Grand Hotel Of Cape May

The Hotel was very nice, I wish we had more time to spend in the area because it was beautiful. Rooms were clean and comfortable.

We came down from MA, for my brother's graduation at the Coast Guard base. After a long 8+ hour car ride, we arrived at the hotel at 11:30 p.m. When we went to check in there was no-one at the desk. I called out and used the phone to try and reach someone but no-one answered. Some of us were exhausted and just wanted to get to bed. After about 20 minutes someone showed up. While checking in my dad made some small talk with the receptionist as we could hear lots of cheering from the bar. He asked what game was on and what time the bar closed as he would have liked to have a beer in celebration of my brother making it through boot camp. The bar was closing soon, no biggie, we were exhausted anyways. We went to our room to get settled and I realized I forgot my toothbrush. I called down to the front desk to ask for one and again no-one answered. I decided to walk down to the front desk. Surprise no-one was there! As I waited I could hear the receptionist in the back room talking about my father and how "it took so long to check him in because he was so interested in the bar"(once she showed up we were checked in within 5 minutes). I finally got her attention and she came out somewhat flustered. Very disappointed in the professionalism of the staff at the grand Hotel Cape May. Not only did we have to wait to check in, the staff was talking about us for asking two simple questions. Also, I had called ahead letting the staff know we would be arriving late around 11:30.

Too far from mall. No beach service as advertised. Arcade had 5 broken machine and one working. Only breakfast available was a 13 dollar bruch , we had to drive to get breakfast. Not at all as advertised.