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10.0
Skylar was greatReviewed 28 Feb 2023
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2.0
Booked flight into Pittsburg International Airport and booked rental car in conjunction with flight. When I went to Enterprise to pick up car, I was informed that my pick up location was on Babcock Rd which is 30-40 minutes North of airport. I was going to Clarksburg WV which is about 2 hours south. In addition I was informed that location closes at 5:00 and since it was already 4:45 that I’d never make it to location before closing. They changed my location to the airport and increased the contract price from $155 to approx $400 which is completely ridiculous.Reviewed 27 Sep 2022
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2.0
They canceled our six-week two 15 passenger van rental, offered us no options, cost us thousands of dollars and a lot of inconvenience showing no remorse- after 10's of phone calls over three weeks time, at the last moment, they offered us incomparable vehicles (four 7 passenger vans- it was ridiculous, as if we had two extra drivers and could have our extra passengers commute some other way?). Due to high demand and very short notice, Budget helped us some and we had to BUY a van.Reviewed 31 Aug 2022
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4.0
Reserved a mustang convertible (or similar). When it came time to pick up the car, my choices were SUV or pickup truck. My opinion, false advertising. Either don't offer what you can't deliver. Or, hold that specific vehicle in reserve, for such reservations. Quite disappointed.Reviewed 22 Aug 2022
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8.0
The VehicleReviewed 1 Aug 2022
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10.0
The guys who checked us in and out were great. I would definitely use this location again.Reviewed 2 Jul 2022
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2.0
i rented a 14 passenger van for a large family group vacation 7 months in advance and called every month to verify the rental. i called two days before arrival and was assured that the van would be available. at 10pm before the pickup next day, i received a call from enterprise and was told sorry, no van was available. never will I ever rent or recommend enterprise rent a car.Reviewed 20 Jun 2022
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2.0
The Enterprise staff at Pittsburgh Airport was rude and took almost 45 minutes to get a car. They blamed broken tablets; but other customers were able to get their car quicker. Most of the workers stood huddled near the car exit, and not helping customers. The car given to me was dirty, and obviously had not been cleaned. They also did not give me the car I prepaid for, although it was on the lot. Instead they tried to give me a downgrade without acknowledging the lower rate.Reviewed 19 Jun 2022
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10.0
Everything was great and I needed the car a bit longer.Reviewed 10 Jun 2022
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10.0
No complaints. Pricing is why I chose this carReviewed 5 Nov 2021
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10.0
Very easy pu & do.Reviewed 25 Oct 2021
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1.9
Horrible customer service. Guy was rude. Get someone else, to work that place. Seemed like he didn’t want to.Reviewed 12 Oct 2021
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