Paradisus Cancún

Paradisus Cancún

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 1100

rate per night


based on 395 reviews

Paradisus Cancún
Sat 6/8
Sun 7/8

About Paradisus Cancún

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Located in Cancun, Paradisus by Melia Cancun is a short drive from Petempich Bay and offers disabled parking. It also provides outdoor tennis courts, an outdoor pool and a private beach.

A variety of premium services are available for guests of Paradisus by Melia Cancun, such as 24-hour room service, valet parking and an express check-in and check-out feature. Guests can take advantage of the recreational activities available, such as a sauna and a BBQ/picnic area. It also provides a kids club, a beauty centre and an all-inclusive meal plan.

Each room at the resort offers a mini bar and all the essentials for a comfortable stay. Hot drinks can be made with tea and coffee supplies.

The resort features restaurant and bar where guests are able to unwind of an evening. For those preferring to eat out, the surrounding neighbourhood provides several bars and restaurants with a range of different cuisines.

Paradisus by Melia Cancun has easy access to Spa at The Royal Sands. Iberostar Cancun Golf Course and Hard Rock Cafe Cancun are in close proximity to the property.

Photos of Paradisus Cancún

Latest deals for Paradisus Cancún

Sun 7/8
Thu 11/8
Show deals with
King rooms($604 - $983)
King room
no bed type specified
no bed type specified


$604 total123Milhas
1 king bed

1 king bed



$650 totalPrestigia
1 king bed

1 king bed



$875 totalKAYAK
Double rooms($666 - $883)
Double room
no bed type specified
no bed type specified


2 double beds

2 double beds



$745 totalPrestigia
no bed type specified
no bed type specified


$821 totaltravelup
Luxury rooms($616 - $1,590)
Luxury Room
no bed type specified
no bed type specified


$616 totalFINDHOTEL
no bed type specified
no bed type specified


$627 totalPriceline
no bed type specified
no bed type specified


$651 totaltravelup
Standard rooms($221 - $845)
Standard Room
no bed type specified
no bed type specified


$221 totalSnaptravel
no bed type specified
no bed type specified


$490 totalStayforlong
no bed type specified
no bed type specified


$515 totaltravelup
Deluxe rooms($707 - $1,174)
Deluxe room
no bed type specified
no bed type specified


$707 totaltravelup
no bed type specified
no bed type specified


no bed type specified
no bed type specified


$744 totalFINDHOTEL
Superior rooms($847)
Superior room
no bed type specified
no bed type specified


$847 totalStayforlong

Amenities at Paradisus Cancún

  • Water sport facilities (on site)
  • Snorkelling
  • Beachfront
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Coffee machine
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe


  • Grocery deliveries
  • Packed lunches
  • Breakfast included
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Services and conveniences

  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Mini-market on site
  • Tour desk
  • Private check-in/check-out
  • Ticket service
  • Safety deposit box

Things to do

  • Casino
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Water sport facilities (on site)


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins


  • Family rooms
  • Lake view
  • Beachfront
  • Sea view
  • Seating area
  • Telephone

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Books

Pool and spa

  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage


  • Kitchenware
  • Kitchenette
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Lift


  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub

Parking and transportation

  • Shuttle service (additional charge)
  • Private parking
  • Valet parking


  • Garden
  • Beach towels
  • Balcony


  • Ironing service
  • Trouser press
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Desk

Family friendly

  • Child-friendly
  • Indoor play area
  • Kids' club


  • Aerobics
  • Fitness centre


  • Alarm clock

Reviews of Paradisus Cancún

GreatBased on 395 verified guest reviews

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8.0 Great
Pros:Relaxed environment
Cons:the Service and variety of foods
7.7 Good
Cons:They closed 3 restaurants and meal planning was difficult to say the least.
10.0 Excellent
Pros:Service and food was amazing!
Cons:Maybe the check in time can be shorter
8.5 Great
Pros:No jet skis making noise and pollution.
Cons:Buffet restaurant understaffed.
9.4 Excellent
Pros:Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons:The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
6.2 Okay
Cons:too many kids food not that great
6.0 Okay
Pros:Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.
Cons:Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.
4.8 Mediocre
Pros:Few staff members were very nice
Cons:I stayed in this hotel few years ago and it was amazing, food, service, rooms, etc. but now it has become a very cheap hotel even the price is very high. The food might look nice and good but it absolutely horrible. If you are used to have good stuff, beware. Time share staff is a nightmare! I know they want to make business but they are crossing the line. Thia time they tricked my parents saying that some lady would nicely take them to their room when they arrived, no she took them to this desk where she spent one hour trying to convince them about time ahare,,, really??? We never complain but this time at check out we explained what we didnt like (food, time share, etc) and this staff member just said "oh, sorry. I will write that down" yeah right!! Also beware: there are 5 different pyramids and the pics that they have online it's only from the renovated rooms. Of course not all of them are renovated and we got stucked in this totally '80's room. Clean but decor is not what thw showed in the website. We pickes this hotel since my parents have been there at least 7 times, we regret to inform that this is the last time! So so so dissapointing. It all depends on what you are used to, that's all.
10.0 Excellent
Pros:Even with the hotel at full capacity, I received the very best service.
Cons:The royal service
4.8 Mediocre
Pros:The beach was ok
Cons:The $150 a night up sell to get a kind size bed when I though I had paid for one. That was supposed to have a butler but didn't The restaurants close too early . People trying to sell me a time share. The excessive incense and aromatherapy in building 5 barf.


Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Museo Maya de Cancun1.4 km
  • Kukulcan Plaza2.2 km
  • Playa Marlin2.4 km
  • Playa Delfines2.7 km
  • El Rey Ruins2.8 km
  • Acuario Interactivo3 km
  • Playa Chac Mool5.6 km
  • Cancun Golf Club at Pok Ta Pok5.7 km
  • Forum Beach6.2 km
  • Playa Tortugas6.2 km
  • Playa Caracol6.5 km
  • Delphinus Punta Cancún6.7 km



Check in anytime after 16:00, check out anytime before 10:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Paradisus Cancún

  • Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 9.9 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Paradisus Cancún.

  • Check-in time is 16:00 and check-out time is 10:00 at Paradisus Cancún.

  • Paradisus Cancún is 12 km from Cancun. Paradisus Cancún is 65.2 km from Cozumel.

  • No, pets are not allowed at Paradisus Cancún.

  • Yes, Paradisus Cancún has a pool on-site.

  • KAYAK scours the web for all room deals available at Paradisus Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancún.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

9.9 km

Location rating


Nearest airport


Distance to airport

12.0 km