Book Budget hire cars in Naples

Naples, Napoli, Italy
23 Sep — 30 Sep
Naples, Napoli, Italy
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Naples

Overall rating5.2 OkayBased on 21 reviews
Cleanliness
6.0
Comfort
6.0
Overall
4.8
Pick-up/Drop-off
4.7
Value for money
4.8

Recent reviews

Traveller rating
2
2
0
3
0
Find reviews that mention:
2.0
Terrible experience!Cons:The rental location was unexpectedly closed (Naples Central Station in Italy) and we couldn't get the car we booked or any other. At the last minute, we had to rent from another company and pay a premium. Stressful and bad experience!Reviewed 26 Sep 2016
review fromkayak
7.2
Pros:Enrico at drop-off was great. Car was great.Cons:I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extraReviewed 29 Sep 2017
review fromkayak
7.6
Good car, poor rental agency locationPros:The car was clean and worked fine. The staff were friendly and helpful.Cons:This agency is NOT at the airport. We had to take a taxi for 20 Euro to get the car, which took another 30 minutes, and then pay 14 Euro extra to be able to drop it off at the airport, which significantly increased the overall cost of the car. Very disappointed that this agency was presented as being at the airport.Reviewed 23 Feb 2017
review fromkayak
3.2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGEPros:nothingCons:Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.Reviewed 29 May 2018
review fromkayak
2.0
Pros:NothingCons:We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?Reviewed 29 Jun 2018
review fromkayak
8.0
Pros:Friendly staff. Explained everything well and in a timely manner.Reviewed 16 Oct 2019
review fromkayak
2.0
Pros:The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.Cons:Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.Reviewed 29 Jan 2019
review fromkayak
5.6
Cons:The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.Reviewed 17 Jun 2017
review fromkayak
2.4
Worst place to drop off a car.Pros:Nothing - when I finally got to leave the car at the rental place.Cons:No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.Reviewed 6 Jun 2017
review fromkayak
6.8
Cons:This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.Reviewed 31 Jan 2020
review fromkayak
7.6
Surprise!Pros:The car was almost brand new and was very nice.Cons:However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.Reviewed 4 Aug 2017
review fromkayak
6.0
Pros:Staff was great, car was good working order and exactly what we asked forCons:We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.Reviewed 26 May 2019
review fromkayak

Other suppliers in Naples scored

Where can I find Budget hire cars in Naples?

Aeroporto Di Napoli, Budget car hires

Address

Aeroporto Di Napoli

Hours

Monday07:30 - 23:30
Tuesday07:30 - 23:30
Wednesday07:30 - 23:30
Thursday07:30 - 23:30
Friday07:30 - 23:30
Saturday07:30 - 23:30
Sunday07:30 - 23:30

Phone

+39 081 780 5790

Address

P-Up:centralstation Pzzagariba

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+39 081 287858

Good to know

Most popular location

Aeroporto Di Napoli

Most popular car type

Economy

Top tips for hiring a car from Budget in Naples

  • Economy car hires from Budget in Naples are around 67% cheaper than other car types, on average

FAQs about hiring a car from Budget in Naples

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in Naples.

  • Budget has 2 car hire locations in Naples. Take a look at our Budget hire location map to find the best car hires near you.

  • Yes

  • Yes