Best Western PLUS Waterfront Hotel

Reviews

Pros

"Wonderful hotel in great location." (in 64 reviews)

"Very good breakfast; very comfortable bed" (in 84 reviews)

"Good breakfast, clean rooms, excellent staff" (in 27 reviews)

Show reviews that mention

+

river view

parking garage

parking across the street

room view

view was spectacular

breakfast was good

great location

nice staff

parking view

room has a river

hotel great

parking extra

room was clean

comfortable bed

Good

Jul 2018

8.0

Next to Aquatic park, and rooms with good views.
Excellent

Aug 2017

10.0

we were very pleased with our stay. Clean, friendly, great location, excellent breakfast although had to wait for some stuff at the buffet that never arrived.
Poor

Mar 2017

2.0

Nightmare at Best Western

The view

The fact we had one bed for 3 people and the manager was the rudest person I have ever met I. My life
Good

Mar 2017

7.4

Nice Views, Responsive Staff, Otherwise Mediocre

River view was great but the trade off is that you have a small room. The 20-somethings basically took over my floor making noise well into the post-midnight hours and waking up my young child. Security was very responsive and really leaned on them after I finally called down to the front desk.

Breakfast was very much a 2-star experience. The breakfast buffet space was about 800 square feet ... the hotel has 22 floors and the place was pretty full the weekend I was there - you do the math. Som e design engineer needs a smack in the head over that one. No free parking. No microwave in the room. Sound from other rooms/hallways really travels.
Good

Nov 2016

7.7

The riverfront view is lovely. The inclusive breakfast is above average with a good selection and spacious and comfortable lounge.

The room is quite good except for the mattresses. They could use a bit more padding.
Good

Aug 2016

7.1

Great location for our stay.

There breakfast was not good and no juices.
Good

Jun 2016

8.0

Was great but...

I loved how great the staff is, and how easy the whole process was. We were just staying because we were going to a Guns and Roses concert in Detroit. We enjoyed how easy the check in, the availability of our room.

What I did not like, was that when we went to our room, we found that we did not have the view that we wanted. We had a small window facing the river, but you have to be directly facing. If not, you are looking right into a wall. I wish that they would have been more specific on the posting. I am not sure if it was a Kayak issue or a Best Western issue. Better communication of the room.
Excellent

Jun 2016

9.7

We loved the view from our room. It felt good to be able to enjoy room, waterview and to go wherever and do whatever one wanted to do all within reach by a few minutes walk from the hotel.

The bed was very comfortable, the room was large, clean and spacious and the view was perfect. We loved our stay there and will go back again for sure.
Okay

Mar 2015

6.0

Great location, rooms a bit dingy.

Location was good and convenient. Has included hot breakfast which was nice.

Rooms are dingy. There are on going renovations in the lobby.
Excellent

Mar 2015

9.7

Great value for the price

The location. It was perfect for a night or 2 in Windsor.

Front "driveway" was not large enough if multiple people came to check in at once. Repairs / remodel being done was a bit of an inconvenience.
Excellent

Dec 2014

8.8

Everything else. Great value for the price.

There was some unfinished repairs on the ceiling of the main lobby that didnt look as if it was being taken care of.
Okay

Jun 2014

5.0

this hotel is very low budget and old..the rooms were clean but felt like I was staying at a motel..no amenties not even shuttle to the casino which is on same drive.

Old and out dated..elevators smell like pee...very low budget not worth a 100.00 per night. Pay extra and stay at the casino. Very disappointed!!!!

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