Good to know
|Distance to city centre||10.0 km|
|Distance to airport||12.1 km|
|"Great time second time here!!"||(in 5 reviews)|
|"Great food and variety of restaurants."||(in 43 reviews)|
|"The customer service was excellent."||(in 22 reviews)|
|"Room need up dating"||(in 8 reviews)|
|"All of them closed at the same time."||(in 4 reviews)|
Time of year
Show reviews that mention
|beach access||in 26 reviews|
|beautiful hotel||in 43 reviews|
|different areas||in 3 reviews|
|food is good||in 61 reviews|
|great place||in 19 reviews|
|great staff||in 66 reviews|
|maze like||in 6 reviews|
|misters||in 3 reviews|
|ocean view||in 26 reviews|
|pics on booking||in 3 reviews|
|room service||in 29 reviews|
|second time||in 16 reviews|
|suite room||in 42 reviews|
|swimming pool||in 28 reviews|
|time share||in 3 reviews|
|variety of restaurants||in 3 reviews|
Staff Cleanness Pool Gym Food could be better
Music was way too loud at the beach resort
The food was great. The food help was great. The pool side help at royal service were great.
The smells. Lots of sewer smells and sour smells. Our butler was terrible. Never would confirm anything and didn’t make sure we were doing good or checking in. She really dropped the ball. If we didn’t push, it wouldn’t get done.
The choice of restaurants in that hotel was just amazing. Clean and organised rooms. Comfortable beds
Staff was sometimes not available as we would have wished. Cheching in and out was quite a long procedure
Atmosphere, great location & Friendly staff
Would like it heated indoor pool or Jacuzzi for cold night. Food need to be warmer/hotter. Everything was lukewarm at best.
Good beach and food.
Bad air condition. I had to pay twice at checkin, because the card which i paid with few months ago didnt exist any more.
Paradisus Cancún is an all-inclusive resort that offers a relaxed atmosphere for couples, families and business travelers. Guests are invited to stay in one of the gorgeous suites, all of which feature high-end finishings, marble floors, a warm and comforting color pallet, stunning views and luxurious bedding.
The resort itself offers a rich assortment of amenities which visitors are encouraged to take advantage of and enjoy throughout their stay. It has a Kids Zone, non-motorized watersports, more than five dining options, a beautiful 18-hole golf course, live entertainment, and a swim-up bar. Additionally, being situated right on the water makes Paradisus Cancún the ideal spot for visitors of all ages to swim in the crystal clear ocean, explore all that the underwater world has to offer, and make memories.
Paradisus Cancún offers nine restaurants and five bars, all of which offer a unique menu. Guests can dine at the Tempo Restaurant, the Fuego Restaurant, the Market Grill, the Blue Agave, and the Avenue Bar. All dishes served at the resort are prepared with freshly caught seafood, seasonal produce, and top of the line ingredients.
Thanks to its wonderful weather and amazing scenery, Paradisus Cancún has become a popular location for destination weddings of all sizes. The on-site event planner works closely with couples from all over the world to help couples in creating a fully customized wedding day that will exceed all of their wishes. The resort also hosts conventions, galas, and business meetings.
There are plenty of sights, attractions, and places to shop nearby Paradisus Cancún. Visitors can enjoy the Majagua Fishing & Tours, La Gran Rueda Cancun, Plaza la Fiesta, and the Scorpion's Temple.
based on 4,802 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Paradisus Cancún
Does Paradisus Cancun offer any special services for couples on honeymoon?
Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.
Are there any adults-only areas at Paradisus Cancun?
Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.
What is the fastest way to get to Paradisus Cancun from the airport?
The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.
What kinds of activities are on offer at Paradisus Cancun?
There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.
What is the best room at Paradisus Cancun for families?
Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.
Is it possible to arrange early check-in at Paradisus Cancun?
Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.
Is any live music on offer at Paradisus Cancun?
Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week. (Prices checked 05/04/19).
Where is Paradisus Cancún located?
Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Zona Hotelera - Hotel Zone District, 10 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Paradisus Cancún.
When is check-in time and check-out time at Paradisus Cancún?
Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancún.
Does Paradisus Cancún offer free Wi-Fi?
Yes, Paradisus Cancún offers free Wi-Fi.
Does Paradisus Cancún offer free parking?
No, Paradisus Cancún does not offer free parking.
Does Paradisus Cancún offer free airport shuttle service?
No, Paradisus Cancún does not offer free airport shuttle service.
How far is Paradisus Cancún from the airport?
Paradisus Cancún is 12.1 km from Cancun. Paradisus Cancún is 65.2 km from Cozumel.
Can you bring pets to Paradisus Cancún?
No, pets are not allowed at Paradisus Cancún.
Does Paradisus Cancún have a pool?
Yes, Paradisus Cancún has a pool on-site.
Reviews about Paradisus Cancún
Most popular landmarks
- Museo Maya de Cancun 1.4 km
- Kukulcan Plaza 2.2 km
- Playa Marlin 2.4 km
- Playa Delfines 2.7 km
- El Rey Ruins 2.8 km
- Acuario Interactivo 3 km