Guest reviews
Overall rating
8.5
Excellent
Based on 12,812 reviews
Cleanliness
7.2
Comfort
6.5
Pick-up/Drop-off
6.3
Value for money
6.2
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
10.0
Cons: All it is good
review from
-
9.2
Speaking English staff
Pros: Conditions and specifications according to on line booking. Care 2017 clean and full of options. No glitch at all
Cons: The roads toll, I paid was high. They insisted it is all to road companies and they are not benefitting from it
review from
-
2.0
Long waiting time
Pros: Nothing
Cons: We had to wait for a long time for the shuttle bus which takes us to the car rental parking to collect the car. We did not acerpt this long period and we had to cancel our booking.
review from
-
8.8
Pros: car very clean helpfull people
Cons: need to take shuttle bus, but hopefully very short ride
review from
-
7.2
Pros: Cars were clean, drop-off was fast, no problems with rental.
Cons: During pick up, waited for 45 mins for a shuttle to take us to the car.
review from
-
2.0
Cons: The car was not in terminal as was written in the reservation, the lady in the office was very tough, we waited more than 10 minutes for a car that didn't come, at the end we cancelled the reservation
review from
-
2.0
Cons: 1- They gave me a car with summer tires in the middle of winter. When asked, they said only more expensive cars have all weather tires. 2- Charged in Turkish Liras. I was quoted in Euros. 3- Charged deposit. 4- Had to ask for a full tank at pickup 5- Had to wait for 20 mins for someone to show up at booth for return.
review from
-
10.0
Cons: All it is good
review from
-
9.2
Speaking English staff
Pros: Conditions and specifications according to on line booking. Care 2017 clean and full of options. No glitch at all
Cons: The roads toll, I paid was high. They insisted it is all to road companies and they are not benefitting from it
review from
-
8.8
Pros: car very clean helpfull people
Cons: need to take shuttle bus, but hopefully very short ride
review from
-
2.0
Long waiting time
Pros: Nothing
Cons: We had to wait for a long time for the shuttle bus which takes us to the car rental parking to collect the car. We did not acerpt this long period and we had to cancel our booking.
review from
-
2.0
Cons: The car was not in terminal as was written in the reservation, the lady in the office was very tough, we waited more than 10 minutes for a car that didn't come, at the end we cancelled the reservation
review from
-
2.0
Cons: 1- They gave me a car with summer tires in the middle of winter. When asked, they said only more expensive cars have all weather tires. 2- Charged in Turkish Liras. I was quoted in Euros. 3- Charged deposit. 4- Had to ask for a full tank at pickup 5- Had to wait for 20 mins for someone to show up at booth for return.
review from
Other suppliers in Istanbul scored
Where can I find Enterprise hire cars in Istanbul?
Istanbul Airport, Enterprise car rentals
Address
Istanbul AirportHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+90 212 970 2937FAQs about renting a car from Enterprise in Istanbul
How many car hire locations does Enterprise have in Istanbul?
Enterprise has 12 car hire locations in Istanbul. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Istanbul airport (IST)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Istanbul airport (IST)?
Yes
