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Pick-up location | Reykjavik |
---|---|
Car types | Compact, Full-size SUV, Intermediate, Intermediate estate car, Luxury SUV, Premium SUV |
Hire locations | 79 |
Airport locations | 28 |
Popular agencies | Thrifty, Dollar, Sixt |
Compact | $129/day |
Intermediate | $143/day |
Full-size SUV | $387/day |
Premium SUV | $530/day |
Intermediate estate car | $204/day |
Luxury SUV | $387/day |
2 locations in Reykjavik
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
6.0 Okay
Oct 2022
2.0 Poor
Oct 2022
4.0 Mediocre
Oct 2022
10.0 Wonderful
Sep 2022
3 locations in Reykjavik
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Reviews
6.8 Okay
Aug 2019
Pros:
The staff member was nice and once we were able to finally see someoneCons:
The rental system needs to be cleaner, having an individual walk out to the car is rather slow since then you loose a agent and leave people waiting way to long (we waited an hour and a half.5.2 Fair
Aug 2019
Pros:
Staff in Iceland was helpful.Cons:
I booked a SUV (Jeep Wrangler or equivalent) and when I arrived I found out that my reservation was for an economy car (Mazda CX-3). I was mislead by Kayak /Dollar, if I had know that for the price I was getting economy instead of SUV, I would not have booked.9.6 Wonderful
Aug 2019
Pros:
The staff were great.Cons:
It can take a little while to pick up -it gets busy when several flights come in at once. But that's understandable.9.2 Wonderful
Jul 2019
Cons:
We needed a car for 27 hours, but there was no way to adjust an booking (online or in person) to charge anything less than a full 48 hour rental.6.8 Okay
May 2019
Pros:
friendly staff. efficient airport p/u & d/o. additional options such as hotspot were a life saver.Cons:
costly & mandatory insurance purchase should be better disclosed on booking.10.0 Wonderful
May 2019
Pros:
Reasonable rates and extremely helpful staff. Highly recommended.4 locations in Reykjavik
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10.0 Wonderful
Apr 2023
10.0 Wonderful
Mar 2023
10.0 Wonderful
Aug 2022
10.0 Wonderful
Jun 2022
10.0 Wonderful
Mar 2022
10.0 Wonderful
Aug 2021
2 locations in Reykjavik
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Reviews
10.0 Wonderful
Sep 2022
2 locations in Reykjavik
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Reviews
9.2 Wonderful
Sep 2018
Pros:
The team at the Hertz. The pick up and drop off was excellent!Cons:
The price can be more competitive.6.0 Okay
Aug 2018
Pros:
I liked the pick up at the hotel. The car drove fine.Cons:
The quote that I received on Kayak was about $20 less than when I went to pick up the car. I declined any extra insurance. I spoke with Hertz rental and they said the the Iceland office was an independent office and would check with them. They basically said that that was the price and here is your invoice of what you paid. It seems that there is nothing that I can do about this. I work in the airline industry and will not recommend Kayak, unless this is rectified.10.0 Wonderful
Sep 2017
Pros:
We had a last min. change of plans that brought us to Iceland for a few days. Hertz was great at getting us a rental car with virtually no notice. Wonderful people at the desk and a far better car rental experience then anything I've used in the USCons:
The shuttle back to our hotel was a surprise bonus!9.2 Wonderful
Jul 2017
Pros:
I liked the friendly staff. They were kind when I had to wait 20 minutes for my car to be cleaned and gave me a discount for the inconvenience. Made the wait more tolerable for sure!Cons:
A little pricey, but I hnderstand the market and season is just high priced7.2 Good
May 2017
Pros:
Nice new carCons:
Insurance was confusing. I thought it was included in initial offer but was advised later it was missing. Price with insurance id never have rented from Hertz.10.0 Wonderful
Apr 2017
Pros:
The staff were very nice and made sure I had all of the information to make the best decisions about renting a car in Iceland. The car was very clean, comfortable, and drove well.2 locations in Reykjavik
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6.0 Okay
Aug 2019
Pros:
Staff was friendly, good price performance ration.Cons:
Unluckily if you book the car and you are there only one day with the cruise ship to pick up the car (no matter if with reservation or without) took more than one hour. This made our day trip very stressful, because we lost so much time. Employees should not work as tourist information if long line.5.2 Fair
Jul 2019
Cons:
I had booked my reservation to be picked up at 1 and dropped off at 3 and when I arrived at the return the agent charges us an extra $80 usd for the addition two hours because our reservation didn’t note the addition two hours6.0 Okay
Oct 2022
10.0 Wonderful
Aug 2022
2 locations in Reykjavik
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8.0 Very Good
Feb 2020
Cons:
GPS we rented did Not work at all and when we returned the car we told the agent about and he didn’t even say anything at all.2.0 Poor
Aug 2019
Pros:
Their staff seems to be nice while they rip you off under the table. Should have read the reviews before I booked. What people say about it being a scam is completely true.Cons:
- They charge arms and legs for insurance deposit and damages that weren't even done by you (lots of Google reviews from multiple people about this). - Pickup in my experience took 3 hours. Multiple people had to wait with me for several hours.2.0 Poor
Aug 2019
Pros:
Nothing.Cons:
They could have had our car we reserved. Instead they didn't have anything so we were forced to rent else where.6.0 Okay
Jan 2018
Pros:
Slick car pick up / drop off Good, friendly staffCons:
Transport at the airport - the pickup bus was later arriving and no obvious signage on where to get picked up / meet My car had some damage on pick up - all noted fine, but the headlights were affected by the damage. Should have been fixed before re-hiring.10.0 Wonderful
May 2017
Pros:
Very friendly and helpful staff. I had my own insurance cover and they didn't even try to sell their own insurance. They gave me a free map, coupons for fuel discounts, and some good advice on my travel itinerary. The pick-up and drop-off was seamless with virtually no waiting time. The car was new and very well cleaned. Overall, I am very happy with the service I received and will definitely use them again on my next trip to IcelandCons:
none really2.0 Poor
Feb 2017
Pros:
They gave me a car for 6 days I supposeCons:
Picked up late from Keflavik in a dangerously overloaded van. Rude and unpleasant staff. Charged £650 for replacement of a damaged windscreen that was present on collection (over double the rental cost). Go somewhere else to rent a car in Iceland.2 locations in Reykjavik
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6.0 Okay
Sep 2022
9.6 Wonderful
Sep 2019
Pros:
YesCons:
Line at check in was long4.0 Mediocre
Nov 2016
Cons:
you cannot just return the car you have to wait in line and wait for someone to come out to your car and I had to wait for 3 little vans to take me back to the airport because they only had one and so many people were waiting I had to wait for this one van to come back 3 times before I could get on. I almost missed my flight2.0 Poor
Sep 2016
Cons:
It ended up costing me three times as much as the amount on the booking page. I rented a car for one day, it was supposed to cost me 59 $ but in they hade taken around 150 $ from my bank account... A total rip off!9.6 Wonderful
Sep 2016
Pros:
Easy check in, great value, received an upgraded car.Cons:
No one was onsite at our 6:00 PM drop off, never received a confirmation email saying "Thank You: your keys have been received."10.0 Wonderful
Sep 2016
Pros:
Quick and easy process to pick up and drop off car. Very nice and friendly budget representatives.2 locations in Reykjavik
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Reviews
2.0 Poor
Aug 2020
Pros:
Totally unacceptable. I rented the car (one way) well in advance and the guy at the local Avis called me that morning (Sunday) to say they had no cars, no one had returned, and there was nothing he could do about it. I spent hours calling around my area trying to find one but it was a medical emergency, and we ended up renting an Uber, hugely expensive.Cons:
Everything. Avis in Westport is really bad.8.4 Very Good
Jun 2017
Pros:
Great car, awesome drop-off experience. Attentive employees who knew what they were doing.Cons:
The pickup still took more than 1.5 hours, even though I had reserved/booked in advance, which made me miss my hotel check-out time. One unfortunate employee was left to deal with a long line of customers who hadn't booked in advance, further penalizing those who had planned ahead.8.0 Very Good
May 2017
Pros:
EasyCons:
nothingOne location in Reykjavik
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2.0 Poor
Jul 2018
Cons:
We were a party of 6 adults with 6 pieces of large luggage and 6 pieces of small luggage. We requested, had a confirmation and paid for a Toyota Sienna van with room for 7 adults and lots of luggage, but received a Citroen Picasso with room for 6 adults and no luggage. There was nothing else available at pick up and there was nothing they could do to make it better. Would not provide a roof rack unless we paid for the rental of it. We were therefore extremely crowded and uncomfortable for the entire time of the rental. The rental location was very hard to find as it was not at the airport as expected, where all the other rental companies were located. Would never rent from them again.6.0 Okay
May 2017
Pros:
Staff were friendly and easy to communicate with. Insurance was offered at a reasonable rate.Cons:
Rental was actually through Fair Car, not Economy Rent a Car. While somewhat cheaper than other large car options, we still paid a lot for a car that was a tight squeeze for five people and our luggage. We changed the pick up by only a few hours, which led to a noticeable change in price. After it was all said and done, the car was almost $200 more than expected. It looks like we were originally quoted a price in euros, not US dollars and local taxes were omitted.7.2 Good
May 2017
Pros:
Cheap and fair.Cons:
We were not informed that the Iceland Economy Car Rental company does a "pick up service" since their building is not in the airport. This meant we were not looking for the driver when we landed and missed him. This created great confusion as we did not have cell service there to contact the company and had to find airport help.2.0 Poor
May 2022
1.9 Poor
Sep 2021
5.9 Fair
Sep 2021
3 locations in Reykjavik
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Reviews
9.2 Wonderful
Aug 2017
Cons:
We had a time-consuming trek finding a filling station near the airport. They could have told us that there was one near the rental facility, just not well marked.9.6 Wonderful
Aug 2017
Pros:
Friendly service. Easy going.Cons:
Shuttle system is slow and far from terminal.3.2 Poor
May 2017
Cons:
When we arrived they informed us that they didn't have the size vehicle that we booked, which was unfortunate because we had 7 people with luggage. The most that they could offer us for the inconvenience was the option to book another car at full price. The man was very short with us and repeatedly said that it wasn't his fault, rather that it was Kayak's fault and that he didn't need to accommodate us. Thankfully our friend had already booked a car with another company and allowed several of us to go with him, but our group was split up.9.6 Wonderful
May 2017
Pros:
I liked that the agent offered to take me back to my hotel without me asking. Efficient and friendly guy.7.6 Good
Feb 2017
Pros:
The people at the rental counter were super friendly and helpfulCons:
The car was garbage. Super uncomfortable, lots of really weird design decisions, awkward shifting in automatic mode (the whole car lurched when shifting gears), and it smelled bad.6.4 Okay
Sep 2016
Cons:
Not enough people working. Long times to pick up car. Scare tactics to try and add 4 extra insurances to your rental (i.e. Ash protection) horrible basic car- automatic but shifted like a manual.6 locations in Reykjavik
4 locations in Reykjavik
Locations in Reykjavik
Hverfisgata 105
+354 511 5660
Langholtsvegur 11
+354 571 7222
Njarðarbraut 11
+354 511 5660
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4 locations in Reykjavik
Locations in Reykjavik
Hátún 6, Reykjavík
+354 571 2266
Reykjavik Hotel Delivery
+354 571 2266
Reykjavik, Iceland
+354 571 2266
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4 locations in Reykjavik
Locations in Reykjavik
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3 locations in Reykjavik
Locations in Reykjavik
Fiskislod 18
+354 540 2222
Only Domestic Flights At Rkvt01
+354 540 2220
Vagnhöfði 23
+354 540 2222
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3 locations in Reykjavik
Locations in Reykjavik
Knarrarvogur 2
+354 591 7900
Reykjavik airport
+354 591 7900
Vatnagarar 24
+354 591 7900
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2 locations in Reykjavik
from $214/dayLocations in Reykjavik
Klettagardar 12
+354 519 9300
Vatnsmyrarvegur 10
+354 519 9300
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2 locations in Reykjavik
Locations in Reykjavik
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2 locations in Reykjavik
Locations in Reykjavik
Harpa confrence hall Austurbakki 2
+354 773 1125
Only Domestic Flights At Rkvt01
+354 893 4455
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2 locations in Reykjavik
Locations in Reykjavik
Reykjavik Domestic Airport Reykjavíkurflugvöllur Þorrugata 10
+354 591 7900
Reykjavik Office Vatnagarðar 24 – 26
+354 591 7900
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2 locations in Reykjavik
Locations in Reykjavik
Klettagardar 12
+354 519 9300
Vatnsmyrarvegur 10
+354 519 9300
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2 locations in Reykjavik
Locations in Reykjavik
Hverfisgata
+354 771 4200
Skúlagata 13
+354 771 4200
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2 locations in Reykjavik
Locations in Reykjavik
Reykjavik airport
+354 773 1100
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2 locations in Reykjavik
Locations in Reykjavik
Hotel Pick up service
+354 565 3800
Only Domestic Flights At Rkvt01
+354 565 3800
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2 locations in Reykjavik
Locations in Reykjavik
Knarrarvogur 2
+354 415 2500
Smidjuvegur 1
+354 571 6040
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2 locations in Reykjavik
Locations in Reykjavik
Austurbakki 2
+354 455 0001
Reykjavik airport
+354 565 3615
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2 locations in Reykjavik
Locations in Reykjavik
Keflavik International Airport
+86 10 6064 1387
Only Domestic Flights At Rkvt01
+86 10 6064 1387
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2 locations in Reykjavik
Locations in Reykjavik
Hotel Delivery
+354 787 4444
Reykjavíkurflugvöllur, Þorragata 10
+354 787 4444
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One location in Reykjavik
Locations in Reykjavik
Hverfisgata 105
+354 511 5660
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One location in Reykjavik
Locations in Reykjavik
Helluhraun 4
+354 551 1115
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One location in Reykjavik
Locations in Reykjavik
Served by Europcar Kjóavöllur 4, Reykjanesbæ
+354 595 8080
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One location in Reykjavik
Locations in Reykjavik
Hverfisgata 105
+354 511 5660
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One location in Reykjavik
Locations in Reykjavik
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One location in Reykjavik
Locations in Reykjavik
Vatnsmýrarvegi 10
+354 864 4400
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No reviews available