It met our basic needs.
I would not characterize what we got for "breakfast" as a breakfast. Not even a continental breakfast.
The bathroom was visibly dirty upon check-in. I would have asked for a new room if I wasn't absolutely exhausted. Breakfast was only a granola bar
The price & cleanl .
Two of the three staff I met were genuine and friendly and helpful and went way farther than was absolutely necessary. Their brand of customer service is exemplary. The third person was a let down.
The bed was hard and uncomfortable. There's no coffee maker in the room (you have to ask for one... do they have enough?). There's a kitchen in every room but there's nothing in the kitchen. You have to ask for everything. It seemed like big hassle.
That the staff was very nice an our room was clean an roomy.
Only thing that was wrong it did not have an ice machine
No ice machine.
No chance that this should have been considered a 2 1/2 star hotel as it was old and the breakfast was a granola bar and how could this possibly be in same class as Hampton inn or holiday inn express so hate it that I let you choose the hotel for me!
This hotel was a great value. The staff was friendly and accommodating. The hotel was clean and quiet. I was very happy.
Close to shopping mall
Maybe adding a roof on the lobby entrance. It was raining very had when I checked in. My clothes were wet.
There was food left from the previous occupant. And found food particles in the bed. Hair in the bathtub from previous occupant.
Front desk assistance was wonderful for both check in and check out.
With a stay at Extended Stay America - Cincinnati - Florence - Turfway Rd. in Florence, you'll be within a 15-minute drive of Paul Brown Stadium and National Underground Railroad Freedom Center. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.
Based on 510 reviews
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