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Zhangjiajie hotels

Zhangjiajie hotels

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Zhangjiajie, Hunan, China
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Most recommended Zhangjiajie hotels

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Overview Reviews
The Best Western Plus® Grand Hotel Zhangjiajie, located in the Yongding District, Zhangjiajie, is embraced by the Lishui River in the front and close to Da Yong Park, the largest city park. From the window, you can enjoy Tianmen Mountain, one of the 5-A level scenic spots. It lies in the center of the administration, business, economy and culture of Zhangjiajie, so the transportation is very convenient, only about a ten minute drive from the train station and the Lotus Airport. The hotel is of a gigantic scale, covering a total area of 20,000 square meters, with 150 deluxe rooms. All equipped with luxury shower rooms, free broadband Internet access and Wi-Fi, plus free domestic and international calls. It has complete supporting facilities including multi-function halls, conference rooms of different sizes, banquet halls, Chinese and Western restaurants, pedicures, preventive health service, chess and card rooms, etc. The hotel is luxury and upmarket, with a magnificent and gorgeous decoration style, which is designed according to the standards of a 5-Star hotel. It combines sightseeing and leisure vacation with business. With the aim of Best Western, Best Service, it follows the international advanced management and service idea, sincerely services for the elite and shows their dignity and luxury. Enjoy your stay!
2.5 Mediocre
Pros: Comfortable beds, large 2 bathroom executive suite, nice shower and bath. Nice view, would be much nicer if windows were clean.
Cons: HOT, HVAC’s very difficult to operate, called front desk for help, but they were no help at all. Inside windows and carpet very dirty. In room air purifier had very dirty filter, smelled very dusty when it was turned on. In room refrigerator had old smelly moldy food inside. Told GM about issues in hope that future patrons will not have the same experience. “Western Breakfast” was lacking any variety, only had eggs and toast with some watermelon.
5.8 Okay
Pros: Close to airport
Cons: No English spoken. No air conditioning. Dirty towels and cups. No room service. Smell in bathroom and lobby. Staff shouting to communicate in lobby. Asked for fan as no air conditioning and waited 1 hr to get one which didnt work. Replaced later. Really poor hotel unless proximity to airport is your only aim.
5.4 Okay
Pros: Standard was fine...for the price. I was there simply because I arrived late and wanted to visit Heaven's Gate the next day before moving on. Lobby is extravegant and perhaps the best feature in the hotel.
Cons: Continuous sound of car horns and buliding works all day...and evening. Slept with ear plugs. Not convenient by foot for the main attraction..Heaven's gate. Better to stay nearer and walk. Taxi's worked OK. Staff indifferent.
2.5 Mediocre
Cons: Dirty, noisy , no English speaking staff, breakfast choice is very poor
7.9 Good
Pros: Everything was fantastic..... except for the staff!!!! Clean, warm, good view from the room etc. but how the front desk staff still have jobs is beyond me!
Cons: The staff!! Rude, uncooperative, lazy. The worst customer service I’ve ever received. Period. Be mindful of this when booking!
Sunshine Hotel Zhangjiajie - Zhangjiajie - Building
2
8.5 Excellent (89 reviews)
Overview Reviews
With a stay at Sunshine Hotel Zhangjiajie in Zhangjiajie (Yongding), you'll be within a 15-minute drive of Bailong Elevator and Great Gate at Tianmen Mountain. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: The view and decor.
Cons: The room smelled like cigarette smoke; and the staff doesn’t speak English.
10.0 Excellent
Pros: The staff, the service, the facilities, the breakfast, the view from my window ... loved it.
Cons: That our stay was too short.
7.5 Good
Pros: Big selection at the buffet breakfast!
8.8 Excellent
Pros: Beautiful modern but classical and stylish hotel.
Cons: This is a remote area and limited english. Can be misunderstandings on tours, timings etc
8.8 Excellent
Pros: Small gestures like replenishing the welcome fruit basket every day. Reasonably priced minibar & all additional items.
Cons: English speaking concierge would have been helpful. Better guidance on local attractions - finally the Assistant Manager could guide us.
9.6 Excellent
Pros: Great value for money. Great location. 30 minutes away from the airport. 10 minutes away from the cable car and town Centre.
7.5 Good
Pros: Nice hotel, a little bit extravagant for my personal taste. Good gym. Nice bedroom.
Cons: Poor breakfast. The majority of staff can't speak in english. Far from everything.
9.2 Excellent
Pros: Property was excellent. Rooms are extra big and clean.
Cons: Breakfast is not so good especially if you are after a continental breakfast.
7.9 Good
Pros: It s spacious, and the family room is great for a family of 4, it comes with two queen beds and a living room in the middle of the bed which was great for my children to watch tv and eat sth. Got a small kitchenette where you can prepare some hot water and we got a basket of fruits as welcome gift and Cokes and water.
Cons: The only descent restaurant was a closed private dining restaurant. so we had a huge dining room with living just for the four of us, sounds great but the dishes were pretty dirty that I requested a clean one and they came back after washing but soaking wet. The foods we requested non-spicy for the children but two out of five ended up little spicy. There is no store around the hotel, so basically nothing much to do. The hotel breakfast has tons of variety but was not well made, some of steamed buns were cold, and eggs real greasy and not sophisticated enough for the hotel. Either way, the price was good, and really good value and would have been perfect without these minor issues. The staffs were ok but not impressive. The bar downstairs has very few options of drinks.
Zhangjiajie Baway Fashion Hotel - Zhangjiajie - Building
3
9.3 Excellent (161 reviews)
Overview Reviews
With a stay at Zhangjiajie Baway Fashion Hotel in Zhangjiajie (Yongding), you'll be within a 15-minute drive of Zhangjiajie National Forest Park and Bailong Elevator. This 4-star hotel is 4.5 mi (7.3 km) from Great Gate at Tianmen Mountain and 8.6 mi (13.8 km) from Tianmen Mountain Cable Car. Rooms All guestrooms feature room service. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Dining You can enjoy a meal at the restaurant serving the guests of Zhangjiajie Baway Fashion Hotel, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided at no charge.
2.5 Mediocre
Cons: Not clean AT ALL, all rooms were “non smoking” but all smoked in. Staff unhelpful and unfriendly. No air conditioning as stated. wifi didn’t work. 100% DO NOT recommend
Pandora Inn Zhangjiajie - Zhangjiajie - Building
4
9.0 Excellent (121 reviews)
Jinjiang Inn Hunan Zhangjiajie - Zhangjiajie - Building
5
9.3 Excellent (77 reviews)
Overview
With a stay at Jinjiang Inn Hunan Zhangjiajie, you'll be centrally located in Zhangjiajie, 4.9 mi (7.9 km) from Zhangjiajie National Forest Park and 6.5 mi (10.5 km) from Tianmen Mountain Cable Car. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Wei Di Hotel - Zhangjiajie - Zhangjiajie - Building
6
9.3 Excellent (577 reviews)
Zhangjiajie Yijiaqin Hotel - Zhangjiajie - Building
7
8.8 Excellent (734 reviews)
9.2 Excellent
Pros: The owner, they are very friendly, kind and helpful The location is great, near bus stop, opposite the police station
9.0 Excellent
Pros: Staff very good service.
8.8 Excellent
Pros: The hotel owner is very nice, taking care and give information. The room is clean, the facilities are good.
Cons: Room is quite cold.
8.5 Excellent
Pros: Hotel staff is very helpful and can speak English (That is rarely in Zhangjiajie. He helped us all reservation and also send us to destination. Ask for hotel WeChat will support your communication
Cons: Nothing
6.0 Good
Pros: big / warm and comfy bed.
Cons: The common kitchen need to clean up.
10.0 Excellent
Pros: Good service!! Our experience are so interesting! Mr. Rocky is so kind, helpful and friendly. He gave us so much useful information. Thanks him a lot.
5.0 Okay
Pros: nothing
Cons: the worst internect connection in the world
8.8 Excellent
Pros: The hotel manager is just great. Rocky helped us with everything, from tickets to money exchange.
Cons: No elevator
10.0 Excellent
Pros: Excellent service from Rocky. Room is clean. Location is Great. Highly Recommend
Cons: Nothing
Home in The Distance Hotel - Zhangjiajie - Building
8
9.4 Excellent (16 reviews)
Overview Reviews
With a stay at Home In The Distance Hotel in Zhangjiajie (Yongding), you'll be within a 15-minute drive of Zhangjiajie National Forest Park and Bailong Elevator. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
8.0 Excellent
Pros: The beds were very firm but not uncomfortable, very close to the entrance to Zhangjiajie National Park, NOT LOCATED at the town of Zhangjiajie as some sites suggested, but about an hour away near Wulingyuan. Great location if you're going into the park. A cab up from the airport runs about $150rmb on the meter. Friendly staff.
Cons: Included breakfast was pretty uninspired. The staff we dealt with spoke no English, we had to use our phones to translate.
Overview
With a stay at Jingxi International Hotel in Zhangjiajie (Wulingyuan), you'll be 31.5 mi (50.7 km) from Zhangjiajie National Forest Park and 6.9 mi (11 km) from Yellow Dragon Cave. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Hostel Geographer - Zhangjiajie - Restaurant
11
8.9 Excellent (552 reviews)
Overview Reviews
With a stay at Geographer Hostel in Zhangjiajie (Yongding), you'll be a 5-minute drive from Zhangjiajie National Forest Park and 9 minutes from Bailong Elevator. Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.
8.3 Excellent
Pros: Good location, lovely staff, common area was pleasant. Excellent aircon.
Cons: The bathroom for the 4-person room is a) also the bathroom for anyone using the bar/cafe/public area and b) has one of those common Chinese showers that isn't separated from the rest of the bathroom by any kind of partition, so the whole bathroom floor is always wet and therefore, because of the heavy traffic, always filthy.
6.2 Good
Pros: As far as hotels go, this one is average. Tucked in with a bunch of other hotel/hostels, it’s an easy walk from the train/bus stations. This makes it attractive for early or late departure/arrival. You can get to Tianmen Mountain very easily and then just walk to bus station for transportation to the forrest park. My double room was clean but Spartan. The shower leaked and the floor wasn’t done properly so the water would pool rather than drain. The common area has a few things but not all that much. Basically it’s a good place if you need a good price option and just want somewhere to sleep.
9.2 Excellent
Pros: The room is big and clean. The staff is responsive and helpful. Suggested us hikes around the national park. They let us store our luggage there and we could even take a shower in the evening before getting on the nighttrain.
Cons: It leaked from the shower into the room. It was very cold in the room since the windows are not airtight. Also you can hear the noise from the street since the windows are so bad. Fortunately the road is not busy and it didnt bother our sleep.
7.5 Good
Pros: Staff was friendly, nice beds, airport pick-up service was also good!
Cons: Showering makes the bathroom soaked and requires you to run the water for 5+ minutes to get it warm.
7.5 Good
Pros: the hostel owner is very helpful
Cons: the location is quite difficult to find.
8.0 Excellent
Pros: Easy to walk to shops, train and buses. Super helpful staff, organised a pickup from the airport and went above to help me get the best out of my time in Zhangjiajie. The beds... the beds!! So big and comfortable!!! Big table with chargers downstairs and beers available made for nice nights playing cards too.
Cons: It can be noisy early mornings with a school nearby that plays music for their daily exercises.
7.1 Good
Pros: The staff were lovely, and super useful if you want to visit the National Park!
Cons: The beds are small with just a small lamp. The bathrooms are in the rooms rather than outside making the sheets damp.
9.0 Excellent
Pros: Nice location. 10 mins walk to Zhangjiajie train/bus station & Tianmen mountain cable car station. Staff is friendly and helpful. Dorm room was clean & comfortable.
7.0 Good
Pros: They have water refill, very handy for travellers to reduce the plastic footprint. A good selection of restaurants in the neighborhood, ask the reception for tips to get a cheap meal. There is also a 24-hour grocery store and a breakfast place opens early, handy for those are going out early for hikes. 10-15 mins walking distance to the train/ bus station. The room was big and decent.
Cons: Took some time to find the place, but this was fine. A bit quiet and not much going on, as it was off-peak season. No pub in the neighborhood! The toilet was a bit basic, the decoration contrasts with the rest of the hostel.
10.0 Excellent
Pros: Everything's perfect.
Cons: None
8.0 Excellent
Pros: Very social, people who work there are friendly and speak English
Pipaxi Hotel - Zhangjiajie - Bedroom
12
8.4 Excellent (22 reviews)
Overview
With a stay at Pipaxi Hotel in Zhangjiajie (Wulingyuan), you'll be 27.7 mi (44.6 km) from Zhangjiajie National Forest Park and 3.3 mi (5.3 km) from Wulingyuan Scenic Reserve. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overview Reviews
With a stay at Home Inn Dayongfucheng - Zhangjiajie in Zhangjiajie (Yongding), you'll be within a 10-minute drive of Zhangjiajie National Forest Park and Bailong Elevator. This boutique hotel is 4.9 mi (7.9 km) from Great Gate at Tianmen Mountain and 8.2 mi (13.1 km) from Tianmen Mountain Cable Car. Rooms Make yourself at home in one of the 206 guestrooms. Dining Grab a bite from the grocery/convenience store serving guests of Home Inn Dayongfucheng - Zhangjiajie. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. Free self parking is available onsite.
9.6 Excellent
Pros: Everything was just perfect!!!
Zhangjiajie Da Cheng Shanshui Hotel - Zhangjiajie - Building
14
8.5 Excellent (2,808 reviews)
Overview
With a stay at Zhangjiajie Wind and Cloud Holiday Hotel in Zhangjiajie (Yongding), you'll be within a 15-minute drive of Zhangjiajie National Forest Park and Bailong Elevator. Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. Free self parking is available onsite.
Zimu Hotel - Zhangjiajie - Bedroom
16
9.4 Excellent (1 reviews)
9.4 Excellent
Pros: Super friendly staff, lucky to find Chen who spoke English! Picked us up when we went to the wrong gate even. Close to another quieter gate and great food!

Best rooms in Zhangjiajie

Zhangjiajie Yijiaqin Hotel - Zhangjiajie - Building
1
8.8 Excellent (734 reviews)
9.2 Excellent
Pros: The owner, they are very friendly, kind and helpful The location is great, near bus stop, opposite the police station
9.0 Excellent
Pros: Staff very good service.
8.8 Excellent
Pros: The hotel owner is very nice, taking care and give information. The room is clean, the facilities are good.
Cons: Room is quite cold.
8.5 Excellent
Pros: Hotel staff is very helpful and can speak English (That is rarely in Zhangjiajie. He helped us all reservation and also send us to destination. Ask for hotel WeChat will support your communication
Cons: Nothing
6.0 Good
Pros: big / warm and comfy bed.
Cons: The common kitchen need to clean up.
10.0 Excellent
Pros: Good service!! Our experience are so interesting! Mr. Rocky is so kind, helpful and friendly. He gave us so much useful information. Thanks him a lot.
5.0 Okay
Pros: nothing
Cons: the worst internect connection in the world
8.8 Excellent
Pros: The hotel manager is just great. Rocky helped us with everything, from tickets to money exchange.
Cons: No elevator
10.0 Excellent
Pros: Excellent service from Rocky. Room is clean. Location is Great. Highly Recommend
Cons: Nothing
Zhangjiajie Baway Fashion Hotel - Zhangjiajie - Building
2
9.3 Excellent (161 reviews)
Overview Reviews
With a stay at Zhangjiajie Baway Fashion Hotel in Zhangjiajie (Yongding), you'll be within a 15-minute drive of Zhangjiajie National Forest Park and Bailong Elevator. This 4-star hotel is 4.5 mi (7.3 km) from Great Gate at Tianmen Mountain and 8.6 mi (13.8 km) from Tianmen Mountain Cable Car. Rooms All guestrooms feature room service. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Dining You can enjoy a meal at the restaurant serving the guests of Zhangjiajie Baway Fashion Hotel, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided at no charge.
2.5 Mediocre
Cons: Not clean AT ALL, all rooms were “non smoking” but all smoked in. Staff unhelpful and unfriendly. No air conditioning as stated. wifi didn’t work. 100% DO NOT recommend
Overview Reviews
The Best Western Plus® Grand Hotel Zhangjiajie, located in the Yongding District, Zhangjiajie, is embraced by the Lishui River in the front and close to Da Yong Park, the largest city park. From the window, you can enjoy Tianmen Mountain, one of the 5-A level scenic spots. It lies in the center of the administration, business, economy and culture of Zhangjiajie, so the transportation is very convenient, only about a ten minute drive from the train station and the Lotus Airport. The hotel is of a gigantic scale, covering a total area of 20,000 square meters, with 150 deluxe rooms. All equipped with luxury shower rooms, free broadband Internet access and Wi-Fi, plus free domestic and international calls. It has complete supporting facilities including multi-function halls, conference rooms of different sizes, banquet halls, Chinese and Western restaurants, pedicures, preventive health service, chess and card rooms, etc. The hotel is luxury and upmarket, with a magnificent and gorgeous decoration style, which is designed according to the standards of a 5-Star hotel. It combines sightseeing and leisure vacation with business. With the aim of Best Western, Best Service, it follows the international advanced management and service idea, sincerely services for the elite and shows their dignity and luxury. Enjoy your stay!
2.5 Mediocre
Pros: Comfortable beds, large 2 bathroom executive suite, nice shower and bath. Nice view, would be much nicer if windows were clean.
Cons: HOT, HVAC’s very difficult to operate, called front desk for help, but they were no help at all. Inside windows and carpet very dirty. In room air purifier had very dirty filter, smelled very dusty when it was turned on. In room refrigerator had old smelly moldy food inside. Told GM about issues in hope that future patrons will not have the same experience. “Western Breakfast” was lacking any variety, only had eggs and toast with some watermelon.
5.8 Okay
Pros: Close to airport
Cons: No English spoken. No air conditioning. Dirty towels and cups. No room service. Smell in bathroom and lobby. Staff shouting to communicate in lobby. Asked for fan as no air conditioning and waited 1 hr to get one which didnt work. Replaced later. Really poor hotel unless proximity to airport is your only aim.
5.4 Okay
Pros: Standard was fine...for the price. I was there simply because I arrived late and wanted to visit Heaven's Gate the next day before moving on. Lobby is extravegant and perhaps the best feature in the hotel.
Cons: Continuous sound of car horns and buliding works all day...and evening. Slept with ear plugs. Not convenient by foot for the main attraction..Heaven's gate. Better to stay nearer and walk. Taxi's worked OK. Staff indifferent.
2.5 Mediocre
Cons: Dirty, noisy , no English speaking staff, breakfast choice is very poor
7.9 Good
Pros: Everything was fantastic..... except for the staff!!!! Clean, warm, good view from the room etc. but how the front desk staff still have jobs is beyond me!
Cons: The staff!! Rude, uncooperative, lazy. The worst customer service I’ve ever received. Period. Be mindful of this when booking!
Zhangjiajie Da Cheng Shanshui Hotel - Zhangjiajie - Building
4
8.5 Excellent (2,808 reviews)