Sofitel Hangzhou Westlake

5 stars
8.4
Very good
based on 879 reviews
879 reviews
333 West Lake Avenue, Hangzhou 310002, China
333 West Lake Avenue, Hangzhou
+86 571 8707 5858
Thu 13/8
-
Fri 14/8
2 guests, 1 room
Other
Lounge
Other
Other
Outdoor view
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Sofitel Hangzhou Westlake is ideally located in the city centre, next to the famous "West Lake", five minutes walk from Metro Line 1, 10 minutes by car to Hangzhou City Railway Station, 30 minutes to East Railway Station, and 40 minutes to Hangzhou Xiaoshan International Airport. Notice: In the event of Club Lounge closure, Club benefits serve at Lobby Bar.
8.4
Very good
879 reviews

Latest deals for Sofitel Hangzhou Westlake

Thu 13/8
-
Fri 14/8
Superior room, bed type unknown
$166
nightly with fees
Luxury Room, 1 king bed
$195
nightly with fees
King room, 1 king bed
$423
nightly with fees
Superior room, 1 king bed
$170
nightly with fees
Superior room, 1 king bed
$173
nightly with fees
Superior room, bed type unknown
$179
nightly with fees
King room, 1 king bed
$360
nightly with fees
Superior room, bed type unknown
$192
nightly with fees
Superior room, bed type unknown
$193
nightly with fees
Superior room, bed type unknown
$195
nightly with fees
Superior room, bed type unknown
$199
nightly with fees
King room, 1 king bed
$592
nightly with fees
Superior room, bed type unknown
$199
nightly with fees
Double room, bed type unknown
$221
nightly with fees
Luxury Room, bed type unknown
$254
nightly with fees
Superior room, bed type unknown
$212
nightly with fees
Superior room, 1 king bed
$232
nightly with fees
Luxury Room, 1 king bed
$340
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sofitel Hangzhou Westlake

  • Adults only
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Coffee machine
  • Dining table

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Sauna

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Gym

Reviews of Sofitel Hangzhou Westlake

8.4
Very good
879 verified ratings
Wonderful
467
Very good
154
Good
102
Okay
59
Fair
56
Mediocre
18
Poor
23

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location near West Lake, making it convenient for sightseeing and exploring the city. The staff and service were frequently described as friendly, helpful, and professional, with several guests mentioning positive experiences with room upgrades and assistance. Breakfast received high marks for variety and quality. Cleanliness and room comfort were also appreciated, though some noted the hotel is a bit dated. Negative feedback included issues with air conditioning, smoking in rooms, and occasional slow check-in or deposit policy. Overall, guests found the hotel to be a great base for visiting Hangzhou, especially due to its location and attentive staff.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Breakfast8.5 out of 10
Cleanliness8 out of 10
Room Size7.5 out of 10
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Location

333 West Lake Avenue, Hangzhou 310002

What's nearby

  • West Lake1.1 km
  • Hangzhou Railway Station1.6 km
  • Leifeng Pagoda2.1 km
  • Baochu Pagoda2.2 km
  • Jingci Temple2.3 km
  • Hangzhou Theatre2.9 km
  • Wulin Square3.1 km
  • Hangzhou Botanical Garden3.4 km
  • Yellow Dragon Sports Center4.2 km
  • Zhejiang University Yuquan Campus4.4 km
  • Hangzhou Zoo4.4 km
  • China National Tea Museum4.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Sofitel Hangzhou Westlake

Which month has the cheapest rates at Sofitel Hangzhou Westlake?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sofitel Hangzhou Westlake is February, with an average nightly rate of $182. The most expensive month is March at $242 per night.

What is the cheapest day to book Sofitel Hangzhou Westlake?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sofitel Hangzhou Westlake is Monday, with an average nightly rate of $199. The most expensive day is Saturday at $249 per night.

How far in advance should you book Sofitel Hangzhou Westlake?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Sofitel Hangzhou Westlake, book around 1 week in advance. This could save you approximately 16% compared to booking last minute.

FAQs when booking at Sofitel Hangzhou Westlake

  • Where is Sofitel Hangzhou Westlake located?

    Sofitel Hangzhou Westlake is located at 333 West Lake Avenue in City Centre, 5.4 km from the centre of Hangzhou. West Lake is the closest landmark to Sofitel Hangzhou Westlake.

  • When is check-in time and check-out time at Sofitel Hangzhou Westlake?

    Check-in time is 14:00 and check-out time is 12:00 at Sofitel Hangzhou Westlake.

  • Does Sofitel Hangzhou Westlake offer free parking?

    Yes, Sofitel Hangzhou Westlake offers free parking.

  • How far is Sofitel Hangzhou Westlake from the airport?

    Sofitel Hangzhou Westlake is 26.2 km from Hangzhou. Sofitel Hangzhou Westlake is 100.9 km from Jinhua Yiwu.

  • Does Sofitel Hangzhou Westlake have a pool?

    Yes, Sofitel Hangzhou Westlake has a pool on-site.

  • How does KAYAK find such great Sofitel Hangzhou Westlake hotel deals?

    KAYAK scours the web for all room deals available at Sofitel Hangzhou Westlake in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel Hangzhou Westlake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel Hangzhou Westlake.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
5.4 km
Hangzhou
26.2 km

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