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Carmel Inn And Suites

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Reviews

Located in Northwest Carmel, this motel is within a 15-minute walk of Carmel Plaza and Carmel Beach. 17-Mile Drive and Carmel Mission Basilica are also within 1 mile (2 km).

Cleanliness

7.7

Comfort

7.5

Facilities

6.0

Food

3.0

Location

8.6

Overall 7.3 Good

Based on 472 reviews

All

All
Families with older children
Families with young children
Families
Young couples
Couples
Groups
Solo travellers
Business travellers

Cleanliness

7.7

Comfort

7.5

Facilities

6.0

Food

3.0

Location

8.6

Cleanliness

6.0

Comfort

6.0

Facilities

4.0

Location

8.0

Overall

4.0

Cleanliness

6.0

Comfort

10.0

Facilities

10.0

Location

10.0

Overall

10.0

Cleanliness

7.1

Comfort

6.9

Location

8.3

Services

6.3

Staff

6.8

Cleanliness

5.2

Comfort

5.3

Facilities

5.6

Food

3.0

Location

8.1

Cleanliness

7.8

Comfort

7.7

Location

8.8

Services

7.0

Staff

7.4

Cleanliness

7.8

Comfort

7.5

Location

8.6

Services

6.9

Staff

7.4

Cleanliness

8.2

Comfort

7.8

Facilities

6.0

Location

8.9

Overall

8.0

Cleanliness

8.1

Comfort

8.0

Location

8.8

Services

7.5

Staff

8.1

Excellent 9.4

Good 6.2

Cons: Did not have a mini fridge in our room even though it was stated that there was.

Excellent 8.5

Pros: Clean comfortable suite. Nice view toward Point Lobos. Breakfast adequate. Would have been nice to have pool open during fall heatwave.

Okay 5.1

Pros: Close to downtown.

Cons: On the website it said they have a pool. When we got there they said the pool was closed for the winter even though it was 80° out. They should update their website to reflect this. There were only four cars in the parking lot but they put someone in the room right next to us And they decided to wake up at 5 AM and start talking very loudly. It's only for family staying there they should've split us up to give us some privacy and quiet. Remote for the TV did not work as well.

Mediocre 2.8

Pros: Only one positive and that was location. Walking distance to main shopping area.

Cons: Room appears to have started renovation and never finished. Missing mirror in main room so left wall with glue and holes. Holes in ceiling from old ceiling fans or light fixtures never patched. Multiple thermostats, NONE operational. Shower broken and must be run with tub on full and not draining to get enough water through the shower. Black bugs. Staff was unhelpful and downright shady. For $400 a night my expectations were higher than a sleazy motel.