Prices are in New Zealand Dollars.

Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 3600

Cheapest
rate per night

9.0

Excellent
based on 5,001 reviews
Hard Rock Hotel Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $66
Roomer $460
Roomer $495
TripAdvisor
Roomer
Roomer

Good to know

Distance to city centre 9.5 km
Location rating 8.9
Nearest airport Cancun
Distance to airport 12.5 km

Rooms

Check-in
Check-out

Deluxe rooms

$66+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$1,199 per night
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Unknown
$1,338 per night
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Unknown
$394 per night
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Unknown
$460 per night
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King bed
$495 per night
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Unknown
$535 per night
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Unknown
$536 per night
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Unknown
$569 per night
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Unknown
$590 per night
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Unknown
$592 per night
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King bed
$594 per night
IMAGE
Unknown
$601 per night
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Unknown
$610 per night
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Unknown
$610 per night
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Unknown
$613 per night
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Unknown
$615 per night
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Unknown
$634 per night
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Unknown
$637 per night
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Unknown
$638 per night
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Unknown
$658 per night
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Unknown
$659 per night
IMAGE
King bed
$66 per night
IMAGE
King bed
$690 per night
IMAGE
King bed
$738 per night
IMAGE
Unknown
$738 per night
IMAGE
King bed
$747 per night
IMAGE
Unknown
$755 per night
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Unknown
$757 per night
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Unknown
$762 per night
IMAGE
King bed
$763 per night
IMAGE
Double bed
$765 per night
IMAGE
Double bed
$766 per night
IMAGE
King bed
$785 per night
IMAGE
Unknown
$793 per night
IMAGE
Double bed
$801 per night
IMAGE
Unknown
$801 per night
IMAGE
Unknown
$803 per night
IMAGE
King bed
$822 per night
IMAGE
Double bed
$831 per night
IMAGE
Unknown
$832 per night
IMAGE
Unknown
$834 per night
IMAGE
Unknown
$835 per night
IMAGE
Double bed
$839 per night
IMAGE
Unknown
$843 per night
IMAGE
Unknown
$895 per night
IMAGE
Double bed
$921 per night

Leisure rooms

$3,135+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$3,135 per night
IMAGE
Unknown
$3,364 per night

Double rooms

$504+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$1,168 per night
IMAGE
King bed
$504 per night
IMAGE
King bed
$553 per night
IMAGE
Double bed
$606 per night
IMAGE
Unknown
$648 per night
IMAGE
Double bed
$652 per night
IMAGE
Unknown
$745 per night
IMAGE
Unknown
$865 per night
IMAGE
Unknown
$878 per night
IMAGE
King bed
$995 per night

Standard rooms

$963+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$963 per night

Reviews

Pros

Cons

Traveller rating

80
13
7
2
0

Time of year

Traveller type

Show reviews that mention

+
activities were fun in 3 reviews
amazing views in 12 reviews
doors closed in 9 reviews
excellent service in 26 reviews
food was very good in 63 reviews
good hotel in 37 reviews
mani in 3 reviews
pedi in 3 reviews
room service in 29 reviews
room the bed in 9 reviews
staff amazing in 68 reviews
thanks to marco in 10 reviews
  • Good
    Sep 2019
    6.3

    Quiero un habitacion 9-26 through 10/6 2019

    Quiero un habitacion 9-26 through 10/6 2019

  • Excellent
    Sep 2019
    10.0

    Everything was so good all things were good best place ever

    If the ride was cheaper or free to go to and from the airport

  • Excellent
    Sep 2019
    10.0

    Everyone and everything about the hard rock Cancún is amazing

    N/A

  • Excellent
    Sep 2019
    8.3

    Easy access everywhere...Alex from Rock Royalty was our assistance and he was the best!!!

    The bathrooms next to the Zen restaurant during the evening were filthy every night. The pool area could use a third bartender; they were super busy and the drinks were crappy from time to time.

  • Excellent
    Sep 2019
    10.0

    Very clean, excellent details! We spend a real good time there,the staff is committed to making us have fun!

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Hard Rock Hotel Cancun offers guests a relaxing and scenic all-inclusive experience for singles, couples, and families. The hotel is hip and modern, with a full range of amenities and activities to ensure that guests are never bored.

The hotel offers a wide selection of accommodations that will suit parties of all sizes. Each room comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, and the hotel’s Rock Spa brand of amenities. Other special hotel features include a top-shelf, in-room liquor dispenser, room service, unlimited access to the golf course, fitness center, pool and beachside services, free Wi-Fi, and unlimited phone calls to the continental U.S. and Canada.

All packages are all-inclusive, meaning that guests have 24/7 access to food, cocktails, and in-room drinks. There are nine world-class restaurants that guests can choose from including Zen for Asian-inspired fine dining, Ciao for internationally inspired breakfast and Italian cuisine, or Ipanema, which serves the Caribbean and authentic Brazilian food. There are also other delis and cafes that offer a variety of casual dining experiences.

The Hard Rock Hotel Cancun makes it easy for guests to relax with several pools and a full on-site spa. Guests can take advantage of massages, facials, body treatments, and other techniques that will rejuvenate the mind, body, and soul. The hotel has a lagoon-style pool, water sports activities, swim-up bars, and three outdoor Hydro-Spa tubs. Guests can also experience local cultural attractions like Chichen Itza, Tulum Express, swimming with dolphins, jungle tours, and scuba diving.

The Hard Rock Hotel Cancun offers guests a rock star experience without the hassle. Beautifully situated along the beach, this hotel strives to provide something for everyone.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 5,001 reviews

8.9

Location

8.8

Breakfast

7.3

Amenities

7.1

WiFi

Things to know

  • Friendly service
  • Recreation staff is nice
  • Professional service
  • Friendly atmosphere

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Tennis
Air-conditioned
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Pool table
Private beach
Storage available
Terrace/Patio
Lift
Massage
Child pool
No smoking
Hairdryer
Cable or satellite TV
Pets not allowed
Free valet parking
Wedding services
Linens
Towels

FAQs when booking at Hard Rock Hotel Cancun

Does the Hard Rock Hotel Cancun offer any sports activities for guests?
In addition to basketball and volleyball courts, the Hard Rock Hotel Cancun has billiards and ping pong tables that are located throughout the hotel’s property. Guests can also partake in fitness classes for free, with some examples including yoga, Pilates, spinning, and muscle strengthening courses that focus on abs and glutes. Additionally, there are several trails that are ideal to go for a walk, jog, or bike ride.
What kid-friendly activities does the Hard Rock Hotel Cancun have?
The Hard Rock Hotel Cancun has the Hard Rock Roxity Kids Club, a fun play area where children can make friends, partake in activities and games, do arts and crafts, and play music. The club often hosts themed days, with an example being the Battle of the Bands, where kids can play games such as Guitar Hero, and participate in both karaoke competitions and a talent show. Guests can also purchase playtime packages that average at around 5,480 MXN (288 USD) per child, with amenities including babysitting, a toy kit, and complimentary gifts, such as a waterproof camera.
Does the Hard Rock Hotel Cancun offer any particularly special activities?
For those that enjoy music, make sure to rent one of the 20 Fender guitars that are offered at the Hard Rock Hotel Cancun. The guitar of your choice will be directly delivered to your hotel room along with a pair of headphones, and you can watch video lessons on your room’s television to learn how to play some new songs. There are also a series of playlists that you can listen to and play along with from the sound system in your room, and a variety of genres and artists are offered.
What is the best way to travel from Cancun International Airport to the Hard Rock Hotel Cancun?
If you will be flying into Cancun International Airport, the easiest way to travel to the Hard Rock Hotel Cancun will be by renting a car, taking a taxi from the airport, or booking a private transportation service. Depending on which route you will be taking, the drive should only be 15 to 20m. If you plan on taking a taxi from outside of the airport’s Arrivals terminal, the fare will be around 575 MXN (approximately 30 USD), while a private transportation service will be closer to 765 MXN (approximately 40 USD) each way.
Does the Hard Rock Hotel Cancun offer any honeymoon amenities?
Planning on celebrating your honeymoon at the Hard Rock Hotel Cancun? If you request the complimentary honeymoon package within 48h before arriving at the hotel, you will be provided with several free amenities, including a small cake, a bottle of sparkling wine, a private and romantic honeymoon dinner, and in-room breakfast during your stay. There are also several other honeymoon packages that are offered for an additional fee, and they provide extra perks like chocolate-covered strawberries, matching honeymoon t-shirts, bathrobes, slippers, a complimentary excursion for two, and a couple’s massage at the Rock Spa. (Prices checked 09/05/19).

Photos

Hard Rock Hotel Cancun - Cancún - Bedroom All photos (35)
Hard Rock Hotel Cancun - Cancún - Bar Bar (3)
Hard Rock Hotel Cancun - Cancún - Beach Beach (1)
Hard Rock Hotel Cancun - Cancún - Bedroom Bedroom (10)
Hard Rock Hotel Cancun - Cancún - Building Building (3)

Location

Most popular landmarks

  • Kukulcan Plaza 1.5 km
  • Playa Marlin 1.7 km
  • Museo Maya de Cancun 2.1 km
  • Acuario Interactivo 2.3 km
  • Playa Delfines 3.3 km
  • El Rey Ruins 3.5 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 12.5 km
Playa Del Carmen 61.2 km

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