Prices are in New Zealand Dollars.

Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou 310002, China
+86 571 8707 5858

Cheapest
rate per night

9.1

Excellent
based on 7,868 reviews
Sofitel Hangzhou Westlake - Hangzhou, Zhejiang, China
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia $172
TripAdvisor $203
Hotels.com $220
Expedia
TripAdvisor
Hotels.com

Good to know

Distance to city centre 5.3 km
Location rating 9.3
Nearest airport Hangzhou
Distance to airport 26.3 km

Rooms

Check-in
Check-out

Superior rooms

$172+

Bed type
Provider
Nightly base price
Twin bed
$172 per night
Unknown
$220 per night
Twin bed
$222 per night
Unknown
$236 per night
Queen bed
$236 per night
Queen bed
$287 per night

Reviews

Pros

Cons

Traveller rating

88
50
18
6
0

Time of year

Traveller type

Show reviews that mention

+
food was good in 10 reviews
good breakfast in 33 reviews
good food in 19 reviews
good restaurants in 5 reviews
great location in 65 reviews
great view in 12 reviews
hotel is well located in 35 reviews
poor quality in 22 reviews
room is clean in 58 reviews
silver fish in 3 reviews
staff friendly in 51 reviews
tried hard in 3 reviews
uniforms in 3 reviews
walking distance in 6 reviews
west lake in 34 reviews
  • Excellent
    Jan 2020
    9.0

    The hotel was very close to many tourist spots. We are very fortunate to get a room upgrade , and breakfast had great Western selection :)

    We arrived at the hotel during eve of the Dumpling Festival (Dong Zhi Festival), and it seemed like the staff who was left at the Reception was quite tired and was not very accommodating.

  • Good
    Jan 2020
    8.0

    Very close to West Lake. People are nice and helpful. Room is clean. Great place to stay.

  • Good
    Jan 2020
    8.0

    Breakfast

  • Excellent
    Jan 2020
    9.0

    Everyone was friendly and the upgrade offer they had at the time was fantastic (an extra 100 dollar I think for a suite, cant remember anymore cause mum was visiting town). The cleaner was extremely polite and friendly when we came back after breakfast and gave us an extra water bottle which was left in the room which a note in Chinese (I assume just stating 'enjoy your stay here in HZ') which was really nice!

    The upgrade gave us a decent unlimited afternoon tea that was on the 5th floor, however I would suggest give more information about the difference between food options for dinner between dining room that is on ground floor and the one on the top floor. Also the water bottle they have was the 300ml ones rather than the typical 500ml, so include more water since there isn't exactly a convenient store nearby.

  • Excellent
    Dec 2019
    9.0

    good location but a bit difficult to find

    maybe the window faces the apartment window which is inconvenient for vistors

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About

Overview

Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 7,868 reviews

9.3

Location

8.6

Service

3.8

Wellness

2.0

Pool

Things to know

  • Friendly atmosphere
  • Friendly service
  • Professional service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
Adults only
Lift
Massage
Gift shop
Laundry facilities
No smoking
Beauty salon
Hairdryer
Cable or satellite TV
Coffee shop
Free Internet
Pets not allowed
Wedding services
Grill
Rooftop
Bicycle hire
Hot tub
Airport shuttle

FAQs when booking at Sofitel Hangzhou Westlake

Where is Sofitel Hangzhou Westlake located?

Sofitel Hangzhou Westlake is located at 333 West Lake Avenue, 5.3 km from the centre of Hangzhou. China Academy of Art is the closest landmark to Sofitel Hangzhou Westlake.

When is check-in time and check-out time at Sofitel Hangzhou Westlake?

Check-in time is 14:00 and check-out time is 12:00 at Sofitel Hangzhou Westlake.

Does Sofitel Hangzhou Westlake offer free Wi-Fi?

Yes, Sofitel Hangzhou Westlake offers free Wi-Fi.

Does Sofitel Hangzhou Westlake offer free parking?

Yes, Sofitel Hangzhou Westlake offers free parking.

Does Sofitel Hangzhou Westlake offer free airport shuttle service?

No, Sofitel Hangzhou Westlake does not offer free airport shuttle service.

How far is Sofitel Hangzhou Westlake from the airport?

Sofitel Hangzhou Westlake is 26.3 km from Hangzhou. Sofitel Hangzhou Westlake is 100.9 km from Yiwu.

Can you bring pets to Sofitel Hangzhou Westlake?

No, pets are not allowed at Sofitel Hangzhou Westlake.

Does Sofitel Hangzhou Westlake have a pool?

Yes, Sofitel Hangzhou Westlake has a pool on-site.

Photos

Sofitel Hangzhou Westlake - Hangzhou - Building All photos (35)
Sofitel Hangzhou Westlake - Hangzhou - Building Building (2)
Sofitel Hangzhou Westlake - Hangzhou - Bedroom Bedroom (9)
Sofitel Hangzhou Westlake - Hangzhou - Pool Pool (1)
Sofitel Hangzhou Westlake - Hangzhou - Lobby Lobby (1)

Location

Most popular landmarks

  • China Academy of Art 304 m
  • Baochu Pagoda 2.1 km
  • Leifeng Pagoda 2.1 km
  • Broken Bridge 2.2 km
  • Zhejiang Museum 2.3 km
  • Hangzhou China Silk Town 2.8 km

Hangzhou travel guide

Learn about Hangzhou on KAYAK

Getting Around

Hangzhou 26.3 km
Yiwu 100.9 km
Shaoxing 47.2 km
Tongxiang 50.4 km

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