Guest reviews
Overall rating
7.8
Good
Based on 23 reviews
Cleanliness
7.5
Comfort
7.4
Pick-up/Drop-off
8.8
Value for money
7.6
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
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4
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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2.0
Pros: Nothing I had to rent another car with other rental company
Cons: Budget tried to provide a car that was in a lower category, and not a Palio weekend
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10.0
Pros: Great staff. Nicolas was tremendously helpful.
review from
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9.6
Fast, efficient service at the counter; nice people; car operated well
Pros: They opened on a Saturday right on time and handled the check-out efficiently, as well as friendly. The return was just as easy. I was briefed on key features of the car as well. The size was perfect.
Cons: The car operated well, with no problems on all sorts of roads, but could have been more fuel efficient. I missed some of the comfort extras, like better seats and cruise control, which are often offered in this same class of car, but perhaps not in Uruguay.
review from
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3.2
Don't recommend (At least the car I got)
Pros: Didn't like much other than the price.
Cons: Thought I was getting a deal for the CSR and the money, but then they pulled up for me a Renault Logan, and had an Avis sticker on it vs Budget. That said it was as basic a car as I have seen in a long time. The price was cheap given the week and peak demand. But, it was in poor condition, barely made it up hills, had a notchy clutch, no windshield wiper fluid, and the trunk seal came off upon trying to remove my first piece of luggage. Rental was around 360 for 8-9 days which was quite good, as I was not willing to pay 12-1500+ for a few other rentals, but I would gladly have paid 2-300 more for something better....but was told there were no other options. In general, worst car rental and experience I have ever had
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8.0
Credit card hold
Cons: After more than 96 hours my credit card remains with the amount blocked. Never saw thos before in others car rentals around the world
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9.6
they were oversold
Pros: Problem was solved
Cons: not having the car as requested, they had oversold.
review from
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8.4
Pros: Atendimento rápido sem muitas burocracias
Cons: Veículo muito rodado, mas em bom estado
review from
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10.0
Helpful in montevideo
Pros: We rented a car to travel the country. the service at the car rental was efficient and friendly. My Spanish is terrible but the agent was extremely helpful and friendly. Great service.
review from
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6.0
Cons: express service at car dropoff needed: i shouldnt be made to wait in a line (that includes car pickup customers) to dropoff a car at an airport. i have a flight to make.
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10.0
Pros: The service from the staff was excellent they were friendly and the pick process and drop off went smooth.
Cons: There is nothing I didn't like.
review from
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7.6
Cons: The price diferent when what we order ..
review from
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10.0
Very helpful staff
Pros: The staff at the airport were very helpful!
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