Guest reviews
Overall rating
6.5
Good
Based on 12 reviews
Cleanliness
7.1
Comfort
6.5
Pick-up/Drop-off
6.3
Value for money
6.1
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
3
1
0
0
3
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
-
10.0
Cons: All it is good
review from
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9.2
Speaking English staff
Pros: Conditions and specifications according to on line booking. Care 2017 clean and full of options. No glitch at all
Cons: The roads toll, I paid was high. They insisted it is all to road companies and they are not benefitting from it
review from
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2.0
Long waiting time
Pros: Nothing
Cons: We had to wait for a long time for the shuttle bus which takes us to the car rental parking to collect the car. We did not acerpt this long period and we had to cancel our booking.
review from
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8.8
Pros: car very clean helpfull people
Cons: need to take shuttle bus, but hopefully very short ride
review from
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7.2
Pros: Cars were clean, drop-off was fast, no problems with rental.
Cons: During pick up, waited for 45 mins for a shuttle to take us to the car.
review from
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2.0
Cons: The car was not in terminal as was written in the reservation, the lady in the office was very tough, we waited more than 10 minutes for a car that didn't come, at the end we cancelled the reservation
review from
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2.0
Cons: 1- They gave me a car with summer tires in the middle of winter. When asked, they said only more expensive cars have all weather tires. 2- Charged in Turkish Liras. I was quoted in Euros. 3- Charged deposit. 4- Had to ask for a full tank at pickup 5- Had to wait for 20 mins for someone to show up at booth for return.
review from
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Where can I find Enterprise hire cars in Istanbul?
Top tips for renting a car from Enterprise in Istanbul
- Economy car hires from Enterprise in Istanbul are around 44% cheaper than other car types, on average