Pont Levis Hôtel By Franck Putelat

Location and friendly staff

Nothing

Conveniently located just outside the city gates with incredible nighttime views. The staff was helpful, day and night, and the breakfast is a great value.

Really near to the castle, room is kind of small tho.

Location was perfect - across the street was the historic city of Carcassonne. Breakfast was located in a nice room with the ability to go outside. The food selection was average and the quality was above average.

We would stay at this hotel again if we visited Carcassonne. The location was better then being a distance from Carcassonne and having to drive and park in the crowed parking lots and better then staying in the historic city which was impossible to drive in. It would enhance an extended stay If they served dinner and had a swimming pool and valet parking.

Well, in fact I have to say that we didn’t stay in hotel Pont Levis, but in the second Franck Putelat hotel-restaurant “Le Parc”. We booked a room in hotel Pont Levis, but due to a water leak in the room they asked us some days before our arrival if we would mind to move to “Le Parc”, 800 meters further away. First of al, flawless communication! Well done. The personel was very swift in answering and were very accurate in their description. We got a suite (which was fantastic) and service was worthed a 5-star. They even called us if we wanted to make a reservation in the 2 Michelin star restaurant in hotel Le Parc and we don’t regret having accepted. Top quality food with immacculate service. I highly recommend hotel “Le Parc” and the devine food of Franck Putelat.

High quality and service of the restaurant comes with a price, but it is worthed the money