Cons: I arrived at the VLC airport, they did not have an ACE. It took a long time to find someone to redirect us to the company that fulfilled ACE's rentals in VLC. Once we arrived, they did not accept American Express, which was the credit card I used to book, so I had to pay with a Visa and pay for additional car insurance, which is usually handled by AMEX.
Got to the airport and it was ... like i was being
Pros: i didn't like anything
Cons: the lady who was helping me price was firm at 176 $ or 155 euros then all of a sudden started suggesting other vehicles once i declined and wanted to stay with my car she started looking for things to increase the price by the time the discussion ended i was looking at 600 euros and not the 155 euros i was originally promised ultimately i didn't proceed
Cons: The pick up was slow (we spent about 30 minutes to get the car) and the employee not very nice. She did not even know the promotions of his own company. About Hertz, the service was mediocre. it is already ridiculous that they pretend a credit card (you are renting a car not buying a house). But what is even worst is the fact that the credit card has to be the driver's. What is the logic behind this? The only logic I can see is getting more money from the client, since the additional driver costs about 15 euros p/day. There are many better companies than Hertz which allows to chose the driver independently from who has the credit card.