Paradisus Cancún

5 stars
Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 1100
7.7
Good
based on 816 reviews
816 reviews
Fri 24/4
-
Sat 25/4
1 room, 2 guests
Deals from
$585
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
$585
Double room, 2 double beds
$599
Queen room, 2 queen beds
$623
Pool
Hotel amenity
Bedroom
Pool
Pool
Restaurant
Lobby
Restaurant
Pool
Bedroom
Lobby
Hotel amenity
Restaurant
Conference room
Pool
Building
Restaurant
Conference room
Hotel amenity
Other
Other
Restaurant
Restaurant
Restaurant
Restaurant
Bedroom
Beach
Buffet
Buffet
Hotel amenity
Bedroom
Restaurant
Restaurant
Beach
Restaurant
Hotel amenity
Bedroom
Restaurant
Building
Pool
Building
Restaurant
Other
Bedroom
Building
Hotel amenity
Bedroom
Pool
Restaurant
Bedroom
Restaurant
Living room
Beach
Restaurant
Bar
Hotel amenity
Restaurant
Bar
Bedroom
Restaurant
Photos of Paradisus Cancún
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive provide spacious windows and a rain-style shower. A 50-inch flat-screen cable TV, minibar and air conditioning are included. Guests have access to YHI Spa, offering a variety of traditional therapies. The Paradisus Cancun All Inclusive offers 17 restaurants and bars including the poolside Fahrenheit and the elegant Sal Steak Cave. The Paradisus Cancun All Inclusive is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun.
7.7
Good rating
Based on 816 verified guest reviews

Latest deals for Paradisus Cancún

Fri 24/4
-
Sat 25/4
Double room, bed type unknown
$585
nightly with fees
Double room, 2 double beds
$599
nightly with fees
Queen room, 2 queen beds
$623
nightly with fees
King room, 1 king bed
$1,041
nightly with fees
Standard Room, bed type unknown
$688
nightly with fees
Standard Room, bed type unknown
$796
nightly with fees
Luxury Room, bed type unknown
$954
nightly with fees
Standard Room, bed type unknown
$1,181
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Paradisus Cancún

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Shopping
  • Water sport facilities (on site)

Dining

  • Grocery deliveries
  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Private pool
  • Massage
  • Spa
  • Outdoor pool
  • Sauna
  • Pool towels

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Private beach
  • Garden

General

  • Sea view
  • Seating area
  • Lake view
  • Telephone
  • Storage available

Family friendly

  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Shuttle service
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Books
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Trouser press

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking

Fitness

  • Gym
  • Fitness centre
  • Tennis

Workspace

  • Desk

Reviews of Paradisus Cancún

7.7
Good
816 verified ratings
Wonderful
414
Very good
135
Good
88
Okay
45
Fair
49
Mediocre
35
Poor
50

Summary of reviews

Pros (+)
Cons (-)
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All reviews

2.0
Poor
Anonymous, Jan 2024
Food and staff at the restaurant were extremely bad. Good beach, okay pool, but waiters are really unprofessional and rude. So much food seems to be wasted as it is days-old and taste really bad
8.0
Very good
Chris, Oct 2019
Pros (+) Relaxed environment
Cons (-) the Service and variety of foods
7.7
Good
Elizabeth, Aug 2019
Cons (-) They closed 3 restaurants and meal planning was difficult to say the least.
10
Wonderful
Anonymous, Mar 2019
Pros (+) Service and food was amazing!
Cons (-) Maybe the check in time can be shorter
8.5
Very good
Anonymous, Dec 2018
Pros (+) No jet skis making noise and pollution.
Cons (-) Buffet restaurant understaffed.
9.4
Wonderful
Julie, Nov 2018
Pros (+) Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons (-) The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
6.2
Okay
Whyhate, Jun 2016
Pros (+) hospitality
Cons (-) too many kids food not that great

Location

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Spa at The Royal Sands1.7 km
  • Iberostar Cancun Peninsula Convention Centre2 km
  • Iberostar Golf Club Cancun2.2 km
  • Kukulcan Plaza2.2 km
  • Playa Delfines2.6 km
  • El Rey Ruins2.8 km
  • La Isla Shopping Mall3.1 km
  • Cancun Golf Club at Pok Ta Pok5.8 km
  • CoCo Bongo Cancun6 km
  • Hard Rock Cafe Cancun6 km
  • Cancun Convention Center6.3 km
  • Poliforum Benito Juarez6.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-002571/2025

When to book a room at Paradisus Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Paradisus Cancún

  • Does Paradisus Cancun offer any special services for couples on honeymoon?

    Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Are there any adults-only areas at Paradisus Cancun?

    Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • What is the fastest way to get to Paradisus Cancun from the airport?

    The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • What kinds of activities are on offer at Paradisus Cancun?

    There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • What is the best room at Paradisus Cancun for families?

    Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Is it possible to arrange early check-in at Paradisus Cancun?

    Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Is any live music on offer at Paradisus Cancun?

    Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Where is Paradisus Cancún located?

    Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 10 km from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Paradisus Cancún.

  • When is check-in time and check-out time at Paradisus Cancún?

    Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancún.

  • Does Paradisus Cancún offer free parking?

    Yes, Paradisus Cancún offers free parking.

  • How far is Paradisus Cancún from the airport?

    Paradisus Cancún is 12.1 km from Cancun. Paradisus Cancún is 65.2 km from Cozumel.

  • Does Paradisus Cancún have a pool?

    Yes, Paradisus Cancún has a pool on-site.

  • How does KAYAK find such great Paradisus Cancún hotel deals?

    KAYAK scours the web for all room deals available at Paradisus Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancún.

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Cheapest

See cheapest stays in Cancún
4-star hotel
90% cheaperFiesta Americana Condesa Cancun8.5 Excellent (2,143 reviews)0.31 kmSnorkelling, Outdoor pool, beachfront$79+
4-star hotel
56% cheaperGrand Oasis Cancun6.3 Good (3,992 reviews)0.74 kmPrivate beach, Outdoor pool, Fitness centre$337+
4-star hotel
54% cheaper
Oh! Cancun On The Beach By Oasis
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4-star hotel
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4-star hotel
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5-star hotel
14% cheaperHard Rock Hotel Cancun7.8 Good (1,373 reviews)0.68 kmPrivate beach, Outdoor pool, Fitness centre$654+
5-star hotel
30% cheaper
Sandos Cancun
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.1
10.0 km
Cancun
12.1 km

Everything you need to know for your stay in Cancún