Good to know
Value for money
Distance to city centre
Distance to airport
|"very good service, delicious chinese restaurant!"||(in 5 reviews)|
|"Great location and friendly staff."||(in 28 reviews)|
|"Staff were very helpful and friendly"||(in 21 reviews)|
|"still service very poor english"||(in 2 reviews)|
|"The hotel is under renovation and there are noises during day time."||(in 7 reviews)|
|"Shower room is not clean and the cleansing"||(in 8 reviews)|
Time of year
Show reviews that mention
Room service and Italian restaurant’s food quality should be improved.
Supercool stay. Very hot weather but staff was really nice and room with garden was great!
The location was superb. It was within walking distance to the west lake, light show, broken bridge and the shopping area. Hotel staff was helpful and nice. Hotel international breakfast was great with variety of choices. Room was clean and comfy.
The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.
based on 236 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Grand Hyatt Hangzhou
Does Grand Hyatt Hangzhou have special cancellation policies due to coronavirus (COVID-19)?
Where is Grand Hyatt Hangzhou located?
When is check-in time and check-out time at Grand Hyatt Hangzhou?
Does Grand Hyatt Hangzhou offer free Wi-Fi?
Does Grand Hyatt Hangzhou offer free parking?
Does Grand Hyatt Hangzhou offer free airport shuttle service?
How far is Grand Hyatt Hangzhou from the airport?
Can you bring pets to Grand Hyatt Hangzhou?
Does Grand Hyatt Hangzhou have a pool?
Reviews about Grand Hyatt Hangzhou
Most popular landmarks
- Baochu Pagoda 0.9 km
- Broken Bridge 1 km
- China Academy of Art 1.6 km
- Zhejiang Museum 1.8 km
- Wulin Square 1.8 km
- Hangzhou Opera 1.8 km