Cons (-) I realize this is in Chicago, but I still feel like I have paid less to have the same experience in other locations.
4 stars
The Westin Chicago River North
Photos of The Westin Chicago River North
Overview
Westin Chicago River North overlooks the Chicago River. It is six blocks away from Michigan Avenue and close to plenty of shopping. It is a five minute walk from the Chicago theater, a 13 minute walk from millennium Park, and a 16 minute drive from the Chicago airport. The Millennium Station is a 10 minute walk away. Westin Chicago River North is a hotel with family rooms, facilities for disabled guests, and an elevator.
The hotel has an on-site sushi restaurant led by Chef Rolewicz called Kamehachi. The 320 River bar is outside and has views of the river. It is located on the outdoor patio. Guest can order breakfast in the room from one of the specialty menus.
The Westin Chicago River North has 429 guestrooms. Choose from a traditional room, a deluxe room with queen or king bed with a rive view or city view. The club room has complimentary access to the business lounge. There are also deluxe suites. The Westin Work Out & Peloton guest room is outfitted with state-of-the-art bikes and an on-demand studio cycling. This room also has a desk, complimentary bottled water, and a coffee maker. Rooms have phones, cable, satellite, pay-per-view movies, and a radio. There is a pillow top mattress, featherbed, and duvet. The rooms also have a hairdryer, lighted makeup mirror, and robes.
All rooms have daily housekeeping, air-conditioning and heating, and room service. There is a concierge, baggage storage, ticket service. Guests can use the fitness center, a conference center, meeting rooms, and ballroom. The hotel offers event planning and catering as well as on site turn key events.
Book the Westin Chicago River North for a deluxe hotel experience close to many major attractions in the "windy city."
Latest deals for The Westin Chicago River North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Westin Chicago River North
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Executive lounge access
- River view
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Beach access
- Bicycle hire
- Bowling
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Sauna
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of The Westin Chicago River North
8.7
Very good
300 verified ratings
Wonderful
169
Very good
51
Good
43
Okay
16
Fair
11
Mediocre
5
Poor
5
Summary of reviews
Guests say
Guests largely appreciated the hotel's excellent location and cleanliness, with many mentioning comfortable rooms and the friendliness of the staff. However, there were complaints about high prices, instances of overcharging, and some dissatisfaction with the restaurant service and the state of the bathrooms.AI-generated from customer reviews
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Score by provider
8.7 out of 10
151 reviews
8.7 out of 10
34 reviews
9.2 out of 10
4 reviews
All reviews
Pros (+) The room was very clean and spacious. The bed was comfortable. Staff was friendly and professional. Easy check in and check out. I would stay here again!
Pros (+) The hotel was clean and very nice. All staff I encountered were very nice. The best part in my book was the location. It was right on the river (although because of a brick wall that creates a little courtyard outside the lobby/restaurant you can't see the river from the main floor entrance way, but you could see it from above and below this location). It was comfortable. It smelled nice (they pus...
Cons (-) Really the only thing I didn't like was how very DARK it was in the lobby of this hotel. They need to add some attractive lighting (chandeliers, lamps) so it feels more cheerful. I understand that this used to be a Niko Hotel and was done in the Japanese style (which is still evident). If they're not going to add lighting, then adding some fountains for pleasant ambient noise would be good. I woul...
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Pros (+) If you're staying here....river view is an absolute must! Would definitely stay again.
Location
320 North Dearborn Street, Chicago, IL 60654
What's nearby
- Chicago Theater331 m
- Chicago Riverwalk0.6 km
- Chicago Cultural Center0.6 km
- Cloud Gate0.8 km
- Millennium Park0.9 km
- Magnificent Mile0.9 km
- Art Institute of Chicago1.1 km
- Symphony Center1.1 km
- Willis Tower1.2 km
- 360 CHICAGO1.3 km
- Chicago Lakefront Trail1.4 km
- Grant Park1.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Chicago River North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Westin Chicago River North
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Value for money | 7.8 |
|---|---|
Distance to city centre | 1.4 km |
Nearest airport | Chicago Midway |
Distance to airport | 14.8 km |