Krystal Grand Punta Cancun

4 stars
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
6.8
Okay
based on 2036 reviews
2,036 reviews
Fri 31/10
-
Sat 1/11
1 room, 2 guests
Deals from
$298
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$298
Deluxe room
$351
Double room
$374
101 more Krystal Grand Punta Cancun deals
101 more Krystal Grand Punta Cancun deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6.8
Okay rating
Based on 2,036 verified guest reviews

Latest deals for Krystal Grand Punta Cancun

Fri 31/10
Sat 1/11
King room
bed type unknown
$466
nightly with fees
bed type unknown
$471
nightly with fees
bed type unknown
$516
nightly with fees
Double room
1 king bed
$374
nightly with fees
bed type unknown
$427
nightly with fees
2 double beds
$451
nightly with fees
Deluxe room
1 king bed
$351
nightly with fees
1 king bed
$367
nightly with fees
1 king bed
$389
nightly with fees
Standard Room
bed type unknown
$298
nightly with fees
bed type unknown
$342
nightly with fees
bed type unknown
$355
nightly with fees
Superior room
2 double beds
$392
nightly with fees
bed type unknown
$413
nightly with fees
1 king bed
$494
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Krystal Grand Punta Cancun

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Sofa bed
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Reviews of Krystal Grand Punta Cancun

6.8
Okay
2036 verified ratings
Wonderful
797
Very good
334
Good
312
Okay
134
Fair
142
Mediocre
101
Poor
216

Summary of reviews

Guests say
Guests appreciated the beautiful views and great location of the hotel. However, many expressed dissatisfaction with the service, cleanliness, and quality of food. Issues such as long wait times, poor room assignments, and inadequate amenities were frequently mentioned, leading to an overall negative experience for several guests.
AI-generated from customer reviews
Location9 out of 10
Cleanliness3 out of 10
Service2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
10
Wonderful
Anonymous, Apr 2016
Pros (+) A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9.2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17.7 km from Cancun. Krystal Grand Punta Cancun is 71.5 km from Cozumel.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Altitude By Krystal Grand Punta Cancun8 Excellent (683 reviews)0.07 kmPrivate beach, Outdoor pool, Spa and wellness centre$514+
4-star hotel
Hyatt Ziva Cancun9.1 Excellent (1,834 reviews)0.11 kmPrivate beach, snorkelling, Outdoor pool$736+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only
8.9 Excellent (254 reviews)0.14 kmPrivate beach, no minors, snorkelling$1,206+
Enjoy waking up on the beach! Great location.br
0.17 kmFitness centre, Coffee machine$579+

Cheapest

See cheapest stays in Cancún
3-star hotel
83% cheaper
Spazio Boutique Hotel
7.2 Good (277 reviews)0.9 kmWi-Fi, Free parking, Wi-Fi available in all areas$70+
3-star hotel
81% cheaperSuites Costa Blanca7.5 Good (865 reviews)0.82 kmFitness centre, Free Wi-Fi, Free toiletries$78+
3-star hotel
79% cheaperMayafair Design Hotel7 Good (2,476 reviews)0.92 kmRestaurant, Room service, Free Wi-Fi$88+
3-star hotel
76% cheaper
Selina Cancun Laguna Zona Hotelera
8.2 Excellent (6 reviews)0.68 kmBar/Lounge, Business centre$97+

Most recommended

See most recommended stays in Cancún
4-star hotel
Hyatt Ziva Cancun9.1 Excellent (1,834 reviews)0.11 kmPrivate beach, snorkelling, Outdoor pool$736+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only
8.9 Excellent (254 reviews)0.14 kmPrivate beach, no minors, snorkelling$1,206+
3-star hotel
52% cheaper
Mayan Monkey Cancun - Social Hotel
8.6 Excellent (5,836 reviews)0.92 kmAdults only, snorkelling, Outdoor pool$195+
4-star hotel
Riu Palace Las Americas8.5 Excellent (518 reviews)0.88 kmPrivate beach, snorkelling, Outdoor pool$525+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.7
9.2 km
Cancun
17.7 km

Everything you need to know for your stay in Cancún

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.