The Bel Air Collection Resort & Spa Cancun is a beachfront destination in Cancun, Mexico. Guests can enjoy staying right on the white sand beach surrounded by palm trees. The resort has plenty of amenities to make for a memorable stay including a full-service spa, outdoor pool, and a health club. There are three restaurants on-site, and coffee and tea are served in the common areas. The front desk area is available 24-hours per day, and there is a convenience store which offers snacks and drinks. The hotel provided a shuttle to get guests back and forth to the airport. However, there are free parking spaces for those that arrive via car. Staff members can offer assistance in English and Spanish.
The hotel contains 155 guestrooms that are all smoke-free and arranged over six floors. The beds are made with premium bedding, and guests can expect a nightly turndown service. Plus, the rooms have 32" LCD televisions that are hooked up to cable channels and have DVD players. The stand-up showers have rainfall showerheads, and there are hairdryers provided.
Within walking distance of the Bel Air Collection Resort & Spa Cancun is Delfines Beach and the El Rey Ruins. Also nearby is the Maya Cancun Museum, Aquaworld, and Ballenas Beach. Less than 10 miles from the hotel property, guests will find the Cancun Interactive Aquarium, Ventura Park Cancun, and La Isla Shopping Center. Guests can easily reach the Cancun Convention Center and Forum Beach from the resort property as well.
Services and conveniences
Accessibility and suitability
Pool and spa
Parking and transportation
Things to do
Health and safety
Cons:Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.
Cons:Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we found the details were all wrong. they had not booked a taxi they booked a different tour, different time of day and all wrong details and werent really helpful to fix it. we ended up making calls on our own phones and barely got a taxi on time after a lot of panic.
Cons:I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expect you to leave it with the signed bill. I don't mind filling them out and giving them to the front desk at checkout, but leaving with my server that I will probably have again during my stay seems odd. Also, couldn't they just throw out the bad reviews when they pick up the check? Overall, nice people and a way to stay on the beach on a budget, but I doubt we'll return.
|Check in anytime after 15:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Bel Air Collection Resort & Spa Cancun is located at Blvd. Kukulcan Km 20.5 Lote 65-a in Hotel Zone, 13.1 km from the centre of Cancún. El Rey Ruins is the closest landmark to Bel Air Collection Resort & Spa Cancun.
Check-in time is 15:00 and check-out time is 12:00 at Bel Air Collection Resort & Spa Cancun.
No, Bel Air Collection Resort & Spa Cancun does not offer free Wi-Fi.
No, Bel Air Collection Resort & Spa Cancun does not offer free parking.
No, Bel Air Collection Resort & Spa Cancun does not offer free airport shuttle service.
Bel Air Collection Resort & Spa Cancun is 9.8 km from Cancún. Bel Air Collection Resort & Spa Cancun is 60.9 km from Cozumel.
Yes, Bel Air Collection Resort & Spa Cancun has a pool on-site.