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The Moose Hotel & Suites is a brand new 4 star hotel property located a 2 minute walk from the heart of downtown Banff. Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 4th floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours.
Overall 9.1 Excellent
Based on 1,350 reviews
All reviews
- All reviews
Good
6.0
Pros: Location.
Excellent
10.0
Pros: The room was gorgeous The patio The courtyard The bedding
Good
7.7
Pros: Location was great but very busy and loud.
Rooms were small but very clean.
Rooftop fire pit and hot pools were fantastic.
Lobby fireplace sitting area is beautiful.
Downstairs restaurant and bar are very convenient.
Excellent
10.0
Pros: My birthday weekend was super good with friends. The location is excellent and the facilities are super good
Excellent
9.7
Pros: The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is quite good and priced well for the area.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Clean Nice location Good restaurant Nice staff
Excellent
8.0
Pros: Right on Main Street and close to shopping and town centre
Excellent
10.0
Pros: Location, staff, parking are very good. Great rooms and good italian food.
Okay
4.0
Pros: Front desk was nice.
Excellent
10.0
Pros: Close to restaurants. Clean and nice. Awesome spas.
Excellent
9.4
Pros: great location and atmosphere, friendly staff. Would definitely stay here again.
Details
Reviews
Overall 9.1 Excellent
Based on 1,350 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.6
Services
9.2
Staff
9.0
Value for money
8.1
6.0 Good
Pros: Location.
Cons:
10.0 Excellent
Pros: The room was gorgeous The patio The courtyard The bedding
Cons: The staff was kind of stand offish
7.7 Good
Pros: Location was great but very busy and loud.
Rooms were small but very clean.
Rooftop fire pit and hot pools were fantastic.
Lobby fireplace sitting area is beautiful.
Downstairs restaurant and bar are very convenient.
Cons: For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise.
No alcohol allowed by the fireplace in the lobby was inconvenient.
No full-length mirror in rooms.
Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.
10.0 Excellent
Pros: My birthday weekend was super good with friends. The location is excellent and the facilities are super good
Cons: Nothing to unlike.
9.7 Excellent
Pros: The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is quite good and priced well for the area.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nice
8.0 Excellent
Pros: Clean Nice location Good restaurant Nice staff
Cons: Because of COVID , the outdoor swimming pool and hot tub were closed . They should give discount for not having those.
8.0 Excellent
Pros: Right on Main Street and close to shopping and town centre
Cons: Small rooms
10.0 Excellent
Pros: Location, staff, parking are very good. Great rooms and good italian food.
Cons:
4.0 Okay
Pros: Front desk was nice.
Cons: The photos online talen 15 years ago. Room furniture grows.. stained. Old. Worren out
10.0 Excellent
Pros: Close to restaurants. Clean and nice. Awesome spas.
Cons: None
9.4 Excellent
Pros: great location and atmosphere, friendly staff. Would definitely stay here again.
Cons: Better breakfast options are available in town.
The Moose Hotel & Suites is a brand new 4 star hotel property located a 2 minute walk from the heart of downtown Banff. Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 4th floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours.
Pool
Bicycle hire
Skiing
Pets allowed on request. Charges may apply.
Spa
Fitness centre
Restaurant
Bar/Lounge
Room service
Free parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
Overall 8.9 Excellent
Based on 642 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The hotel was located in the center of town and close to everything. The hot tubs on the rooftop had an excellent view as well as the lounge. The staff was very friendly and gave us excellent recommendations on what to do during our stay.
Excellent
9.0
Pros: It was clean and location was right in the centre of banff downtown
Excellent
8.8
Pros: The location is great with clean, comfortable rooms.
Excellent
8.8
Pros: It was a wonderful hotel. Location was perfect.
Excellent
9.7
Good
7.0
Pros: The staff were friendly, the rooms were clean and comfortable, and being right in the middle of downtown is convenient. The rooftop outdoor hot tub is wonderful after a long day on the slopes or simply exploring.
Excellent
9.0
Pros: Location Upgrade for same price
Excellent
8.0
Excellent
9.0
Pros: The staff were all super helpful and great, including when I needed to print some documents or my co-workers needed something for their kids. The room was modern, clean and comfortable with good control of the temperature. I liked the espresso machines in the rooms. Location couldn't have been better.
Excellent
9.2
Mediocre
2.0
Pros: Location is good.
Excellent
9.6
Pros: Room was great! King bed was comfy! Love the roof top hot tubs! Scenery is absolutely breathtaking! A nice addition to have robes after a hot soak. Thank you! Mount Royal has always been one of our favorite hotels based on location. And with the recent renovation, it has very much improved it's quality standards! ❤
Okay
5.0
Pros: It's a great location, right in the middle of Banff Ave. Everything is very close. Shopping, candy store, resturatants, bars - perfect location if you are looking into staying
Good
6.3
Pros: My first room was too hot so I went to the front desk as was accomodated immediately without any issues.
Good
6.0
Pros: Good location, comfortable rooms and nice hot tub.
Good
6.4
Pros: The quantness of the room and the friendly staff
Okay
4.0
Pros: it was central
Okay
5.0
Pros: The location
Good
7.6
Pros: This hotel offers the best location in downtown of Banff. Walking distance to shops,bars,restaurants and hiking trails. The room was decked out with beautiful woodwork and has great view . The beds and bedding were comfortable and room was clean. We would stay there again.
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Cons: $self.cons
Mediocre
3.6
Pros: The people were very nice, understanding and courteous.
Good
7.2
Pros: ideally situated in the centre of Banff. good value for money. this is our second stay here.
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Cons: $self.cons
Mediocre
2.0
Pros: I didnt like anything about the hotel.Upon arrival, I was told my room was upgraded to an exec suite; but felt like a downgrade. The couch was filthy, the AC didnt work, the ironing board fell on my foot while i was ironing.
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Cons: $self.cons
Details
Reviews
Overall 8.9 Excellent
Based on 642 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.7
Services
8.6
Staff
9.0
Value for money
8.0
10.0 Excellent
Pros: The hotel was located in the center of town and close to everything. The hot tubs on the rooftop had an excellent view as well as the lounge. The staff was very friendly and gave us excellent recommendations on what to do during our stay.
Cons:
9.0 Excellent
Pros: It was clean and location was right in the centre of banff downtown
Cons: Wish the walls are more sound proof but except this, it was perfect!
8.8 Excellent
Pros: The location is great with clean, comfortable rooms.
Cons: No fridge in room & pop in pop machine was warm. There was no 'do not disturb' placards in the room so was woken up by housekeeping my first day. They were eventually able to find one for me and then everything was great.
8.8 Excellent
Pros: It was a wonderful hotel. Location was perfect.
Cons: Only complaint is that it was loud at night. They do provide you with ear plugs and you definitely need it.
9.7 Excellent
Pros:
Cons: Rooftop bar pretty basic. Room and location awesome. Appreciated the free parking also!
7.0 Good
Pros: The staff were friendly, the rooms were clean and comfortable, and being right in the middle of downtown is convenient. The rooftop outdoor hot tub is wonderful after a long day on the slopes or simply exploring.
Cons: Not the hotel’s fault but, for anyone else planning to stay, be aware that it does get noisy at night. Some rooms would be worse for this than others. Thankfully, the hotel is kind enough to provide ear plugs.
9.0 Excellent
Pros: Location Upgrade for same price
Cons:
8.0 Excellent
Pros:
Cons: During my stay I broke a small makeup container that was made out of glass, I had cleaned out the big pieces of shattered glass and then told the front desk so that they can keep the house keeping staff aware and no one gets hurt while cleaning the washroom. When I went back after the cleaning was supposedly done, there was still some glass on the floor as if it wasn’t removed and cleaned which to me meant that someone could still get hurt, especially if there were kids in the room.
9.0 Excellent
Pros: The staff were all super helpful and great, including when I needed to print some documents or my co-workers needed something for their kids. The room was modern, clean and comfortable with good control of the temperature. I liked the espresso machines in the rooms. Location couldn't have been better.
Cons:
9.2 Excellent
Pros:
Cons: The room given to us was way too far from the elevator. There was one elevator near the room but was not operational during our stay, that made it worst coz there were 5-6 steps (stairs) going up/down to the room so we have to carry our luggges. But overall, it was a nice hotel.
2.0 Mediocre
Pros: Location is good.
Cons: Small rooms and hot top so small and busy.
9.6 Excellent
Pros: Room was great! King bed was comfy! Love the roof top hot tubs! Scenery is absolutely breathtaking! A nice addition to have robes after a hot soak. Thank you! Mount Royal has always been one of our favorite hotels based on location. And with the recent renovation, it has very much improved it's quality standards! ❤
Cons:
5.0 Okay
Pros: It's a great location, right in the middle of Banff Ave. Everything is very close. Shopping, candy store, resturatants, bars - perfect location if you are looking into staying
Cons: I did not like how there were no fridges in the rooms - could use a modern update, harder beds as you literally sunk in the mattress and it formed around you - 0 for support.
6.3 Good
Pros: My first room was too hot so I went to the front desk as was accomodated immediately without any issues.
Cons:
6.0 Good
Pros: Good location, comfortable rooms and nice hot tub.
Cons: With the hotel being right downtown, there was quite a bit of noise at 2-3 a.m. in front of the hotel.
6.4 Good
Pros: The quantness of the room and the friendly staff
Cons: The loud kids room next door. Had to call the desk to have them talk to the room next door.
4.0 Okay
Pros: it was central
Cons: very dated decor, the room was extermely small and smelled, as well all the lamps in the room were broken, furniture and walls scarred.
5.0 Okay
Pros: The location
Cons: The outside street noise around this hotel was very loud at night. The hotel's windows were very poor and we could hear way too much.
7.6 Good
Pros: This hotel offers the best location in downtown of Banff. Walking distance to shops,bars,restaurants and hiking trails. The room was decked out with beautiful woodwork and has great view . The beds and bedding were comfortable and room was clean. We would stay there again.
3.6 Mediocre
Pros: The people were very nice, understanding and courteous.
Cons: I did not like that the hotel is not wheelchair accessible.
7.2 Good
Pros: ideally situated in the centre of Banff. good value for money. this is our second stay here.
2.0 Mediocre
Pros: I didnt like anything about the hotel.Upon arrival, I was told my room was upgraded to an exec suite; but felt like a downgrade. The couch was filthy, the AC didnt work, the ironing board fell on my foot while i was ironing.
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
Golf
Skiing
Spa
Restaurant
Bar/Lounge
Child-friendly
Room service
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Free Wi-Fi
Air-conditioned
Storage available
When you stay at Banff Inn in Banff, you'll be on the Strip, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Overall 8.6 Excellent
Based on 1,229 reviews
All reviews
- All reviews
Excellent
10.0
Excellent
8.0
Pros: Underground parking. Close to Banff ave
Excellent
10.0
Pros: We stumbled upon Banff Inn while scrambling to find a place to stay at 11pm (our Airbnb was filthy). It was an absolutely relief to find somewhere so clean and so friendly. The concierge, Eric turned our whole night around with his friendly reception and his genuine suggestions for things to do while in town. The cleaning staff were friendly in the halls and did an impeccable job. The beds and pillows were comfortable and bathroom was so clean we felt safe staying here during the pandemic. Fabulous stay. We sighed with relief and happiness each time we entered our room. The underground parking was an added bonus which we really appreciated!
Excellent
9.0
Pros: Room is clean and orderly. Staffs are friendly and accommodating. Close to the town center, only about 10 mins walk along the Banff main road.
Excellent
8.5
Pros: Location was good. Comfortable. Reasonable priced.
Excellent
10.0
Pros: I liked the fact that we were given breakfast vouchers.
Good
7.7
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Excellent
10.0
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Excellent
10.0
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Excellent
10.0
Excellent
8.0
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Excellent
10.0
Pros: Loved the underground parking, comfy beds and pillows.
Good
6.3
Pros: Everything
Good
7.7
Pros: An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city.
Okay
4.7
Pros: Room had sufficient space and indoor underground parking was available.
Good
6.0
Pros: The staff was nice, and the room was nice and clean.
Good
6.0
Pros: The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful.
Okay
5.7
Pros: we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice.
Okay
5.0
Pros: convenient to the Banff centre and all that the town offers
Good
6.0
Pros: Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.
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Cons: $self.cons
Okay
4.4
Pros: We liked the central location of the Inn. We also enjoyed the quiet rooms.
Good
7.6
Pros: The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown
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Cons: $self.cons
Details
Reviews
Overall 8.6 Excellent
Based on 1,229 reviews
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.5
Staff
8.8
Value for money
7.9
10.0 Excellent
Pros:
Cons: Would be nice to have breakfast available but other then that it was awesome
8.0 Excellent
Pros: Underground parking. Close to Banff ave
Cons: Bed/pillows uncomfortable. No microwave
10.0 Excellent
Pros: We stumbled upon Banff Inn while scrambling to find a place to stay at 11pm (our Airbnb was filthy). It was an absolutely relief to find somewhere so clean and so friendly. The concierge, Eric turned our whole night around with his friendly reception and his genuine suggestions for things to do while in town. The cleaning staff were friendly in the halls and did an impeccable job. The beds and pillows were comfortable and bathroom was so clean we felt safe staying here during the pandemic. Fabulous stay. We sighed with relief and happiness each time we entered our room. The underground parking was an added bonus which we really appreciated!
Cons: The mini fridge did not seem to be very cold. A fairly minor complaint.
9.0 Excellent
Pros: Room is clean and orderly. Staffs are friendly and accommodating. Close to the town center, only about 10 mins walk along the Banff main road.
Cons: It will be nicer if breakfast option is included.
8.5 Excellent
Pros: Location was good. Comfortable. Reasonable priced.
Cons: Free continental breakfast
10.0 Excellent
Pros: I liked the fact that we were given breakfast vouchers.
Cons: We were not aware that underground parking was a first come first serve basis. A heads up about that would have been nice.
7.7 Good
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Cons: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT
- STEAM ROOM DIDN'T WORK THE FIRST NIGHT
- JETS IN HOT TUB NEVER WORKED AT ALL
- VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL
10.0 Excellent
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Cons:
10.0 Excellent
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Cons:
10.0 Excellent
Pros:
Cons: Breakfast
8.0 Excellent
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Cons: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
10.0 Excellent
Pros: Loved the underground parking, comfy beds and pillows.
Cons: The bathroom did not seem to be cleaned thoroughly.
6.3 Good
Pros: Everything
Cons: None
7.7 Good
Pros: An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city.
Cons: No
4.7 Okay
Pros: Room had sufficient space and indoor underground parking was available.
Cons: Expensive for what you get: rooms aren't anything special, hot tub right next to bar, i.e. not very usable, no exercise room. Uninspired breakfast buffet. Check-in time is late, would have preferred to check in earlier.
6.0 Good
Pros: The staff was nice, and the room was nice and clean.
Cons:
6.0 Good
Pros: The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful.
Cons: The noise outside our room at night would be the only complaint. Also, the pictures on the website are misleading, and make the rooms look as if they have hardwood or laminate.
5.7 Okay
Pros: we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice.
Cons: Underground parking could be bigger as it did not accomadate all the visitors staying at hotel.
5.0 Okay
Pros: convenient to the Banff centre and all that the town offers
Cons: unfortuntely it was extremely busy at breakfast on the long weekend
6.0 Good
Pros: Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.
4.4 Okay
Pros: We liked the central location of the Inn. We also enjoyed the quiet rooms.
Cons: As I've already mentioned, the hostesses for the continental breakfasts lacked enthusiam and friendliness.
7.6 Good
Pros: The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown
When you stay at Banff Inn in Banff, you'll be on the Strip, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Skiing
Spa
Restaurant
Bar/Lounge
Room service
Parking
Laundry service
Business centre
No smoking
Free Wi-Fi
Air-conditioned
Storage available
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
Overall 8.6 Excellent
Based on 1,084 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Supper room great value bathroom is fantastic
Okay
5.0
Pros: Near shops and food
Excellent
9.0
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Excellent
8.2
Pros: Great location. Freindly staff.
Excellent
10.0
Pros: Lovely bathroom
Great location
Excellent
8.0
Pros: The bed sheets were amazing.
Excellent
9.0
Pros: Great location...in the heart of town. Also the very friendly staff.
Excellent
8.0
Pros: Good people, clean.
Excellent
9.0
Pros: The location
Excellent
9.0
Pros: Location was perfect,staff was pleasant & hotel very nice.
Okay
4.0
Pros: Location.
Excellent
8.0
Pros: Modern Style of rooms and underground parking
Okay
5.0
Pros: Good price for off season and staff were pleasant and friendly.
Good
6.7
Pros: We really enjoyed our room, it was clean and quiet. The location was excellent, and the staff were very nice and helpfull. We look forward to staying there again. Thank you for the wonderful experience.
Okay
5.7
Pros: Great loft room for family. Great location right in downtown. Staff is great.
Good
7.0
Pros: Location, quiet,bar, atmosphere.
Mediocre
3.6
Pros: I liked how close the hotel was to downtown.
Okay
4.4
Pros: $self.pros
Excellent
8.0
Pros: The view from the window was fantastic and the room was nice and clean.
Good
6.0
Pros: Very nice
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Cons: $self.cons
Okay
5.6
Pros: Location
Okay
4.0
Pros: Swimming Pool and location.
Details
Reviews
Overall 8.6 Excellent
Based on 1,084 reviews
Cleanliness
8.8
Comfort
8.6
Location
9.5
Services
8.3
Staff
8.8
Value for money
7.8
10.0 Excellent
Pros: Supper room great value bathroom is fantastic
Cons: Nothing it was perfect
5.0 Okay
Pros: Near shops and food
Cons: Under remodeling. Pool and hot tub closed due to remodeling. Noisy. Both from inside hotel noise and outside street noise
9.0 Excellent
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Cons: The price was raised up about 3 times the weekday price because it was the weekend. Lack of microwave in the rooms. Pretty thin walls.
8.2 Excellent
Pros: Great location. Freindly staff.
Cons:
10.0 Excellent
Pros: Lovely bathroom
Great location
Cons:
8.0 Excellent
Pros: The bed sheets were amazing.
Cons: Our room was very loud, we could hear the ice machine that was right outside of our door, and there was also a ticking noise that was constant.
9.0 Excellent
Pros: Great location...in the heart of town. Also the very friendly staff.
Cons: The beds were a bit creaky...and it would be nice to have TWO working elevators.
8.0 Excellent
Pros: Good people, clean.
Cons: Room was very small! Not a lot of room to walk around in the rooM
9.0 Excellent
Pros: The location
Cons: Only 3 floors
9.0 Excellent
Pros: Location was perfect,staff was pleasant & hotel very nice.
Cons: No air conditioning noisy fan
4.0 Okay
Pros: Location.
Cons: A window was broken in our room that let excess noise in. Interrupted our sleep a few times. When mentioned to staff no compensation was provided. Otherwise no issues.
8.0 Excellent
Pros: Modern Style of rooms and underground parking
Cons: No AC, room was too warm
5.0 Okay
Pros: Good price for off season and staff were pleasant and friendly.
Cons: The beds were hard and small. The bedding seemed like more summer suitable rather than winter. Room temperature was difficult to control.
6.7 Good
Pros: We really enjoyed our room, it was clean and quiet. The location was excellent, and the staff were very nice and helpfull. We look forward to staying there again. Thank you for the wonderful experience.
Cons:
5.7 Okay
Pros: Great loft room for family. Great location right in downtown. Staff is great.
Cons: Beds and furniture is old and worn out. Everything is clean but needs a update.
7.0 Good
Pros: Location, quiet,bar, atmosphere.
Cons:
3.6 Mediocre
Pros: I liked how close the hotel was to downtown.
Cons: the service was poor, the rooms were outdated, smelly and the carpet in the room was wet because the toilets were leaking.
4.4 Okay
Cons: Restaurant hours were very poor. Room cleaning & refurbishing did not seem to be of importance. Food not worth charged price. Room not worth charged price.
8.0 Excellent
Pros: The view from the window was fantastic and the room was nice and clean.
Cons: Unreliable wifi
6.0 Good
Pros: Very nice
5.6 Okay
Pros: Location
Cons: Hotel staff (i stayed a long time in a line waiting for the staff)
4.0 Okay
Pros: Swimming Pool and location.
Cons: Internet not free, confused atendants and a c$ 200,00 mandatory to deposit before check-in... I never see this in other hotels.
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
Golf
Skiing
Spa
Restaurant
Bar/Lounge
Parking
Laundry service
Business centre
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available