Prices are in New Zealand Dollars.

Bel Air Collection Resort & Spa Cancun

Blvd Kukulcan Km 20.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 193 1770

Cheapest
rate per night

7.6

Good
based on 2,172 reviews
Bel Air Collection Resort & Spa Cancun - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
SnapTravel $130
TripAdvisor $135
AMOMA $138
SnapTravel
TripAdvisor
AMOMA

Good to know

Distance to city centre 13.1 km
Location rating 8.7
Nearest airport Cancun
Distance to airport 9.8 km

Rooms

Check-in
Check-out

Deluxe rooms

$138+

Bed type
Provider
Nightly base price
Unknown
$138 per night
Unknown
$139 per night
Unknown
$141 per night
Unknown
$145 per night
Unknown
$149 per night
Unknown
$149 per night
Unknown
$149 per night
Unknown
$149 per night
Unknown
$150 per night
Unknown
$150 per night
Unknown
$154 per night
Unknown
$156 per night
Unknown
$161 per night
Unknown
$161 per night
Unknown
$164 per night
Unknown
$165 per night
Unknown
$167 per night
Unknown
$168 per night
Unknown
$169 per night
Unknown
$170 per night
Unknown
$182 per night
Unknown
$191 per night

Luxury rooms

$198+

Bed type
Provider
Nightly base price
Unknown
$198 per night

Reviews

Pros

Cons

Traveller rating

59
63
36
38
6

Time of year

Traveller type

Show reviews that mention

+
away mins in 4 reviews
balcony door in 5 reviews
beach from my room in 2 reviews
bit far in 4 reviews
breakfast buffet in 36 reviews
comfortable bed in 10 reviews
good food in 55 reviews
good value for money in 22 reviews
great location in 7 reviews
hot tub in 7 reviews
nice location in 52 reviews
ocean view in 63 reviews
pool and beach in 19 reviews
staff were friendly in 94 reviews
view room in 94 reviews
  • Mediocre
    Mar 2020
    2.5

    Nothing

    The hotel is very old, facilities are terrible, staff is very rude , room is not clean and air conditioning not working I have to change the room because it was bad, then discovered that air con is not working, no fan available, the air whistling like ghost room, very noisy and sheets were not clean. I tried 4 times to speak to receptionist to help with air con and then after 4 hours he offered to try another room which was almost 11pm. I asked in the morning to speak to the manager he didn’t have the courtesy to meet me and said he is busy and not have time for complaints. Please pay some extra money and stay in money worth hotel , don’t go cheap as everything here is bad from top to bottom

  • Poor
    Mar 2020
    2.0

    I liked the sea view

    Location poor quality of food and restaurants. We went all inclusive and had land day out just wanted to order pizza in restaurant and take to room. Wasn't allowed told couldn't the food out.asked for room service told it wasn't included in all inclusive. Asked if I paid additional cost for room service could i order pizza ad was told yes extortion in my opinion. Rooms were shabby and v old with poor bathrooms. The general restaurant was divided into two with one side called "Italian" served same food as other side. The so called Japanese restaurant was 5 sets of tables and chairs to the side of the public courtyard and the shop in hotel was way too over priced. Pool is very small with few beds and poor quality.

  • Okay
    Mar 2020
    5.8

    The stuff . Very rude and disrespectful. Worked of the Restaurant in the hotel are very very inappropriate to work . Definitely had a bad experience with costumer service at the restaurant and front desk .

  • Excellent
    Mar 2020
    10.0

    Everything

    None

  • Mediocre
    Mar 2020
    3.0

    The pool was quite nice.

    To start with, they didn't have the room I booked. They didn't try to give me the room I booked, but they did offer me to upgrade my room for twice the price the same room was online.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Bel Air Collection Resort & Spa Cancun is a beachfront destination in Cancun, Mexico. Guests can enjoy staying right on the white sand beach surrounded by palm trees. The resort has plenty of amenities to make for a memorable stay including a full-service spa, outdoor pool, and a health club. There are three restaurants on-site, and coffee and tea are served in the common areas. The front desk area is available 24-hours per day, and there is a convenience store which offers snacks and drinks. The hotel provided a shuttle to get guests back and forth to the airport. However, there are free parking spaces for those that arrive via car. Staff members can offer assistance in English and Spanish.

The hotel contains 155 guestrooms that are all smoke-free and arranged over six floors. The beds are made with premium bedding, and guests can expect a nightly turndown service. Plus, the rooms have 32" LCD televisions that are hooked up to cable channels and have DVD players. The stand-up showers have rainfall showerheads, and there are hairdryers provided.

Within walking distance of the Bel Air Collection Resort & Spa Cancun is Delfines Beach and the El Rey Ruins. Also nearby is the Maya Cancun Museum, Aquaworld, and Ballenas Beach. Less than 10 miles from the hotel property, guests will find the Cancun Interactive Aquarium, Ventura Park Cancun, and La Isla Shopping Center. Guests can easily reach the Cancun Convention Center and Forum Beach from the resort property as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

based on 2,172 reviews

9.7

WiFi

9.1

Beach

2.7

Amenities

2.7

Vibe

Things to know

  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Free parking
Storage available
Terrace/Patio
Lift
Massage
Pets not allowed
Wedding services
Room service
Airport shuttle
Private beach

FAQs when booking at Bel Air Collection Resort & Spa Cancun

Where is Bel Air Collection Resort & Spa Cancun located?

Bel Air Collection Resort & Spa Cancun is located at Blvd Kukulcan Km 20.5, Hotel Zone in Zona Hotelera - Hotel Zone District, 13.1 km from the centre of Cancún. El Rey Ruins is the closest landmark to Bel Air Collection Resort & Spa Cancun.

When is check-in time and check-out time at Bel Air Collection Resort & Spa Cancun?

Check-in time is 15:00 and check-out time is 12:00 at Bel Air Collection Resort & Spa Cancun.

Does Bel Air Collection Resort & Spa Cancun offer free Wi-Fi?

Yes, Bel Air Collection Resort & Spa Cancun offers free Wi-Fi.

Does Bel Air Collection Resort & Spa Cancun offer free parking?

Yes, Bel Air Collection Resort & Spa Cancun offers free parking.

Does Bel Air Collection Resort & Spa Cancun offer free airport shuttle service?

No, Bel Air Collection Resort & Spa Cancun does not offer free airport shuttle service.

How far is Bel Air Collection Resort & Spa Cancun from the airport?

Bel Air Collection Resort & Spa Cancun is 9.8 km from Cancun. Bel Air Collection Resort & Spa Cancun is 60.9 km from Cozumel.

Can you bring pets to Bel Air Collection Resort & Spa Cancun?

No, pets are not allowed at Bel Air Collection Resort & Spa Cancun.

Does Bel Air Collection Resort & Spa Cancun have a pool?

Yes, Bel Air Collection Resort & Spa Cancun has a pool on-site.

Photos

All photos (36)
Building (2)
Bedroom (10)
Pool (2)
Beach (2)

Location

Most popular landmarks

  • El Rey Ruins 1.5 km
  • Playa Delfines 1.6 km
  • Museo Maya de Cancun 2.8 km
  • Wet'n Wild Cancún 4.2 km
  • Kukulcan Plaza 6.4 km
  • Playa Marlin 6.6 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting Around

Cancun 9.8 km
Cozumel 60.9 km

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Hotels Mexico Quintana Roo Cancún Bel Air Collection Resort & Spa Cancun