Prices are in New Zealand Dollars.

Krystal Grand Punta Cancun

Blvd Kukulkan Km 8.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 5555

Cheapest
rate per night

8.1

Excellent
based on 707 reviews
Krystal Grand Punta Cancun - Cancún, Quintana Roo, Mexico
Wed 25/11
-
Thu 26/11
Compare vs KAYAK |

Provider Nightly total
getaroom $118
KAYAK $147
Prestigia $193
getaroom
KAYAK
Prestigia

Good to know

Value for money

7.6

Distance to city centre

9.2 km

Location rating

9.2

Nearest airport

Cancún

Distance to airport

17.6 km

Rooms

Wed 25/11
Thu 26/11

Deluxe rooms

$118+

Bed type
Provider
Total stay + taxes & fees
King bed
$118
King bed
$147
Unknown
$193
Unknown
$219

Double rooms

$316+

Bed type
Provider
Total stay + taxes & fees
King bed
$316

Reviews

Pros

Cons

Traveller rating

113
59
24
16
3

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Jul 2019
    4.8

    I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.

  • Good
    Feb 2018
    7.1

    Good location, but parts of hotel are getting noticeably worn.

    Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.

  • Excellent
    Dec 2016
    10.0

    Best Hotel!

    To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!

    The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

  • Excellent
    Apr 2016
    10.0

    A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

  • Excellent
    Mar 2015
    10.0

    Didn't want to leave!

    The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!

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About

Overview

Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.

Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.

The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.

With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.

Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 707 reviews

8.4

Cleanliness

8.3

Comfort

8.0

Staff

7.6

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

ATM on-site
Babysitting or child care
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Family rooms
Concierge service
Cribs available
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Shops (on site)
Heated pool
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Golf
Process in place to check health of guests
Hot tub
Aerobics
Outdoor pool
Diving
Snorkelling
Kids meals
CCTV outside property
No smoking
Cooking classes
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Playground
Pool with a view
Water sport facilities (on site)
Private beach
Windsurfing
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available
Private parking
Spa and wellness centre
Free Wi-Fi
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Pool bar
Shower
Shower cap
Slippers
First-aid kit
Additional bathroom
Snack bar
Additional toilet
Sofa
Sofa bed
Baby safety gates
Balcony
Soundproof rooms
Bathtub
Soundproofing
Spa bath
Bottle of water
Breakfast in the room
Telephone
Tile/marble floor
Toilet
Sauna
City view
Dustbins
Coffee machine
TV
Valet parking
Desk
VIP room facilities
Dining table
Wardrobe or closet

FAQs when booking at Krystal Grand Punta Cancun

Where is Krystal Grand Punta Cancun located?

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Does Krystal Grand Punta Cancun offer free Wi-Fi?

Does Krystal Grand Punta Cancun offer free parking?

Does Krystal Grand Punta Cancun offer free airport shuttle service?

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Does Krystal Grand Punta Cancun have a pool?

Photos

All photos (34)
Building (3)
Bedroom (2)
Bar (1)
Pool (6)

Location

Most popular landmarks

  • Delphinus Punta Cancún 272 m
  • Forum Beach 292 m
  • Playa Caracol 0.5 km
  • Playa Chac Mool 0.9 km
  • Cancun Golf Club at Pok Ta Pok 1.9 km
  • Playa Tortugas 2.8 km

Cancún travel guide

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