Hotels near Blue Grass airport

Pros: Very clean and great location. Room was a nice size very accommodating to a family.

Cons: Only down fall is the traffic is very congested getting in and out.

Pros: Stayed here before about 7 months ago. Loved the place and plan on staying here again. Great staff, close to shopping and restaurants.

Cons: Need to work on the high curb at the entrance/exit to where luggage dollies can be used to unload luggage from auto. That wasn't planned very well. Otherwise, a nice place to stay, nice people at the front desk, housekeeping and those serving breakfast foods.

Pros: To clarify, the price I paid was almost twice what I paid in December when I stayed for a night. Not sure if that was because of timing of my booking or not. Both times the place was very clean, accommodating, and comfortable. I would highly recommend. For pet friendly travelers, it is one of the best places I have stayed.

Cons: My only criticism, is that the price for the room was almost twice what I paid 4 months ago in December.

Pros: We were greeted by friendly staff at the front desk. We had a fast check in. Our room was modern, clean, and nice. The hotel is located in a good central location to shopping, food, and local downtown attractions.

Cons: We couldn’t stay longer.

Pros: The location was good.

Cons: The whole 3rd floor and room smelled of cigarette and marijuana smoke.

Pros: Breakfast was bagged to go.

Cons: Shower floor slippery. Almost fell

Pros: Breakfast was very good and filling

Cons: Breakfast could have more of variety

Pros: The staff was friendly and courteous. The room was clean and comfortable. Breakfast options were good.

Cons: The towels weren't 100% clean.

Pros: The gentleman at the front desk made extra effort to arrange for my early check-in. He was very professional. The room was spacious and generally clean except for some crumbs and wrappers under the desk and bed that the vacuum didn’t reach.

Cons: The rooms were not insulated for noise and you could clearly hear guests in adjoining rooms. Every door slam in the hallway was also audible. The biggest drawback was the woman serving breakfast. While she was indeed pleasant as she interacted directly with each guest, when she was simply attending to food, she was speaking extremely loudly and incessantly into her personal cell phone through earbuds. She was so loud that when I returned to my room at the far end of the first floor, I could still hear her. It is appalling to me that a national chain as well known as Holiday Inn would permit an employee to even use a personal cell phone at all while working, let alone to be so excessively loud on the phone while dealing with guests. She was as oblivious of basic common courtesy around guests as her supervisor was to her unacceptable behavior. It is tremendously difficult to find quality entry level employees these days, no doubt, but this is a management/training issue, and the fault lies on this woman’s supervisor for not having the common sense to forbid use of personal cell phones while on duty. This frustration prevented me from giving this hotel a higher rating.

Pros: below average breakfast

Pros: The overall comfortable

Cons: People

Pros: Room and hallways , entrance VERY CLEAN!

Cons: Thought it was closer to highway.

Pros: Very clean. Very comfortable. Wonderful staff.

Cons: No everything was perfect!

Pros: Location room was nice liked breakfast and clean bathroom And staff helpful

Cons: Check in time

Pros: Customer service and cleanliness of room.

Cons: No

Pros: Staff very friendly and helpful

Pros: The staff and the room

Cons: not really

Pros: Super clean, very comfortable, friendly staff.

Pros: Hospitality

Cons: N/a

Pros: That the staff especially the guy that works at night. I cant remember his name but he was friendly just overall i nice gentleman.

Cons: That there wasnt much of a breakfast but i understand its because of the covid. And i like that its really close to places to eat at.

Pros: The big room and beds and the cleanliness and all.

Cons: No

Pros: The desk clerk was very friendly upon check-in. The room was clean and the beds were comfortable. I loved that there were sanitation wipes placed near hand-held items such as the t.v. remote and the telephone. The breakfast was great!

Cons: It was slightly out of the way from shopping.

Pros: Very nice hotel with great breakfast and clean facilities. The front desk staff was very helpful and the gentleman running the breakfast was quick and kept the dinning room clean. Very nice stay.

Cons: No complaints!

Cons: Dirty room. Filthy floors . Stains on carpet. Did not feel very comfortable because of the dirty room. Overpriced !

Pros: Friendly staff, good breakfast, location to dining and other attractions.

Cons: The bed was very uncomfortable and the A/C was very weak.

Pros: Bed was comfortable..pillows were awesome...breakfast was good . Nice selection..

Cons: Pool was small. Tv was small.

Pros: Location is key with this location, being only minutes from most major medical centers. The pool and fire pit area is a very nice amenity.

Cons: The grab bars for the toilet and shower were loose, not very confident in their safe use. Seems housekeeping makes more noise than actual progress in the open areas (hallways, elevator),thought we were being invaded be a herd of buffalo at 10am (late app)

Pros: Proximity to UK sports complex.

Cons: Could be challenging to make a left turn out of parking lot. Road signage for location needs improvement.

Pros: The room was spotlessly clean and fresh. Kudos to housekeepers! When we walked in we felt like we were the first to ever occupy the room. Martin at the front desk was friendly and personable. He made check-in a breeze and was very accommodating. We were in town for a UK/FL baseball game. The hotel is conveniently located to the university. We will definitely stay here again if back in Lexington. BTW - Go Gators!

Cons: Breakfast - okay if you don't expect more than a hotel breakfast.

Pros: Always enjoy staying at this facility. Close to family.

Pros: Very close to Kroger field. Stayed for a concert. It¿s close enough to walk. Also there are places to eat basically in the same parking lot. I would definitely stay again and recommend

Pros: Did not eat, hospital procedure. The pillows and linens were perfect!!

Cons: Bed too hard for my back, neck and hips. However, I'm here for a pain pump replacement at the hospital. I would definitely stay here again when my pain and anxiety are under control.

Pros: Room was super clean and comfortable would definitely stay again

Cons: Only thing I didn't like was I didn't stay long enough lol. only stayed for 1 night because my daughter had surgery the next morning.

Pros: Location great. Breakfast was good. Staff very helpful

Cons: Air conditioning is poor. On and off. We would be comfortable then AC shuts off. Eventually hit in comforter and then awake. Very annoying. Only a sheet and comforter. Would like a light blanket. Comforter very heavy.

Pros: Very clean, friendly staff, good breakfast, great location, quiet.

Cons: The bed was a little uncomfortable.

Pros: The staff was excellent..rooms very clean and comfortable

Pros: Clean and excellent staff

Cons: No

Pros: Excellent staff

Pros: Staff was excellent

Cons: No

Pros: We were able to check in and out quickly, quiet room. Good quality for the price.

Cons: There was urging under the toilet seat, hairs in the shower and splattered paint on the wood floor and the breakfast was put up rather quickly, before 9

Pros: Cleanliness and Location

Cons: no

Pros: Location

Cons: Nothing

Cons: The tv remote would not work. took it down to front desk 3 times.

Cons: Great location for football game

Pros: Pleasant staff. Easy check- in. Quiet.

Pros: Comfy beds.

Cons: Poor water pressure in bathrooms.

Pros: Secluded area with many restaurants and things down the street, comfy and all around great experience we had staying here!

Cons: Tv remote didn’t work but besides that everything was fine

Pros: beds were soft and comfortable

Cons: that the room wasn't bigger or like the picture showed

Pros: Great location, close to restaurants , breweries , downtown and the university. Very clean, spacious room , and a small, but well served breakfast.

Cons: Nothing. The hotel met our expectations.

Pros: The room is very nice and the location was great.

Cons: Someone opened our door around 9:30 while we were sleeping.

Pros: Location

Cons: The fact that the staff walked in on my children and wife getting dressed..

Pros: The comfort of the whole room

Cons: No

Pros: Very nice hotel and a great location

Cons: no

Pros: That it was a 3 star hotel

Cons: Indoor pool was closed. They cancelled the breakfast and were giving out grab bags.

Pros: Staff and management went out of their way to take care of all my needs. Felt like a friendship with Hotel employee and all the rest of staff.

Cons: Only issue would be the shower had low pressure. Everything else just wonderful

Pros: Very clean

Cons: No

Pros: It was so loud I hardly got any rest I left at 6 am because it was loud maybe I should have called the staff but I didn’t

Pros: Location

Cons: Would like a better to go breakfast

Pros: Updated room, lots of space, very clean and super comfortable bed.

Cons: Staff was efficient but not overly friendly. Breakfast was majorly lacking.

Pros: Close to UK medical center

Cons: Grab n go breakfast

Pros: Clean and modern.

Pros: Location is good - minutes from downtown. Easy parking. New-feeling rooms.

Pros: Large rooms, good location

Cons: Very poor plumbing in the first room. Had to change rooms for the final night.

Pros: Immaculately clean, modern decor, efficient staff.

Pros: Overall experience was good except for the pillows. It's difficult to understand how such a well managed operation would use such poor quality and poorly designed pillows when good quality sleep is the top priority for and hotel stay.

Cons: Worst pillows I've ever encountered in a hotel. Pillows were much too puffy, and soft. For side sleepers this is terrible since the pillow bellows up onto your face making it difficult to breath, and trying to pat down the pillow didn't help.

Pros: Great location, just a little hard to see from the road.

Cons: The breakfast ended way too early. The fire alarm went off in the middle of the night and woke us up. We were a little slow getting going in the morning and missed breakfast.

Pros: Not the dirty sheets

Cons: Room was smelly & musty -everything felt damp & wet. Bathroom floor had humidity built up to the point of being slippery w/moisture. Front desk said they would "make a note of it". Gross.

Pros: Suite with kitchenette. Hotel breakfast was good.

Cons: Noisy in wall hvac system..hard to sleep.

Pros: The staff

Cons: The rooms had a musty smell and cigarette smell. The sofa was so old it was not able to sit on.

Pros: Hotel Employee at the front desk was pretty, helpful and professional and probably should've been the manager, regardless the hotel is an amazing location. I will say, the 1st floor rooms by the pool are super humid so ask for another floor.

Pros: The location. The bed was very comfortable also.

Cons: It seemed a little outdated. Tiles in the shower were cracked.

Cons: Definitely needs restaurant or lounge

Pros: Close proximity to our son's townhouse and the University.

Cons: Tons of homeless/panhandlers. Price was quite a bit higher, but we didn't realize that there was a UK Bball game that night, so I guess it makes sense.

Pros: Rooms were much larger than expected, with an entry suite area with a pull out couch and wet bar before you even entered the bedroom. Location is near major roads, one mile from Country Boy Brewery, and half a mile from a racino.

Cons: Google maps takes you to the closed road behind the hotel, without a way to get to the entrance or parking lot. You have to go out to a main road and take a few lefts across traffic to get there. This happened to us and our Uber driver.

Pros: Spacious suite, comfortable bed

Cons: Smelled like mold, difficult location to get to off of road

Pros: nice & convenient to UK; nice desk folks friday night at check in.

Cons: Saturday morning there was no hot water. The hotel was full of families attending a UK-Merit weekend, where students and families basically registered for the fall. It was a Friday evening and Saturday event that began it's Sat portion at 8am sharp. You can imagine the grumpy discomfoprt of a hotel full of people who had no hot showers to start the day. Everyone under stands that mechanical things do break down. The poor desk clerk on sat morning was not prepared for this problem, could only call the maintenance person. The general manager was conveniently not in until 9am, an hour after all of these disgruntled adn showerless folks were gone to the University program. The the ownership and management of this property should make a gesture to the customer in the form of a significant discount in this instance. We have many brands to choose from-we choose Marriott for its promise of quality and customer service. We pay higher room rates for expectations of a level of quality service, which in this case was not delivered.

Pros: it was clean

Cons: Ordered two rooms, got there and only one room. No one would help me so I had to stay in this room with people I did not know because it was late and I didn't want to have to go to another hotel. Was offered nothing except a shoulder shrug.

Pros: Easy access to the highway.

Cons: The restaurant on site was closed likely from the pandemic. So close food options were minimal unless you wanted seafood or fast food.

Pros: Very clean and modern. Patio is perfect for relaxing. Room resembles a studio apartment not a hotel room. It has everything you need.

Cons: You have to decide if you want cleaning services upon arrival. We like making that decision day by day.

Pros: Wonderful staff, clean and conveniently located.

Pros: Staff was great, little overpriced but a nice hotel

Cons: Price was a bit high

Pros: When I xhecked in the room was not clean so what they was as soon as they had a room available the moved me to a new room and they upgraded me at no extra charge and that room was very clean they went above and beyond.

Pros: Place was very clean and spacious. The staff were great and helpful. Overall a great stay. Would stay again if I’m back in the area.

Cons: None

Pros: Rooms were clean. Staff were very friendly.

Cons: Got 2 drinks at front desk. Put them on the room. Didn’t realize they were $4 each would of thought $1.50 $2 tops.

Pros: The richest breakfast I've had during Covid times. The staff is amazing! The kitchen is fully equipped.

Cons: The walls are paper thin and the neighbor had watched tv until late at night. Noise from the corridor too. Something is wrong with the toilet as it's refilling water once in every minute, it's very loud and closing the bathroom door won't help, making it hard to sleep at night. The bed is springy and makes noises with every move. Everything in the room seems in a good shape but could be better maintained. Fairly clean but could be better, I had bugger on the wall.

Pros: Room was comfortable and clean. Kevin was very accommodating.

Cons: There was a constant noise in the hall from a ceiling vent. Very loud and even though it was reported, it was never fixed. There was also a weird sound that could only be heard in the bathroom (from a different location) that sounded like a submarine sonar beep. Obviously, it wasn't, but it never went away. Also, it seems like housekeeping should automatically leave new trash bags when you put the trash out. We never received any kind of housekeeping service, but that could be due to Covid. We didn't ask for anything other than trash bags.

Pros: clean pillows were nice

Cons: The food

Pros: The rooms were great with 2 small children in tow. The staff were extremely kind and helpful. The breakfast was great as well. There are really no negatives to report regarding this property.

Cons: No, the only negative is the pool was closed and the kids wanted to swim but that¿s understandable considering the pandemic. It looked like it would of been very nice if it had been open.

Pros: Friendly staff. Good location.

Cons: Room in disrepair and not clean.

Pros: Everything... Hotel employee was great service!

Pros: Nothing

Cons: Very dirty

Pros: Room size and cleanliness

Cons: Light out in bathroom 4 hours later still not fixed complained more finely somebody came and looked at 10:30 PM said it was a maintenance problem maintenance would fix in morning asked for another room 20 minutes later went down and got key They owe me ro

Cons: The Tv wouldnt work in the living room, had to call the front desk to come fix it, woke up the next morning to a kitchen full of ants. I cleaned up all the ants, and they continued to come from in the wall. Was disappointed with the infestation.

Pros: The room

Cons: No

Pros: Comfort of room. Great breakfast.

Pros: The hotel entrance and common areas are well designed and clean.

Cons: This hotel has many disappointments starting with check in. The staff checking in were not clear and charged my card without explaining how much and for what. Once in the room many items were dirty, missing or damaged. The sofa bed was not clean.

Pros: The size of the room was great! Loved all the space. Breakfast was good. Many selections. All stafg were friendly.

Pros: Very good Breakfast

Cons: Hair under my pillow

Pros: Hotel was very clean, located near a few. Small stores. It's actually quite pleasant and seemed to be bigger than most Staybridge Suites. Beds comfy and nice staff.

Cons: There was a slight delay/issue w front desk person when I extended my stay but she figured it out.

Pros: The staff was extremely nice but I think they were short staff and over worked. Nio one complained, they were all very upbeat and positive. However , you could just tell they were.

Cons: The amenities in the room were lacking. The Kleenex box was empty and the bath gel in the shower was empty. Also, I never received my wake up call on my last night.

Pros: It was very clean. The 99 percent of the staff was excellent and very friendly and helpful. The evening dinners and beverages for a dollar were a great surprise.

Cons: The gap under the bottom of the door. The toilet constantly ran. The heating coming on and off....making it hot and cold...and it was very loud. The walls and ceilings were paper thin where you could hear everybody..... Couldnt sleep properly...noisy

Pros: Nice room

Cons: Our water was shut off all night, I was told by a very snippety lady working the front counter the next day that "IT HAPPENS EVERY NIGHT!" Buy why were we not told before hand?

Pros: I liked the room & location

Cons: Yes I wasn't pleased with the fact I wasn't informed that the pool was out which is why I chose that hotel for the inside pool. Then my room wasn't cleaned on Thursday Thanksgiving Day but then they didn't clean it Friday either. This was unexcept

Pros: This hotel was remarkably clean and the staff seemed to bend over backwards for the guests.

Pros: Nice room

Cons: They over charged my card had to call several times to have it taken care of correctly and I was woke up the next morning by maintenance knocking on my door to check the fire alarm. That could have been done when I checked out at 11.

Pros: Pet friendly Wood floors, nice: kitchen, furnishings & bedroom.

Cons: A $75 pet fee was outrageous for an $---- room. It should have been made clear before the room was booked. Finding out after the fact is totally unacceptable! The breakfast was marginal. We expected more choices and not having to wait 10 min for coffee.

Pros: Nice new spacious rooms, modern common area. Always/on fire pit. Location was convenient and the kitchen was big and well stocked.

Pros: I've stayed at several Staybridge Facilities, this one was the worst. The Breakfast bar was no clean, juice machine was broken. The staff was not timely in keeping the breakfast bar replenished. No one at the front desk for several minutes.

Pros: Hotel was fairly new and the room itself was decent.

Cons: check in delayed almost 3 hours after listed check in time and 30 mins after we arrived. Arrived at room and still not done. Bed made incorrectly with bed sheet between layers!

Pros: North side of town location ideal for us. Nice facility but not managed well

Cons: Room not entirely clean. They missed refreshing the room one day. The breakfast buffet was not well stocked or very clean

Pros: Newer hotel with rooms with full kitchens

Cons: Don't arrive before 3pm because you will not get your room until then. Parking lot was empty when we arrived at 1:30 yet there were no rooms cleaned and ready? We were not alone, there was a line at 3 pm of people trying to check in.

Pros: The 2 positives about this hotel was the initial look when walking in the room was unbelievable. It was probably one of the nicest rooms I have stayed in, in quite a while. The second was the lady who cooked the breakfast. Very sweet lady.

Cons: The Customer service was lacking big time for the front desk clerks. I had to visit them on 4 separate occasions (including check-in and check-out), and all 4 times I was did not get the feeling that I was welcomed as I was from other hotels I have stayed

Cons: Short staffed with free breakfast. Needed more employee help. Ran out of dishes etc....

Pros: Allowed early check-in and late checkout. Great location near downtown Lexington.

Pros: Brand new, clean and comfortable. Can't beat that combination.

Pros: Room with kitchen and King bed

Cons: Positioning of TV to bed. Should be more accessible to see from bed and couch. Angle was not great for the bed. Possibly more swivel would have been better. Do not like there was no indoor pool.

Pros: We got in after midnight but someone was at the desk and very helpful. We had 3 kids and had a corner room close to the elevator. It did not appear that we had any neighbors which was good for us as they kids were wired when we got there. It took them a bit to calm down. We left without eating breakfast but the rooms were clean, the beds comfortable.

Cons: There were not any extra blankets. There were six of us and so I slept on the sofa. I did not want to go back downstairs as we did not get in until close to 2 am and I was tired so I slept with no blanket.

Pros: Clean comfortable room with a nice location. I felt safe and secure staying here. The staff was pleasant.

Cons: Overall the room nice and clean and the pillows were comfortable, but the bed was a little firm for me , and I woke up a bit stiff.

Pros: I loved the location and how clean it was.

Pros: So clean and cozy. I rested well and the staff was very friendly

Pros: Location, and full kitchen with pots and pans.

Cons: No

Pros: Location

Cons: None

Cons: The bagged breakfast was inadequate. The microwave Jimmy Dean frozen breakfast sandwich heated up fine and was good. But the green banana was inedible and the bottled water was not Good enough for breakfast. Need to add yogurt or danish or other choices.

Pros: The hotel made me feel safe about the COVID risks and still have me as many of the amenities as possible.

Pros: The two bedroom layout is fantastic for a travelling family.

Cons: Breakfast options due to covid, but that's mostly out of their control.

Pros: Staff was very friendly

Pros: The happy hour was very nicely done.

Cons: The dishwasher could not be opened all the way because the refrigerator was in the way. And, the garbage disposal leaked and had been leaking for a while. The guest laundry was a mess. The workout facility is no bigger than a storage closet.

Pros: Nice size room, good location

Cons: Smelled like someone had smoked in the room when I checked in,had some dead bugs on floor in front of window when I pulled back the blinds.Room wasn't cleaned on the last day of my stay.

Pros: Hotel is well kept. Room was a true two bedroom suite as advertised. Good location convenient to shopping mall and bourbon trail. Food and drinks at happy hour were of good quality.

Cons: Breakfast could use a few more hot items.

Pros: Kitchen, fan in bed room

Cons: Cabinets in bathroom and bath tub need to be updated

Pros: The breakfast was delicious with numerous options. The evening reception from 5-7 pm was not expected but a very nice perk! Staff was very friendly & attentive and went way above the call of duty with jumpstarting my car.

Cons: No

Pros: Location was good. Room was a suite.

Cons: Room was for those with disability. Bath/shower was odd. Room was worn. Kitchen cabs were worn badly, stains on carpeting, mold in shower bad lighting. Internet would not connect. Not a three star!!!

Cons: dishes were not clean. coffee cups too small

Pros: Nice size suite. Comfortable bed. Great shower.

Cons: The air conditioner did not cool the room very well so we were hot.

Pros: Nice building, Front desk staff. Breakfast more than normally found.

Cons: They have an issue with the cleaning crew. Stayed three nights and had to tell the crew to do up our room after 4 pm one day. And during the entire stay they did not pick up the kitchen area, or the living room. Dishes stacked up in the sink.

Pros: We stayed 3 nights- the room was clean and comfortable. The staff was welcoming and had the pack n play in the room before we arrived. All of our showers either changed temperature quickly or were just cold. The card reader on the back door didn't work most of the time which meant we had to walk to the front in very cold temperatures. There was a middle school basketball tournament going on the weekend we were there and we could hear kids running up and down the hall/stairs and bouncing a basketball above us at night (not really the hotel's fault but it was annoying). The breakfast was always very good and the service people were nice. If it had not been for the overbooking with the basketball teams causing cold showers and the cold weather causing the card reader not to work, it would have been a very nice stay.

Pros: Staff was friendly. Really liked the text messages and ease of checking in and letting them know I had a late flight.

Cons: I booked after being told they had airport shuttle. They do not. So there was an added cost to get to the motel at midnight. Breakfast was really horrible, juice watered down, old and hard bread, not much for choice, so after checkout, I still had to eat. Housekeeping started knocking on my door 4 hours before check out so my relaxing morning before my long day never happened. I was not impressed.

Pros: Bed was comfortable. Room was spacious for our layout.

Cons: It was clean. Breakfast was absolutely disappointing though. Nothing was hot and everything was prepackaged. Furniture was clean and comfortable but quite outdated.

Pros: Close to everything

Pros: Clean, very accessible.

Cons: No hot entrees, no cream cheese. More variety please.

Pros: Hot tub and pool working!

Pros: Indoor pool and hot tub both in working order! Big plus for our family.

Cons: Breakfast seemed a little forgotten about. Totally understandable due to COVID, but I think it was a separate issue behind that.

Pros: The staff

Cons: The cleaning

Pros: Need more selections

Pros: It was fine.

Cons: It was a bit old.

Pros: The pool was nice. The front desk staff went above and beyond for me.

Cons: The mattress to the couch bed had a huge pee stain on it that I felt like should have been addressed prior to our arrival.

Pros: Clean, friendly staff, convenient location

Pros: Friendly and helpful staff. next to good restaurants

Cons: no

Pros: Front desk clerk was very pleasant and accomodating.

Pros: Staff

Cons: Internet

Cons: Ice machine & guest computet didnt work

Pros: Very friendly and helpful staff. Good breakfast.

Cons: Mattresses were not comfortable. A/C a little hard to regulate.

Pros: Clean rooms, comfortable bed, nice staff

Cons: No

Pros: Very helpful lady checked us in. Nice size room. Good breakfast.

Cons: Needed a tv remote.

Pros: The best part about this hotel is that it is close to the airport so my drive at 430 AM wasn't as horrendous as it could have been. It is also within walking distance of several local restaurants so I didn't have to drive late at night when I was tired.

Cons: I thought that the lobby was a cramped, especially when there was a very rowdy and drunk group of people drinking at the tables in the lobby. It seemed like they were a work group, but I just wish the hotel would have a larger space for a large group.

Pros: 1. Location 2. Friendly staff 3. Clean

Cons: 1. Very little light: no light on right side of bed so reading was impossible. no overhead light no desk light 2. TV remote did not work even though the batteries were ok 3. Floor in the hall leading to the bathroom was VERY unlevel Needs an update

Pros: Clean and comfortable room temperature and fantastic breakfast

Cons: no

Pros: The bed.....comfy

Cons: No

Pros: Hotel was not worth the money very old and dated staff was friendly

Cons: Found bugs in my room

Pros: Pool. Hot tub and breakfast.

Cons: No

Pros: Friendly staff great Resturant across the street.

Pros: Hotel employee was very helpful

Pros: Very nice.

Cons: Nothing.

Pros: Everything, very nice place..

Cons: It was excellent

Pros: Staff were friendly, room was clean. Highly recommend staying here.

Pros: Clean and welcoming

Pros: Very clean and quiet, convenient location

Cons: Of all things, no microwave in the room? We ordered take out food and when we went to reheat the meal, we were shocked we didnt notice there was no microwave.

Pros: Plenty of dining options within walking distance.

Cons: Bathroom sink held water. Breakfast wasn't very good. Pull out couch wasn't very comfortable, but then are they ever.

Pros: Location

Cons: Staff attitude Didn't greet guest when approaching desk to check in

Pros: Friendly staff

Cons: My room was not the cleanest. There was a old dried out contact lens stuck to the sink and hair on the faucet. I don't think they really took the time to clean well, which is very concerning in the midst of a pandemic.

Pros: Staff was extremely friendly

Cons: The reservation line promise the restaurant with room service for the same price I could’ve stayed at a hotel that offered a free breakfast instead of a pre-package sandwich for seven dollars that was heated in the microwave also advertise the spa spa evidently was a whirl pool have a generic advertisement for all Marriotts that did not apply to the courtyard

Pros: No breakfast unless you pay for it. Nice Starbucks to purchase coffee in house.

Cons: No breakfast.

Pros: Clean, love the bathroom setup!

Pros: Location to the airport and the complimentary shuttle were convenient features.

Cons: Bring an adapter to charge your phone, there weren't any USB ports in the room I was in. They tested the fire apartment without informing guests one day. No complimentary breakfast, you will pay for it.

Pros: Location the price was reasonable respect your price

Cons: The only problem I had was that the courtyard on the back the door remaind unlocked

Pros: Cleanliness and decor.

Cons: Water temperature

Pros: Great place to stay. Super friendly staff and excellent location. Lots of restaurants near.

Pros: Location

Cons: Poor Front desk at check in waited for at least 10 min for anyone to show up and once he showed up he was rude at check in and not to mention a rig full of blood when i went to grab a towel.

Pros: The staff were super friendly.

Cons: There were no bed bug protectors on the bed and my room was supposed to be a deluxe or something with a sleeper sofa, one would assume that would mean the room would the spacious, it was not! It was cramped, refrigerator didn't work properly, no microwave

Pros: Good location Nice room

Cons: The guests in the next room screamed and carried on our entire stay, the jacuzzi was not in working order, upon check in an additional charge is placed on your card, there was no info given that there is no breakfast at this time or room location etc.

Pros: Friendly staff

Cons: Pool is miniature for hotel this size. No breakfast not mentioned in website.Room was clean but hotel of this magnitude could do better in hallways, etc. Overall, nice place.

Pros: location

Cons: carpet in room needs cleaned and stretched. grab and go breakfast is just OK. Coffee service not always fresh and well stocked. no glasses on room, only paper coffee cups.

Pros: Staff was great!

Cons: Hideabed mattress was NASTY!

Pros: Location

Cons: Front desk staff was reading a book in the lobby. Took him 2-3 minutes to get up from his book and come to the counter to check me in. When he arrived, he was not wearing a mask and lacked in basic customer service skills.

Pros: Location, room was clean, building seemed well maintained.

Cons: Unfriendly staff, I’ve had much better experiences at other Marriott hotels and resorts.

Pros: Nice large room,  hotel employee very friendly

Cons: Employee handing out breakfast not friendly, grab and go breakfast could of been ok but how do you hand out cereal and have no milk?? Also dirty towel on back of door. Old spilled coffee wet sitting in handle in refrigerator

Pros: The front desk clerk was very good

Cons: Took about an hour to check in, pool was closed, room was 87 degrees when I got to it but at least they got me a room. It is a nice hotel but because of COVID-19 everything seems to be not normal

Cons: We were switched from Courtyard to Residence. I didn't see the e-mail sent on the day of my arrival so I went to the Courtyard first. The bathroom sink drain wouldn't close. The grab and go breakfast had 1 piece of bread, 1 bagel and 1 muffin.

Pros: Horrible staff. Unbelievably rude and dishonest.

Pros: Location

Cons: Very noisy. Could here people walking on the next floor in the middle of the night.

Pros: When room was unavailable they booked a room for us at a nearby hotel.

Cons: After seeing that we took an Uber (didn’t have a car to use), they made us walk to the new hotel, luggage in hand, instead of ordering us a cab or giving us a ride there.

Pros: The hotel was very nice, comfortable and clean. The pool area was also very nice and clean. The bed was a little hard, but that was fine for the night.

Cons: For the money, at least breakfast should have been included.

Pros: I liked the amenities options at the front desk.

Cons: The one waiter working the entire bar Monday night was slow and rude. The men working the front desk Thursday morning were too busy flirting to offer to help me with my bags and wheelchair. The really upsetting part was the layout of the bathroom for accessibility. I am sure it is perfect for some, but it is not for a double below the knee amputee. For what I was charged I expected more comfort and better service. The Extended Stay America down the road had a more accessible shower for me and was much friendlier last year.

Pros: The manager and her staff went above and beyond with the service they provided.

Cons: The outside Court yard was always dirty and the mats for the furnite where very dirty. The propane grill was red tagged and we couldn't grill out at all. The hot breakfast was cold cereal and English muffins. More effort could be taken for food prep

Pros: It had a basketball/sport court. The to bedroom suite was roomy

Cons: The hotel’s computer system had gone down the day we checked in. I understand that it was a stressful situation but the male manager was snarky and short with me. The female front desk employee was very nice and helpful but the manager really started our stay off badly. We were given a handicapped accessible room. I’m sure it would be great if you were handicapped in a wheelchair but for those of us who aren’t, having a closet with only a low bar caused my dresses to drape onto the floor. Using the excuse of Covid, they didn’t put toiletries in the room which I didn’t realize until I was getting in the shower. Had to get dressed and go to the front desk to get them. Also Covid was given as the excuse for not having housekeeping during our stay but was not told to me at check in. Our kitchen did not have all of the utensils. The breakfast was a choice of cold bagels and yogurt. The fitness room had a few random sizes of weights so really cardio was the only thing you can really do and you have to register for a time to use for only 45 min. My parents room had at least 10 things that needed repair. I do not think it was worth the money.

Pros: convenient location, 2 bedroom suite worked well for our family

Cons: we booked for 5 people and were only given 4 bath towels. the breakfast was very minimal (no gluten free or healthy choices for protein); they had no toaster for bagels/bread and said we should use the toaster in our room, but there was no way to carry the individual food items up to the room (no plate or tray). We were tempted to bring our toaster down to the breakfast area the second day and taunt other guests by not letting them use it (we heard at least 3 people ask for a toaster during the first morning's breakfast). We didn't have the chance, as there was no breakfast Sunday, not sure if it wasn't served or we missed the time, as there were no posted breakfast hours and no information at check in or in the room.

Pros: Breakfast 👎 location 👍

Cons: No breakfast options for kids. Countertops and floors in unit should have been cleaner

Pros: Having a bigger room with more space with our 2 kids. Very clean and nice setup in the room. Great staff

Cons: With Covid-19 things were limited like breakfast and the pool.

Pros: Easy in and out

Cons: Snow and ice

Pros: The value of the room was very good. Second shift staff needs a lot of customer E

Cons: THe second shift def needs custmer service. Skills

Pros: Day shift staff was pleasant and helpful. There were a few times I needed their help, and hey gladly accommodated every time!

Cons: 2nd and 3rd shift desk staff is rude, condescending, and not a good match for Marriott.

Pros: I liked that the suite came with cups and plates

Cons: Had to wait for staff at desk

Pros: Everything

Cons:  

Pros: It had plenty of room

Cons: No

Pros: Clean and location

Cons: Attitude of some staff members

Pros: We selected this hotel because it offered spacious 2 room with 2 bathroom suites.

Cons: Major disappointment. Room unclean. Floors not vacuumed. Coffee spill stains on door. Live ants in kitchenette. Pillow cases stained and torn. No daily room service. Lame breakfast. Apathetic staff reflects poorly on management. Not up to Marriot stds.

Pros: The staff was outstanding! The rooms are spacious and well appointed. Love having real glasses, ice maker, and full fridge. The staff upgraded us when we had to change rooms and took care of the screaming teenage girls the 2nd night

Cons: 1st room was next to the fire suppression system. Kept sounding like a semi-truck going through the window. 2nd room was great except it wasn't very clean - grease on the stove top and fridge, trash on the floor, dirty dishes.

Pros: Everyone nice, friendly, quick check in

Cons: Pool not open Disappointed in choices for breakfast but there are other restaurants in area..

Pros: Location

Cons: First room had a foul odor. Second room had a large barking dog nearby.

Pros: Great location, good breakfast, and friendly staff.

Cons: Parking was limited and room card had to be reset a couple of times. Also, there were issues with the billing. It was a little stressful and we almost got billed twice!

Pros: Cleanliness of the room and friendliness of staff

Cons: None

Pros: Clean

Cons: Got up at 4:00am for my 4:30 shuttle which I booked the night before only to find out they screwed that up. Missed my flight, very frustrating

Pros: They helped get my car jumped even after checking out. Hands down one of the best places I've stayed. I don't write Reviews unless I am blown away by their care.

Cons: Compared to the staybridge the rooms are smaller and kitchen is much smaller as well.

Cons: There was a misrepresentation regarding the web site offer of a continental breakfast. While it might be understandable that during current pandemic conditions, it can not be the breakfast cannot be offered, the web site should indicate that is part of the stay. Lastly the reception desk clerk asked the reason for our visit Lexington. I found the tone and tenure of the query inappropriate and bordering on the unacceptable.

Cons: Key wouldn’t work on back door

Pros: cleanliness close to airport

Cons: my card got declined 3 times, which i initially thought it was because i was traveling ....etc. Different state. When i got back to my email. I had messages from my bank saying my card was declined because the wrong expiration date was entered multiple times. I had cash on me, and the front desk attendant wouldn't take cash. So my guest ended up having to pay the bill, which was ridiculous.

Pros: Gentleman at the front desk was very nice!

Cons: Many things need to be replaced very run down

Pros: It was cost efficient and the rooms were comfortable.

Cons: The fire alarm went off twice during the night with no explanation as to why it kept going off. Fire department showed up and everything.

Pros: It was clean and staff was friendly

Cons: It needs updated. Bathroom light rattled when turned in, TV didn’t work and walls are thin could hear everything next door and above me

Pros: The hotel was spotlessly clean, everything in good condition. It is was in a very quiet area with no road noise and many restaurants and other retail stores in walking distance. You make a reservation to use the pool alone! Acceptable grab & go breakfast.

Cons: Nothing

Pros: Clean and staff was nice

Cons: Really wanted a little something better to eat the next morning...

Cons: The presence of a roach and other bug in the bathroom. Then the clerk came in and sprayed with Raid and I had to deal with the poison smell all night.

Pros: The crisp clean it had even the hallways smelt good.

Pros: A solid choice with decent rooms and a good breakfast.

Cons: I chose this hotel because it offered an airport shuttle. But the hotel carefully avoids telling potential guests that the shuttle stops at 9:30 p.m. The staff is unapologetic about this, as if it is made clear. But it isn't. Uber fare is about $12.

Pros: Location to airport free parking while traveling

Cons: No

Pros: Nice room, great location. Breakfast was included and more than acceptable

Cons: Pretty minor but no dockable or auxiliary input on the radio/clock. Otherwise no issues

Pros: Staff was awesome, free shuttle to airport is a bonus, clean rooms and close to several places to eat.

Pros: The room was clean and comfortable.

Cons: Nothing to dislike.

Pros: Great staff. Great location!

Pros: Great people. Great location

Pros: easy to find, clean, quiet The most important things were excellent ie the bed, the pillows, the shower.

Cons: lighting in the bathroom was not bright ennough, bathroom was a bit small, need ice and vending machines on each floor

Pros: Nothing

Cons: Rude staff on check in

Cons: Our room was next to swimming pool and pool did not close until 11PM which was annoying after a long day of traveling.

Pros: The building was clean. The representative was nice but wasn't too helpful with figuring things out.

Cons: Couldn't stay. They couldn't offer my sign in time so it made me go to another hotel. Need to update online information. When this happened it made my bank account go into the negatives. Bad for business.

Pros: The staff was great! The place is comfortable and followed good health safety protocols.

Cons: The parking fills up; I've stayed here multiple times before and sometimes have to walk a ways from the back of the building, but luckily at least I always find a spot.

Pros: Clean and comfy. Great value. Will use again for future visits to Lex.

Cons: Couldn’t use pool

Pros: Quite, roomy, neat. And clean. Excellent service regarding booking reservations. Friendly staff!

Cons: Small parking area but few spaces still available.

Pros: The front desk morning staff were amazingly helpful, the bedding was a dream, and the shower products provided were top notch! Definitely will be back!

Cons: The breakfast was the only negative thing we experienced. The sausage tasted like plastic that was 90% oil. The eggs tasted like plastic and the cinnamon roll tasted like paper. I understand the issues with covid-19 are making everything difficult to but there is definitely better options for breakfast. If you aren't going to have a full breakfast maybe cater from a local place? Sausage biscuits, donuts, or chic fil a etc etc. I love hotel breakfast usually but I was so sad when it was inedible. Other than that the stay was perfect.

Pros: Great location. Very clean.

Cons: They were not able to get any extra foam pillows. I am allergic to feather and this was a slight problem for me.

Pros: Great location kind staff

Cons: Pool still closed and breakfast was only a grab and go. Too much money not to get to use the pool

Pros: Clean

Cons: No workout room or breakfast or lobby areas can be used right now

Pros: The room was great. It had plenty of space and storage. I loved that there were 2 large TVs in the room. The staff was very friendly and accommodating.

Cons: The website still says warm breakfast but it was more of a grab-n-go. They did have breakfast sandwiches so that helped.

Pros: Great location to visit our kids who are both students at UK.

Pros: It was very close to UK Hospital

Cons: The hotel staff were very rude, I encountered 4 different staff members and each were rude and not helpful at all. The hotel wasn’t bad, our room had some dirty towels left on the floor along with empty cups on the floor in the bathroom.

Pros: everything was quite satisfactory

Cons: single use plastic still in some use in the toiletries. But they had paper plates and cups at breakfast!

Pros: Clean rooms. Great breakfast. Friendly staff

Pros: The staff was friendly and helpful, and the hotel is clean.

Cons: No. It's a good hotel. Excellent location.

Pros: Seemed brand new. Very clean, comfortable room. Love when hotels offer A decent hair dryer (the little things make me happy). Nice breakfast selection that included gluten free muffins!!

Cons: It wasn't the hotels fault but was advertised as having a hot tub but didn't. When arrived at 830p there was no power so unable to watch tv use microwave which caused an unplanned eating out expense. Power came on around 330am so room was hot

Pros: Location

Cons: Good

Pros: Checking was easy Close to University or Kentucky campus.

Cons: Ceiling in room over bed needs repair, drywall seams were separating and discolored. AC on 4th floor did not work in common hallway areas. Thermostat read 84 degrees. Breakfast was cold, the egg omelet which is standard for HIE was so cold the cheese wasn’t even melted. Trash during breakfast was overflowing and not emptied until I notified front desk.

Pros: Convenience to downtown, cleanliness

Cons: No

Pros: Close proximity to University of Kentucky Medical Center. Complimentary breakfast exceeded expectations.

Pros: Proximity to UK is great. Location was convenient for our visit.

Cons: We could hear every movement in the room above us and it was loud. The rate was quite high for the night considering this.

Pros: Modern decor, great free breakfast, comfortable matress, great location

Cons: Hot tub was broken and front desk stafff could have operated a little quicker upon check-out

Pros: Large room with wall mounted TV

Cons: WIFI was awful, no exhaust fan in the bathroom

Pros: Cleanliness and friendly staff

Cons: Hot needs update

Pros: For the money you can't beat this place....I'm not picky, but it must be clean and feel safe in my room i.e. a good door lock. This was my 3rd stay here in the last couple of years.

Cons: I will admit the drive in looks a little sketchy, but once you are in the hotel it is fine.....would love to have real coffee offered in the lobby and a simple continental breakfast.

Pros: It was clean.

Cons: Hard to get to from the road. Very dark parking lot. Laundry room light barely worked.

Pros: Furniture and bed

Cons: I don’t think something was not quite good

Pros: Didn’t have it

Cons: Tv

Pros: Good location....

Cons: Nothing....

Pros: Clean, spacious and well located

Cons: Shower water was lukewarm and sink drained slowly

Pros: N/A

Cons: Hallways & doors very outdated. Outside of doors looked dirty. Front room of the suite was gloomy. Couch was dirty. We will not be staying here again.

Pros: Location

Cons: Sinks in tub and wash basin did not drain Sort of clean, but not really

Pros: Staff. Cost. Cleanliness

Pros: The hotel is newly renovated. The room was very clean. The staff was nice when we checked in.

Cons: Getting into the parking lot can be tricky depending which direction you’re coming from.

Pros: Night clerk was amazing

Cons: none

Pros: Very nice front desk staff

Cons: No Hot Water ....No working ice machine They say they are remodeling, but not sure what they are going for ...nice hotel or low priced bed house

Pros: Close to the airport.

Cons: One of the worst hotels I have ever stayed in. Run down, noisy and the bed and pillows were terrible. I would not pick this hotel again.

Pros: The room and staff were amazing! Had issues with a tv but clerk came and worked on it until it was working well!

Cons: The only thing was the location and not clear how to get to it.

Pros: Hotel is in a great location for sports events at UK.

Cons: Hotel is older and our room was in need of updates. Breakfast choices were very limited, hot fresh coffee was available.

Pros: Location and Staff.

Cons: The free breakfast was not nearly as good as previously stays.

Pros: Clean and well located

Pros: location and price

Cons: key cards had to be reprogramed every time we tried to re-enter the room. Decor was shabby. inside of elevator needed paint, floor repair. Bathroom exhaust fan did not work. There was only one coffee pouch for a 2 night stay.

Pros: The staff was very nice. The room was clean and was much larger than I expected for the price. The bed was comfortable but the pillows were a little hard. Most important was that I was traveling alone and felt quite safe and secure.

Cons: My only complaint was the room had an odd odor. It smelled musty and had a strong chemical smell. It was like they were trying to cover the smell with cleansers.

Pros: Large spacious room and jacuzzi tub

Pros: The bed was comfortable. That's about the only positive thing I can say about this awful place.

Cons: Where to start? cobwebs, peeling/chipped paint, peeling wallpaper, dirty carpets, broken toilet seat, and the creepiest overall vibe of any place I've ever stayed. All this in a room that the desk clerk claimed was remodeled. Don't stay here!

Pros: Everything.nice big rooms.

Pros: For the money, the location and room are a good deal.

Cons: Breakfast is not their strong point. If you value a great free breakfast, then you might be dissapointed. We were headed to First Watch to eat with a larger group anyhow, so that was a non-issue.

Pros: Price and location.

Cons: Breakfast was awful.

Pros: Sharing a driveway with - and situated catercorner to - a rather stately and impressive looking hotel, the Inn on Broadway is humble by comparison. Yet what is lacks in polish it makes up for in comfort, warmth and price. The bed was fantastically comfortable; I didn't check under the mattress cover, but whatever they're using for guest beds is both delicious and contemporary - the beds are of the newer variety (not memory foam, as far as I could tell. Maybe pillow-top?) Doesn't matter: comfortable beds. A+. The room itself was clean, adequately appointed, linens fresh and spotless. What could use some attention is the carpeting throughout the main hallways and the carpeting in our room, specifically, had a small camel hump running the length of the room. No doubt the place is clean, but the dated pieces, once replaced or refreshed, will bring another star. If you can get past the slightly dull (read: no bling here) appearance compared to updated hotels, you'll be just fine. If you're looking for white glove, designer interior, stay elsewhere. Or keep your eyes closed. The breakfast was nothing unusual nor awesome. Predictable, standard and very workable for travelers, business or family. Plenty of cereal, oatmeal, biscuits and gravy, yogurt, fresh fruit, and the second morning offered scrambled eggs. Juice, coffee, small baked goods, etc. No "wow" factor but enough choices to make a decent on-the-fly breakfast. No complaints. The staff was warm and friendly, personable and professional. I'd love to stay for parent's weekend but I think they're already booked!

Cons: Smoking in the fire stairwell when there are clear and abundant signs the building is NO smoking anywhere. The smoke wafted through the hall into the room, slightly (ever so slightly). Even though I was staying in a room on the opposite end of the building, the smell of smoking was annoying enough to compel me to go find from where it was coming. The stairwell. Not sure why this was condoned, but that was a but thumbs down for me. If I could smell it on the top floor, I'm sure others could, elsewhere in the building.

Pros: The hotel was great. I was surprised that I ended up in a small suite. A pity that I was only there the one night.

Cons: Wifi wasn't working in the hotel which limited my productivity.

Pros: Nice area and good accommodations.

Cons: The breakfast was terrible. Eggs were not even done,and VERY limited. Also had the WiFi system go down and the front desk was NO HELP AT ALL. I had work to submit and had to wait till I was home and late. WILL NOT STAY HERE AGAIN AND NO ELSE SHOULD.

Cons: Old needs updated

Pros: Nothing

Cons: The wifi did not work at all. I was traveling for business and had a lot of work to get done and couldn't finish it because the hotel's internet was awful. The room was seriously outdated, the shades from the lamps had tears in them. would not recommend!

Pros: Staff was very welcoming, always had a smile.

Pros: The rooms smelled clean and well kept. I liked that I had a couch in my room! I liked the location next to a major street, and I liked that there was some kind of breakfast included. Mini fridge in room, decent internet, two tvs, plenty of closet/drawer space. The staff is super friendly though seemed to be harried and overworked (often times there was no one at the desk). Really nice people though. I liked that they kept the dining area open even when the breakfast wasn't on so you could go get a plate or plasticware for take-out and coffee.

Cons: The cleaning staff did some odd things: such as cleaning my coffee pot, but not doing anything else (not making the bed for instance). I hated the hot portion of the breakfast and wished there was something other than mushroom gravy on biscuits! Lots of little things were a bit off - like the placement of the fridge made it such that you had to tip it over to be able to open it, the majority of the lighting in the room was fluorescent bulbs which is a really depressing kind of lighting.

Pros: Room looked like a well-kept retirement facility. Good breakfast in the morning. Clean.

Cons: Room had no AC and the window was painted shut. No one mentioned it upon check-in. Night concierge couldn't speak English. Morning concierge wasn't able to help and asked me to call back later. Wasn't able to, so no idea if they would've been helpful.

Pros: Great room for the price. Comfortable bed. Great water pressure (I know it's weird to note that, but it's better than most hotels I've stayed in). Overall layout was good.

Cons: There were a lot of VERY noisy guests on the floor that were yelling loud enough to wake us up at 4am. I know the hotel can't control this, but it marred an otherwise great stay.

Pros: The location was perfect.

Cons: Even though the beds were comfortable, they were full size and too short for my 6 foot husband. The room was huge, but needs work done (ceiling peeling, carpet is old and had a bump in it).

Pros: Great staff

Cons: Out dated

Pros: Friendly staff; great location to all points in Lexington

Cons: Holes in the towels, bath mat, bed blankets; one lamp in the room wouldn't turn on despite LED light bulbs in it; TV would not go on with the remote and had to be manually switched to channel 3 before cable came on.

Pros: The atmosphere in the bar was amazing. Great staff. Awesome location.

Cons: King suite didn't have a microwave or refrigerator. Carpet was stained and our coffee table had sticky stain on top.

Pros: Great location and very nice staff. The common areas are very nice with lots of seating areas.

Cons: The rooms were very small and dark. The bathroom was extremally small. No place to put your own things. The mirrors were not as clean as they should be.

Pros: A beautiful room, a gorgeous walk in shower. The staff was exceptional.

Cons: The baggage cart was very difficult to maneuver. The beds were a little softer than I'm used to.

Pros: Very Friendly Staff

Cons: Not enough signs / directions for finding rooms

Pros: I loved everything. Very beautiful.

Cons: Not the hotel, but I had an emergency only 2 and a half hours after i got there and i had to check out. No compensation was offered, and I know it is no fault of the hotel but do i have any options for my loss of time and money?

Pros: Old renovated hotel Great outside but room had odor and lacked appeal. Walls were thin and carpet was disgusting. Comfy bed was best part of stay!

Cons: My view was of the hallway were the extra rollaway beds were stored. It just wasn’t what I expected from an Hilton or for my first stay in Lexington!

Pros: THE NEW RESTAURANT AND BAR AREA.

Cons: I have stayed many times over years at The Campbell House and this is the first time I have been disappointed. The room was not clean and there was ants. I do not think I will stay again which is disappointing because the place is beautiful.

Pros: Hotel staff, restaurants and rooms were very nice. Old, renovated place. It lists that there is a pool - however, no indoor or outdoor pool on site.

Cons: No pool although it lists one. Next to hospital, so very loud throughout evening

Pros: Service from hotel employee at restaurant/bar

Cons: Called into restaurant - no answer Called into front desk - no answer Coffee shop food was sub par Front line staff sub par No lunch or breakfast available Compared to other Hiltons we've stayed at this one fell short.

Pros: I did like the location pretty well and I liked the style / decor.

Cons: The customer service for food and drink and restaurant was not that great. Not even being able to get a cup of coffee after 10a was bad. The guy is standing there by the coffee machine at 10:10a and says can't serve you coffee its after 10a. Also closed e

Pros: Very nice staff. While the room was small and kinda basic, the quality was high. The mattress was really comfy, and bedding nice quality. The showerhead was terrific-I took long showers because they felt so great. Loved the coffee bar and lounge.

Cons: Nothing I didn’t like. I loved it!

Pros: Very friendly staff! Clean hotel room.

Cons: Tiny room! Barely enough room for bed and desk/dresser. Bathroom was small, too. Shower had low water pressure. Expected better from looking at the pictures/description and the regular nightly price.

Pros: Hotel was beautiful and historic, and centrally located to all the attractions we were in town to see. The hotel staff was also very accommodating to our needs and made things right after our first room didn't meet expectations

Cons: Our first room was quite far away from the entrance. When we arrived, the fan and toilet seat was broken in our bathroom and we killed a bug 30 seconds after getting into our room.

Pros: This hotel has lots of character.Rooms are nice and clean. Staff was nice..definitely stay here again!!

Pros: The location. I really like the look and appearance of the overall hotel.

Cons: Every time someone opened a door at night our hotel door made an awful noise that startled us. This happened numerous times throughout the night.

Pros: Great location close to Rupp Arena. Easy to get in and out of.

Cons: No lounge, restaurant closed too early to enjoy a night cap.

Pros: Everything

Cons: No

Pros: The staff was superb! From the front desk to the restaurant staff - that alone would be reason to return.

Pros: Remodel,location and staff.

Cons: Our bathroom. Did not have an exhaust fan and it needed renovated. Very small for room size.

Cons: The hotel is perhaps a little too pet friendly. The hallways and my room smelled like wet dogs. There no way the areas were cleaned thoroughly and this is a problem. My child has severe pet allergies. When hotels are cleaned properly, we can manage.

Pros: The architecture of the once fantastic Hotel was a joy to explore. You could imagine and see the magnificent history all around you. This alone made our visit very worthwhile.

Cons: Unfortunately my purse was stolen from our car, either while we ate at the nearby steak house, or while we were parked at the Hotel. The car is new to us, and we found the locking system to be defective.

Pros: Our room was much larger than we expected which was great. Excellent location.

Cons: 4 nights here & our room was only cleaned after the first night. Had to call for towels multiple times, the trash cans were overflowing, etc. They don't have a microwave for guest use in the entire hotel. The pool was filthy. Very disappointed overall

Pros: It was in a good location for me and was easy to get in and out of. The beds were comfortable but beyond that it was average at best.

Cons: The tub did not drain so I took a took my showers standing in a small pond. The hardware on the bathroom sink moved around it was not even completely set and then I could feel the floor move in a couple spots under the carpet. I can not say I would re

Pros: It was very clean.It made the experience tolerable.The staff was very nice.

Cons: Room appeared to have been renovated.But, the toilet was not bolted at all. The towel bar was IN the shower/tub area and if you showered without moving them they became damp.Many other issues. At 30% capacity,we should been have moved to another room.

Pros: Comfortable. Good bar and restaurant with excellent staff in both in the evening. Good front desk staff.

Cons: Needs more internal signs, especially to find the lobby.. One employee at their $16 breakfast buffet was unfriendly (seemed annoyed). Would have liked to receive my total bill at checkout.

Pros: Restaurant has good food but pricey. Staff was really nice.

Cons: Older hotel that had long dark hallways too far to walk and our room had big cracks in ceiling. They changed our room because first one was too far from door and second room heater didn’t work.

Pros: Convenience

Cons: Ate in the Bogart....the service was poor. The food was average. My wife got her vegetables after she completed her meal(did not want to wait as her food was geeting cold)

Pros: We had such a fun weekend in Lexington! I loved that Campbell House was so close to downtown- it took us about 10 minutes to drive in to all the shops and bars. The lobby was beautiful, our room was perfectly adequate. The set up of the hotel is a little confusing, but upon checking in, I was given a map of the grounds so I could find my way around.

Cons: My only real complaint is that the halls and elevator were really dark.

Pros: Overall ambiance was nice. Outdoor seating area was great. Pakring was good. Location was convenient. Staff friendly

Cons: Bathtub did not drain. Slow check in because they only had 2 people for such a busy weekend. Had to walk through the main dining room to get to the bar. Room was very small. No room in bathroom for toiletries. Poor lighting in the rooms. painted very dark

Pros: Called and complained and no return call

Cons: Mold on mirror TV didn't work courtly. Paint cracked and missing all over

Cons: Room and bath to small.

Pros: I liked the charm of the older style hotel. The location was also great. Close to food and other nightlife.

Cons: battleship gray walls {hip,?I say dark} very little space in bath for toiletries,only 3 small draws for cloths .Close to hospital means sirens

Pros: Beautiful decor and hotel. Decent location if you're visiting in town for work or pleasure.

Cons: Booked for my spouse to take a short two-day break. There was ample noise, from both ambient sources like plumbing, and guest noise from the hallway and adjacent rooms to keep my spouse from relaxing. Indoor pool was down for maintenance, and unable to use. Bugs frequented both the bathroom and hallways. Nothing too serious, but definitely noticeable. I also requested, by calling directly, that they not share the bill with the guest (my spouse). This was supposed to be a nicer hotel, and the nicer price tag came with it. However, I knew my spouse would not appreciate the accompanying cost. They still gave a bill and that only aggravated the unpleasant stay.

Cons: Under reconstruction. Noisy. Windows covered in opaque plastic

Pros: Cleanliness and meet all expectations.

Cons: Only one luggage cart available. Not helpful when previous guest brought it upstairs and kept in their room.

Pros: Friendly staff. Beds comfy

Cons: Needs some TLC around the hotel Our bathroom looked like there had been water damage and the tile job was poor

Pros: Staff was friendly and helpful. The room was very clean. The beds were very comfortable and felt as luxurious as you would expect from a five star hotel. I didn¿t have the breakfast, but I took a peek, and there was a good selection of offerings.

Cons: None

Pros: My Family has been staying here for the last 5 weekends. My Mother in Law is in Baptist Health Hospital and they have took very good care of us. They have treated us like there Family. I highly recommend staying here. No complaints all all.

Pros: Comfort suites is always one our favorite hotels ! This one just happens to be in a very good location. Around plenty good food areas gas station nearby an about 7-8 min from UK hospital which was why we were up there. ! It's just good atmosphere for feeling safe an comfortable !

Cons: Hot breakfast was a refrigerated sausage biscuit ready for the microwave. Pool was closed. Limited staff. Internet was terrible. Continuously knocked off.

Pros: The ladies at the front desk was awesome , very friendly and helpful

Cons: Everything was perfect

Pros: Location

Pros: It was very clean and spacious

Cons: No

Pros: Nice Place

Cons: Pool was closed

Pros: The room was very large & clean. Nice & updated! Very comfy bed! Pool was open! Breakfast sandwiches!

Cons: There was an additional $50 fee at check-in as a deposit. I'm hoping it truly is refunded. The girl at the desk didn't say much as she was on a very loud video call. The floor in front of the shower was very stained. Breakfast was limited!

Pros: Rooms are big.

Pros: Large room, warm pool, adequate exercise room, decent breakfast under covid restrictions

Cons: room service wasn't provided daily but staff responded on request.

Pros: Clean and convenient

Cons: Everything was fine

Pros: great room, staff, and location

Cons: no great experience

Pros: Location and clean

Cons: No

Pros: Clean and convenient.

Cons: All good

Pros: On our route

Cons: Someone to check people in or out? And don¿t advertise a hot breakfast and pool if it¿s not open

Pros: Extremely clean and comfortable room. Staff was very accommodating and kind!

Cons: There wasn't a hair dryer in the room, but the front desk had one available.

Cons: Very poor water pressure, The front desk clerk was more interested in someone she had blaring on her cellphone than the checkin

Pros: Nothing

Cons: Rooms are not clean. Beds are hard. No hot coffee. No hot water. No breakfast as advertised. Just a bad experience

Pros: Big room, comfortable bed

Cons: No hot breakfast, minimal fresh coffee.

Pros: The room is very large for the price.

Cons: They put a 50 dollar hold on credit card and it has yet to be released several days later.

Pros: The location is great. It’s by many restaurants.

Cons: The room was not clean. The were many stains in the sheets and mattress. The staff was hardly present. The breakfast doughnuts and pastries were stale. It was obvious that they just reused them instead of buying fresh ones.

Pros: The room had a couch and a dining table

Cons: Workers were very rude. I rung the bell several times and nobody serviced me. Rooms were semi clean. I could hear everything from the floor above us

Pros: The room was clean.

Cons: The pool was way too warm. Breakfast was pitiful. Besides the room, the cleaniness was not great.

Pros: The entire Lobby was under construction and dust everywhere no breakfast was offered whatsoever so I don't know how you can put breakfast on the chart that we select the room from and then they don't serve it nothing nothing at all very disappointing

Cons: Yes very much so construction workers in the lobby and would not move out of the way when we were going through the lobby I prefer Six Feet Under the current conditions of the pandemic the individuals working had no regard for MyHealth

Pros: Location, location, location!

Cons: The mold fumes in our room were so bad it stung our eyes.

Pros: convenient location for us. breakfast included.

Cons: pet fee is too high.

Pros: Location for purpose of trip.

Cons: Providing clean towels and other items late and below par. Had to go to front desk for wash clothes.

Pros: The location

Cons: We had to wait for about 15 mins before someone came check in. The toilet stool was stopped up. The breakfast was not the best.

Pros: This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak.

Cons: This hotel was gross. The room smelled like a bird cage. The carpet was wet in one area. There was a leak in the ceiling in the women's restroom and the floor was all wet because of the leak

Pros: Close to hospital.. 3.1 miles hotel is near a steakhouse, gas station, baskin Robbins and Donatos pizza

Cons: Room was not cleaned very well. But the bed was very clean

Pros: People were nice. Price was good.

Cons: It was dirty. Sheets were dirty. You get what you pay for.

Pros: Room was very spacious

Cons: Bathroom was poorly designed, small, stained, and lacked general cleaning .

Cons: We had left a lid off a Gatorade and it had ants all over it. He then discovered ants was all over the place. At checked out we tried to tell the rude front desk attendant who did not care. When my husband said we would not return, his response was FINE.

Pros: One employee ( engineer/ desk clerk/ all around handyman) was exceptional.

Cons: There was no cable or internet for the first day and night. The common areas looked old, beat up and worn. The hotel needs a rehab.

Pros: Not much

Cons: Smell of marijuana in the halls ( which I told front desk about )

Pros: Good location. We have stayed at this hotel in the past and it was good. Our last experience will make us look for another hotel when traveling to the Lexington area. Room not properly cleaned, not working order and breakfast area not restocked.

Cons: For starters, it took 3 rooms before we got one that had clean bedding. We turned in for the night only to discover our sink wouldn't drain. Next day after being gone all day, get back to see not only isn't our room made up but sink hasn't been fixed.

Pros: This hotel needs a facelift. It's showing wear and tear. Not sure I will book again.

Pros: Location.

Cons: We had to pull out the not stand to plug something in and there was trash behind it. It was not clean around the beds. It was a warm day and the air-conditioner did not work. We had a temperature all the way down and it did not cool the room. No sleep.

Pros: Comfortable beds , friendly staff

Cons: Hallway floors were dirty, room A/C didn’t work(I couldn’t sleep all night) leaky faucet in bathtub, dirty around nightstand, no vending machines,

Pros: Good price for location.

Cons: Halls and elevator area not so clean, but room wad ok.

Pros: Location, friendly staff

Cons: Room was not finished (paint splotches, stains on the curtains, no hook on the back of the bathroom door), TV is new but small

Pros: Location was convenient

Cons: No shower curtain in our bathroom; blood stained pillow; pet hair on the couch; seemed dirty and run down

Pros: The ONLY thing I liked was its location, which was near the facility where the event we were in Lexington to attend was held. Had we not arrived so late and had time to find alternative lodging, we would not have stayed there.

Cons: Alot. The hotel was not clean. This was not just from the renovations being made (as the front desk clerk suggested). Upholstery (pillow to front desk) and entire room was dirty. The clerk was inattentive-would not get off her cell phone to register us.

Cons: Sink drained slow. Had Betty Boop toilet paper (it was shiny, slick and poop would not stick to it) It was cheap. The price was Okay

Pros: nothing

Cons: dirty

Pros: Hotel employee was very helpful and went out of his way to assist.

Cons: The store did not close correctly. The bathroom was dirty (toilet and shower). The room smelled like mildew. Telephone did not work properly.

Pros: Breakfast area had good selection of items and was well stocked. Lady working in the breakfast area was fantastic. Room size was good size and the space clean.

Cons: Very disappointed in the management at this hotel. Requested a quiet room due to me being a light sleeper. I was given a room close to the major road next to hotel. Also a road project was going on past midnight on the night of our stay.

Pros: Rooms were quiet

Cons: Dog food and pet hairs all over the floor. Bathroom was disgustingly dirty. There was no shower curtain. It's as if the maid made the beds and then left the room and forgot to come back. It was by far the grossest room I have EVER stayed in.

Pros: Friendly staff they were there last year too.

Pros: Room was spacious, clean, and well appointed.

Cons: Booked online shortly before arrival same day, however the dates for arrival & departure were incorrect, causing delay for check in. I am glad to say that the matter was cleared up by phone with Booking.com in a reasonable amount of time.