|"Italian restaurant was superb"||(in 6 reviews)|
|"Modern clean hotel.with great staff"||(in 67 reviews)|
|""Amazing staff, great food and secure""||(in 42 reviews)|
|"WiFi service not that good"||(in 5 reviews)|
|"Also hard to get reservations."||(in 5 reviews)|
|"The hotel didn!t compnsate the incovinience."||(in 11 reviews)|
|staff was very friendly||in 149 reviews|
|food was excellent||in 115 reviews|
|bar on the beach||in 64 reviews|
|hotel was very clean||in 48 reviews|
|great service||in 29 reviews|
|pools||in 26 reviews|
|amazing view||in 21 reviews|
|make reservations||in 17 reviews|
|la paloma||in 16 reviews|
|italian restaurant||in 10 reviews|
|room was beautiful||in 7 reviews|
|da vinci||in 6 reviews|
|hit or miss||in 6 reviews|
|spring break||in 4 reviews|
|double beds||in 3 reviews|
|sun lounges||in 3 reviews|
The staff was wonderful! Everything was clean.
The facilities are old and the beds poor. Many guests, mainly Americans, ignored the face mask requirements.
wifi too poor
We love the Omni! Great service and the food is always delicious!!
Nothing! Everything was perfect!
Overall, a great place to go and relax
Staff, view, food were all top-notch. Location is great and just a van ride from the airport. Nice options to walk on the beach. I do recommend this place, you will have a nice relaxing time, glad that they welcome families.
Never a fan of the time share sales folks hanging in the lobby. Some of the music contained inappropriate lyrics for nearby kids to hear; also encouraging a drinking game in earshot of kiddos not the best with entertainment staff on the mic. Men’s bathroom near KUKU’s needs some TLC with a screwdriver on portions and door knob.
Excellent staff and very comfortable hotel
The receptionsit LULU was amazing, our first point of contact at the hotel. Everyone was so ready to help at any point of time. Robert and alonzo from the buffet restaurant section were outstanding. Made our experience sooo good. My family is very very happy with the everything.
Stingy with their liquids
Not over crowded. Close to airport.
They ration their bottled water. Once you use yours for the day, which isn't much, you have to pay to get restocked or hope the lobby bar hasn't run out for the day.
Food was just OK
This is a great family resort. Great staff, beautiful beach and a wide selection of yummy food. I highly recommend this resort!
The hotel is very clean with very friendly staff. We got upgraded for a very nice room for free (was cheap to upgrade to start with). The food in the buffet is the best (most hotels in cancun lack descent food). Two swimming pool with lot of space for everyone. Really recommend the hotel
Omni Cancun Resort was one of the nicest places I've ever stayed. The staff was very helpful and attentive. Our bartender Orlando was the best and very entertaining. Fedrico, Miguel, and Victor also took very good care of us in the restaurants and bar. The resort offers all sorts of interactive events that made the stay all the better. Between the live dinner shows, the excursions, and the daily events at the resort pools there was always something to keep us entertained.
8 Night, 9 Day stay at the Omni - all around fanta
The hotel was nice, the staff was really friendly and a great experience all around. Arturo and Ignacio were excellent and provided top notch service! We enjoyed the pool staff, activities, music, games, food choices, beach and view. I think for the money this was an excellent choice for an all inclusive. We will certainly come back again!
The buffet was hit or miss but there were other options available as well. The wifi was spotty and poor at times outside of the lobby area. There was a bit of sea weed on the beach but nothing that could deter us from staying again.
Most Impressive All Inclusive Visit EVER!
I have visited MANY all inclusive hotels, and OMNI Cancun was BY FAR, the BEST food I have EVER had! We ate at almost every single restaurant on site while we were there and did not have a single bad thing to say about anything we ate. It was better than most restaurants that you go out and pay for! There was a TON of staff and we hardly ever waited long for anything. They were very accommodating. The rooms were beautiful and in pristine condition. We loved using the gym, tennis courts, basketball court, volleyball court, pools and sauna. I will definitely be back! =)
We did get a bit tired of all of the sales people constantly trying to sell you excursions and had to call down multiple days to request mini fridge to be restocked after housekeeping cleaned.
Omni Cancun Hotel & Villas is an all-inclusive resort in Cancun that provides guests with the spirit of Mayan culture and lavish amenities. Hotel highlights include a full-service spa, all-inclusive dining choices, and a plethora of daily resort activities.
Adults can unwind at the day spa in the resort that provides treatment options like massages, facials, haircuts, and manicures. Special packages are also available here for groups or for individuals who wish to spend a full day at the spa.
This resort also has many outdoor activities to choose from. Some of which include swimming in the pool, raising turtle awareness through the Turtle Program, and relaxing on one of many white sandy beaches. Kid parties are also available here on Sundays, which includes fun games and piñata contests.
Water sports, fishing, and boating activities are popular here as well. Guests may indulge in thrilling bingo nights, or learn how to dance through the exciting classes at Omni Cancun Hotel & Villas. For a dining experience that highlights Mexican and Caribbean food, visitors will enjoy the variety of bars and restaurants here. Guests can dine at Da Vinci Restaurant, La Vista, and La Paloma. The all-inclusive menus include unlimited food, drinks, and room service at any time of the day.
Omni Cancun Hotel & Villas has rooms that are decked with marble floors, large windows, and comfortable seating areas. Three-story villas with more than 2,000 square feet of space and suites like the Presidential with a full living and dining room along with a rooftop terrace are also offered here for a premier lodging experience.
When vacationing in Cancun, travelers can indulge in the thrill of water sports and upscale spa services at the Omni Cancun Hotel & Villas.
based on 195 reviews
Policies vary by room type and provider.
For kids, the hotel offers the Omni Kids Crew program which focuses on young kids. When checking in, kids receive a backpack filled with fun kid items. Kids also receive milk and cookies which are delivered to their room on the very first night. In restaurants, kids can color in the Kids Crew coloring menu. Kids who are between the ages of 5 and 12 have a play area just for them. The area has play kitchens, games, three Wii game systems, a huge television, and a large play area. The club is supervised at all times and is available from 9:00 pm to 6:00 pm daily.
A few cultural activities are available close to the hotel. About 1 mi away, the Mayan ruins of Ruinas del Rey is a local attraction in the area where travelers can learn more about the local culture and history. Several shopping locations are also available for guests who want to pick up gifts such as the open-air mall, La Isla Mall, which is about 2.5 mi away.
Some of the activities available for a small fee are horseback riding, windsurfing, fishing, and an 18-hole golf course. For fishing, guests can contact the recreation department to book a fishing trip or charter a boat. There is also a scuba diving class for those who want to learn to dive.
The hotel also has a jacuzzi that seats up to 35 guests and overlooks the ocean. Specialized treatments for stress relief is offered in several ways. Reﬂexology, therapeutic massages, hot stone massages, wraps and facials are offered at the full-service spa and saloon.
The cheapest way to travel from the airport is by the Rivera bus or ADO. The average price is 40 MXN (2 USD). Taking a taxi is a little more convenient and it is best to buy the ticket from an authorized machine located by the taxis. The fare is about 400 MXN (20 USD). The hotel recommends travelers to arrange their transportation prior to arriving to Cancun by going through a third-party agency.
The hotel has six restaurants on site with a wide range of local cuisine. Kids also can eat one free meal though restrictions apply. There are several restaurants, so it is best to try one for each meal. Two restaurants open for dinner are the La Vista restaurant which serves Asian food and the Da Vinci serves Italian and Mediterranean food. La Paloma is an international buffet open for breakfast, lunch and dinner. Pina Colada serves breakfast, lunch and dinner and serves seafood and BBQ. Viva Mexico serves Mexican and is open for lunch. Lastly, the Sushi Bar is open during lunch. (Prices checked 07/06/19).
Omni Cancun Hotel & Villas is located at Boulevard Kukulcan 16.5 L48 M53 in Hotel Zone, 10.6 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Omni Cancun Hotel & Villas.
Check-in time is 15:00 and check-out time is 12:00 at Omni Cancun Hotel & Villas.
Yes, Omni Cancun Hotel & Villas offers free Wi-Fi.
Yes, Omni Cancun Hotel & Villas offers free parking.
No, Omni Cancun Hotel & Villas does not offer free airport shuttle service.
Omni Cancun Hotel & Villas is 11.3 km from Cancún. Omni Cancun Hotel & Villas is 64.2 km from Cozumel.
Yes, Omni Cancun Hotel & Villas has a pool on-site.
Omni Cancun Hotel & Villas has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.