Halifax Car Hire

Cons: The Etnerprice and Kayak have to explain clearly that people under 25 can not rent a truck from Enterprice before making the reservation .. i had to look in a different company that provide a truck for customers under 25 years old. Also, they waist my time which I lost some money due to the confusing from Kayak and Enterprice (time is money). I am not going to deal with Kayak and Enterprice anymore.. It was the first and last time. good job both of you ^_^

Cons: No savings for returning car a day early and inconsistent hours at different locations

Cons: Found the customer service to be poor

Cons: The contract was a little long yet still unclear about what constitutes damage even though in person they assure you the car is undamaged because the dents are below a certain arbitrary size and the scratches are less than an arbitrary length (none of this is documented in paper though). On the plus side, I never had any problems with them claiming that I had damaged the car.

Cons: Were not informed about complimentary pick up/drop off and drop off was going to take a long time so we had to skip it.

Cons: My convertible was delivered with the top down and I was not instructed how to put it up. Three minutes later I had figured it out. Really was a non issue.

Cons: The airport markup is waaaaayyy too high!

Cons: Nothing

Cons: Office was small, and a bit messy

Cons: Great service

Cons: Because it was foggy, and raining outside, and rather dark in the parking garage, I didn't see that there was some food debris in the centre area around the gear shift when I received the car. It was the next day that I became aware of this, outside in bright daylight. The rest of the car was very clean, including the floor mats. I do not feel that this area was intentionally overlooked but rather missed for the same reasons I didn't see it until later. The people inspecting and preparing the car for the next rental would benefit from some good lighting to notice details. And, renters should be more considerate in the care of their rented vehicle to prevent this kind of soiling - totally unnecessary.

Cons: Sales person attempts to upgrade service.

Cons: Bad fuel efficiency for a small car (8.8!), instead of compact cars you should have fuel efficient. And when will we be able to rent electric cars? Price was definitely more than advertised.

Cons: Was given a choice of 3 SUV's instead of a sedan.

Cons: Al the taxes, but nothing they could do about that

Cons: Three significant problems with our car rental experience: 1) After paying in full online with Kayak, we were billed again at pickup at the Hertz counter in the amount of $64. The counter clerk explained that every day she receives complaints about the extra billing and that there is nothing she can do about. We paid the $64 since we needed a a car right then; in effect, a hostage payment. 2) Our Hertz counter clerk urged we self-inspect the car for any significant problems. We did so and found only an aged, minor paint chip and some minor scratches on the bumper. We accepted the car as is with these minor damages. After returning the car in clean condition and with a full tank of gas, we received by email a damage investigation notice that there was the chipped paint and bumper scrapes. There should, of course, be no investigation of these issues since they existed prior to our rental. 3) After receiving the damage inspection email, I called Hertz's damage inspection manager Kelly Ann Boutilier. On the phone, Kelly Ann promised to look into the matter immediately get back to me the same day for resolution, since she was leaving for a 3 day trip. Kelly Ann did not follow through and get back to me as promised. Conclusion: Our rental experience was highly negative. Truly, this has been a flim-flam, con. At the moment, we are being billed $131.74 for the original charge, plus a second billing of $205.07. The original contract price was just $42.51/day x 3 days = $127.53. We are placing both charges with our credit card in dispute.

Cons: I wish I had realized that this pickup *wasnt* at the airport - cost us $70 to get to downtown Halifax to pick up the car, but the rental was also $400 cheaper to get from downtown as opposed to the airport. the markup is a blatant example of price gauging. Thanks, capitalism.

Cons: There were a bunch of hidden fees charged by Thrify, not included in the Kayak policy.

Cons: Picking up the car in Halifax took way to long, over 45 minutes which caused us to be an hour late for a wedding. A new (I assume) employee was very slow.....had to ask someone else to step in and move us along faster, in being late, my partner slipped on steps and twisted his ankle, stressful, but all in all, the rest was fine. I had called the rental the day before picking it up to see if I could drop by and fill out the paper work to speed it up, this option was not available to me.

Cons: Nothing really. If we must, the upgrade was a bit too luxurious (we'd requested an economy car, as it was just two of us with not much luggage, but got a Cherokee. Hmm, extra gas...)

Cons: Gas tank wasn't completely filled at pickup, didn't notice till started driving

Cons: Rental company would not accept vehicle excess insurance which had been purchased, so we had to take full insurance with the rental company which was more expensive and then claim a refund on the external policy

Cons: We arrived at Halifax airport late (9:30 PM), and called the number. No answer. Waited about 10 minutes, called again, go someone to pick us up. Staff should have headsets to be able to answer phone wherever they are, to avoid panic attacks by customers.

Cons: Gave me a reservation to pick up after the downtown Halifax, Nova Scotia location was closed. Had to hire a cab to take me back to airport, to obtain car, Besides the extra $120.00 canadian for the two cab fares, the whole first day of our vacation lost. Would appreciate your consideration, of reimbursing me the $120.00, as reservation from Kayak the flawed cause.

Cons: Everything was fine with the rental.