Pros: The staff was really friendly, listening and understanding, the only thing I didn't like..that I was hope to get a Full size car...!!
Cons: Getting a full size car
Cons: A $200.00 deposit was required when I rented the vehicle (I was informed the deposit would be credited when I returned the vehicle.). When I returned the vehicle a day early, clean and without damage I was not given a receipt (paper or email.) Here we are 5 days later and no sign of my deposit. Disappointing.
Pros: The price
Cons: The vehicle that was found and reserved through Kayak was not actually available at the location. Offered an alternate minivan at same price, but it would have cost more in gas for me to use it. Had to find another location that had the appropriate size vehicle and would honor the Kayak price. Original location was not helpful in finding another as they stated that each location was individually owned/operated and they couldn't guarantee anything.
Cons: Vehicle was very dirty on outside. Windshield very dirty on inside. For the money you pay for a “premium” SUV, it should be clean. I had to take it to a car wash and shine the tires.
Cons: There are very few agents, rental counter at Pittsburgh this closed and the signs directing you to the competitor counter to check in are not clear. Then you wait outside for 30mins to be helped to your car. It took 90 mins for me to get from baggage claim to leaving the rental car garage.
Pros: The staff in Pittsburgh were extremely helpful and friendly
Cons: I had a great experience. The car I got was ugly, they did offer to change it to another class however but I kept with it. It was a Kia very boxey but got darned good gas mileage and was very comfortable.
Pros: Good experience all around except van was dirty inside. With vivid was confused why. Cleaned and swept vehicle myself before loading and driving.
Cons: See above
Pros: NO CAR WHEN WE GOT TO THE AIRPORT
Cons: Had a car for us
Pros: They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing.
Cons: They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing. Better - fill the reservation
Pros: Very friendly staff. Both at the Pittsburgh pick-up as well as the DCA drop-off.
Cons: The car seat was a bit uncomfortable, I drove for over 4 hours so I really felt it.
Pros: Pick up and drop off staff were very nice. The car was a good deal given the current COVID decreased demand and subsequent decreased price of the rental.
Cons: I have never rented a car and been given the car with less than 1/8 tank of gas. Its incredibly difficult to return the car at a certain level of gas to avoid giving the car back with more gas than when I rented it, and therefore giving Enterprise free gas. The car was also very dirty and smelled horrible. The pickup location spent about 3 minutes cleaning the car before giving it to us. Overall, the car doesn't drive well but could be due to the car itself and not anything on Enterprise themselves. If I didn't get the car for pretty cheap, I would be incredibly upset. I probably won't rent from Enterprise again.
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Enterprise in Pittsburgh.
Enterprise has 11 car hire locations in Pittsburgh. Take a look at our Enterprise hire location map to find the best car hires near you.