Beds were not heavenly. Uncomfortable and pillows were not good. 1 bartender when 2 would be minimum for packed bar. Front desk wasn’t helpful.
4 stars
The Westin Book Cadillac Detroit
Photos of The Westin Book Cadillac Detroit
Overview
Located close to Greektown Station, Westin Book Cadillac provides guests with a convenient base while visiting Detroit. It also features an indoor pool, an express check-in and check-out feature and a Jacuzzi.
A wide range of personalised services are available for guests of Westin Book Cadillac, such as a concierge and valet parking. Additionally, the multilingual staff are available to provide local information.
The hotel has 453 unique rooms that are equipped with all the necessities to ensure a comfortable stay.
The hotel houses both restaurant and bar where guests are able to relax at the end of the day with dinner and a drink. Guests can also try one of the many bars and cafés in the surrounding area.
Westin Book Cadillac is close to the area's popular sightseeing attractions, including Philip A. Hart Plaza, MGM Grand Detroit and the Fox Theatre, which are within walking distance. Nearby public transport includes Cobo Center Station.
Latest deals for The Westin Book Cadillac Detroit
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at The Westin Book Cadillac Detroit
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Massage
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of The Westin Book Cadillac Detroit
8.7
Very good
506 verified ratings
Wonderful
325
Very good
50
Good
48
Okay
17
Fair
25
Mediocre
10
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to attractions and spacious rooms. However, several reviews pointed out issues with service, including long wait times for valet and check-in, as well as high parking and WiFi fees.AI-generated from customer reviews
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Score by provider
8.3 out of 10
225 reviews
8.9 out of 10
165 reviews
8.7 out of 10
12 reviews
All reviews
Pros (+) Great location
Cons (-) Long check-in lines with little awareness of prompt customer service. No shower caps in the room! Difficult to procure any service. Inattentiveness even on concierge floor.
Pros (+) Staff was extremely professional, hotel in general was very nice, including the room, pool, etc. close to all stadiums, restaurants...Will definitely stay again.
Pros (+) Inadvertently booked the Westin in downtown rather than the airport but glad I did. Imposing, stately building and very good spacious bedroom.
Pros (+) seemed like the room I had was roomy, updated, and very clean. the bathroom looked like it had been recently renovated. The bed and bed linens, pillows were very comfortable. Nice lighting. Staff very attentive at desk and at entrance.
Cons (-) The restaurants downstairs were either very expensive, and mostly for meat eaters, or the other bar did not have any healthy food. If alot of people are there for business (i.e. not on vacation and therefore not there to indulge) would invest in more healthy eating venues.
Cons (-) We had a three hour wait in line to check in before the Lions game. Once we checked in, our room was not ready and we received no discount on the room for it not being available for the entire reservation time frame. The staff was slow and very unaccommodating. Completely unacceptable.
Cons (-) room service hospitality of staff
Pros (+) Very professional staff. The place is beautiful. Great location.
Cons (-) Parking was not included in the price.
Pros (+) Lovely accommodations in an iconic Detroit hotel. Great bar, great restaurants, friendly staff, beautiful rooms.
Cons (-) Spa does not match the quality of the hotel. The space is small, cramped, and dark; the equipment mismatched and broken. Friendly staff, but disappointing experience overall.
Pros (+) -great response time -professional/courteous customer service -comfortable bed -spacious -excellent food -pool/jacuzzi -shower was amazing
Cons (-) -$30/day valet -small tub -internet fee (although they removed it from my bill) -pricey food -snack bar was locked, never figured it out -limited tv channels
Location
1114 Washington Boulevard, Detroit, MI 48226
What's nearby
- Monroe Avenue Commercial Buildings377 m
- Cobo Center0.5 km
- Philip A. Hart Plaza0.6 km
- MGM Grand Detroit Casino0.7 km
- Greektown Casino0.8 km
- Fox Theatre0.8 km
- Comerica Park0.8 km
- Renaissance Center0.9 km
- Ford Field0.9 km
- MotorCity Casino1.7 km
- Detroit International Riverfront1.7 km
- Dry Dock Complex1.9 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Book Cadillac Detroit
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Westin Book Cadillac Detroit
Nearby hotels and places to stay
Closest
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See most recommended stays in DetroitGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7.8 | 0.7 km | Detroit Metropolitan Wayne County | 27.6 km |
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