Good to know
|Distance to city centre||13.0 km|
|Distance to airport||9.8 km|
|"nice sea view, clean rooms."||(in 84 reviews)|
|"Beach and pool are gorgeous."||(in 50 reviews)|
|"Great location, awesome view"||(in 35 reviews)|
|"Poor to no WiFi."||(in 14 reviews)|
|"Worst customer service."||(in 4 reviews)|
|"Bleach smell."||(in 9 reviews)|
Time of year
Show reviews that mention
|close to the airport||in 23 reviews|
|coming up some smell||in 18 reviews|
|credit card||in 10 reviews|
|food at the restaurant||in 88 reviews|
|great and price||in 6 reviews|
|great location||in 51 reviews|
|hard as a rock||in 7 reviews|
|master suite||in 13 reviews|
|ocean view||in 128 reviews|
|pool and beach||in 78 reviews|
|poor wifi||in 34 reviews|
|room was clean||in 117 reviews|
|room with a beautiful||in 102 reviews|
|spiral staircases||in 3 reviews|
|staff was friendly||in 88 reviews|
|worst customer service||in 14 reviews|
The view to the sea
They have unprofessional staff, start my first day in the restaurant I ask what they have special for ate he answered that here is no Burger King or ether McDonald’s and start laughing I ask for glass the water, he only wants sell the bottle water plus they credit card machines never works so we forced to pay in cash They don replenish the shampoo and paper towels until we ask for They cleaning in the room was very poor Overall very poor service Last night around 7:30pm we we t to the pool and they refuse to give pool towels I never come back
I was so happy with the hotel once we got there, our room was beautiful and it has an amazing view. Staff was nice and kind and I would rate 10, but the last night we couldn’t get any sleep, because the family next door was soooo noisy! The good thing is that at the end the reception took care of it, but I would recommend that if you have couples with not kids like us, you can keep the families in others areas, since the hotel wasn’t full. Special mention for the people in the restaurant,amazing service and food, we loved the food and the home made chilli sauce :) and they full fill your request with seasoning the food, as we like muy picante! :)
Walls are too thin, or specifically in our room, it was some sort of division with the next room that is not that good with the noises
Restaurant was nice. Lovely sea view. We had an amazing room on the fifth floor with our own private terrace, it was very large and had great views too. The pool was nice and the on-site shop was very convenient.
Internet is only in public areas, the layout is a bit confusing, it's hard to find with the name being Bel air on the building.
No wifi in rooms only downstairs in smoking area and public areas
If they had early check in, it would be perfect! Also restaurant says the credit card machine is always broken. So...it is cash only.
With a stay at Bsea Cancún Plaza Hotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
based on 1,706 reviews
Things to know
- Great view
Policies vary by room type and provider.
FAQs when booking at Bsea Cancun Plaza
Where is Bsea Cancun Plaza located?
Bsea Cancun Plaza is located at KM 20 av kukulkan zona hotelera in Zona Hotelera - Hotel Zone District, 13 km from the centre of Cancún. El Rey Ruins is the closest landmark to Bsea Cancun Plaza.
When is check-in time and check-out time at Bsea Cancun Plaza?
Check-in time is 15:00 and check-out time is 12:00 at Bsea Cancun Plaza.
Does Bsea Cancun Plaza offer free Wi-Fi?
Yes, Bsea Cancun Plaza offers free Wi-Fi.
Does Bsea Cancun Plaza offer free parking?
Yes, Bsea Cancun Plaza offers free parking.
Does Bsea Cancun Plaza offer free airport shuttle service?
No, Bsea Cancun Plaza does not offer free airport shuttle service.
How far is Bsea Cancun Plaza from the airport?
Bsea Cancun Plaza is 9.8 km from Cancun. Bsea Cancun Plaza is 56.5 km from Playa Del Carmen.
Can you bring pets to Bsea Cancun Plaza?
No, pets are not allowed at Bsea Cancun Plaza.
Does Bsea Cancun Plaza have a pool?
Yes, Bsea Cancun Plaza has a pool on-site.
Reviews about Bsea Cancun Plaza
Most popular landmarks
- El Rey Ruins 1.4 km
- Playa Delfines 1.5 km
- Museo Maya de Cancun 2.8 km
- Wet'n Wild Cancún 4.2 km
- Kukulcan Plaza 6.3 km
- Playa Marlin 6.5 km
|Playa Del Carmen||56.5 km|