Cape May hotels near Washington Street Mall

Pros: Nice room, clean, comfortable bed, great shower. Quaint building, romantic for couples, really nice dining and bar room.

Cons: Everything was fine except for... 1. How long it took to get me checked into my room because the girl at the front desk baby-talked each of the two individual guests in front of me, one at a time, rather than take the expedient course by showing everyone all at once the little details all guests needed to know. We were all standing right there, so it seemed to me that wasting other people's time like that was unnecessary and could have been handled better. 2. They stuck me up on the 3rd floor for no apparent reason, and I say that because it's off-season in Cape May right now so there were very few guests and I'm quite certain plenty of available rooms on the first and second floors. There's also no elevator. This was a work trip, I had just worked a 12+ hour day, and other than my suitcase which the concierge was nice enough to drag up there for me, I still had two laptops and other things and therefore had to make two trips up three flights of stairs. I really didn't like that, at all. In my opinion, any hotel with multiple floors should have an elevator. Making guests walk up several flights of steps just to get to their rooms is unacceptable. 3. The breakfast options on the card they give you, are limited. Also the times at which they will deliver it. If I recall correctly, the earliest they will deliver breakfast to your room, or you can even get it, is 7:30am. If you're on a work trip like I was, and you don't have time to be waiting around until that late in the morning, then if you stay at this hotel you'll likely wind up checking out and going out for breakfast on your way to the office instead.

Pros: All good

Pros: Everyone was incredibly kind and welcoming. Our trip was very brief, and we returned to the hotel around 11pm, following the event we had travelled to attend. My daughter had been fighting a cold and wanted some hot tea to soothe her throat. There are no microwaves or coffee makers in the room, and the Blue Pig was closed. However, a woman was doing the bookkeeping and we asked if was possible to get tea. She went to the back and made a cup for my daughter. I offered to pay or bill it to the room, and she said not to worry about it. Also, the valet service is so convenient and sanity saving, even in the off season.

Cons: The fitness center is probably one of the least used amenities in any hotel, so the offerings aren't very robust. This holds true here as well. Two treadmills, an elliptical, a bike, and a bench with a rack of hand weights. My advice, pack a resistance band to beef up your options. It takes less space in your luggage than sock.

Pros: Over many occasions, I witnessed the staff going above and beyond expectations of guests. From making sure all the rocking chairs lined up to providing excellent cocktail service, it is clear that the whole staff is trained and believes in great customer service.

Cons: The hotel and grounds were top shelf. Nothing could have been better at Congress Hall. Cape May in January is understandable quiet; which is quite nice. However, many if not most the restaurants and businesses are closed.

Pros: The whole Christmas atmosphere. The hotel looked awesome!

Cons: That was raining the next day! Other than that it was a good stay!

Pros: Celebrated my 50th Birthday with wife & friends. Awesome!

Cons: The Bouler Room was closed Saturday Night :(

Pros: location,location,location--great room great view prime location in Cape May--quiet and comfy--nice seaside air in windows that actually open

Pros: convience to shopping, beach, restaurants- comfortable beds, & an elevator-not all hotels have one in Cape May.

Cons: they did not honor the booking by Booking.com --- they assigned me a not so nice town view (actually a roof view of another hotel!) I had booked & pd extra for an ocean view-had to insist on ocean view -but only got 2days then was moved to less desirable location. Will pursue this further with Booking.com & Congress Hall

Pros: quiet, room very inviting, fresh .shops easy to walk to . close to beach.we enjoyed our stay

Pros: I liked looking at the outside of the beautiful building and the hotel grounds. Our bed was very comfortable, and the concierge gave a good tour of the hotel. Our reservation was for a queen room, and I was surprised to receive a king which was my first choice.

Cons: The floor in my room, hallway, and bathroom was very uneven. I felt I was on a ship. During the tour of the hotel, floors were uneven in places.

Pros: The staff were extremely welcoming and helpful and did their best to answer all my questions about the area.

Pros: Spacious room, very clean, friendly staff, bicycle friendly - we kept our road bikes in our room.

Cons: The cafe does not have any whole milk to froth for use in latte or cap. It's just not the same flavor with skim :-(

Pros: It is conveniently located -- right across the street from the beach and near the pedestrian mall and many wonderful restaurants. Also, parking is next to the hotel. The rooms are spacious and comfortable.

Pros: Full service hotel in relation to others in Cape May. Centrally located very convenient.

Cons: We had ants in the room, not a lot but annoying. The windows were very dirty on the outside (room 429). The tile / grout work in the bathroom was not very good. The water pressur could have been better in the shower. No whirlpool tub by the pool.

Pros: It was clean and bedding was very clean. No odors on pillows. Nice size room and bathroom. Bathroom was very clean.

Cons: The reception staff weren't too friendly. They never even asked how our experience was! We stoped for dinner one of the nights and the food was way over priced and had no taste.

Pros: I really enjoyed my stay there. We will be coming back!!

Cons: We had a pricy suit and the room was terribly managed and furnished for the money we paid. Cleaning service was horrible. No room service and the food disgusting. They stole my expensive bottle of wine from the room on the top of it! Never again to this hotel!!!

Pros: The location close to the beach was the only truly good thing about this hotel....also, we received a nice discounted rate because the hotel was under construction.

Cons: I’m not one to complain, but this hotel was pretty much a letdown from the beginning. First, they gave us a room that faced the wall… The room was pitch black during the daytime… Because it literally faced the wall. When I asked to switch to a room with some sunlight, they told me it would be $10 more a night. Annoyed, I agreed to the up-charge and switched rooms only to find fecal matter smeared on the floor of the bathroom in the new room. Gross! The energy saving lightbulbs made the room seem uncomfortable and cold because of the fluorescent lighting. Also, the water pressure was nonexistent and it took 40 minutes just to wash the shampoo and conditioner out of your hair. We will never stay here again… I’ll make a reservation at a bed and breakfast instead.

Pros: Modern

Cons: Staff eager for guests to check out first thing in the morning

Pros: Comfortable clean waterfront hotel. Helpful staff quiet room. Close enough to the fun in town but far enough away to be quiet.

Cons: Restaurant was closed so no room service either

Pros: Cleanliness of room

Cons: Unprofessional person at check in. Was carrying on two conversations while checking me in.

Pros: proximity to the beach1

Cons: CHOICE OF RESTAURANTS IN THE AREA WAS NOT EXTENSIVE

Pros: Outstanding room with an amazing view, and a strong wi-fi signal.

Pros: Location is fantastic, used to be a very nice place to stay but accommodations degraded since Covid and impossible to get dinner there.

Cons: Priority for dinner given to guests, silver and dish ware put back in rooms and institute different amenities to make up for the ones currently lacking. Also staff should be friendlier and at least try to be helpful if they want people to keep coming there. Most acted like they couldn’t be bothered

Pros: Customer service was excellent and very helpful.

Pros: The guy at the front desk was absolutely great. I forget his name (sorry), but he was working the weekend of June 14/15. He was friendly and helpful, and made me immediately happy with my choice. Also, at first I wasn't sure if I would be happy on the first floor, but there was minimal sound from other guests, and the first floor meant not having to drag my luggage up the stairs. Room included a kitchenette that was an added bonus.

Cons: The room was a tad musty smelling (probably somewhat inevitable next to the ocean), though clean looking all around. The faucet in the tub needed to be super tightened to make sure it shut off. The landings/stairs that lead up to the other floors and the roof deck had some questionably soft spots. It appeared to all have been recently painted over, but every few steps one could feel the soft wood underneath.

Pros: Close to the beach and beach avenue

Cons: there was not a lot of counter space, none at all in the bathroom.

Pros: Family owned, very clean, large rooms, location, view, excellent!

Pros: Location was right across the street from the beach.

Cons: The mattress where fair and need updating. The clothes line did not have clothes pins so things wet clothes fell in the ground. The outside shower was turned off so no water than the cold hose to wash off feet after being at the beach. The place felt like they were closing for the season.

Pros: Hotel was beyond friendly. Rooms where very clean and modern. Maid staff was the best. Couldn't ask for better value and better stay

Pros: The Hotel Alcott has so much character! It is a charming historical hotel with beautiful furnishings, a delicious continental breakfast that was included in the price of our stay, and an exceptionally pleasant and efficient staff who were willing to go above and beyond to ensure that we enjoyed our time there. We had a wonderful trip and hope to visit again soon!