Good to know
|Distance to city centre||2.2 km|
|Distance to airport||27.1 km|
|"Attentive and friendly staff."||(in 16 reviews)|
|"Breakfast could have more Western food options."||(in 7 reviews)|
|"JW Marriott was chosen because it is conveniently located near shopping and"||(in 6 reviews)|
|"I was asked to return to my room"||(in 4 reviews)|
Time of year
Show reviews that mention
|chosen||in 2 reviews|
|comfortable room||in 18 reviews|
|executive lounge||in 6 reviews|
|food is so good||in 13 reviews|
|fool||in 3 reviews|
|near shopping||in 7 reviews|
|smarter||in 3 reviews|
|staff was very friendly||in 22 reviews|
|staff were amazing||in 5 reviews|
|upgrade||in 3 reviews|
|wise decision||in 3 reviews|
Was been greeted warmly upon arrival by both the bellboy and hall manager. All the staffs go extra miles in making me feels at home.
The bed of which I would much preferred to have them change daily as per most hotel I stayed instead of every 3 days when I strike a conversation with the cleaning auntie. In fact due to it, I developed some allergic reaction on my 2nd nights but the problem was solve quickly by the on duty hall manager when I do a feedback by arranging for the bed comforter etc taken to be wash and sanities. So in general, would still gives it a go but the stay would have been most enjoyable with the cleanliness pick up.
Cru Steak house meal was fantastic. I highly recommend. For such good steak i was suprised it was not busier. Cindy there was amazing. Thankyou Cindy
I was disappointed that the Velocity Bar is now shut, but photos and co. are still showing it is open.
I like the bath tub!
There was water on the floor at the main lobby and I sprained my right ankle on 16 Jun 2019. I have informed the staff at the lobby lounge and I really hope the hotel can improve on this.
Great, spacious well-decorated and intriguing room. Friendly staff, all with perfect English. Wonderful housekeeping service. Excellent reception. Perfect concierge. Wonderful swimming pool and spa. Convenient location. We also appreciated the large number of towels in the bathroom. Basically it was the paradise on earth.
THIS WAS A BUSINESS TRIP THE HOTEL WAS GOOD, BUT FELT THAT THE CLEANLINESS TO BE IMPROVED WE WERE THERE FOR 5 NIGHTS AND DID NOT HAVE THE SHEETS OR TOWEL REPLACED ON A DAILY BASIS I HAD TO GO TO RECEPTION TO ASK.
THE HOTEL ROOM CLEANLINESS.
JW Marriott Hotel Hangzhou welcomes you to China with a prime location in the heart of the city center. Brimming with luxury amenities, every hotel room is designed for comfort and convenience; a variety of room and suite layouts are available to meet your needs. Overlooking iconic West Lake, our stylish Executive Lounge boasts spectacular city views of downtown Hangzhou, China and serves a full breakfast, snacks and refreshments throughout the day and cocktails and light meals in the evenings. Our four restaurants, including a signature steakhouse, allow you to savor unforgettable cuisine without leaving our luxury hotel. We also provide a heated pool and an advanced fitness center. Thanks to almost 20,000 square feet of versatile venue space and a stately grand ballroom, we're an ideal destination for business meetings and social events in downtown Hangzhou. No matter your reason for visiting China, JW Marriott Hotel Hangzhou will provide you with a distinctive luxury experience.
based on 2,857 reviews
Things to know
- Friendly atmosphere
- Impressive bathroom
- Professional service
- Comfortable beds
Policies vary by room type and provider.
Reviews about JW Marriott Hotel Hangzhou
Most popular landmarks
- Hangzhou Tower Shopping Mall 94 m
- Hangzhou Opera 158 m
- Wulin Square 160 m
- Zhejiang Museum of Natural History 0.5 km
- Westlake Culture Plaza 1 km
- Hangzhou China Silk Town 1.5 km