Grand Hyatt Hangzhou

Grand Hyatt Hangzhou

28 Hu Bin Road, Shangcheng, Hangzhou 310007, China
+86 571 8779 1234

rate per night


based on 142 reviews

Grand Hyatt Hangzhou
Thu 1/12
Mon 5/12

About Grand Hyatt Hangzhou

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free
Located in Xihu, this luxury hotel is within 1 mi (2 km) of West Lake, Broken Bridge and Wushan Night Market. Wulin Square and Leifeng Pagoda are also within 3 mi (5 km). Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 17 minutes.

Photos of Grand Hyatt Hangzhou

Property safety measures

Grand Hyatt Hangzhou has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Grand Hyatt Hangzhou

Thu 1/12
Mon 5/12
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Standard rooms($271 - $329)
Standard Room
no bed type specified
no bed type specified


$271 totaleDreams
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no bed type specified
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King rooms($313)
King room
1 king bed

1 king bed



Amenities at Grand Hyatt Hangzhou

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Free parking

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Ticket service
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view
  • Steam room


  • Window
  • Seating area
  • Slippers
  • Sofa
  • Lake view
  • Telephone
  • City view
  • Storage available


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Conditioner


  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toothbrush
  • Bathrobe
  • Private bathroom


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Coffee shop

Accessibility and suitability

  • Disabled access
  • Lift
  • Multi-lingual staff
  • No smoking
  • Designated smoking area

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Hiking
  • Bicycle hire
  • Beauty salon

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV


  • Socket near the bed
  • Wardrobe or closet


  • Fax/photocopying
  • Desk


  • Terrace/Patio

Family friendly

  • Babysitting or child care


  • Fitness centre

Reviews of Grand Hyatt Hangzhou

GreatBased on 142 verified guest reviews

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28 Hu Bin Road, Shangcheng, Hangzhou 310007

What's nearby

  • Baochu Pagoda0.9 km
  • Broken Bridge1 km
  • China Academy of Art1.6 km
  • Zhejiang Museum1.8 km
  • Wulin Square1.8 km
  • Hangzhou Opera1.8 km
  • Hangzhou Tower Shopping Mall1.9 km
  • Hangzhou China Silk Town2 km
  • Zhejiang Museum of Natural History2.4 km
  • Su Di Causeway2.5 km
  • Westlake Culture Plaza2.7 km
  • Hangzhou Botanical Garden2.8 km



Check in anytime after 14:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Grand Hyatt Hangzhou

  • All existing Grand Hyatt Hangzhou reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Grand Hyatt Hangzhou reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.

  • Grand Hyatt Hangzhou is located at 28 Hu Bin Road, Shangcheng in Hangzhou City Centre, 4.1 km from the centre of Hangzhou. Baochu Pagoda is the closest landmark to Grand Hyatt Hangzhou.

  • Check-in time is 14:00 and check-out time is 12:00 at Grand Hyatt Hangzhou.

  • Yes, Grand Hyatt Hangzhou offers free Wi-Fi.

  • Yes, Grand Hyatt Hangzhou offers free parking.

  • Grand Hyatt Hangzhou is 26.9 km from Hangzhou. Grand Hyatt Hangzhou is 102.1 km from Jinhua Yiwu.

  • Yes, Grand Hyatt Hangzhou has a pool on-site.

  • KAYAK scours the web for all room deals available at Grand Hyatt Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hyatt Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hyatt Hangzhou.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

4.1 km

Location rating


Nearest airport


Distance to airport

26.9 km