Book Dollar hire cars in Cleveland

Reviews for Dollar in Cleveland

Recent reviews

Traveller rating

Wonderful

34

Very Good

25

Good

9

Okay

15

Fair

6

Mediocre

0

Poor

28

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car was cleangreat experience

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rented the cargreat value

great pricenever rent

friendly staffpick up and drop

2.0

People at desk are not great. Tried to mislead with upgrade charges. They also made me wait 30 minutes to get the car when no one else was in line.Reviewed 23 Jun 2022

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8.0

The check in line for dollar was much shorter and moved quicker than the budget line so that was nice. But then we were sent to a spot with no car, then directed to a car with no keys, third car had a dead battery. Fourth car brought up for us by a very friendly hertz employee. Checkout was easy. I left the car. No one was around. I assume I left it in the right spot.Reviewed 25 Apr 2022

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2.0

The gate staff at check-out were good. On a critical note, I was cheated two different ways. First, they gave me the car at 7/8 tank of gas, I returned it with the same, and they charged me $9.99/gal. to top off the tank. Second, they charged me $4.00 for an upgrade I didn't request. It has been beyond difficult trying to resolve these overcharges, they basically are happy to overcharge me but unwilling to make up for it in an honest manner. Very frustrating, and I don't like being robbed.Reviewed 5 Apr 2022

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2.0

The lady on the pick up counter was misleading and I ended up paying more money while renting in the name of vehicle upgrade, However I got the same vehicle which I rented online. At the end they just want to milk us.Reviewed 1 Mar 2022

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10.0

Great car friendly efficient staffReviewed 20 Sep 2021

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3.9

My husband picked up the car in Cleveland and we dropped it off in New York. We had to drive with the windows down the whole time because it smelled so bad inside from smoke. I have no idea what someone did in there because it wasn't a mild old smell. It was so bad that our clothing smelled like we had been smoking when we got out of the car. It was the worst part of the trip.Reviewed 19 Aug 2021

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2.0

Pros:Not a thing, they changed my reservation and put up a hell of a fight to refund.Cons:They could have not changed my reservation and then refuse to give me a refund. They are a bait and switch sham of an operation. Directly to Avis.com saved money, got a better car and no hassle with extended hours. Dollar and kayak can pound sand!Reviewed 26 Jun 2021

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10.0

Cons:Easy and convenientReviewed 1 Jun 2021

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8.0

Pros:Staff was friendly.Cons:Windows were dirty. Shopped online for a good deal and pre-paid on Expedia, but then I had to pay another 160+ for fees that were not mentioned on Expedia. Feel like I got ripped off. When shopping for a good value, it's unfair to be hit with extra unexpected fees.Reviewed 23 May 2021

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4.0

Cons:I waited an hour for the car. It was the wrong car even though I paid extra for it. I had to switch to a different car due to the cigarette smell and low pressure in the tire. There were extra fees that I did not know about.Reviewed 23 May 2021

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8.8

Pros:The vehicle was clean which was important to me.Cons:When I arrived to dollar rental, they counter was closed. My flight had been delayed due to deicing It took over an hour for the Hertz staff to "reduce" my paperwork dude to my rental being prepaidReviewed 3 Nov 2020

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8.8

Pros:The staff at both pick up and drop off were very helpful.Cons:The price was more money than priceline had quoted. On priceline I clicked the option to add my spouse for no charge however when I went to pick up the rental I would have been charged $13 a day on top of the additional expenses. The staff at pick-up was one person, she did a great job but there was quite a backlog. More support for her would have helped the process go quicker.Reviewed 17 Oct 2020

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• What is the most popular car hire from Dollar in Cleveland?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Dollar in Cleveland.

• How many car hire locations does Dollar have in Cleveland?

  Dollar has 1 hire location in Cleveland. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes