|"We loved the Master Suite."||(in 1 review)|
|""Amazing views, very nice rooms.""||(in 63 reviews)|
|"The infinity pool was perfect"||(in 49 reviews)|
|"And the restaurant is horrible."||(in 27 reviews)|
|""It is known, horrible wifi.""||(in 16 reviews)|
|"No internet in thw room."||(in 37 reviews)|
|ocean view||in 209 reviews|
|amazing room||in 178 reviews|
|food at the restaurant||in 147 reviews|
|staff were helpful||in 131 reviews|
|pool and beach||in 110 reviews|
|wifi in the room||in 57 reviews|
|close to the airport||in 32 reviews|
|bad smell coming||in 24 reviews|
|common areas||in 21 reviews|
|nice swimming pool||in 21 reviews|
|bottom floor||in 18 reviews|
|spiral staircase||in 15 reviews|
|zone||in 14 reviews|
|credit card||in 11 reviews|
|price and location||in 8 reviews|
|master suite||in 5 reviews|
|take an uber||in 5 reviews|
If they had early check in, it would be perfect! Also restaurant says the credit card machine is always broken. So...it is cash only.
Extremely rude receptionist upon check in made my
Facility and grounds area, beach access from pool area just like every other hotel, clean room with a beautiful balcony overlooking the beach and pool area of the hotel
Extremely rude girl at check in (Natalia) Our reservation was for a King Size, Non smoking When we got up to our room my wife and I were put into a double bed lockout with another couple who shared balconies with us whose room was a King bed obviously. We called the front desk three times until someone decided to finally pick up the phone only to be placed on hold for 20 minutes so we headed down to see the receptionist personally and asked her to see if she has a King bed available and the answer was no. Reason was, that we booked through a third party rather than with the hotel directly and also there was no availability for the room type. I then asked if we could have 2 shampoo bottles and she refused, claiming that what's in the room is all you get until the next day when the keepers reload you as they re-do your room. Total joke... In the morning my wife went down to check out and to also complain about the poor service and evidently, the two guys (Carlos and Fransisco) who were working the morning shift weren't surprised as they were already aware of their coworkers poor customer service, they checked their availability and showed plenty of King rooms available and sincerely apologized on her behalf. We then went on to have breakfast at their restaurant / bar out by the pool area, breakfast looked so delicious and the view was simply beautiful until they brought out my wife's molded bagel. This was by far the worst stay at any hotel we've ever visited. Thanks for ruining our day and morning.
The beach and pool access were great. Staff very helpful. Rooms were nicer than expected. Balcony with a great view.
It's a little far from the rest of the hotels. The water pressure in the shower wasn't great.
Good, cheap hotel on the beach along the main strip. Seems to be a hotel mixed in with condos.
The restaurant/bar left something to be desired. They didn't have half of what was on the menu at any given time and forgot our orders a couple times. The air conditioner didn't work, and another person staying there at the time said their toilet wasn't working.
Located in Cancun, BSEA Cancun Plaza Hotel is within a 10-minute drive of Cancun International Airport and offers an outdoor pool and a private beach. It is also a brief car trip from Spa at The Royal Sands and Petempich Bay.
The hotel provides Wi-Fi, a 24-hour reception and an express check-in and check-out feature. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available on request. It also features a sun deck with sea views.
The charming rooms at BSEA Cancun Plaza Hotel have air conditioning and offer a private bathroom, an in-room safe and a ceiling fan. They are also fitted with cable/satellite channels, a shower and ironing facilities.
The hotel's in-house restaurant is an ideal option for those preferring to dine in. Guests are invited to enjoy a beverage on the bar's terrace.
BSEA Cancun Plaza Hotel has easy access to Iberostar Cancun Golf Course. Lakam Centre Cancun-Riviera Maya and Hard Rock Cafe Cancun are nearby.
based on 1,640 reviews
Policies vary by room type and provider.
Bsea Cancun Plaza Hotel is located at Blvd. Kukulcan, Km. 19.5 in Hotel Zone, 13 km from the centre of Cancún. El Rey Ruins is the closest landmark to Bsea Cancun Plaza Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Bsea Cancun Plaza Hotel.
Yes, Bsea Cancun Plaza Hotel offers free Wi-Fi.
Yes, Bsea Cancun Plaza Hotel offers free parking.
No, Bsea Cancun Plaza Hotel does not offer free airport shuttle service.
Bsea Cancun Plaza Hotel is 9.8 km from Cancún. Bsea Cancun Plaza Hotel is 61 km from Cozumel.
Yes, Bsea Cancun Plaza Hotel has a pool on-site.