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Value for money
Distance to city centre
|Chicago O'Hare Intl|
Distance to airport
|"Friendly staff, excellent customer service."||(in 44 reviews)|
|"Great value, great service, and great location!"||(in 54 reviews)|
|"The room was so nice!"||(in 39 reviews)|
|"The parking was too expensive"||(in 15 reviews)|
|"Our room looked at a garage."||(in 19 reviews)|
|"Our room looked at a garage."||(in 18 reviews)|
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I liked the bell service downstairs and the local area. Felt safe and the touch key cards were cool.
For paying the price I did, including WiFi in the stay would seem like a no brainer. $300+ a night? Our mini fridge wasn’t stocked and someone else’s cream cheese was still in it. For being a 4-star hotel I just expected more from the actual hotel. The area and the restaurant/ bar attached was great and they were very accommodating to making sure people were comfortable on the hot day.
Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city. The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
Comfortable hotel in the heart of it all
Great location. Walking distance to everything. The staff was very helpful.
Parking is very expensive.
Location is good. Lot of walkable options around the hotel.
Seemed like the operations of the room maintenance needs some work.. from TV to furnace, to hot water. Finishing that don’t match to namer a few. Food options are limited, with nothing after 11.
Room service was very quick and staff is very pleasant and helpful.
Hotel Chicago Downtown, Autograph Collection is a 4-star hotel located strategically within a short drive, walk, or cab ride to Millennium Park, Willis Tower, Navy Pier and other known attractions and museums. Perfect for business, shopping, convention stay, or for vacation, this Hotel offers 354 air-conditioned rooms. Each room has LCD televisions and a full stocked minibar.
Guests at the Hotel Chicago Downtown, Autograph Collection will enjoy pillow top beds complete with Egyptian Cotton sheets. Spacious private bathrooms with bathtubs and showers also have complimentary hairdryers and toiletries. Each room is smoke free hotel with room service available during limited hours.
After a busy day, nightlife for dinner and fun is within walking distance. There is also a restaurant located in the Hotel. A fitness center is available for all guests, as well as wireless Internet access. Features also include a business center and a town car/limo service for a fee if guests need transportation.
In mornings, the Hotel restaurant offers a full breakfast from 6:30 AM to 10 AM for a normal charge. The lobby has 24-hour desk service and there is an onsite ATM. Luggage storage is also available for guests if needed before check in or after check out.
Concierge service is located in the lobby to help guests with questions about the city, amenities of the Hotel, attractions, plays, museums and other special events. Guests of the Hotel Chicago Downtown, Autograph Collection remark about how helpful staff and management are at this Hotel to make the stay above and beyond prior expectations.
based on 653 reviews
Value for money
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Reviews about Hotel Chicago Downtown, Autograph Collection
Most popular landmarks
- Chicago Theater 347 m
- Chicago Riverwalk 0.6 km
- Chicago Cultural Center 0.6 km
- Cloud Gate 0.8 km
- Magnificent Mile 0.8 km
- Millennium Park 0.9 km