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Paradisus Cancun
5 stars

Paradisus Cancun

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 1100
From
$530
Cheapest

rate per night

7.8
Good
based on 811 reviews
811 reviews
Room type
Provider
Nightly total
King room
Double room
Queen room

Photos of Paradisus Cancun

Overview

Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive provide spacious windows and a rain-style shower. A 50-inch flat-screen cable TV, minibar and air conditioning are included. Guests have access to YHI Spa, offering a variety of traditional therapies. The Paradisus Cancun All Inclusive offers 17 restaurants and bars including the poolside Fahrenheit and the elegant Sal Steak Cave. The Paradisus Cancun All Inclusive is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun.
7.8
Good rating
Based on 811 verified guest reviews

Latest deals for Paradisus Cancun

Wed 9/7
Thu 10/7
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Queen room
2 queen beds
bed type unknown
King room
1 king bed
2 queen beds
1 king bed
Double room
1 double bed
1 twin bed
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Paradisus Cancun

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Water sport facilities (on site)
  • Night club

Dining

  • Grocery deliveries
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Complimentary breakfast
  • Playground

Pool and spa

  • Spa
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

General

  • Family rooms
  • Lake view
  • Storage available
  • Sea view
  • Seating area
  • Telephone

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Books
  • TV

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Workspace

  • Desk

Reviews of Paradisus Cancun

7.8
Good
811 verified ratings
Wonderful
410
Very good
136
Good
87
Okay
45
Fair
48
Mediocre
35
Poor
50

Summary of reviews

Pros (+)
Cons (-)
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Score by provider

All reviews

2.0
Poor
Anonymous, Jan 2024
Food and staff at the restaurant were extremely bad. Good beach, okay pool, but waiters are really unprofessional and rude. So much food seems to be wasted as it is days-old and taste really bad
8.0
Very good
Chris, Oct 2019
Pros (+) Relaxed environment
Cons (-) the Service and variety of foods
7.7
Good
Elizabeth, Aug 2019
Cons (-) They closed 3 restaurants and meal planning was difficult to say the least.
10
Wonderful
Anonymous, Mar 2019
Pros (+) Service and food was amazing!
Cons (-) Maybe the check in time can be shorter
8.5
Very good
Anonymous, Dec 2018
Pros (+) No jet skis making noise and pollution.
Cons (-) Buffet restaurant understaffed.
9.4
Wonderful
Julie, Nov 2018
Pros (+) Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons (-) The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
6.2
Okay
Whyhate, Jun 2016
Pros (+) hospitality
Cons (-) too many kids food not that great
6.0
Okay
Chris, Feb 2016
Pros (+) Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.
Cons (-) Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.

Location

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Spa at The Royal Sands1.7 km
  • Iberostar Cancun Peninsula Convention Centre2 km
  • Iberostar Golf Club Cancun2.2 km
  • Kukulcan Plaza2.2 km
  • Playa Delfines2.6 km
  • El Rey Ruins2.8 km
  • La Isla Shopping Mall3.1 km
  • Cancun Golf Club at Pok Ta Pok5.8 km
  • CoCo Bongo Cancun6 km
  • Hard Rock Cafe Cancun6 km
  • Cancun Convention Center6.3 km
  • Poliforum Benito Juarez6.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Paradisus Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Paradisus Cancun

  • Does Paradisus Cancun offer any special services for couples on honeymoon?

    Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Are there any adults-only areas at Paradisus Cancun?

    Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • What is the fastest way to get to Paradisus Cancun from the airport?

    The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • What kinds of activities are on offer at Paradisus Cancun?

    There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • What is the best room at Paradisus Cancun for families?

    Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Is it possible to arrange early check-in at Paradisus Cancun?

    Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Is any live music on offer at Paradisus Cancun?

    Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Where is Paradisus Cancun located?

    Paradisus Cancun is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 10 km from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Paradisus Cancun.

  • When is check-in time and check-out time at Paradisus Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancun.

  • Does Paradisus Cancun offer free Wi-Fi?

    Yes, Paradisus Cancun offers free Wi-Fi.

  • Does Paradisus Cancun offer free parking?

    Yes, Paradisus Cancun offers free parking.

  • How far is Paradisus Cancun from the airport?

    Paradisus Cancun is 12.1 km from Cancun. Paradisus Cancun is 65.2 km from Cozumel.

  • Does Paradisus Cancun have a pool?

    Yes, Paradisus Cancun has a pool on-site.

  • How does KAYAK find such great Paradisus Cancun hotel deals?

    KAYAK scours the web for all room deals available at Paradisus Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancun.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.2
10.0 km
Cancun
12.1 km