2.0
would have been better if they had the car reserved and reimbursed the charge for insurance that wasn't needed because the car wasn't there to begin with. could not have been a bigger waste of time or more of a buzzkillReviewed 17 Mar 2023
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2.0
Pros:NothingCons:EverythingReviewed 10 Feb 2020
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2.0
Pros:They tried to force an insurance purchase over a 7000 USD guarantee in case I didn't get it. I did not get the car with this company.Cons:There is no chance of getting a car without paying their own insurance (expensive obviously).Reviewed 27 Jan 2020
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3.6
Cons:Waited for the attendant for over 90 minutes bc no one was at the front desk!Reviewed 7 Oct 2019
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2.0
Pros:They referred me to another companyCons:The company was able to see my reservation in their computer, but were unwilling to honor it. They said that they only hone reservations made more than 48 hours in advance. I am concerned that I will be double charged, as it required a credit card t secure my reservationReviewed 2 Jun 2019
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5.6
Pros:The drop off was easy.Cons:The pick up was terrible. The whole process took 45 minutes. On top of that, a microphone fell out of the lining of the car ceiling and was very off-putting.Reviewed 26 May 2019
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8.0
Cons:A bit slow picking it up. Thankfully there was no line. The agent was pleasant enough but it took 20 minutes.Reviewed 10 May 2019
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4.4
Pros:Drop of was easy enough drop keys and parking ticket in a box as no one at the counter again. Refund of our 3,000,000 pesos deposit still pending a day later. Avoid this company like the plague.Cons:We waited 2.5 hours in Calama airport for someone to appear @ counter. Despite booking a large SUV none were available. We were finally given a manual dual cab pickup. Luggage for 5 people had to go in the open tray. A few days later the brakes failed. Lost 1/2 day awaiting new car with 1/2 tank gasReviewed 8 Apr 2019
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2.0
Pros:We did not even get a car. and there is no contact details to make a complaint. I will not be using Kayak again. It has cost me money.Cons:Do not sell car rentals that are not available.Reviewed 26 Mar 2019
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6.0
Pros:The car was okCons:The person at the desk didn't speak any English.Reviewed 11 Jan 2017
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2.0
Not honestPros:The price seemed to be cheap.Cons:The price wasn't real. I was forced to increase the insurance and pay extra or leave a pledge for the total value of the car. They also made me feel insidiously insecure for the car i was renting so i feel renting a more expensive vehicle. The assistant was not kind from my point of view.Reviewed 2 Aug 2016
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