no popular foreign tv channels such as BBC and CNN.
9.6 Excellent
Pros: The selection at breakfast was amazing! The staff at the lobby cafe are great!
Cons: There was occasional smell of cigarette smoke through the ventillation system, very irritating, even nobody was smoking in the corridor. One of the coffe machines at breakfast was broken or out for servicing
5.4 Okay
Pros: Friendly staff.
Cons: Lots of dust below bed (apparently never cleaned below the bed). Reception could not (would not) help to find a SPA area, and then saw later at check out some signs in the hotel room even mentioning some SPA in the hotel itself. Rooms are not quiet, one can hear the people in the hallway too clearly.
9.6 Excellent
Pros: I was having an ear infection and needed medicine. The guestmanager Caroline went with me to the hospital and helped through the process of getting me the right medicine. Really thankfull for that.
10.0 Excellent
Pros: super clean room and friendly personnel with full of patience and always ready to listen! Thanks! We will be back!

Best Hangzhou hotels near Wulin Square

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JW Marriott Hotel Hangzhou - Hangzhou - Building
1
9.3 Excellent (2,909 reviews)
Overview Reviews
JW Marriott Hotel Hangzhou welcomes you to China with a prime location in the heart of the city center. Brimming with luxury amenities, every hotel room is designed for comfort and convenience; a variety of room and suite layouts are available to meet your needs. Overlooking iconic West Lake, our stylish Executive Lounge boasts spectacular city views of downtown Hangzhou, China and serves a full breakfast, snacks and refreshments throughout the day and cocktails and light meals in the evenings. Our four restaurants, including a signature steakhouse, allow you to savor unforgettable cuisine without leaving our luxury hotel. We also provide a heated pool and an advanced fitness center. Thanks to almost 20,000 square feet of versatile venue space and a stately grand ballroom, we're an ideal destination for business meetings and social events in downtown Hangzhou. No matter your reason for visiting China, JW Marriott Hotel Hangzhou will provide you with a distinctive luxury experience.
8.3 Excellent
Pros: I like the bath tub!
Cons: There was water on the floor at the main lobby and I sprained my right ankle on 16 Jun 2019. I have informed the staff at the lobby lounge and I really hope the hotel can improve on this.
10.0 Excellent
Pros: Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
10.0 Excellent
Pros: Well trained staff Awesome food Great location Awesome ambience Superior room quality
Cons: Checking out so soon ;-)
5.8 Okay
Pros: THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
Cons: THE HOTEL ROOM CLEANLINESS.
9.6 Excellent
Pros: The Furiture and the Decore
7.9 Good
Pros: The CRU steak house was great. Also the beds are very comfortable.
Cons: The Sports bar that is mentioned in the hotel information seems to have closed.
8.8 Excellent
Pros: Cru Steak house meal was fantastic. I highly recommend. For such good steak i was suprised it was not busier. Cindy there was amazing. Thankyou Cindy
Cons: I was disappointed that the Velocity Bar is now shut, but photos and co. are still showing it is open.
9.6 Excellent
Pros: Was been greeted warmly upon arrival by both the bellboy and hall manager. All the staffs go extra miles in making me feels at home.
Cons: The bed of which I would much preferred to have them change daily as per most hotel I stayed instead of every 3 days when I strike a conversation with the cleaning auntie. In fact due to it, I developed some allergic reaction on my 2nd nights but the problem was solve quickly by the on duty hall manager when I do a feedback by arranging for the bed comforter etc taken to be wash and sanities. So in general, would still gives it a go but the stay would have been most enjoyable with the cleanliness pick up.
7.1 Good
Pros: Clean room and comfortable bed
Cons: Food price is very high
9.6 Excellent
Pros: Very poor service and food no good at all, it looks very dirty of the display for the surrounding
Cons: Should have more staff can speak English
Grand Hyatt Hangzhou - Hangzhou - Building
2
9.1 Excellent (3,118 reviews)
Overview Reviews
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
10.0 Excellent
Pros: The breakfast and the team
Cons: Hotel entrance as in car drive in area. Have to walk a big round
9.6 Excellent
Pros: Great location and friendly staff
9.2 Excellent
Pros: Hotel is facing West Lake and behind is the main shopping mall. Great location. Room is spacious. Like the sofa at the window. Clean and helpful staffs.
Cons: Nothing.
10.0 Excellent
Pros: closed to the lake
Cons: improved in serving of halal food
8.8 Excellent
Pros: Great location beside the west lake.
Cons: The face and hand washing place is so tiny that most of the time water comes out from there.
10.0 Excellent
Pros: the hotel staffs are all very professional and friendly
Cons: none
9.6 Excellent
Pros: steak house is great warm staff
10.0 Excellent
Pros: Wverything
Cons: Nothing
5.4 Okay
Pros: The staff had lack of English. I booked the room for 3 Adults and was given a room with one king bed. When an extra bed was placed, there was barely any room to move. We had to leave early and was told that lunch will be packed. We received 1 roll, 1 croissant and 1 mandarin each.
Midtown Shangri-La Hangzhou - Hangzhou - Building
3
8.8 Excellent (9,132 reviews)
Overview Reviews
Midtown Shangri-La Hangzhou is centrally located in Hangzhou, a 5-minute walk from West Lake and 12 minutes by foot from Broken Bridge. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
8.3 Excellent
Pros: Location,breakfast
6.7 Good
Pros: brand, design of the room
Cons: very dirty. the housekeeping didn't wash the used cups, didn't wash the bathtub, and didn't report water leakage from the shower head associated with the bathtub.
10.0 Excellent
Pros: The location is excellent..not far from Xihu or West Lake, yet close to subway and all conveniences. We loved all about it.
10.0 Excellent
Pros: The location was perfect.Staff provided upgrade service with a bigger and comfortable room. All staff were really friendly, helped us a lot. Hope to stay at Shangri-la soon.
Cons: If they had washlet that would be better
9.6 Excellent
Pros: Very good service. Our questions were answered at first,and then gave us some suggestions which were very interesting.
10.0 Excellent
Pros: Breakfast was fantastic, a huge choice of food whatever your taste or mood. Great attentive service, fresh delicious food, and so much choice it was easy to overindulge
10.0 Excellent
Pros: Exceptional location, service & amenities. One of the best overall experiences I have ever had...
10.0 Excellent
Pros: The bed was amazing and the service
8.3 Excellent
Pros: Location was great
Cons: Staff in bar could have been a bit more positive trying to find us a table
10.0 Excellent
Pros: Good location,lovely staff,special is at the reception desk,one manager, name is Vicky, She was very useful,helped me a lot,so sweet,thanks a lot.
Hangzhou Hua Chen International - Hangzhou - Building
4
8.6 Excellent (5,054 reviews)
Overview Reviews
Located in Hangzhou, Hangzhou Hua Chen International is on the riverwalk, a 5-minute walk from West Lake and 10 minutes by foot from Wushan Night Market. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hangzhou? This hotel has facilities measuring 11 square feet (0 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.9 Good
Pros: We love the location of the hotel, the variety of breakfast dishes, the clean and comfy beds and that the staff is nice and open for touristic questions of foreigners - it has definitely changed for the better - having compared with a couple of years ago; Adjustable AC; laundry service; bathroom with clean towels and new toiletries supplied every day.
Cons: The dust on the draperies and curtains, windows not quite clean, dust on the ceiling decor.
6.7 Good
Pros: Good location, very reasonably priced.
Cons: This was my second stay at Huachen. I decided to take a larger Queen sized room this time. Well, that Queen must have been stone deaf because the window wouldn't close properly and since it the room was on the 3rd floor with a busy street in the front the noise was unbearable and I had to wear earplugs at night. When mentioning this upon check-out the gentlemen next to me said he had exactly the same problem and wasn't happy about it either. So it's not just a one-room-problem. I had considered Huachen as a location for study tours I offer but after this night I'll find a better maintained hotel. And the response from the receptionist? 'We gave you a bigger room'. I explained size doesn't matter but a good night's rest does.
7.5 Good
Pros: good location , spacious room , near metro
8.0 Excellent
Pros: Breakfast is good.
Cons: Western style dinner is expensive.
10.0 Excellent
Pros: Lovely spot. Only a 5 minute walk from the lake. Very nice room with a balcony and sunroom!
Cons: NA
7.9 Good
Pros: the breakfast was good, has some western food, i did not like the staff , no welcoming smile. they ask me to pay 18 CNY for a bag of tea. the location is very good near the metro station and the lake.
Cons: in general ,the staff do not speak English. the staff at the restaurant wear rude.
8.8 Excellent
Pros: The location of the hotel is very good; close to a metro station and a little further on is West Lake, there are also nearby malls that have restaurants and coffee houses both independent and the 'big brands'. The breakfast was varied with both hot and cold food as well as drinks. As it is buffet style you could have Chinese, English and continental breakfasts on different days.
Cons: The wifi is very hit and miss. As I live in China I was able to use my phone hotspot because otherwise it was too unreliable.
9.2 Excellent
Pros: The manager Sophia is a very good and helpfull person. Thanks.
Cons: Nothing.
10.0 Excellent
Pros: Close to west lake
6.3 Good
Pros: It was close to west lake
Cons: The bed rooms and the bed was too small