Wed 21/10
-
Thu 22/10
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering bright, modern rooms with a private terrace overlooking the Caribbean Sea or Nichupté Lagoon, this beachfront resort is 25 minutes drive from Cancún International Airport. Fine restaurants and nightlife are featured. Rooms at the Paradisus Cancun All Inclusive provide spacious windows and a rain-style shower. A 50-inch flat-screen cable TV, minibar and air conditioning are included. Guests have access to YHI Spa, offering a variety of traditional therapies. The Paradisus Cancun All Inclusive offers 17 restaurants and bars including the poolside Fahrenheit and the elegant Sal Steak Cave. The Paradisus Cancun All Inclusive is less than 11 km from Ventura Park and 30-minutes' drive from downtown Cancun.
8.0
Very good
819 reviews

Latest deals for Paradisus Cancún

Wed 21/10
-
Thu 22/10
Deals from
$616
•Cheapest rate per night
Compare prices for Double room, King room and 4 more Paradisus Cancún deals.
Double room, bed type unknown
$616
nightly with fees
King room, 1 king bed
$830
nightly with fees
Standard Room, bed type unknown
$703
nightly with fees
Standard Room, bed type unknown
$705
nightly with fees
Double room, 2 double beds
$872
nightly with fees
Standard Room, bed type unknown
$1,153
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Paradisus Cancún

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop

Reviews of Paradisus Cancún

8.0
Very good
819 verified ratings
Wonderful
418
Very good
135
Good
88
Okay
44
Fair
49
Mediocre
35
Poor
50

Summary of reviews

Guests say
Guests praised the hotel's beautiful location, breakfast variety, and some aspects of the staff's friendliness. However, many reviews highlighted issues with cleanliness, outdated rooms, and maintenance problems. Service was often described as slow, unhelpful, or disorganized, with several complaints about unfulfilled promises and extra charges for amenities. While some guests appreciated the spaciousness of the property and certain positive experiences, overall satisfaction was mixed due to recurring problems with service and cleanliness.
AI-generated from customer reviews
Breakfast9 out of 10
Location8 out of 10
Room Size5 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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All reviews

2.0
Poor
Anonymous, Jan 2024
Food and staff at the restaurant were extremely bad. Good beach, okay pool, but waiters are really unprofessional and rude. So much food seems to be wasted as it is days-old and taste really bad
8.0
Very good
Chris, Oct 2019
Pros (+) Relaxed environment
Cons (-) the Service and variety of foods
7.7
Good
Elizabeth, Aug 2019
Cons (-) They closed 3 restaurants and meal planning was difficult to say the least.
10
Wonderful
Anonymous, Mar 2019
Pros (+) Service and food was amazing!
Cons (-) Maybe the check in time can be shorter
8.5
Very good
Anonymous, Dec 2018
Pros (+) No jet skis making noise and pollution.
Cons (-) Buffet restaurant understaffed.
9.4
Wonderful
Julie, Nov 2018
Pros (+) Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
Cons (-) The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.

Location

Boulevard Kukulkan Km 16.5, 77500 Cancún, Quintana Roo

What's nearby

  • Spa at The Royal Sands1.7 km
  • Iberostar Cancun Peninsula Convention Centre2 km
  • Iberostar Golf Club Cancun2.2 km
  • Kukulcan Plaza2.2 km
  • Playa Delfines2.6 km
  • El Rey Ruins2.8 km
  • La Isla Shopping Mall3.1 km
  • Cancun Golf Club at Pok Ta Pok5.8 km
  • CoCo Bongo Cancun6 km
  • Hard Rock Cafe Cancun6 km
  • Cancun Convention Center6.3 km
  • Poliforum Benito Juarez6.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 005-007-002571/2025

Paradisus Cancún

Which month has the cheapest rates at Paradisus Cancún?

The cheapest month to stay at Paradisus Cancún is September, with an average nightly rate of $819. The most expensive month is December at $1,293 per night.

What is the cheapest day to book Paradisus Cancún?

The cheapest day to book Paradisus Cancún is Saturday, with an average nightly rate of $904. The most expensive day is Tuesday at $1,204 per night.

How far in advance should you book Paradisus Cancún?

To get the best price at Paradisus Cancún, book around 11 weeks in advance. This could save you approximately 28% compared to booking last minute.

FAQs when booking at Paradisus Cancún

  • Does Paradisus Cancun offer any special services for couples on honeymoon?

    Guests choosing to celebrate their honeymoon at Paradisus Cancun can choose from several romantic packages. The "Charm" package features a romantic breakfast in bed, a private three-course dinner followed by an in-room set up of chilled champagne and rose petals, a 25m couple’s massage, discount on spa services and late checkout subject to availability. The "Passion" package includes all these elements plus a complimentary fruit platter and bottle of sparkling wine, a scented bubble bath and use of an in-house sound system during your romantic dinner.

  • Are there any adults-only areas at Paradisus Cancun?

    Booking one of the Royal Service rooms at Paradisus Cancun will give you exclusive access to some of the adults-only areas of the hotel, including a separate pool, reserved beach area, restaurant, service lounge and library. Other benefits of this service include a butler, luggage packing assistance, and in-room touches like aromatherapy, newspaper delivery and nightly turndown. Whether you have booked the Royal Service or not, several of the resort bars are also adults-only areas, including Blue Agave and Coco’s Beach Club.

  • What is the fastest way to get to Paradisus Cancun from the airport?

    The hotel is located a 15-20m drive from Cancun Airport, so you can choose to pick up a rental car or take a taxi. A taxi will probably cost around 660-750 MXN (35-40 USD) if you opt for a prepaid service. Some companies also offer shared shuttles with a waiting time of around 20m and rates as low as 225 MXN (12 USD) per person.

  • What kinds of activities are on offer at Paradisus Cancun?

    There are many on-site activities offered at the hotel, with a program that changes regularly to keep guests constantly entertained. Options during your stay may include the likes of a tequila tasting, sushi-making workshop or wine tasting. If you’re looking to stay a bit more active on vacation, check out the range of yoga, boot camp, spinning and Pilates classes or book a personal trainer for some dedicated beachside workout sessions.

  • What is the best room at Paradisus Cancun for families?

    Families can ensure they have a great time on vacation by booking one of the Family Concierge suites or junior suites, which come with views of the lagoon or ocean and, in some cases, a private terrace and separate bedrooms. All suites at Paradisus Cancun in the Family Concierge category include access to a personalized concierge service and in-room benefits such as children’s beach kits, slippers, drinks, bathrobes, bathroom amenities and pillows, an activities menu, a Playstation upon request, and a turndown service with milk and cookies.

  • Is it possible to arrange early check-in at Paradisus Cancun?

    Early check-in may be granted subject to availability, but even if your room isn’t ready when you arrive, you can still ask to check in and start using the resort amenities while you wait.

  • Is any live music on offer at Paradisus Cancun?

    Yes, live music is on offer at the hotel on some evenings – check with the front desk to find out what’s on during your stay. For those looking for modern beats in a contemporary setting, the Red Lounge is the place to head to for exciting DJ sets every night of the week.(Prices checked 05/04/19).

  • Where is Paradisus Cancún located?

    Paradisus Cancún is located at Boulevard Kukulkan Km 16.5 in Hotel Zone, 10 km from the centre of Cancún. Spa at The Royal Sands is the closest landmark to Paradisus Cancún.

  • When is check-in time and check-out time at Paradisus Cancún?

    Check-in time is 15:00 and check-out time is 12:00 at Paradisus Cancún.

  • Does Paradisus Cancún offer free Wi-Fi?

    Yes, Paradisus Cancún offers free Wi-Fi.

  • Does Paradisus Cancún offer free parking?

    Yes, Paradisus Cancún offers free parking.

  • How far is Paradisus Cancún from the airport?

    Paradisus Cancún is 12.1 km from Cancun. Paradisus Cancún is 65.2 km from Cozumel Intl.

  • Does Paradisus Cancún have a pool?

    Yes, Paradisus Cancún has a pool on-site.

  • How does KAYAK find such great Paradisus Cancún hotel deals?

    KAYAK scours the web for all room deals available at Paradisus Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Paradisus Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Paradisus Cancún.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

10.0 km
Cancun
12.1 km