Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People mover |
Passenger van |
SUV |
Commercial |
Pick-up truck |
8.9
Excellent
95 reviewsCleanliness
9.3
Comfort
7.9
Pick-up/Drop-off
9.6
Value for money
7.9
4 locations in Halifax
Filters
Show reviews that mention
Reviews
8.0 Excellent
Jun 2019
Pros:
I was not explained the détails of the invoice. When asked, there was an extra charge which need to be correct. Pickup and drop off was easy.2.0 Mediocre
Sep 2018
Pros:
I made a mistake and booked the car 1 day too early and when we went to pick it up, it had been rented to someone else. So we had to go back to the airport to get a car from Alamo10.0 Excellent
Sep 2018
Pros:
All good6.0 Good
Aug 2018
Pros:
Car worked really well. Customer service at drop off was excellent.Cons:
Car interior was worst I ever had. Ketchup on steering wheel, dirty seats and console. Dead bugs. Also hidden charge discovered when dropping off. Agent at time fixed it so that ended up ok.5.6 Okay
Aug 2018
Cons:
The interior of the car was not detailed, it had not been cleaned. There was mud smeared on the bottom passenger door panel, potato chips on the floor and under the drivers seat. There was an old receipt from the dollar store, the dash was very dusty and hadn't been cleaned, the media screen had fingerprints all over it and the drivers door panel had dirt smudged on it. I had to clean the car myself for my passengers. Not what I expected from Enterprise.4.8 Okay
Jul 2018
Cons:
Had to come back on second day to sort out my messed up invoice which lost a whole morning of my vacation while trying to get the correct invoice as advertised when I booked the car on line. If I had not gone back I would have been charged for another $200 extra than advertised plus the vehicle did not have a full tank and I had to make sure that was indicated correctly. In the end the supervisor had to come out and sort out the incorrect invoice and seemed to be the only person who knew what to do.8.2
Excellent
40 reviewsCleanliness
8.2
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.7
2 locations in Halifax
Filters
Show reviews that mention
Reviews
6.0 Good
Sep 2020
Pros:
it was cancelled due to C-198.8 Excellent
Mar 2020
Pros:
Staff excellent, car was goodCons:
Price, very high price for returning to another city when in this day and age rentals are so fluid same company owns all locations!2.0 Mediocre
Mar 2020
Pros:
No , ended up getting another rental car from another companyCons:
Better and helpful customer service8.8 Excellent
Feb 2020
Pros:
Yes the staff was helpful and polite. Most notably the return was exceptionally quick and easy.Cons:
More counter help. The customer in front of me asked EVERY question imaginable and some that were unimaginable and then of course the attendant was trying to up sell. Sorry but the last thing you want to do after a long day of traveling is to wait in line unnecessarily. Once they got done our transaction went smoothly and we were on our way.8.0 Excellent
Dec 2019
Pros:
Helpful staff, efficient, quick pick up and drop off.6.8 Good
Aug 2019
Pros:
Drop off was off hours. The signage for Hertz was poor. Only Avis and budget were marked prominently on the lot. Signage and instructions could be more obvious.Cons:
Thrifty pickup was poor as no cars were available. They had to shuttle me to the local Hertz instead to complete the contract. It took about 1.5hrs to get my vehicle. Once gotten, it was fine as it looks like they gave me an upgraded car-by choice or not, I don’t know.6.9
Good
55 reviewsCleanliness
7.2
Comfort
7.6
Pick-up/Drop-off
7.2
Value for money
6.2
2 locations in Halifax
Filters
Show reviews that mention
Reviews
8.0 Excellent
Mar 2020
Pros:
YesCons:
The advertised price was $32 per day - no mention of insurance. When I collected the car I paid over $80. Insurance alone was $42. These hidden charges are bad. $80 per day for a car is excessive.9.6 Excellent
Sep 2018
Cons:
The car I paid for (full size) was not available in Halifax, NS Canada. They gave me a mini-van which worked fine. Lots of additional fees.10.0 Excellent
Jul 2018
Pros:
Easy to drive, comfortable. Some blind spots but what car doesn’t have those?! Getting car was a cinch and same with return.Cons:
Can’t think of anything.10.0 Excellent
Jun 2018
Pros:
My rental was a nice upgrade to an XTS, quick turn around at the counter once talking to counter staff.Cons:
A little backed up, busy weekend but seemed a little distracted by challenging rentals and as a result waited for 20 minutes before getting my rental picked up.10.0 Excellent
Jun 2018
Pros:
We picked up the car at the Halifax airport and two days later dropped it off at our hotel. It worked seamlessly and we were very pleased.Cons:
Everything was good10.0 Excellent
May 2018
Pros:
Easy pick up and drop off. Staff was super friendly. Car was great and we received a free upgrade.6.0
Good
49 reviewsCleanliness
8.6
Comfort
8.6
Pick-up/Drop-off
6.6
Value for money
7.3
4 locations in Halifax
Filters
Show reviews that mention
Reviews
10.0 Excellent
May 2022
6.4 Good
Oct 2020
Pros:
Staff were fine - no complaints there. Pretty simple process.Cons:
Did not get what I asked for. Ordered a full-size car, but got a Jeep. Not good for highway driving.10.0 Excellent
Nov 2019
Pros:
The staff who served me on pickup and return (23 and 24) was very friendly and made the process super easy. He even gave me suggestions where to go during my stay. I usually go to hertz but I think I’ll be going to budget from now on, very happy with this booking.Cons:
010.0 Excellent
Oct 2018
Pros:
A few blocks walk from the port... easy pickup and drop off and they were open til 6– some close at 5. Worked great for a day in port. Efficient.10.0 Excellent
Sep 2018
Pros:
Helpful staff; efficient.4.0 Okay
Sep 2018
Pros:
ICons:
I asked for an airport pickup but the reservation was made at an off airport location resulting in my paying double the price.7.5
Good
17 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
7.9
Value for money
7.1
4 locations in Halifax
Filters
Show reviews that mention
Reviews
10.0 Excellent
Oct 2017
Pros:
I loved getting an SUV for our vacation and the price was very reasonable considering we returned it out of the country!9.2 Excellent
Aug 2017
Pros:
The Taurus we rented was in great shape, clean and ready to go as promised. The manager at the Avis outlet in Halifax was courteous and helpful. Though I rented with Kayak, he found my Avid Preferred number in the system and saved me a little more. We immediately drove up to Cape Breton and all over the island. Very enjoyable trip, and the car served its purpose quite well. If we visit NS again, I will certainly rent with this agency.Cons:
Not the franchise's fault, but the road construction on Grafton Street in Halifax, not to mention all over downtown was horrible. This is on the City, with a seeming lack of proper traffic flow analysis before they'd shut down streets. Total lack of signage too.9.2 Excellent
Jul 2017
Pros:
Friendly representatives, clean car, modernCons:
Gas tank wasn't completely filled at pickup, didn't notice till started driving10.0 Excellent
Oct 2016
Pros:
The car was clean and in good condition; the counter help at pick up in Halifax was very friendly and very informative; the drop off at the airport was quick and easy.8.8 Excellent
Sep 2016
Pros:
They were conveniently located in the city center. The agent was by himself when we arrived soon after they opened, but he was very helpful. Perhaps we were scheduled to drop off at the airport location, we were super-upgraded for free.Cons:
Nothing really. If we must, the upgrade was a bit too luxurious (we'd requested an economy car, as it was just two of us with not much luggage, but got a Cherokee. Hmm, extra gas...)10.0 Excellent
Jun 2022
8.0 Excellent
Jun 2022
10.0 Excellent
Dec 2021
1.9 Horrible
Sep 2021
10.0 Excellent
Oct 2017
Pros:
I loved getting an SUV for our vacation and the price was very reasonable considering we returned it out of the country!9.2 Excellent
Aug 2017
Pros:
The Taurus we rented was in great shape, clean and ready to go as promised. The manager at the Avis outlet in Halifax was courteous and helpful. Though I rented with Kayak, he found my Avid Preferred number in the system and saved me a little more. We immediately drove up to Cape Breton and all over the island. Very enjoyable trip, and the car served its purpose quite well. If we visit NS again, I will certainly rent with this agency.Cons:
Not the franchise's fault, but the road construction on Grafton Street in Halifax, not to mention all over downtown was horrible. This is on the City, with a seeming lack of proper traffic flow analysis before they'd shut down streets. Total lack of signage too.6.6
Good
25 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
6.6
Value for money
8.6
2 locations in Halifax
Filters
Show reviews that mention
Reviews
2.0 Mediocre
Mar 2020
Cons:
I tried to cancel because could not travel because of -andemic. No luck. so a complete waste of money10.0 Excellent
Dec 2019
Pros:
Very friendly, very easy6.0 Good
Oct 2019
Pros:
The staff were friendly, but there was a long line to pick up and a long line to drop off. You need a second staff person in the mornings. I won't rent from you again in Halifax. It's too big a hassle.Cons:
The car was also dirty. Not horrible, but not washed, and had dirty floor mats and a couple of scattered pieces of debris inside. This was not a terrible experience, but the pickup-dropoff wait of more than half an hour made it not worth it. I went by the counter of the competition in the bus station, and they had a much shorter line. I'll use them next time, which is upcoming in the spring.2.0 Mediocre
May 2019
Cons:
If they had a car available instead of wasting our time, that would have made the overall experience better..10.0 Excellent
Sep 2018
Pros:
Drop off location was convenient for walking around the city after. Staff was friendly. Service quick and easy.5.2 Okay
Jul 2018
Pros:
It was great to have a car for my stay in Halifax and it was very clean.Cons:
I didn't like how my rate went from $89 to $177 because I asked to extend it less than 24 hours longer which in the beginning they told me was okay to do. The lady who I spoke with on the phone was extremely rude, so I asked to speak with a manager who was much better to deal with. I think the charges associated with extending it a day was excessive and I felt ripped off. I wouldn't recommend this company.2 locations in Halifax
Filters
Show reviews that mention
Reviews
8.4 Excellent
Mar 2019
Pros:
Yes to staff ...excellentCons:
Tires were worn but ok5.2 Okay
Jan 2019
Pros:
That I got a better car for the same costCons:
That I had to stand there and refuse to take the mini bus that they tried to find me that was not what I booked and not what I wanted.9.6 Excellent
Jul 2017
Pros:
We had a reservation for a compact car, and were offered an upgrade to a larger car at no charge. Had a Hyundai Sonata, very nice car with good fuel economy.Cons:
We arrived at Halifax airport late (9:30 PM), and called the number. No answer. Waited about 10 minutes, called again, go someone to pick us up. Staff should have headsets to be able to answer phone wherever they are, to avoid panic attacks by customers.7.6 Good
Jun 2017
Pros:
Car was good fitted with satnav fitted and we received an upgradeCons:
Rental company would not accept vehicle excess insurance which had been purchased, so we had to take full insurance with the rental company which was more expensive and then claim a refund on the external policy8.4 Excellent
Mar 2019
Pros:
Yes to staff ...excellentCons:
Tires were worn but ok5.2 Okay
Jan 2019
Pros:
That I got a better car for the same costCons:
That I had to stand there and refuse to take the mini bus that they tried to find me that was not what I booked and not what I wanted.9.6 Excellent
Jul 2017
Pros:
We had a reservation for a compact car, and were offered an upgrade to a larger car at no charge. Had a Hyundai Sonata, very nice car with good fuel economy.Cons:
We arrived at Halifax airport late (9:30 PM), and called the number. No answer. Waited about 10 minutes, called again, go someone to pick us up. Staff should have headsets to be able to answer phone wherever they are, to avoid panic attacks by customers.7.6 Good
Jun 2017
Pros:
Car was good fitted with satnav fitted and we received an upgradeCons:
Rental company would not accept vehicle excess insurance which had been purchased, so we had to take full insurance with the rental company which was more expensive and then claim a refund on the external policyOne location in Halifax
Filters
Show reviews that mention
Reviews
10.0 Excellent
Sep 2018
Pros:
The people working at the pick up in Halifax were great..friendly, helpful, and knowledgeable. I was in and out within twenty minutes. When we dropped off the car in Toronto the process took less then five minutes. The car was clean and great on gas. We would definitely rent from Alamo again and we highly recommend them as the place to rent vehicles.10.0 Excellent
Oct 2017
Pros:
Helpful suggestions. Maps already marked. Super nice.6.4 Good
Oct 2017
Cons:
1) I didn't like that the Alamo office was closed when we dropped off our vehicle. We asked businesses close by and figured out what to do. It should have been mentioned on our rental agreement. 2) We were contacted by Alamo the next day that there was damage to the vehicle. It was marked on our form when we picked up the vehicle but it was not communicated on the receiving end. My husband informed them of this and it was cleared. We arrived home to find a letter from Alamo requesting us to get in touch with them re: damaged vehicle. My husband called again to inform them of the history. Message was left a few days late stating the letter could be disregarded.10.0 Excellent
Jul 2017
Pros:
The compact size of the Tiguan on the outside was great. The roominess on the inside was good. The service counter personnel were fast, friendly and helpful although a little too eager to try to upsize our rental to a yukon-like behemoth of a vehicleCons:
The gas mileage was so-so.4.0 Okay
Oct 2016
Pros:
Car was fine, performed wellCons:
Gave me a reservation to pick up after the downtown Halifax, Nova Scotia location was closed. Had to hire a cab to take me back to airport, to obtain car, Besides the extra $120.00 canadian for the two cab fares, the whole first day of our vacation lost. Would appreciate your consideration, of reimbursing me the $120.00, as reservation from Kayak the flawed cause.10.0 Excellent
Sep 2018
Pros:
The people working at the pick up in Halifax were great..friendly, helpful, and knowledgeable. I was in and out within twenty minutes. When we dropped off the car in Toronto the process took less then five minutes. The car was clean and great on gas. We would definitely rent from Alamo again and we highly recommend them as the place to rent vehicles.10.0 Excellent
Oct 2017
Pros:
Helpful suggestions. Maps already marked. Super nice.6.4 Good
Oct 2017
Cons:
1) I didn't like that the Alamo office was closed when we dropped off our vehicle. We asked businesses close by and figured out what to do. It should have been mentioned on our rental agreement. 2) We were contacted by Alamo the next day that there was damage to the vehicle. It was marked on our form when we picked up the vehicle but it was not communicated on the receiving end. My husband informed them of this and it was cleared. We arrived home to find a letter from Alamo requesting us to get in touch with them re: damaged vehicle. My husband called again to inform them of the history. Message was left a few days late stating the letter could be disregarded.10.0 Excellent
Jul 2017
Pros:
The compact size of the Tiguan on the outside was great. The roominess on the inside was good. The service counter personnel were fast, friendly and helpful although a little too eager to try to upsize our rental to a yukon-like behemoth of a vehicleCons:
The gas mileage was so-so.4.0 Okay
Oct 2016
Pros:
Car was fine, performed wellCons:
Gave me a reservation to pick up after the downtown Halifax, Nova Scotia location was closed. Had to hire a cab to take me back to airport, to obtain car, Besides the extra $120.00 canadian for the two cab fares, the whole first day of our vacation lost. Would appreciate your consideration, of reimbursing me the $120.00, as reservation from Kayak the flawed cause.Discount Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Halifax
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Halifax
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Halifax
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Halifax