Pros: Upgraded to a bigger car (no small ones available) which turned out to be a dream to drive. Gave me their local telephone number so I wouldn't have to pay premium rate as I knew I would probably have to extend hire. I did extend but there was no hassle abot that - just paid an extra day's hire at the rate I'd originally booked. No delay at check in or check out. Was I just lucky with my timing?
Pros: the staff at the Luton Airport office were friendly and helpful.Cons: The car which I was supposed to rent was not available and I was provided with options which I was told were upgrades. However, the car that was provided me was definitely a downgrade from the car I was supposed to rent. It was the cheapest, most underpowered Skoda I have ever had the displeasure of driving, compared to the Peugeot 308 I was supposed to rent. It was fine for a day, but will not be renting from SixT again this bait and switch.
2.0 Mediocre12 Jun 2018
they were closed at my pick up time!Pros: They offered a great dealCons: They failed to deliver the deal - closed at my scheduled pick up time - no apology - and now they dispute my claim for a refund as they say they cannot refund after the scheduled pick up time - probably the worst ever rental car experience you can ever have
10.0 Excellent5 Mar 2018
Pros: Hassle free
8.4 Excellent12 Jun 2017
London Luton Car HirePros: The ease from we arrived in Luton to collection of car and quick return everything was very smooth.Staff were friendly and helpful.Cons: Car had a stale smoke smell which did not leave it all weekend. car was a Vauxhall Mokka classed as an SUV but was quite small for 5 of us and not very comfortable.
6.4 Good31 May 2017
Pros: Staff were helpful, and friendly- generally weren't too pushy on the sales.Cons: Other than pricing nothing negative - I paid a lot more for the vehicle type I got plus adder extra - was not worth it.
Cons: completely misleading was sold insurance online for the car. rental compamy would not recognize the policy that I was sold and would not release the car! never using kayak again
10.0 Excellent16 Dec 2016
Excellent service and value for moneyPros: Promptness at the desk and professionalismCons: Can't name one this time
8.4 Excellent27 Jul 2016
All worked out finePros: Excellent friendly staff, offered an upgrade (but at a cost), efficient checking in and out. Car all fine.Cons: I was originally told at booking that we had the option of a pick -up and drop off from Luton Airport to City Centre but turned out we didn't.
ConfusingCons: Very poorly marked, very confusing drop off with no paperwork offered.
3.6 Mediocre29 Sep 2017
Overcharged for small scratch.Cons: Small scratch on the fender, no longer than an inch, Hertz charged us $150. Shameful for something that would come out with a bit of wax.
10.0 Excellent26 May 2017
Pros: Dave in Luton was very efficient and help us get a great taxi into the city. The great service will bring me back to Hertz in the future and I'll certainly recommend Hertz to others!Cons: Nothing!
Pros: The car onlyCons: I was charged additional £140 on the airport saying that I need to have extra insurance or pay full ammount of 25k which is the car cost. If I new that when booking on kayaks website I wouldn’t even bother with that company. Won’t use them again!!!!
2.0 Mediocre12 Feb 2020
Pros: No helpfulness at all. Didn’t take American Express which was the only credit card I had. Staff could care less and I did not know when I rented it. Couldn’t even rent the car and still paid for the rental.Cons: Staff could have at least worked with me and acted like they cared. Staff couldn’t have cared less as it was “my problem” to figure out how to put a deposit on a rental like that.
5.6 Okay7 Mar 2017
Be prepared for a bumpy ride to save moneyPros: The car was new and the original cost was low.Cons: While the heathrow branch is a different experience, renting in Luton is quite a headache, to say the least. For first time visitors, it is extremely difficult to find. Then, there are far too few people working, doing b oth the rental agreements and payment, and giving out/recieving cars. The worst though is the apparent directive they have been told to create extra income almost by any means necessary. This means they overcharge for everything they can (my plane was delayed, had to pay extra for arriving late. Others couldnt find the place, also had a late fee. Charged more for taking a debit card, etc.). Possibly the worst is the "damage" control on the car, where they quickly lead first time renters to look past small scratches in the car when taking them out and then amazingly find them upon return and demand exorbitant fees (150 GBP for scratches on a hubcap?). You can prepare yourself and take pictures of the car while still in the lot before you take it, but be prepared to joust with the fees they try to tack on both at the beginning and upon return.
Pros: Easy drop offCons: Double charged for alternate location drop off. Over charged for car seat. Didn’t have my car type, “upgrades” to a car from an SUV that I couldn’t fit my family in. Downgraded to a mini van to fit family but didn’t change price.
4.8 Okay16 May 2019
Pros: The vehicle was fineCons: Too many hidden charges. Classic “bait and switch”. Locations were inconvenient.
2.8 Mediocre27 Apr 2019
Pros: Nothing. Even though staff were reasonably polite. I was charged an additional 98 pounds because I rented through a US website. In addition, they did not accept the third party insurance I had bought so I had to "block" 1,500 pounds on my credit card - which will take up to 28 days to releaseCons: Upfront information that I would have these additional expenses. Car was not ready on time and it was not clean (smelt of cigarettes)
2.4 Mediocre25 Jun 2018
Pros: Nothing to like about this companyCons: Took 2 hours to get the car, there were only three others in front of us
A hire car is the best way to explore not only the town of Luton, but also nearby London, the English countryside, and the east coast, as it gives you the freedom that public transport doesn’t provide. Head to the beautiful Wrest Park or embark on a road trip to London, which is only 33 miles south of Luton, or explore the Chilterns area to see the best of the UK countryside.
All the big car hire agencies, including Avis, Enterprise, and Hertz, can be found at London Luton (LTN), which is less than 4 miles away from the town center. The car hire desks can be found at the Car Hire Center, which is accessed via a free shuttle bus that you can catch at Bay C in the Arrivals terminal bus station. Tourists will only need their domestic driver's license to rent a vehicle in the UK.
When driving in the United Kingdom, remember that traffic runs on the left-hand side of the road, and the steering wheel is on the right-side of the vehicle. If you’re heading to London, know that there is a congestion charge of £11.50 a day for driving in the city center. Speed limits tend to drop by 20 mph on roads in and around Luton, especially in the vicinity of the airport, so look for posted signs.
Although traffic in Luton itself isn’t horrible, there are some traffic jams both on the M1 and the M25, which provide access to the airport. Morning rush hour usually lasts from 7 a.m. to 10 a.m., while evening rush hour is between 5 p.m. and 7 p.m. If you have to be at airport at a specific time, avoid driving during those hours as it can easily add up to an hour to your travel time.
Book your rental car in Luton at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Luton
The average price of fuel in Luton is $9.26 per litre over the past 30 days. Filling up a tank of fuel costs between $111 and $148, depending on the car size.
For travelers who don't require much space, a small, compact car is ideal for driving and parking around Luton and even London. But if you're planning a road trip to the countryside or to the coast, a sedan or a minivan might be a better option — especially if you're traveling with the whole family, as it offers enough space for everyone.
The speed limit in the city is typically 30 miles per hour (mph), but it may be lower in certain residential areas, in which case speed limit signs will be posted. The speed limit in undivided highways is 60 mph, while divided highways and freeways have a speed limit of 70 mph.
The average petrol prices in Luton are approximately £4.70 (around $5.92) per gallon. You can find lower prices of around £4.09 ($5.15) per gallon, and the higher prices are usually £5.49 ($6.91) per gallon. Don‘t forget that petrol in the UK is known as petrol and that it is priced by the liter rather than the gallon.
The airport parking lot charges £3 for 15-25 minutes, £8 for 30 minutes, and £27 for a whole day. Many residential roads are strictly for residents to park. There are a few parking lots in town, such as the NCP Car Park Luton Regent Street or at Luton Station, where parking rates are usually between £2 and £3 for two hours.