Pros (+) The quality and quantity of towels The black and white tile in the shower Hair dryer
Cons (-) Bigger elevators
2 stars
Best Western River North Hotel
Photos of Best Western River North Hotel
Overview
Boasting impressive views of Chicago, this modern hotel is minutes on foot from Merchandise Mart Railway Station. It features a fitness centre, as well as an indoor pool, an express check-in and check-out feature and a rooftop terrace.
There are a range of amenities on offer to those staying at Best Western River North Hotel, including a sun deck, valet parking and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets.
The air conditioned rooms at Best Western River North Hotel are contemporary and provide a refrigerator.
The hotel's on-site restaurant, Pizzeria Ora, is a popular place to have a meal. A wide selection of cafés and restaurants are also available in the surrounding area.
Best Western River North Hotel is close to the area's well-known tourist attractions, including the Chicago Theater, Michigan Avenue and Magnificent Mile, which are within walking distance. The Michigan Avenue Bridge and Merchandise Mart are within walking a distance.
Latest deals for Best Western River North Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western River North Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Window
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Rooftop pool
- Heated pool
- Indoor pool
Parking and transportation
- Parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle hire
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Best Western River North Hotel
7.3
Good
2603 verified ratings
Wonderful
914
Very good
519
Good
472
Okay
213
Fair
188
Mediocre
118
Poor
179
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the cleanliness of the hotel, citing dirty rooms and unpleasant odors. The room size, particularly in comparison to the price, was seen as inadequate, leading to complaints about noise levels from the streets and within the hotel itself. On the positive side, many appreciated the convenient location and some friendly staff members, although issues with service were noted by several guests.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.3 out of 10
148 reviews
8.2 out of 10
13 reviews
All reviews
Pros (+) Location
Cons (-) This hotel is overpriced for the value. We have stayed here before and had a good experience staying in a suite in the main building. This time we stayed in a king room and ended up in the building separate from the front desk. The room was tiny. Like NYC hotel room tiny. The air conditioner was so loud we couldn’t even run it while trying to sleep. There was terrible street noise, hallway noise a...
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Pros (+) Customer service and rooms were clean and spacious
Cons (-) The 2 separate buildings
Pros (+) Very welcoming attitude by all employees we met. Very clean and comfortable room. The staff went the extra mile with a smile.
Cons (-) No complaints
Pros (+) The room was exactly what we needed. Comfortable, roomy, great location and at a very fair price. You can't ask for more.
Cons (-) The water pressure is the shower could be a little stronger, but at the end of the day, it worked.
Pros (+) Great location, many places within walking distance. It was very easy to get to off the highway, plus cheap parking! ($25/night). Room was small, but had everything we needed for 1 night - bed, bathroom, shower, wifi.
Pros (+) Location. Strong, free wifi. Reasonable parking (for Chicago)
Cons (-) Small (full) beds, small room, no breakfast, poor value ($300/night all in)
Pros (+) Good price, great location.
Cons (-) Rooms on Ohio Street are noisy during AM rush hour as cars & trucks drive by. Bed firm, just OK.
Pros (+) Price, pool, walking distance
Cons (-) No refrigerator in room
Pros (+) The hotel is centrally located and about a mile walk or short cab ride to all tourist sites. It has an easy access to many restaurants. The lobby and indoor pool facility on the roof was clean and well maintained. The noise level was fine for the city. The rooms were small, but adequate if you are a petite sized family. The price (including the $25 daily parking fee, plus additional $10 for taking...
Cons (-) The hotel has only 1 primary working elevator. There is an elevator that has been out of service for sometime and will probably not be fixed in the near future. Several guests have reported this problem since the beginning of summer. Although the room was overall clean, the carpet was very dingy and there was about a 2 to 3 feet in diameter DISGUSTING stain on 1 corner. I told the front desk and a...
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Location
125 West Ohio Street, Chicago, IL 60654-7168
What's nearby
- Magnificent Mile0.7 km
- Chicago Theater0.8 km
- Chicago Riverwalk0.9 km
- 360 CHICAGO1 km
- Chicago Cultural Center1.1 km
- Cloud Gate1.3 km
- Millennium Park1.3 km
- Willis Tower1.5 km
- Art Institute of Chicago1.6 km
- Symphony Center1.6 km
- Chicago Lakefront Trail1.8 km
- Grant Park2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western River North Hotel
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Chicago Midway |
Distance to airport | 15.0 km |