Prices are in New Zealand Dollars.

Sofitel Hangzhou Westlake

333 West Lake Avenue, Hangzhou 310002, China
+86 571 8707 5858

Cheapest
rate per night

9.1

Excellent
based on 8,340 reviews
Sofitel Hangzhou Westlake - Hangzhou, Zhejiang, China
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia $173
TripAdvisor $205
Hotels.com $222
Expedia
TripAdvisor
Hotels.com

Good to know

Distance to city centre 5.3 km
Location rating 9.5
Nearest airport Hangzhou
Distance to airport 26.3 km

Rooms

Check-in
Check-out

Superior rooms

$173+

Photo
Bed type
Provider
Nightly base price
IMAGE
Twin bed
$173 per night
IMAGE
Unknown
$197 per night
IMAGE
Unknown
$222 per night
IMAGE
Twin bed
$224 per night
IMAGE
Twin bed
$225 per night
IMAGE
Queen bed
$238 per night
IMAGE
Unknown
$238 per night
IMAGE
King bed
$253 per night
IMAGE
Unknown
$268 per night
IMAGE
Queen bed
$289 per night

Reviews

Pros

Cons

Traveller rating

75
42
16
5
0

Time of year

Traveller type

Show reviews that mention

+
food was good in 10 reviews
good breakfast in 33 reviews
good food in 19 reviews
good restaurants in 5 reviews
great location in 65 reviews
great view in 12 reviews
hotel is well located in 35 reviews
poor quality in 22 reviews
room is clean in 58 reviews
silver fish in 3 reviews
staff friendly in 51 reviews
tried hard in 3 reviews
uniforms in 3 reviews
walking distance in 6 reviews
west lake in 34 reviews
  • Good
    Oct 2019
    7.5

    The big room, helpful staff

    Twin room was Not as comfortable as the big bed room. It was a non smoking hotel, but often smelled and saw guests smoking which is ridiculous. The pool was super outdated and the staff at the pool couldn’t even speak English. Actually only a lovely intern from Singapore was the best English speaker.

  • Excellent
    Sep 2019
    8.8

    Location to Westlake.

  • Good
    Sep 2019
    7.9

    I like comfortable bed, spacious room, swimming pool.

    Speaking of a 5-star hotel, the staff's quality is very poor. Especially, almost noone speaks English, even at the reception. It's a major issue for the administration to think about. Also, prices at the Bars are quite expensive as compared to the Europe, or the USA..

  • Excellent
    Sep 2019
    9.6

    The rooms were really nice and the breakfast was really good.

  • Excellent
    Aug 2019
    10.0

    Gorgeous hotel right on West Lake. Location could not be better. The room was beautiful and huge. But the piece de resistance was the bathroom: the size of some New York apartments! Enormous shower stall, deep bathtub with TV, double sinks, all marble. Amenities were lovely. We found staff who spoke English, were professional, friendly and helpful. They even helped us find a western restaurant within walking distance when we had an urge for paella and fajitas. Beautiful experience.

    Not really anything. Breakfast at the property was pricey but that is to be expected at Sofitel.

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About

Overview

Sofitel Hangzhou West Lake sits on the picturesque banks of the West Lake, beside Hangzhou's buzzing CBD downtown and Xihutiandi complex. Meticulously renovated, the hotel has re-opened with 233 luxury rooms and suites, with a contemporary all-day dining restaurant, classic Chinese restaurant, and the chic Le Bar. The pool, beauty salon and fitness center accompanies multi-functional banquet complex, the rooftop bar Sky Garden and conference room Le Lac with panoramic views of West Lake.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 8,340 reviews

9.5

Location

8.6

Service

2.4

Wellness

1.6

Pool

Things to know

  • Friendly service
  • Great reception
  • Professional service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Indoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
Adults only
Lift
Massage
Gift shop
Laundry facilities
No smoking
Beauty salon
Hairdryer
Cable or satellite TV
Coffee shop
Free Internet
Pets not allowed
Wedding services
Grill
Rooftop
Hot tub
Airport shuttle

Photos

Sofitel Hangzhou Westlake - Hangzhou - Building All photos (35)
Sofitel Hangzhou Westlake - Hangzhou - Banquet hall Banquets (3)
Sofitel Hangzhou Westlake - Hangzhou - Bathroom Bathroom (2)
Sofitel Hangzhou Westlake - Hangzhou - Bedroom Bedroom (8)
Sofitel Hangzhou Westlake - Hangzhou - Building Building (2)

Location

Most popular landmarks

  • China Academy of Art 304 m
  • Baochu Pagoda 2.1 km
  • Leifeng Pagoda 2.1 km
  • Broken Bridge 2.2 km
  • Zhejiang Museum 2.3 km
  • Hangzhou China Silk Town 2.8 km

Hangzhou travel guide

Learn about Hangzhou on KAYAK

Getting Around

Hangzhou 26.3 km
Yiwu 100.9 km
Shaoxing 47.2 km
Tongxiang 50.4 km

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