Prices are in New Zealand Dollars.

Paradisus Cancún

8.6
Excellent

Based on 4,195 reviews
 
Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
  +52 998 881 1100
Paradisus Cancún - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor $284
Melia $284
KAYAK $315
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Good to know

Distance to city centre 10.0 km
Location rating 8.5
Nearest airport Cancun
Distance to airport 12.1 km

Rooms

Check-in
Check-out

King rooms

$627+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$1,799 per night
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King bed
$627 per night
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King bed
$786 per night
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King bed
$789 per night
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King bed
$798 per night

Deluxe rooms

$510+

Photo
Bed type
Provider
Nightly base price
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Unknown
$510 per night

Premium rooms

$440+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$440 per night
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Unknown
$465 per night
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Unknown
$668 per night
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Unknown
$729 per night
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Unknown
$753 per night
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Unknown
$756 per night
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Unknown
$791 per night
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Unknown
$841 per night
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Unknown
$841 per night

Standard rooms

$383+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$383 per night
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Unknown
$418 per night
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Unknown
$426 per night
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Unknown
$468 per night
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Unknown
$494 per night
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Unknown
$564 per night

Executive rooms

$992+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$992 per night

Reviews

Pros

Cons

Traveller rating

90
20
11
1
1

Time of year

Traveller type

Show reviews that mention

+
all-inclusive resort in 13 reviews
amazing and the staff in 41 reviews
beach access in 26 reviews
beach and chairs in 29 reviews
beautiful hotel in 41 reviews
different areas in 3 reviews
different choices in 3 reviews
food is good in 47 reviews
maze like in 6 reviews
misters in 3 reviews
nice a place in 16 reviews
ocean view in 26 reviews
pics on booking in 7 reviews
plenty of activities in 10 reviews
suite room in 34 reviews
swimming pool in 24 reviews
time share in 16 reviews
years old in 3 reviews
  • Excellent
    Mar 2019
    10.0

    Service and food was amazing!

    Maybe the check in time can be shorter

  • Excellent
    Dec 2018
    8.5

    No jet skis making noise and pollution.

    Buffet restaurant understaffed.

  • Excellent
    Nov 2018
    9.4

    Amazing!!!

    Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!

    The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.

  • Good
    Jun 2016
    6.2

    hospitality

    too many kids food not that great

  • Okay
    Feb 2016
    6.0

    Decent

    Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.

    Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.

  • Okay
    Jun 2015
    4.8

    Run down

    Few staff members were very nice

    I stayed in this hotel few years ago and it was amazing, food, service, rooms, etc. but now it has become a very cheap hotel even the price is very high. The food might look nice and good but it absolutely horrible. If you are used to have good stuff, beware. Time share staff is a nightmare! I know they want to make business but they are crossing the line. Thia time they tricked my parents saying that some lady would nicely take them to their room when they arrived, no she took them to this desk where she spent one hour trying to convince them about time ahare,,, really??? We never complain but this time at check out we explained what we didnt like (food, time share, etc) and this staff member just said "oh, sorry. I will write that down" yeah right!! Also beware: there are 5 different pyramids and the pics that they have online it's only from the renovated rooms. Of course not all of them are renovated and we got stucked in this totally '80's room. Clean but decor is not what thw showed in the website. We pickes this hotel since my parents have been there at least 7 times, we regret to inform that this is the last time! So so so dissapointing. It all depends on what you are used to, that's all.

  • Excellent
    Apr 2015
    10.0

    Sit back and relax

    Even with the hotel at full capacity, I received the very best service.

    The royal service

  • Okay
    Feb 2015
    4.8

    Why this place sucks

    The beach was ok

    The $150 a night up sell to get a kind size bed when I though I had paid for one. That was supposed to have a butler but didn't The restaurants close too early . People trying to sell me a time share. The excessive incense and aromatherapy in building 5 barf.

  • Good
    Jan 2015
    8.0

    Beautiful beach

    This was a wonderful all inclusive resort with beautiful beachfront property! We enjoyed our stay although rooms are a little small and slightly dated. Need a few more beach chairs as well. Overall, a spot we will return to!

  • Excellent
    Aug 2014
    9.3

    EXCELLENT FOOD, DRINKS AND SERVICE (IN ROYAL SERVICE)

    IF YOU DONT PAY FOR ROYAL SERVICE IS JUST ANOTHER AVERAGE ALL INCLUSIVE. THEY TOOK A LONG TIME TO CLEAN THE ROOM (ALWAYS AFETER 4 PM)

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About

Overview

Paradisus Cancún is an all-inclusive resort that offers a relaxed atmosphere for couples, families and business travelers. Guests are invited to stay in one of the gorgeous suites, all of which feature high-end finishings, marble floors, a warm and comforting color pallet, stunning views and luxurious bedding. The resort itself offers a rich assortment of amenities which visitors are encouraged to take advantage of and enjoy throughout their stay. It has a Kids Zone, non-motorized watersports, more than five dining options, a beautiful 18-hole golf course, live entertainment, and a swim-up bar. Additionally, being situated right on the water makes Paradisus Cancún the ideal spot for visitors of all ages to swim in the crystal clear ocean, explore all that the underwater world has to offer, and make memories. Paradisus Cancún offers nine restaurants and five bars, all of which offer a unique menu. Guests can dine at the Tempo Restaurant, the Fuego Restaurant, the Market Grill, the Blue Agave, and the Avenue Bar. All dishes served at the resort are prepared with freshly caught seafood, seasonal produce, and top of the line ingredients. Thanks to its wonderful weather and amazing scenery, Paradisus Cancún has become a popular location for destination weddings of all sizes. The on-site event planner works closely with couples from all over the world to help couples in creating a fully customized wedding day that will exceed all of their wishes. The resort also hosts conventions, galas, and business meetings. There are plenty of sights, attractions, and places to shop nearby Paradisus Cancún. Visitors can enjoy the Majagua Fishing & Tours, La Gran Rueda Cancun, Plaza la Fiesta, and the Scorpion's Temple.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

Based on 4,195 reviews

9.0

WiFi

8.5

Location

7.0

Food

6.2

Room

Things to know

  • Friendly atmosphere
  • Nice building
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
Scuba diving
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Playground
Storage available
Terrace/Patio
Lift
Massage
Child pool
Express check out
Hairdryer
Coffee shop
Pets not allowed
Wedding services
Linens
Towels
Cable or satellite TV
Disabled access
Soap and shampoo provided
Laundry facilities
Private beach

Location

Most popular landmarks

  • Museo Maya de Cancun 1.4 km
  • Kukulcan Plaza 2.2 km
  • Playa Marlin 2.4 km
  • Playa Delfines 2.7 km
  • El Rey Ruins 2.8 km
  • Acuario Interactivo 3 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 12.1 km
Playa Del Carmen 60.5 km

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