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The Moose Hotel & Suites is a brand new 4 star hotel property located a 2 minute walk from the heart of downtown Banff. Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 4th floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours.
Overall 9.1 Excellent
Based on 3,278 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.1
Pros: Location, nice lobby
Excellent
10.0
Pros: Close to restaurants. Clean and nice. Awesome spas.
Good
7.7
Pros: Location was great but very busy and loud.
Rooms were small but very clean.
Rooftop fire pit and hot pools were fantastic.
Lobby fireplace sitting area is beautiful.
Downstairs restaurant and bar are very convenient.
Excellent
9.0
Pros: The rustic design and Christmas decor gives the hotel a perfect setting for winter holiday. We had a room with balcony, kitchenette and fireplace. This was a nice comfortable winter experience. Easy access to buses, supermarket and shops.
Excellent
10.0
Pros: Front desk staff were great! And hot tubs were perfect at night
Excellent
9.0
Pros: The location, design and the pool and 2 steam pools on the roof were superb
Excellent
8.0
Pros: The location is excellent to get to the downtown core. The atmosphere is very nice in the hotel lobby.
Excellent
10.0
Pros: Wonderful place to stay in winter. Was very warm and comfortable with great staff.
Excellent
9.0
Pros: Good location, right downtown. The rooftop pool area area was great and it had beautiful mountain views. Friendly and helpful staff. The hotel atmosphere was calm and cozy. Not busy at all in November.
Excellent
8.0
Pros: Location in the village
Mediocre
3.0
Pros: Location
Excellent
9.4
Pros: great location and atmosphere, friendly staff. Would definitely stay here again.
Details
Reviews
Overall 9.1 Excellent
Based on 3,278 reviews
Location
9.8
Wellness
9.6
Vibe
9.5
Pool
9.3
Amenities
9.1
Service
8.6
Room
8.3
WiFi
6.8
Breakfast
5.9
Location
9.8
Wellness
9.5
Pool
9.3
Service
8.5
Room
7.8
Breakfast
5.9
Location
9.8
Wellness
9.5
Pool
9.4
Amenities
9.3
Service
8.8
Room
7.9
Breakfast
5.3
Location
9.7
Amenities
9.2
Service
8.4
Room
8.0
7.1 Good
Pros: Location, nice lobby
Cons: Entry to rooms is directly from outside, which in winter time makes it very inconvenient to enjoy the hotel’s amenities
10.0 Excellent
Pros: Close to restaurants. Clean and nice. Awesome spas.
Cons: None
7.7 Good
Pros: Location was great but very busy and loud.
Rooms were small but very clean.
Rooftop fire pit and hot pools were fantastic.
Lobby fireplace sitting area is beautiful.
Downstairs restaurant and bar are very convenient.
Cons: For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise.
No alcohol allowed by the fireplace in the lobby was inconvenient.
No full-length mirror in rooms.
Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.
9.0 Excellent
Pros: The rustic design and Christmas decor gives the hotel a perfect setting for winter holiday. We had a room with balcony, kitchenette and fireplace. This was a nice comfortable winter experience. Easy access to buses, supermarket and shops.
Cons: The hot spa pools at the rooftop looked tempting. Unfortunately we were afraid of the winter cold and did not attempt to use this beautiful facility.
10.0 Excellent
Pros: Front desk staff were great! And hot tubs were perfect at night
Cons:
9.0 Excellent
Pros: The location, design and the pool and 2 steam pools on the roof were superb
Cons:
8.0 Excellent
Pros: The location is excellent to get to the downtown core. The atmosphere is very nice in the hotel lobby.
Cons: The room did not have a recycle blue bin and therefore the garbage bins filled up fast. We asked on two occasions to have them emptied, but our requests went unattended.
10.0 Excellent
Pros: Wonderful place to stay in winter. Was very warm and comfortable with great staff.
Cons: Centrally located in town with lots of restaurants
9.0 Excellent
Pros: Good location, right downtown. The rooftop pool area area was great and it had beautiful mountain views. Friendly and helpful staff. The hotel atmosphere was calm and cozy. Not busy at all in November.
Cons: Breakfast was not included in the price. The hotel has a restaurant but it was a little expensive-ish (normal Banff price level though) so we went to a near cafe and had breakfast there instead.
8.0 Excellent
Pros: Location in the village
Cons: Seemed way overpriced for the room we received. $--- for a standard room, not view, facing a wall. Manager did offer an alternative, but it was on same floor, same view, so not really any better
3.0 Mediocre
Pros: Location
Cons: Unfriendly counter staff and the uncleaned details
9.4 Excellent
Pros: great location and atmosphere, friendly staff. Would definitely stay here again.
Cons: Better breakfast options are available in town.
The Moose Hotel & Suites is a brand new 4 star hotel property located a 2 minute walk from the heart of downtown Banff. Amenities include the Meadow Spa & Pools with 10 treatment rooms and private outdoor hot pool, a bright indoor swimming pool and exercise room on the 4th floor, and 2 spectacular rooftop hot pools with views of the Canadian Rocky Mountains. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours.
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
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Overall 8.9 Excellent
Based on 1,728 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: It was clean and location was right in the centre of banff downtown
Excellent
8.8
Pros: The location is great with clean, comfortable rooms.
Excellent
8.8
Pros: It was a wonderful hotel. Location was perfect.
Excellent
9.6
Pros: The location was amazing, easy to walk to all restaurants, shops, etc. the free parking was a big plus as well. Rooms are updated and very clean. Rooftop hot tub was nice, staff always very friendly. Hotel was super sweet and left us flowers in room with a card for our anniversary, very nice touch!
Excellent
9.6
Excellent
9.7
Excellent
8.3
Pros: Comfy beds. Great location!!
Excellent
8.8
Pros: Location at downtown of Banff and car Parking is very convenient.
Excellent
9.0
Pros: Great location. The rooms are modern and cozy. The staff are friendly and there is onsite parking available.
Excellent
9.0
Pros: Location Upgrade for same price
Excellent
8.0
Pros: Liked the location and how we could walk everywhere in town.
Excellent
8.3
Pros: The beds are comfortable and the location is good.
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Details
Reviews
Overall 8.9 Excellent
Based on 1,728 reviews
Cleanliness
9.6
Service
9.3
Location
9.1
Food
9.0
Vibe
8.6
Room
8.3
Wellness
7.8
WiFi
6.5
Breakfast
5.0
Cleanliness
9.5
Service
9.5
Food
9.2
Location
9.2
Vibe
8.7
Room
8.7
Wellness
7.8
Breakfast
4.9
Cleanliness
9.6
Service
9.4
Location
9.3
Food
9.2
Room
8.2
Comfort
7.2
Wellness
7.2
Breakfast
4.7
9.0 Excellent
Pros: It was clean and location was right in the centre of banff downtown
Cons: Wish the walls are more sound proof but except this, it was perfect!
8.8 Excellent
Pros: The location is great with clean, comfortable rooms.
Cons: No fridge in room & pop in pop machine was warm. There was no 'do not disturb' placards in the room so was woken up by housekeeping my first day. They were eventually able to find one for me and then everything was great.
8.8 Excellent
Pros: It was a wonderful hotel. Location was perfect.
Cons: Only complaint is that it was loud at night. They do provide you with ear plugs and you definitely need it.
9.6 Excellent
Pros: The location was amazing, easy to walk to all restaurants, shops, etc. the free parking was a big plus as well. Rooms are updated and very clean. Rooftop hot tub was nice, staff always very friendly. Hotel was super sweet and left us flowers in room with a card for our anniversary, very nice touch!
Cons: The bed was a tad uncomfortable, along with the pillows. For 3 nights I was just fairly uncomfortable by the 3rd night, however everyone’s preference is so different with bed type. The huge downside was that one hot tub was broken/shut down so the one hot tub that was open was extremely crowded and we weren’t able to use it 1 night due to amount of people. Also hot tub is not kept hot enough for it being outside.
9.6 Excellent
Pros:
Cons: Having to move rooms because of a water leak
9.7 Excellent
Pros:
Cons: Rooftop bar pretty basic. Room and location awesome. Appreciated the free parking also!
8.3 Excellent
Pros: Comfy beds. Great location!!
Cons: One of the hot tubs was closed so there was only one hot tub to use and it could only hold 6 adults.
8.8 Excellent
Pros: Location at downtown of Banff and car Parking is very convenient.
Cons:
9.0 Excellent
Pros: Great location. The rooms are modern and cozy. The staff are friendly and there is onsite parking available.
Cons: It can be noisy as it is so central however the hotel obviously recognises that and gives you ear plugs. It didn't really bother me that much as I was able to fall back to sleep pretty easily.
9.0 Excellent
Pros: Location Upgrade for same price
Cons:
8.0 Excellent
Pros: Liked the location and how we could walk everywhere in town.
Cons: It says there is free parking. But it is limited had to park in the three hour parking and then move the vehicle in the morning. Ended up parking on the road and walking.
8.3 Excellent
Pros: The beds are comfortable and the location is good.
Cons: The parking was challenging as the hotel was full and there were not enough spots for everyone.
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
When you stay at Canalta Lodge in Banff, you'll be near ski lifts, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.6 Excellent
Based on 2,524 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Cleanliness, it deserves more than a 2 star
Good
7.9
Pros: Nice hotel. Would stay again, will ask for a better view next time.
Excellent
9.0
Pros: The rustic chic decor, great service - they let us keep our car in the parkade after checkout so we could take the extra day to enjoy banff.
Excellent
8.0
Pros: The Staff were very helpful.
Excellent
10.0
Pros: Everything, was such a great hotel.
Excellent
8.0
Pros: The room / hotel was really nice and fancy and clean
Excellent
8.3
Pros: Very nice staff friendly and professional
Excellent
10.0
Pros: The cleanliness, the large room and the hot breakfast.
Excellent
9.0
Pros: location. comfort room. cleaness
Excellent
10.0
Pros: Great ambiance and modern mountain design.
Excellent
10.0
Pros: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.
Good
6.2
Pros: The new hot tubs and the nice decor across the lodge
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Details
Reviews
Overall 8.6 Excellent
Based on 2,524 reviews
Vibe
9.4
WiFi
8.9
Cleanliness
8.8
Service
8.4
Amenities
8.3
Wellness
8.0
Location
7.9
Room
7.7
Breakfast
7.5
Food
4.8
Vibe
9.3
Amenities
8.2
Wellness
8.0
Service
7.9
Breakfast
7.5
Location
7.4
Room
6.6
Comfort
5.1
Food
4.7
Vibe
9.4
Amenities
8.6
Room
8.4
Service
8.4
Wellness
8.3
Location
8.2
Breakfast
7.4
Food
5.1
Service
8.1
Room
6.8
Room
7.1
9.0 Excellent
Pros: Cleanliness, it deserves more than a 2 star
Cons: No
7.9 Good
Pros: Nice hotel. Would stay again, will ask for a better view next time.
Cons: View of the hotel next door Voyager Hotel is not eye appealing. Breakfast vouchers for next door not good either.
9.0 Excellent
Pros: The rustic chic decor, great service - they let us keep our car in the parkade after checkout so we could take the extra day to enjoy banff.
Cons: This hotel was listed as having a pool and hot tub but it's actually in the hotel next door which this hotel also owned.
8.0 Excellent
Pros: The Staff were very helpful.
Cons: the accessible parking could have been better in car park. There was not enough space around the spot to get in and out without issue.
10.0 Excellent
Pros: Everything, was such a great hotel.
Cons: Nothing.
8.0 Excellent
Pros: The room / hotel was really nice and fancy and clean
Cons: No
8.3 Excellent
Pros: Very nice staff friendly and professional
Cons: Renovations however no pain no gain
10.0 Excellent
Pros: The cleanliness, the large room and the hot breakfast.
Cons: Would be good to have a kettle for boiling water in the room.
9.0 Excellent
Pros: location. comfort room. cleaness
Cons: na
10.0 Excellent
Pros: Great ambiance and modern mountain design.
Cons:
10.0 Excellent
Pros: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.
Cons:
6.2 Good
Pros: The new hot tubs and the nice decor across the lodge
Cons: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin.
Breakfast was not bad but some mornings were worse than others
When you stay at Canalta Lodge in Banff, you'll be near ski lifts, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
When you stay at Banff Inn in Banff, you'll be in a national park, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 8.6 Excellent
Based on 2,442 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.5
Pros: Location was good. Comfortable. Reasonable priced.
Excellent
10.0
Pros: I liked the fact that we were given breakfast vouchers.
Good
7.7
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Excellent
10.0
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Excellent
10.0
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Excellent
10.0
Pros: My view out my window was of the mountains, the reason we stay in Banff! Rooms clean and comfortable , walking distance to downtown. Breakfast was delicious.Great variety for small restaurant .
Excellent
10.0
Good
6.0
Pros: We enjoyed the fact that it was relatively updated. Good tv access and a good location.
Excellent
10.0
Pros: The staff were completely accommodating with two requests we had.
Excellent
8.0
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Excellent
9.6
Pros: Price was good, rooms were nice. About a 10 min walk to downtown.
Details
Reviews
Overall 8.6 Excellent
Based on 2,442 reviews
Service
8.9
Wellness
8.8
Location
8.5
Room
8.3
WiFi
6.7
Breakfast
4.9
Wellness
8.9
Room
8.8
Service
8.7
Location
8.6
Comfort
8.0
Breakfast
5.2
Cleanliness
9.2
Service
9.1
Wellness
8.9
Location
8.5
Value
7.4
Room
7.2
Breakfast
4.5
8.5 Excellent
Pros: Location was good. Comfortable. Reasonable priced.
Cons: Free continental breakfast
10.0 Excellent
Pros: I liked the fact that we were given breakfast vouchers.
Cons: We were not aware that underground parking was a first come first serve basis. A heads up about that would have been nice.
7.7 Good
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Cons: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT
- STEAM ROOM DIDN'T WORK THE FIRST NIGHT
- JETS IN HOT TUB NEVER WORKED AT ALL
- VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL
10.0 Excellent
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Cons:
10.0 Excellent
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Cons:
10.0 Excellent
Pros: My view out my window was of the mountains, the reason we stay in Banff! Rooms clean and comfortable , walking distance to downtown. Breakfast was delicious.Great variety for small restaurant .
Cons:
10.0 Excellent
Pros:
Cons: Breakfast
6.0 Good
Pros: We enjoyed the fact that it was relatively updated. Good tv access and a good location.
Cons: It was very unfortunate that there was no breakfast available Monday-Thursday only Friday-Sunday. That should have been disclosed perviously otherwise we would have stayed else where because we didn't want to have to find a specific place to eat our breakfast every day. Also the bathroom was sub par for cleanliness. There was a used tooth brush left inside part of the bathtub by the curtain and there was other people's hair stuck into the bath mat. Which make me very uncomfortable showing because as a pregnant woman... Balance and slipping are a lot easier to do in a slippery shower. And I didn't feel comfortable taking a bath after finding that tooth brush.
10.0 Excellent
Pros: The staff were completely accommodating with two requests we had.
Cons: not enough parking but there is not a single thing they can do about that.
8.0 Excellent
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Cons: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
9.6 Excellent
Pros: Price was good, rooms were nice. About a 10 min walk to downtown.
Cons: Breakfast only open on weekends at time of year we were there. There is a chilli’s at hotel next door which was open for breakfast.
When you stay at Banff Inn in Banff, you'll be in a national park, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Brewster's Mountain Lodge is centrally located in Banff, a 4-minute walk from Central Park and 13 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,524 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Limited choice but still more than adequate.
Mediocre
2.0
Pros: Location,charater, and staff
Good
7.1
Pros: Was within walked my distance of downtown Banff. Accommodating staff.
Excellent
10.0
Excellent
10.0
Pros: We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!!
Excellent
10.0
Pros: Good breakfast, really excellent location to Banff shopping and restaurants.
Excellent
8.0
Excellent
9.4
Pros: Big bath. Jon at the front desk was awesome.
Excellent
10.0
Pros: Location
Excellent
8.0
Pros: Location The king deluxe room was spacious and seemed recently updated
Excellent
8.0
Pros: Bed was comfortable view was nice.
Good
7.7
Details
Reviews
Overall 8.6 Excellent
Based on 1,524 reviews
Service
9.2
Location
9.1
Room
7.2
Breakfast
6.5
WiFi
5.7
Service
9.3
Location
8.6
Breakfast
6.8
Room
6.7
Comfort
6.1
Location
9.3
Service
9.2
Room
7.5
Breakfast
6.3
9.0 Excellent
Pros: Limited choice but still more than adequate.
Cons:
2.0 Mediocre
Pros: Location,charater, and staff
Cons: Room was uncomfortably hot. Well over 78 f at 2 am. Hotter during the day. Portable fan did not cut it. Outside noise from kids skateboarding continued most of the night.
7.1 Good
Pros: Was within walked my distance of downtown Banff. Accommodating staff.
Cons: No air conditioning and noisy outside with window open.
10.0 Excellent
Pros:
Cons: Noise across street. Late-night partiers
10.0 Excellent
Pros: We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!!
Cons: Having to leave the friendly staff and beautiful room we had!!
10.0 Excellent
Pros: Good breakfast, really excellent location to Banff shopping and restaurants.
Cons:
8.0 Excellent
Pros:
Cons: Did not have AC.
9.4 Excellent
Pros: Big bath. Jon at the front desk was awesome.
Cons: A few more pillows.
10.0 Excellent
Pros: Location
Cons:
8.0 Excellent
Pros: Location The king deluxe room was spacious and seemed recently updated
Cons: The halls were a maze
8.0 Excellent
Pros: Bed was comfortable view was nice.
Cons: They were hairs in the bathtub and bathroom floors. Pillows were to soft.
7.7 Good
Pros:
Cons: Although likely not their fault we were awoken at 6:45 am by a garbage truck in the alley. Normal in NYC but not Banff!
Brewster's Mountain Lodge is centrally located in Banff, a 4-minute walk from Central Park and 13 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
Overall 8.5 Excellent
Based on 2,550 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The location is perfect, the staff were great and the bed was very comfortable. Definitely would stay here again.
Excellent
9.0
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Excellent
8.2
Pros: Great location. Freindly staff.
Excellent
9.0
Pros: The style was very nice, modern and comfortable
Excellent
8.0
Pros: Amazing location. Nice rooms with a very soft and comfortable bed.
Excellent
10.0
Pros: Lovely bathroom
Great location
Excellent
8.0
Pros: The location is unbeatable. The room was nice and spacious. Bed was very comfortable. Price is right.
Excellent
9.0
Pros: Great location...in the heart of town. Also the very friendly staff.
Excellent
9.0
Pros: Location was perfect,staff was pleasant & hotel very nice.
Okay
4.0
Pros: Location.
Excellent
8.0
Pros: Modern Style of rooms and underground parking
Excellent
10.0
Pros: Big rooms, comfy, the view.
Details
Reviews
Overall 8.5 Excellent
Based on 2,550 reviews
Location
9.7
Bar
9.4
Vibe
8.8
Cleanliness
8.6
Service
8.5
Room
7.6
Breakfast
7.0
WiFi
6.2
Pool
2.1
Location
9.5
Service
8.5
Room
7.0
Breakfast
6.9
WiFi
4.5
Location
9.9
Vibe
8.6
Service
8.5
Room
7.4
Breakfast
6.7
Wellness
5.1
Location
9.7
Room
7.1
10.0 Excellent
Pros: The location is perfect, the staff were great and the bed was very comfortable. Definitely would stay here again.
Cons: Wall are not sound proof which hotel acknowledged by supplying ear plugs in the room.
9.0 Excellent
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Cons: The price was raised up about 3 times the weekday price because it was the weekend. Lack of microwave in the rooms. Pretty thin walls.
8.2 Excellent
Pros: Great location. Freindly staff.
Cons:
9.0 Excellent
Pros: The style was very nice, modern and comfortable
Cons: Cheaper is always better, and the pillows were very hard. Other than that it was good
8.0 Excellent
Pros: Amazing location. Nice rooms with a very soft and comfortable bed.
Cons: Small incident involving me stepping on a piece of glass in my room. I feel it could have been handled a little better by the staff initially (no first aid offered, missed piece after vacuuming) but things happen and they ended up discounting my hotel bill which was appreciated. I would still stay at the hotel again.
10.0 Excellent
Pros: Lovely bathroom
Great location
Cons:
8.0 Excellent
Pros: The location is unbeatable. The room was nice and spacious. Bed was very comfortable. Price is right.
Cons: Parking for big vehicles is limited.
9.0 Excellent
Pros: Great location...in the heart of town. Also the very friendly staff.
Cons: The beds were a bit creaky...and it would be nice to have TWO working elevators.
9.0 Excellent
Pros: Location was perfect,staff was pleasant & hotel very nice.
Cons: No air conditioning noisy fan
4.0 Okay
Pros: Location.
Cons: A window was broken in our room that let excess noise in. Interrupted our sleep a few times. When mentioned to staff no compensation was provided. Otherwise no issues.
8.0 Excellent
Pros: Modern Style of rooms and underground parking
Cons: No AC, room was too warm
10.0 Excellent
Pros: Big rooms, comfy, the view.
Cons: The room next to us must of had at least 15 people in there, half of them kids running around, stomping, yelling. They didn't stop until well after midnight and the walls seemed to be paper thin.
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
With a stay at Rundlestone Lodge, you'll be centrally located in Banff, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,300 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: Friendly and welcoming people, clean large room, underground parking, decent bar, what more do you need.
Excellent
10.0
Pros: The staff were all really cheery and friendly. Even over the phone they were extremely accommodating. The lobby is honestly one of the cutest and homiest looking ones I have ever seen. So cozy throughout and there's also underground parking! So if you're staying there in winter, no need to worry about plugging your car in. Overall, such a great experience for a great price! Also, it is only a 10 ish minute drive to downtown Banff!
Excellent
9.0
Pros: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.
Excellent
10.0
Pros: Bed was super comfy!
Excellent
8.0
Pros: All good. Ten minutes walk to dt banff. On site breakfast restaurant for breakfast. Reasonably priced breakfast 14 - 18 bucks
Excellent
8.0
Pros: The food is good in the restaurant. Pool and the hot tub
Mediocre
3.0
Pros: The pool and hot tub room very clean
Mediocre
2.0
Pros: Nice and clean. Located on the quiet end of the strip.
Excellent
8.0
Pros: Great rooms and pool!
Excellent
10.0
Pros: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!
Excellent
9.0
Pros: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.
Good
7.7
Pros: Front desk helped us get a room with a view of mountains and were very accommodating. Maps and brochures available in lobby to aid tourists. Soaps and bath items are very nice.
Details
Reviews
Overall 8.5 Excellent
Based on 2,300 reviews
Service
8.8
Wellness
8.6
Location
8.6
Pool
8.3
Room
8.1
WiFi
7.6
Breakfast
5.3
Service
9.0
Location
8.9
Wellness
8.6
Comfort
8.5
Room
8.5
Pool
8.4
Value
6.9
Breakfast
5.6
Wellness
8.7
Pool
8.4
Location
8.4
Service
8.3
Comfort
8.1
Room
7.7
Breakfast
5.2
Comfort
7.9
Room
7.9
8.8 Excellent
Pros: Friendly and welcoming people, clean large room, underground parking, decent bar, what more do you need.
Cons: The rooms probably feel a bit dated, nevertheless immaculate so only a comment.
10.0 Excellent
Pros: The staff were all really cheery and friendly. Even over the phone they were extremely accommodating. The lobby is honestly one of the cutest and homiest looking ones I have ever seen. So cozy throughout and there's also underground parking! So if you're staying there in winter, no need to worry about plugging your car in. Overall, such a great experience for a great price! Also, it is only a 10 ish minute drive to downtown Banff!
Cons:
9.0 Excellent
Pros: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.
Cons: No complaints, we enjoyed our stay.
10.0 Excellent
Pros: Bed was super comfy!
Cons:
8.0 Excellent
Pros: All good. Ten minutes walk to dt banff. On site breakfast restaurant for breakfast. Reasonably priced breakfast 14 - 18 bucks
Cons:
8.0 Excellent
Pros: The food is good in the restaurant. Pool and the hot tub
Cons: n/a
3.0 Mediocre
Pros: The pool and hot tub room very clean
Cons: Restaurant food poor service terrible lounge service terrible when we were leaving told the front desk how terrible the service was in the restaurant and lounge and she just laughed and said oh well
2.0 Mediocre
Pros: Nice and clean. Located on the quiet end of the strip.
Cons: Room heater sounded like a freight train. Hot tub jets were not working. Restaurant staff was ambivalent and very over priced. Vending machines were mostly out of order and the one that wasn't still did not dispense beverage and didn't return money.
8.0 Excellent
Pros: Great rooms and pool!
Cons: A long walk to Banff main street.
10.0 Excellent
Pros: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!
Cons: Restaurant hours didn't match what was posted on the blackboard outside the restaurant entrance, so we ate elsewhere.
9.0 Excellent
Pros: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.
Cons: It was one of the furthest out from the main area of town. Still convenient compared to staying outside of town, and not a terribly long walk, but still about 15 minutes.
7.7 Good
Pros: Front desk helped us get a room with a view of mountains and were very accommodating. Maps and brochures available in lobby to aid tourists. Soaps and bath items are very nice.
Cons: Artificial flowers in pool area where real plants would probably thrive. Needs to keep on updating to appeal to current standards, including carpet and paint finishes.
With a stay at Rundlestone Lodge, you'll be centrally located in Banff, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
The Banff Park Lodge is a 4 star, full service 211 room hotel, situated in the world renowned town of Banff, in the heart of historic Banff National Park. All rooms are beautifully decorated, have in room coffee makers, convenience refrigerator, with 47 inch LED televisions, in room safe, clock radio, direct dial telephone with data port, iron and ironing board, meridian voice mail system, table with 2 chairs, large dresser and ample closet space. Individual climate control and a private balcony. For our guests comfort we have two excellent restaurants, indoor heated swimming pool, Jacuzzi and eucalyptus steam room, indoor heated parking, shopping, laundry valet, coin Operated washers and dryers on premises, ski storage and any other services available. All rooms are non-smoking. We are proud to be the first independent hotel in Canada to receive the four green leaf rating for our environmental programs
Overall 8.4 Excellent
Based on 3,655 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.2
Pros: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.
Excellent
8.0
Pros: Its location to downtown Banff
Excellent
10.0
Pros: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.
Excellent
10.0
Pros: We also had an amazing banquet here. Love the BPL! We always stay here when we are in Banff.
Excellent
9.7
Pros: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.
Excellent
10.0
Pros: Great location and great property! Friendly staff and excellent service!
Good
7.7
Excellent
8.8
Pros: It’s a great location, very close to Banff Avenue and the river. I like the fireplace, although it’s not a wood burning anymore, still nice. The rooms are comfortable, more spacious than in most hotels. The staff are truly nice and helpful. I appreciate the opportunity of the underground parking; however, it is $12 a night.
Excellent
10.0
Pros: The whole experience
Excellent
8.0
Excellent
9.6
Pros: Great location
Excellent
9.1
Pros: Location was amazing for walking to downtown. Pool area was beautiful.
Details
Reviews
Overall 8.4 Excellent
Based on 3,655 reviews
Pool
9.0
Location
8.9
Service
8.8
Wellness
8.6
Room
7.4
Breakfast
6.1
Value
4.4
WiFi
4.3
Pool
8.9
Location
8.9
Wellness
8.7
Service
8.6
Room
7.3
Breakfast
6.6
Value
4.4
Vibe
4.3
WiFi
3.6
Location
9.0
Wellness
8.8
Pool
8.8
Service
8.1
Room
5.9
Breakfast
5.4
Value
4.8
Vibe
4.0
WiFi
3.3
Location
9.2
Service
9.1
Comfort
7.8
Room
7.3
Breakfast
6.2
Value
4.2
Location
9.1
Room
6.6
8.2 Excellent
Pros: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.
Cons:
8.0 Excellent
Pros: Its location to downtown Banff
Cons: Outdated decor
10.0 Excellent
Pros: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.
Cons:
10.0 Excellent
Pros: We also had an amazing banquet here. Love the BPL! We always stay here when we are in Banff.
Cons: The water was not really hot in the hot tub or the shower.
9.7 Excellent
Pros: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.
Cons: Charging for wifi is outdated and should be changed in my opinion. It is a common service for hotels to have free wifi nowadays. oh well.
10.0 Excellent
Pros: Great location and great property! Friendly staff and excellent service!
Cons:
7.7 Good
Pros:
Cons: AC useful for hot days
8.8 Excellent
Pros: It’s a great location, very close to Banff Avenue and the river. I like the fireplace, although it’s not a wood burning anymore, still nice. The rooms are comfortable, more spacious than in most hotels. The staff are truly nice and helpful. I appreciate the opportunity of the underground parking; however, it is $12 a night.
Cons: There was a construction side outside, the noise was there throughout the day from 8 am to 6pm. The beds in our room were soft, we prefer firm beds. The elevator floor was muddy; it was not cleaned once during our three day stay. There is a fee for Wi Fi; it should be complementary, like almost everywhere else.
10.0 Excellent
Pros: The whole experience
Cons: Nothing
8.0 Excellent
Pros:
Cons: Not very sound proof, very noisy
9.6 Excellent
Pros: Great location
Cons:
9.1 Excellent
Pros: Location was amazing for walking to downtown. Pool area was beautiful.
Cons: Only thing I could complain about was the carpet in the room. It was old and needed to be changed. Stuffed up my family.
The Banff Park Lodge is a 4 star, full service 211 room hotel, situated in the world renowned town of Banff, in the heart of historic Banff National Park. All rooms are beautifully decorated, have in room coffee makers, convenience refrigerator, with 47 inch LED televisions, in room safe, clock radio, direct dial telephone with data port, iron and ironing board, meridian voice mail system, table with 2 chairs, large dresser and ample closet space. Individual climate control and a private balcony. For our guests comfort we have two excellent restaurants, indoor heated swimming pool, Jacuzzi and eucalyptus steam room, indoor heated parking, shopping, laundry valet, coin Operated washers and dryers on premises, ski storage and any other services available. All rooms are non-smoking. We are proud to be the first independent hotel in Canada to receive the four green leaf rating for our environmental programs
Boutique hotel charm and warm hospitality characterize the Banff Ptarmigan Inn. Situated just minutes from the centre of Banff, this comfortable Inn offers convenient amenities and leisure services within walking distance of many area attractions.
Overall 8.4 Excellent
Based on 2,103 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5.1
Excellent
9.2
Pros: Great location. Easy to find. Clean and comfy
Excellent
10.0
Pros: Breakfast included in price and it was good!
Excellent
10.0
Pros: Great staff. Very friendly & halpful
Good
7.0
Pros: I did like its location, it is a very short walk to get into the heart of Banff. There are a lot of restaurants near by.
Excellent
8.3
Pros: Loved the location
Excellent
9.0
Pros: Breakfast included, underground parking included
Excellent
8.8
Pros: One of the most comfortable hotel beds I've slept in, in a long time. Really good breakfast. Very quiet rooms.
Excellent
8.0
Pros: The room was very clean, modern, updated , comfortable. Great parking. Surprizingly quiet unlike several older reviews. Easy walking distance to downtown. Overal we really liked the facility and the room. Back end area needs some updating .
Good
6.0
Pros: Bed comfortable
Excellent
10.0
Pros: The location was excellent. The included breakfast was great and the staff were very helpful.
Excellent
9.2
Pros: Free Breakfast, updated rooms, fantastic showers and rocky mountain soap co products! Really enjoyed the in room fireplace. One of the best hotels for being close to all the action on Banff Ave. My favourite hotels on banff ave are 1.moose 2.fox 3. Ptarmigan!
Details
Reviews
Overall 8.4 Excellent
Based on 2,103 reviews
Bar
9.3
Location
9.3
WiFi
9.1
Service
8.9
Value
8.5
Breakfast
7.9
Room
7.1
Comfort
5.9
Pool
1.3
Service
9.1
Location
8.8
Value
8.0
Breakfast
7.6
Room
6.4
Comfort
5.6
Location
9.4
Value
8.4
Service
8.4
Breakfast
7.8
Room
6.7
Comfort
5.1
Wellness
3.9
5.1 Okay
Pros:
Cons: The advertised "superior" room for which we pre-paid almost $400 a night for 6 nights was on the first floor with a walking path right next to the window, so there was no privacy at all. The safe did not work. The towels were fryed at the ends and some had stains. After our complaint, the manager of duty first lied that there were no rooms available. After the threat that we would request money return and move to another hotel, he suddenly discovered a premier room available two nights later, but requested that we check out from the current room by 11am and only check into the new one after 4pm, being for 5 hrs roomless. Only the next day the new manager on duty fixed these issues and transferred us to the room in a normal way and with apologies.
The breakfast is mediocre to put it mildly, many motels have better ones.
All in all, they charged these enormous prices only since they could - the location was great.
9.2 Excellent
Pros: Great location. Easy to find. Clean and comfy
Cons: Parking was slightly challenging and just poor timing on the hottub facilities since they were doing maintenance on them.
10.0 Excellent
Pros: Breakfast included in price and it was good!
Cons: No A.C.
10.0 Excellent
Pros: Great staff. Very friendly & halpful
Cons: Nothing
7.0 Good
Pros: I did like its location, it is a very short walk to get into the heart of Banff. There are a lot of restaurants near by.
Cons: The bathroom was small, the sinks are in the room so if someone is up and getting ready it definitely disturbs the person that is trying to sleep. The hot tub was broken.
8.3 Excellent
Pros: Loved the location
Cons: The pillows
9.0 Excellent
Pros: Breakfast included, underground parking included
Cons: The hot tub room entrance number didnt work
8.8 Excellent
Pros: One of the most comfortable hotel beds I've slept in, in a long time. Really good breakfast. Very quiet rooms.
Cons: There was no parking available. The underground parking was full. The outdoor lot was full, so I had to find street parking. When we asked if it was ok to park overnight, the front counter guy said "read the parking signs".
8.0 Excellent
Pros: The room was very clean, modern, updated , comfortable. Great parking. Surprizingly quiet unlike several older reviews. Easy walking distance to downtown. Overal we really liked the facility and the room. Back end area needs some updating .
Cons: Breakfast was not impressive except for the omlette and the cook serving it. Buffet was not fresh at all ,sausages like rubber ,areas were not maintained and messy (spillage etc) For the sake of the hotel, I noted an obviously cracked mug but the girl did not seem interested. Other breakfast staff and some of the front staff did not seem to be that interested either in their jobs.
6.0 Good
Pros: Bed comfortable
Cons: I needed toothbrush Non there I wanted dairy free option Non available
10.0 Excellent
Pros: The location was excellent. The included breakfast was great and the staff were very helpful.
Cons:
9.2 Excellent
Pros: Free Breakfast, updated rooms, fantastic showers and rocky mountain soap co products! Really enjoyed the in room fireplace. One of the best hotels for being close to all the action on Banff Ave. My favourite hotels on banff ave are 1.moose 2.fox 3. Ptarmigan!
Cons: Hot tub area needs an upgrade. One was broken and they are small.
Boutique hotel charm and warm hospitality characterize the Banff Ptarmigan Inn. Situated just minutes from the centre of Banff, this comfortable Inn offers convenient amenities and leisure services within walking distance of many area attractions.
Welcome to the Best Western Plus Siding 29 Lodge! Recreational activities are endless, including hiking trails at Banff National Park, and it is all just minutes away from this cozy Banff hotel. Situated close to the Canadian Rockies in the Town of Banff, many guests come for the hiking along Parker Ridge Trail or for boating at Lake Minnewanka. Visit Bow Falls and don’t miss out on Surprise Corner. From gentle, sloping trails to ones fit for avid hikers, there’s something for everyone. There’s also world class golfing nearby at Fairmount Banff Springs. Perhaps world class skiing is what you are after, in which case a trip to Sunshine Village might be in order. There is also Mount Norquay and Lake Louise near this Banff hotel. Day trips to local attractions like Tunnel Mountain Drive are a great way to see the Rockies and explore the region. Make sure to schedule time at Cave & Basin National Historic Site to learn more about what makes this part of Alberta so unique. Glacier Skywalk is fun for the whole family, while a tour of the Columbia Ice Field can’t be missed. How about a Grotto Canyon Ice Walk or horseback riding in the Rockies? A shot of romance can be injected into any trip with a helicopter ride or a horse-drawn carriage through the historic district. White water rafting on Kicking Horse River brings water adventurers to the region or you can watch the sun rise on a balloon tour. Business travelers to Calgary and Edmonton regularly stay at this Banff hotel to enjoy peace and quiet since Banff is primarily a tourist destination. The city caters to many convention businesses on day tours from nearby cities in Alberta, and is known for world class shopping. Home to Canada’s first National Park and Canada’s highest town at 4,540 feet above sea level, there’s always something exciting happening like the Banff Film & Book Festival or Ice Magic Festival.
Overall 8.4 Excellent
Based on 1,821 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: balcony
Excellent
8.0
Pros: The access to Downtown was good. The rooms were comfortable and well appointed. Staff was friendly and helpful.
Excellent
8.0
Pros: Great breakfasts, nice clean rooms. did have some difficulty understanding desk clerks.
Excellent
9.0
Pros: The room was very comfortable with modern amenities.
Excellent
9.0
Pros: Near downtown Breakfest Staff Room
Excellent
9.6
Pros: Breakfast!
Excellent
9.0
Pros: Location and cleanliness
Excellent
10.0
Pros: Easy access, updated rooms, friendly staff and excellent breakfast.
Excellent
8.0
Pros: The stay was comfortable.
Poor
1.0
Pros: We were at this hotel for the weekend. I was absolutely pleased with everything, clean, comfortable beds, spacious room, cozy pool, good breakfast, but ......
Excellent
9.0
Pros: Clean, relaxing and quiet atmosphere. The pool was very clean and enjoyable. Breakfast was very tasty and food was hot.
Excellent
10.0
Pros: Everything 8
Details
Reviews
Overall 8.4 Excellent
Based on 1,821 reviews
Location
8.7
Room
8.6
WiFi
8.5
Comfort
8.3
Value
8.1
Service
8.0
Breakfast
7.8
Room
8.8
Location
8.7
Comfort
8.6
Value
7.5
Service
7.5
Breakfast
7.3
Pool
5.9
Food
5.4
Room
8.9
Location
8.9
Comfort
8.5
Value
8.3
Service
7.9
Breakfast
7.6
9.0 Excellent
Pros: balcony
Cons: nothing
8.0 Excellent
Pros: The access to Downtown was good. The rooms were comfortable and well appointed. Staff was friendly and helpful.
Cons: My daughter went to have a shower and there was hair in the tub. Unsure if the bathroom was properly cleaned. The rest of the bathroom seemed to have been cleaned thoroughly. We could not rent a movie on the TV. This service would have been nice to have.
8.0 Excellent
Pros: Great breakfasts, nice clean rooms. did have some difficulty understanding desk clerks.
Cons:
9.0 Excellent
Pros: The room was very comfortable with modern amenities.
Cons: The breakfast room and breakfast offerings were not the best.
9.0 Excellent
Pros: Near downtown Breakfest Staff Room
Cons: Overprice for the htel Not enough Parking
9.6 Excellent
Pros: Breakfast!
Cons: The pool was closed for one hot minute but we went to the springs instead.
9.0 Excellent
Pros: Location and cleanliness
Cons: No
10.0 Excellent
Pros: Easy access, updated rooms, friendly staff and excellent breakfast.
Cons:
8.0 Excellent
Pros: The stay was comfortable.
Cons:
1.0 Poor
Pros: We were at this hotel for the weekend. I was absolutely pleased with everything, clean, comfortable beds, spacious room, cozy pool, good breakfast, but ......
Cons: when we left, I forgot some of our clothes in the closet. I immediately called the hotel and asked to send them. They were sent it to me, with the exception of some new clothes. Do you understand what this means? My clothes are not really valuable and I’m not particularly upset, but this unpleasant situation suggests that the staff is not honest and when you are staying at this hotel, you cannot be sure about your values and clothes. I thing the most important thing in the hotel is comfort and safety. Not at this hotel. I will never stay here again. I'm disappointed
9.0 Excellent
Pros: Clean, relaxing and quiet atmosphere. The pool was very clean and enjoyable. Breakfast was very tasty and food was hot.
Cons: More parking for groups that have more than one vehicle for a two bedroom suite. Though staff was very helpful. Street parking is very limited.
10.0 Excellent
Pros: Everything 8
Cons: No
Welcome to the Best Western Plus Siding 29 Lodge! Recreational activities are endless, including hiking trails at Banff National Park, and it is all just minutes away from this cozy Banff hotel. Situated close to the Canadian Rockies in the Town of Banff, many guests come for the hiking along Parker Ridge Trail or for boating at Lake Minnewanka. Visit Bow Falls and don’t miss out on Surprise Corner. From gentle, sloping trails to ones fit for avid hikers, there’s something for everyone. There’s also world class golfing nearby at Fairmount Banff Springs. Perhaps world class skiing is what you are after, in which case a trip to Sunshine Village might be in order. There is also Mount Norquay and Lake Louise near this Banff hotel. Day trips to local attractions like Tunnel Mountain Drive are a great way to see the Rockies and explore the region. Make sure to schedule time at Cave & Basin National Historic Site to learn more about what makes this part of Alberta so unique. Glacier Skywalk is fun for the whole family, while a tour of the Columbia Ice Field can’t be missed. How about a Grotto Canyon Ice Walk or horseback riding in the Rockies? A shot of romance can be injected into any trip with a helicopter ride or a horse-drawn carriage through the historic district. White water rafting on Kicking Horse River brings water adventurers to the region or you can watch the sun rise on a balloon tour. Business travelers to Calgary and Edmonton regularly stay at this Banff hotel to enjoy peace and quiet since Banff is primarily a tourist destination. The city caters to many convention businesses on day tours from nearby cities in Alberta, and is known for world class shopping. Home to Canada’s first National Park and Canada’s highest town at 4,540 feet above sea level, there’s always something exciting happening like the Banff Film & Book Festival or Ice Magic Festival.
With a stay at High Country Inn in Banff, you'll be in a national park, a 5-minute walk from Banff Lake Louise Tourism Bureau and 12 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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Overall 8.4 Excellent
Based on 1,796 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5.0
Pros: The location is great! Close to the centre and we took public transit during our stay in banff. The public transit station is also close to the hotel. We were happy that our room was upgraded to a family suite.
Good
7.0
Pros: location, cleanliness, free parking
Excellent
9.0
Pros: location and friendliness of staff
Excellent
9.0
Pros: Fantastic value for the money. Would definitely recommend!
Excellent
8.0
Pros: Easy and pleasant check in. We were upgraded to a king bed room. The room was large and clean. Underground parking was great. The pool and hot tub were good.
Excellent
10.0
Pros: Hotel employee and all the staff were absolutely fantastic - definitely plan to return in the future.
Excellent
8.8
Pros: This hotel is very comfortable and clean.
Excellent
10.0
Pros: We liked everything
Good
7.0
Pros: Good location several blocks from down town. Comfortable room.
Good
7.0
Pros: Good location, big room.
Poor
1.0
Pros: Location was good
Excellent
10.0
Pros: The room was bright and spacious. The location is near downtown.
Details
Reviews
Overall 8.4 Excellent
Based on 1,796 reviews
Pool
9.2
Location
9.2
WiFi
8.6
Wellness
8.4
Service
8.2
Room
8.1
Comfort
6.8
Food
4.3
Breakfast
2.6
Bar
0.0
Pool
9.2
Location
9.1
Service
8.0
WiFi
7.6
Room
7.3
Food
3.8
Breakfast
2.6
Pool
9.3
Location
9.3
Service
8.6
Wellness
8.4
Room
7.7
Comfort
6.8
Food
4.2
Breakfast
2.4
Location
8.9
Room
7.9
5.0 Okay
Pros: The location is great! Close to the centre and we took public transit during our stay in banff. The public transit station is also close to the hotel. We were happy that our room was upgraded to a family suite.
Cons: The bathtub did not drain very well and the TV did not work. A staff came and tried to fix the problem but it still did not work.
7.0 Good
Pros: location, cleanliness, free parking
Cons: 1. air conditioner is loud in room. 2. I put request of having top floor and away from elevator. I had a second floor, beside the elevator and laundry room. 3. It was my husband's birthday. I asked if they do any special surprise-no
9.0 Excellent
Pros: location and friendliness of staff
Cons: parking lot a bit small although there was plenty of road parking
9.0 Excellent
Pros: Fantastic value for the money. Would definitely recommend!
Cons:
8.0 Excellent
Pros: Easy and pleasant check in. We were upgraded to a king bed room. The room was large and clean. Underground parking was great. The pool and hot tub were good.
Cons: Some refurbishment underway, but this did not effect our stay. The adjoining restaurant was closed so could not get breakfast or other meals.
10.0 Excellent
Pros: Hotel employee and all the staff were absolutely fantastic - definitely plan to return in the future.
Cons:
8.8 Excellent
Pros: This hotel is very comfortable and clean.
Cons: We heard quite a loud commotion outside our room in the afternoon, I go outside and to my surprise was several staff members actually in an argument. I was in total shock for that behaviour from staff.
10.0 Excellent
Pros: We liked everything
Cons:
7.0 Good
Pros: Good location several blocks from down town. Comfortable room.
Cons: Parking was limited due to property being under construction.
7.0 Good
Pros: Good location, big room.
Cons: The hotel at first tried to charge me double what I agreed to pay for which was a ridiculous amount per night even by their standards. But when they saw the booking.com printout they honoured that price at the end of the day. Also there was very noisy construction going on some days
1.0 Poor
Pros: Location was good
Cons: They did not honor our double room booking. Put my wife and I with our 15 year old twins in a room with only a king bed. Told us our room choice was first come first serve. Girl working counter was great. Manager needs to work on his people skills.
10.0 Excellent
Pros: The room was bright and spacious. The location is near downtown.
Cons: No. The hotel was great. Thank you.
With a stay at High Country Inn in Banff, you'll be in a national park, a 5-minute walk from Banff Lake Louise Tourism Bureau and 12 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Located in Banff, Samesun Banff is in the mountains, a 2-minute drive from Banff Centre for Arts and Creativity and 6 minutes from Upper Hot Springs. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8.4 Excellent
Based on 1,615 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
9.6
Pros: Location Facilities Clean Atmosphere
Excellent
10.0
Pros: The staff are exceptional, so friendly and helpful. Very good at dealing with the problems every hostel has to deal with . Breakfast was good but a little repetitive after 2 weeks . The lock up to store boards and bikes is really helpful .
Excellent
10.0
Pros: I had pretty high expectations for the hostel in Banff set by my experience at the Vancouver samesun in 2017 at the beginning of my two year trip. The hostel in Banff exceeded even my own high expectations. Staff are friendly and helpful, beds are comfortable, rooms, bathrooms and other common spaces are clean, tidy and the common spaces are very comfortable.
Excellent
9.6
Pros: We were getting a better room without paying more, because there was one empty. Breakfast was tasty and the kitchen is very good to cook in.
Excellent
10.0
Pros: Breakfast is good!
Details
Reviews
Overall 8.4 Excellent
Based on 1,615 reviews
WiFi
9.8
Service
9.1
Location
8.7
Value
8.6
Bar
8.1
Breakfast
7.9
Room
7.1
WiFi
9.7
Service
9.4
Location
8.9
Bar
8.1
Breakfast
7.8
Room
6.6
Location
8.8
Service
8.5
Vibe
7.6
Breakfast
7.4
Room
5.4
Service
8.7
Breakfast
7.3
Room
6.3
9.6 Excellent
Pros: Location Facilities Clean Atmosphere
Cons: Nothing
10.0 Excellent
Pros: The staff are exceptional, so friendly and helpful. Very good at dealing with the problems every hostel has to deal with . Breakfast was good but a little repetitive after 2 weeks . The lock up to store boards and bikes is really helpful .
Cons: Anything I could say that it could be better will always be overthrown with "it's a hostel" so basically what I'm trying to say is it's a great hostel .
10.0 Excellent
Pros: I had pretty high expectations for the hostel in Banff set by my experience at the Vancouver samesun in 2017 at the beginning of my two year trip. The hostel in Banff exceeded even my own high expectations. Staff are friendly and helpful, beds are comfortable, rooms, bathrooms and other common spaces are clean, tidy and the common spaces are very comfortable.
Cons:
9.6 Excellent
Pros: We were getting a better room without paying more, because there was one empty. Breakfast was tasty and the kitchen is very good to cook in.
Cons:
10.0 Excellent
Pros: Breakfast is good!
Cons:
Located in Banff, Samesun Banff is in the mountains, a 2-minute drive from Banff Centre for Arts and Creativity and 6 minutes from Upper Hot Springs. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Located in historic Banff, this contemporary hotel offers hotel rooms, suites with micro kitchens and lofts. Relax in the cave and basin inspired hot pool and sauna or taste the best margaritas in town at Chilis which is open for breakfast lunch and dinner.
Overall 8.3 Excellent
Based on 2,966 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Staff very friendly & accommodating. Excellent location on the Main Street of shops and restaurants.
Good
6.0
Pros: The hotel always had hot water.
Poor
1.0
Pros: In town, private room entrance.
Good
6.3
Excellent
10.0
Pros: Room space Chillis restaurant The opportunity to use other facilities Friendliness of staff
Excellent
10.0
Pros: Food yummy service great facility super
Excellent
8.0
Pros: Chili's restaurant was a high light, great food and service. Very cozy and rustic lobby décor, comfortable rooms.
Good
6.0
Pros: We were mostly happy and content with our stay. The spa is in disrepair, but we were still able enjoy it. Housekeeping was sub par and we woke up both mornings with their cart at our front door. The biggest disappointment was the restaurant Chilli’s, the food was less than acceptable and the daytime wait staff were clearly there just for the pay cheque.
Good
7.1
Pros: Outdoor/lodge feeling
Mediocre
3.8
Excellent
8.0
Pros: Nicely furnished room, clean and tidy
Excellent
10.0
Pros: Excellent location
Details
Reviews
Overall 8.3 Excellent
Based on 2,966 reviews
Location
9.0
WiFi
8.9
Service
8.4
Wellness
7.6
Food
7.6
Breakfast
7.1
Room
6.2
Comfort
4.0
Location
9.1
Service
8.4
Wellness
7.1
Breakfast
6.7
Room
5.8
Comfort
4.0
Location
9.2
Service
8.2
Wellness
7.5
Value
7.5
Breakfast
7.3
Room
5.4
Comfort
3.7
9.6 Excellent
Pros: Staff very friendly & accommodating. Excellent location on the Main Street of shops and restaurants.
Cons: The pool facilities were closed at the hotel. We were allowed to use a few sister properties for the hot pools and gym facilities.
6.0 Good
Pros: The hotel always had hot water.
Cons: spa amenities were closed and the hotel is overpriced, and the continental breakfast was average.
1.0 Poor
Pros: In town, private room entrance.
Cons: Terrible quality for price, excessive extra fees tagged on, old/gross furniture, beds were terrible (and I can sleep anywhere), bathtub did not drain, towels were gross, continental breakfast did not even have fresh eggs, do not stay here. Never again.
6.3 Good
Pros:
Cons: The hot tub was broken. The rooms were very loud and the light switches in the bathroom and sink area stopped working. Very disappointing.
10.0 Excellent
Pros: Room space Chillis restaurant The opportunity to use other facilities Friendliness of staff
Cons: That the hot tub was out of use
10.0 Excellent
Pros: Food yummy service great facility super
Cons: The pool was closed but that wasn’t your fault
8.0 Excellent
Pros: Chili's restaurant was a high light, great food and service. Very cozy and rustic lobby décor, comfortable rooms.
Cons: Pool was closed for renovations and safety purposes for quite some time, and was not advertised or mentioned upon booking, staff had a "too bad so sad, attitude". I had only chose this place for its pool, and was uninterested in moving resorts to Hidden Ridge as I have stayed numerous times, and find the staff rude.
6.0 Good
Pros: We were mostly happy and content with our stay. The spa is in disrepair, but we were still able enjoy it. Housekeeping was sub par and we woke up both mornings with their cart at our front door. The biggest disappointment was the restaurant Chilli’s, the food was less than acceptable and the daytime wait staff were clearly there just for the pay cheque.
Cons:
7.1 Good
Pros: Outdoor/lodge feeling
Cons: Hot tub broken down ($50 rate reduction) but that was the point of out trip. Cigarette burns in blanket. Other guests kept us up all night long. Little sound proofing - if any.
3.8 Mediocre
Pros:
Cons: Dated, dark, dingy noisy, teeny tiny rooms. Beds and pillows are terrible. I would not consider this a 4 star. So disappointed.
8.0 Excellent
Pros: Nicely furnished room, clean and tidy
Cons:
10.0 Excellent
Pros: Excellent location
Cons: Room was a little tight
Located in historic Banff, this contemporary hotel offers hotel rooms, suites with micro kitchens and lofts. Relax in the cave and basin inspired hot pool and sauna or taste the best margaritas in town at Chilis which is open for breakfast lunch and dinner.
With a stay at Banff Aspen Lodge in Banff, you'll be in a national park, a 3-minute walk from Banff Lake Louise Tourism Bureau and 11 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Banff? This hotel has facilities measuring 346 square feet (32.15 square meters), including a meeting room. Free self parking is available onsite.
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Overall 8.3 Excellent
Based on 1,731 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Staff were lovely. Good breakfast buffet. Hottub was not scolding.
Excellent
8.0
Pros: Breakfast is excellent and server (Ricardo) is beey friendly.
Excellent
10.0
Pros: Service and location
Good
7.0
Pros: Breakfast was great, and the hot tub area was small but cute. Our room was large and very clean
Excellent
9.0
Pros: Facilities and staffs are good especially ricky in buffet breakfast.
Okay
4.0
Pros: Location
Excellent
10.0
Good
6.0
Pros: The hot tubs were amazing, however it would be nice if they were open 24hours.
Mediocre
2.5
Excellent
9.0
Pros: Beautiful room, great location.
Good
7.7
Pros: Great breakfast.
Excellent
10.0
Pros: The hot tub --- love it so much! Has sauna too! The breakfast is very nice , love the toast and jam, I can tell they are good quality.
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Details
Reviews
Overall 8.3 Excellent
Based on 1,731 reviews
WiFi
9.4
Service
9.2
Location
9.2
Wellness
9.1
Pool
8.5
Breakfast
8.2
Room
7.1
Comfort
5.0
Bar
4.3
Service
9.3
Wellness
8.9
Location
8.8
Breakfast
7.9
Room
5.9
Comfort
4.8
Wellness
9.3
Service
9.3
Location
9.1
Breakfast
8.5
Room
6.2
Comfort
4.7
10.0 Excellent
Pros: Staff were lovely. Good breakfast buffet. Hottub was not scolding.
Cons: Coffee not the best. If you're a Brit who likes their tea take a few bags with you!! Buttons for the jets in the hottubs not obvious as there didn't seem to be any signage. Didn't realise there was no bar but there was a Liquor store close by.
8.0 Excellent
Pros: Breakfast is excellent and server (Ricardo) is beey friendly.
Cons: No parking spot left.
10.0 Excellent
Pros: Service and location
Cons: Breakfast was the same everyday
7.0 Good
Pros: Breakfast was great, and the hot tub area was small but cute. Our room was large and very clean
Cons: The pillows were too large and hard and our room was 1000 degrees. The bed wasn’t very comfortable either
9.0 Excellent
Pros: Facilities and staffs are good especially ricky in buffet breakfast.
Cons:
4.0 Okay
Pros: Location
Cons: It was not clean! Also, it was super expensive!
10.0 Excellent
Pros:
Cons: Great place in prime location
6.0 Good
Pros: The hot tubs were amazing, however it would be nice if they were open 24hours.
Cons: The breakfast bar was mediocre; there was one older waiter with gray hair who was very rude. Unforunately the horrible waiter definitely impacted our stay and left a bad last impression.
2.5 Mediocre
Pros:
Cons: I didn’t like how the place had only A way out to the main lobby / hot tub through going outside. I was up ALL night from the light in the room not working to turn off. Management didn’t do anything I was not happy with my stay at all. I don’t recommend going here for the price pay an extra 20 bucks and go somewhere will u will feel accommodated.
9.0 Excellent
Pros: Beautiful room, great location.
Cons: Staff could have been friendlier
7.7 Good
Pros: Great breakfast.
Cons: Lack of Air Conditioner on 30 degree C day. Did not really sleep due to room temperature.
10.0 Excellent
Pros: The hot tub --- love it so much! Has sauna too! The breakfast is very nice , love the toast and jam, I can tell they are good quality.
Cons: If u need a take out breakfast it will be very limit .
With a stay at Banff Aspen Lodge in Banff, you'll be in a national park, a 3-minute walk from Banff Lake Louise Tourism Bureau and 11 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Banff? This hotel has facilities measuring 346 square feet (32.15 square meters), including a meeting room. Free self parking is available onsite.
Nestled in the outdoor wonderland of Banff, this Mountain Lodge offers luxurious spa services and facilities, the Keg steakhouse restaurant as well as comfortable accommodations within walking distance of downtown.
Overall 8.2 Excellent
Based on 2,968 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The property as a stylist and welcoming lobby the rooms are comfortable and well decorated I just wish their where extra bedding the restaurant on site is very well payed out with a good selection
Excellent
8.0
Pros: Front desk staff showed us the room promptly AND we got a newly renovated room!
Okay
4.0
Excellent
10.0
Pros: Amazing view of the mountains from our room. Smelled wonderful walking into the lobby. Cozy warm camp fire smells throughout the whole hotel.
Good
6.0
Excellent
8.0
Pros: All good
Excellent
10.0
Pros: Clean rooms, great location close to town and staff was extremely helpful
Good
7.5
Pros: Bathrooms are renovated. Staff is pleasant.
Excellent
10.0
Pros: Hot tub and steam room
Good
7.1
Pros: close walking distance to town/bus was one block away to take to downtown if youdidn't want to walk
Good
6.0
Excellent
10.0
Pros: Hot pool.
Details
Reviews
Overall 8.2 Excellent
Based on 2,968 reviews
Location
8.7
Service
8.4
Pool
8.1
Wellness
8.0
Breakfast
6.3
Room
6.2
Cleanliness
5.8
WiFi
5.8
Comfort
4.5
Service
8.3
Wellness
8.0
Location
7.9
Breakfast
6.4
Cleanliness
5.5
Room
5.0
WiFi
4.5
Comfort
3.4
Location
8.8
Pool
8.4
Service
7.9
Wellness
7.4
Room
6.5
Breakfast
6.4
Cleanliness
5.1
Comfort
5.1
WiFi
4.9
10.0 Excellent
Pros: The property as a stylist and welcoming lobby the rooms are comfortable and well decorated I just wish their where extra bedding the restaurant on site is very well payed out with a good selection
Cons: It’s does not seem to reward people who use sites like bookings .com for customers who use this site on a regular bases and makes me think about other means to book future trips
8.0 Excellent
Pros: Front desk staff showed us the room promptly AND we got a newly renovated room!
Cons:
4.0 Okay
Pros:
Cons: Lukewarm water in bathroom sink. Shower took too long to get hot water. There is a very smoky odor throughout because of fireplace in the lobby.
10.0 Excellent
Pros: Amazing view of the mountains from our room. Smelled wonderful walking into the lobby. Cozy warm camp fire smells throughout the whole hotel.
Cons: Everything
6.0 Good
Pros:
Cons: Room was seriously noisy
8.0 Excellent
Pros: All good
Cons: Nothing
10.0 Excellent
Pros: Clean rooms, great location close to town and staff was extremely helpful
Cons: Not enough parking spots in the underground lot on just 1 of our 4 nights there
7.5 Good
Pros: Bathrooms are renovated. Staff is pleasant.
Cons: There was a strong fireplace smell in our room despite being on the 4th floor. It was really overwhelming. The restaurant quality and staff are just ok. Overpriced food, rude hostess.
10.0 Excellent
Pros: Hot tub and steam room
Cons:
7.1 Good
Pros: close walking distance to town/bus was one block away to take to downtown if youdidn't want to walk
Cons: very NOISY room. We faced street-smokers out all hours of night talking - did not sleep well at all
6.0 Good
Pros:
Cons: A little bit outdated. Staff is not the best.
10.0 Excellent
Pros: Hot pool.
Cons: NO
Nestled in the outdoor wonderland of Banff, this Mountain Lodge offers luxurious spa services and facilities, the Keg steakhouse restaurant as well as comfortable accommodations within walking distance of downtown.
With a stay at King Edward Hotel in Banff, you'll be on the Strip, a 3-minute walk from Banff Lake Louise Tourism Bureau and 13 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 1,069 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Okay
5.0
Pros: Food was ok
Excellent
10.0
Pros: It is in the middle of town so it makes walking very simple.
Excellent
8.0
Pros: The location was central to everything Banff has to offer.
Excellent
10.0
Pros: Great location, front desk was very friendly and helpful.
Excellent
8.0
Pros: location, comfortable, price
Excellent
9.0
Pros: Location was great and staff were helpful.
Excellent
10.0
Pros: I loved everything about this hotel, and I don't know why it only has 2 stars! The front desk staff were incredibly friendly and outgoing. My room was cute and felt luxurious. For just one person, it was very spacious. The hotel doesn't offer food, but there are plenty of food options around. It's also on the main road in town and within walking distance to major shops and attractions. I highly recommend!
Mediocre
2.0
Pros: Location.
Excellent
10.0
Pros: Location is central within Banff and not noisy
Excellent
8.8
Pros: It is just right smack bang in the middle of town, which is extremely convenient. The room was nice and decent. Bed was comfortable, and the bathroom was nice. Definitely great value!
Mediocre
3.0
Pros: Location
Good
6.0
Pros: Great location, good price. Everything in walking distance.
Details
Reviews
Overall 8.2 Excellent
Based on 1,069 reviews
Location
9.0
Service
8.6
WiFi
7.8
Value
7.7
Room
6.7
Vibe
5.5
Comfort
3.8
Wellness
1.3
Breakfast
1.1
Location
8.8
Service
8.1
Room
6.9
Comfort
4.3
Location
9.0
Service
8.8
Value
7.7
Room
6.4
Comfort
3.4
Location
9.2
Value
7.4
Room
5.8
Comfort
3.6
Location
8.7
Room
6.1
5.0 Okay
Pros: Food was ok
Cons: Front desk staff were rude. Booked 2 queen beds and they tried to dish us off in 2 double beds. When we confronted them they were confrontational. After some arguing they moved us to the right room.
10.0 Excellent
Pros: It is in the middle of town so it makes walking very simple.
Cons: A the price was a bit high for what it was.
8.0 Excellent
Pros: The location was central to everything Banff has to offer.
Cons: Our room was not cleaned the first two days and towels were not replaced. We had to ask staff 3 separate times for this to be done.
10.0 Excellent
Pros: Great location, front desk was very friendly and helpful.
Cons: Parking instructions could have been a bit clearer before we checked in, but was not a deal breaker.
8.0 Excellent
Pros: location, comfortable, price
Cons:
9.0 Excellent
Pros: Location was great and staff were helpful.
Cons: I just wish the counter space in the bathroom is a little bigger.
10.0 Excellent
Pros: I loved everything about this hotel, and I don't know why it only has 2 stars! The front desk staff were incredibly friendly and outgoing. My room was cute and felt luxurious. For just one person, it was very spacious. The hotel doesn't offer food, but there are plenty of food options around. It's also on the main road in town and within walking distance to major shops and attractions. I highly recommend!
Cons: One of the towels had a stain, that looked like it was washed but couldn't be fully removed. No matter as there were other towels available.
2.0 Mediocre
Pros: Location.
Cons: Dirty. Toilet was not clean. Human waste. Ceiling leaked. Over bed. Water damage. No compensation. Windows not closing.
10.0 Excellent
Pros: Location is central within Banff and not noisy
Cons: One night so cant really review
8.8 Excellent
Pros: It is just right smack bang in the middle of town, which is extremely convenient. The room was nice and decent. Bed was comfortable, and the bathroom was nice. Definitely great value!
Cons: The desk was quite odd to use and was very small, not a comfortable desk to use a laptop on. Other than this, not much else.
3.0 Mediocre
Pros: Location
Cons: Bed was very uncomfortable
6.0 Good
Pros: Great location, good price. Everything in walking distance.
Cons: Bed sheets had either a blood splatter or wine on them. Pretty disgusting. Didn't notice until after we spent a night in them. They had them changed but it was still very off putting
With a stay at King Edward Hotel in Banff, you'll be on the Strip, a 3-minute walk from Banff Lake Louise Tourism Bureau and 13 minutes by foot from Banff Centre for Arts and Creativity. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
When you stay at Irwin's Mountain Inn in Banff, you'll be in a national park, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 2,035 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Location was good
Excellent
8.8
Pros: Very clean room that was a good size. My dog was able to stay with us.
Excellent
10.0
Pros: Location on Banff strip was perfect and close to everything by foot Room was large, clean and had everything you need
Excellent
10.0
Pros: Nice, clean rooms with a beautiful view. The staff was great! the front was such an amazingly nice girl.
Good
7.9
Pros: Beds were nice. Very clean. Nice room.
Excellent
10.0
Pros: Great room with comfy beds, easy walk distance to shops, nice sauna, good on site restaurant. Great value for money
Excellent
8.0
Pros: Stayed here 2 nights. The room was a good size for 3 people and was clean. Convenient location as it was right on the bus route and within walking distance of shops and restaurants. Staff was very responsive to requests and check in/check out was easy.
Excellent
9.6
Pros: Location
Poor
1.0
Pros: Underground parking access
Okay
5.0
Pros: Nothing really
Excellent
9.0
Pros: Room was a 2 x queen room; the high ceiling gave the room a very spacious feel. Location was just a short walk to the Magpie & Stump.
Excellent
9.0
Pros: Checkin process was easy. Clean, comfortable room.
Details
Reviews
Overall 8.1 Excellent
Based on 2,035 reviews
Location
8.2
Service
8.0
Room
7.8
Comfort
6.9
WiFi
6.0
Breakfast
4.8
Vibe
3.6
Amenities
3.0
Location
9.3
Service
7.9
Room
7.3
Comfort
6.6
Breakfast
4.2
Vibe
3.5
Amenities
3.3
Room
8.1
Location
8.1
Service
7.8
Breakfast
4.9
Vibe
3.2
Amenities
2.4
Location
8.5
Service
8.4
Cleanliness
8.4
Room
7.6
Comfort
6.9
Vibe
3.2
8.0 Excellent
Pros: Location was good
Cons:
8.8 Excellent
Pros: Very clean room that was a good size. My dog was able to stay with us.
Cons: One staff member was quite rude while the other we dealt with was fantastic.
10.0 Excellent
Pros: Location on Banff strip was perfect and close to everything by foot Room was large, clean and had everything you need
Cons: Some staff seemed too preoccupied with their phones but otherwise very friendly and helpful when engaged
10.0 Excellent
Pros: Nice, clean rooms with a beautiful view. The staff was great! the front was such an amazingly nice girl.
Cons: Nothing that I can think of.
7.9 Good
Pros: Beds were nice. Very clean. Nice room.
Cons: Staff were not super friendly. We called to ask about events in Banff and they had no information for us and said "oh I don't know." Many times it seemed like they were inconvenienced if you needed something or had a question to ask. Not welcoming when you enter the building even though they are sitting right at the entrance at the front desk.
10.0 Excellent
Pros: Great room with comfy beds, easy walk distance to shops, nice sauna, good on site restaurant. Great value for money
Cons:
8.0 Excellent
Pros: Stayed here 2 nights. The room was a good size for 3 people and was clean. Convenient location as it was right on the bus route and within walking distance of shops and restaurants. Staff was very responsive to requests and check in/check out was easy.
Cons: Limited parking in the back and there is no guarantee of a spot if vehicle is outside the height restriction to get into the underground parking. Rooms walls are very thin, can hear hallway conversations and the sounds of the service carts rolling down the hall.
9.6 Excellent
Pros: Location
Cons: Our room doesn't have kitchen, it would be better if the hotel offered room with kitchen or common kitchen.
1.0 Poor
Pros: Underground parking access
Cons: Front staff were unresponsive to concerns about complimentary upgrade. The window was small with no view,king bed was less than a foot to the door, hot tub jets broken. When complained ---$ was alot for nothing was told " thats easter"
5.0 Okay
Pros: Nothing really
Cons: This is definitely not handicap facilities, no handicap parking, no handicap washroom in restaurant. Very poor parking period.!! Select of tv channels not good.
9.0 Excellent
Pros: Room was a 2 x queen room; the high ceiling gave the room a very spacious feel. Location was just a short walk to the Magpie & Stump.
Cons: Parking garage has a low ceiling (approx. 6 ft.)
9.0 Excellent
Pros: Checkin process was easy. Clean, comfortable room.
Cons: Damage deposit excessive. Makes me wonder about the clientele they attract.
When you stay at Irwin's Mountain Inn in Banff, you'll be in a national park, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Charlton's Banff is a 3.5 star classic alpine style hotel situated just a 10 minute walk to downtown Banff. This newly renovated property offers a unique selection of accommodations including family-friendly kitchenette suites and romantic loft fireplace suites. Complimentary lite continental breakfast is offered daily to all hotel guests. With an indoor pool, whirlpool and steam room, this hotel is an ideal choice for a getaway in one of Canadas beautiful national parks.
Overall 8.1 Excellent
Based on 1,548 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Healthy choices for breakfast was nice. I like the location, room was nice, clean and the bed was comfortable. I had a very good nights sleep. It's been awhile since I've had one.
Excellent
8.0
Pros: The bedroom was big and the washroom was spacious with tub and a shower box..
Okay
5.0
Mediocre
2.0
Pros: Super average hotel. Interiors are very drab and outdated.
Excellent
8.0
Pros: The breakfast was really good, I wish you guys had more different things, like scrambled eggs instead of boiled eggs, or bagels instead of just bread. Also, the room was beautiful, loved the heated flooring and the high vaulted ceiling!! The bathroom was huge and beautiful as well.
Poor
1.0
Pros: nothing
Mediocre
2.0
Poor
1.0
Pros: The location was good.
Excellent
8.0
Pros: Nice clean room.
Excellent
9.2
Pros: Hotel overall is very clean and well maintained. The rooms are comfortable, nicely furnished and the variety of layouts is perfect for everyone from a single to a group or family. Nice clean bedding / linens, and carpets in bedrooms; Clean towels, tiling, showers and fixtures in bathrooms...lots of hot water and bathroom floor seemed to be heated, nice! Pool, hot tub and steam room were clean, nicely maintained, as were change rooms / washrooms. Reception staff were very nice and professional. Let me know where to find amenities and kindly suggested local events (Christmas Market) to attend, and nearby restaurants.
Good
6.0
Pros: location
Excellent
9.4
Pros: 2 bedroom kitchenette suite was very spacious and well appointed
Details
Reviews
Overall 8.1 Excellent
Based on 1,548 reviews
Location
9.1
Pool
8.6
Service
8.6
Room
7.3
WiFi
7.1
Breakfast
5.7
Food
3.7
Location
9.0
Pool
8.8
Service
8.8
Wellness
8.4
Comfort
7.4
Room
7.2
Breakfast
5.7
Food
4.0
Location
9.0
Service
8.8
Pool
8.7
Value
7.6
Comfort
6.8
Room
6.8
Breakfast
5.7
Food
4.4
9.0 Excellent
Pros: Healthy choices for breakfast was nice. I like the location, room was nice, clean and the bed was comfortable. I had a very good nights sleep. It's been awhile since I've had one.
Cons: The breakfast was okay, not hot and the milk was warm.
8.0 Excellent
Pros: The bedroom was big and the washroom was spacious with tub and a shower box..
Cons: Breakfast options were very limited, no consideration to lactose free milk/yogurt and gluten free options. Breakfast time was short.
5.0 Okay
Pros:
Cons: It was super hot upstairs in the loft which made it difficult to sleep and the bed was terrible. Time to buy new beds.
2.0 Mediocre
Pros: Super average hotel. Interiors are very drab and outdated.
Cons: Lamps in the bedroom did not work (bad bulbs). The lights in the room were half white half yellow. The "hot" breakfast had only the one non vegetarian option. The staff at the front desk were not super familiar with giving any recommendations on the area.
8.0 Excellent
Pros: The breakfast was really good, I wish you guys had more different things, like scrambled eggs instead of boiled eggs, or bagels instead of just bread. Also, the room was beautiful, loved the heated flooring and the high vaulted ceiling!! The bathroom was huge and beautiful as well.
Cons: The counter service person could have been more welcoming. We had a mishap about the reference booking as it was under my name rather than my friends, but instead of trying to help she just said we didn't have a booking. Also, I wished the pool hours were longer. I know it is already 7am - 11pm which is plenty time already but the people who get there at 9 pm have no chance of using the pool or hot tub to relax before heading to bed as they would just worry about eating out for dinner and then coming back to the hotel. I would've loved to use the pool past 11 pm.
1.0 Poor
Pros: nothing
Cons: The elevator was not working, we had to haul all luggage to 3rd floor. Not easy at 68 yrs. old. They placed an autistic child in the room next to us. We heard parents screaming and doors banging all night. We did not fall asleep until 2 AM.
2.0 Mediocre
Pros:
Cons: Very poor customer service, the manager did not take the time to try to resolve any of the issues. We booked specifically for the parking, and had to park 20 min away because other guests were double parked - the manager did nothing to resolve the issue, blamed having to 'dig into the mountains' as a reason to why they did not advertise having limited parking and did not deal with the issue.
1.0 Poor
Pros: The location was good.
Cons: The room pictures example on booking.com looked great, modern and clean, but when we got to our room saw it was tired, very outdated and smelt musty. They offered an alternative and it was equally poor. When we showed them the pictures on booking.com associated with the room we booked on the app on my phone they told us they were pictures of the 6 or so refurbished rooms,. We offered to cancel and lose one nights money to go elsewhere but they said the policy was we would lose both nights money.....but we could have a refurbished room for an extra $75 per night, we agreed but maintained the photos were total a misrepresentation of the actual rooms when booking. It should be noted one of their staff even admitted "yes the rooms are very dated" We live in Alberta and have stayed in Banff many times and always try different places to stay and have never been disappointed. There is of course first time for everything and this was certainly it.
8.0 Excellent
Pros: Nice clean room.
Cons: Furniture made it very difficult to adjust air conditioning.
9.2 Excellent
Pros: Hotel overall is very clean and well maintained. The rooms are comfortable, nicely furnished and the variety of layouts is perfect for everyone from a single to a group or family. Nice clean bedding / linens, and carpets in bedrooms; Clean towels, tiling, showers and fixtures in bathrooms...lots of hot water and bathroom floor seemed to be heated, nice! Pool, hot tub and steam room were clean, nicely maintained, as were change rooms / washrooms. Reception staff were very nice and professional. Let me know where to find amenities and kindly suggested local events (Christmas Market) to attend, and nearby restaurants.
Cons: Couldn't complain about much.
6.0 Good
Pros: location
Cons: you had to go down a spiral staircase to get to the bathroom in the room...what?!
9.4 Excellent
Pros: 2 bedroom kitchenette suite was very spacious and well appointed
Cons:
Charlton's Banff is a 3.5 star classic alpine style hotel situated just a 10 minute walk to downtown Banff. This newly renovated property offers a unique selection of accommodations including family-friendly kitchenette suites and romantic loft fireplace suites. Complimentary lite continental breakfast is offered daily to all hotel guests. With an indoor pool, whirlpool and steam room, this hotel is an ideal choice for a getaway in one of Canadas beautiful national parks.
With a stay at Bow View Lodge in Banff, you'll be near ski lifts, a 5-minute walk from Banff Lake Louise Tourism Bureau and a 4-minute drive from Tunnel Mountain. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 7.7 Good
Based on 2,105 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.1
Pros: loved the location, the view from my room, and the overall good feeling I had when I walked into the room. Comfortable bed, very clean bathroom with lots of towels, quiet for sleeping, etc. Also there were extra blankets available in the room (if needed); that was appreciated.
Good
7.9
Pros: We had a room overlooking the river. Good view and room was clean.
Good
7.5
Pros: Great location
Excellent
10.0
Pros: Hotel was just as described. It is an older lodge, not fancy however it has everything you need. good heating, great staff and perfect location. Lake view room views were beautiful. Would definitely stay again.
Excellent
9.4
Pros: The pool and the view.
Good
6.7
Good
6.0
Pros: His location close to downtown and along the Bow river
Excellent
10.0
Pros: Fabulous river view, and the room was safe and quiet.
Excellent
8.8
Pros: Great location. Good value
Excellent
8.0
Pros: Very comfy stay at the Bow View. Very convenient and easy to walk to all parts of town. A nice and affordable option in Banff.
Excellent
9.0
Pros: The location: easy acces to the town services; the nice view ont the Bow river and the surrounding mountains
Excellent
9.0
Pros: Location and cleanliness
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Details
Reviews
Overall 7.7 Good
Based on 2,105 reviews
Location
9.3
Pool
8.5
Service
7.8
Room
6.6
Value
6.5
WiFi
3.0
Breakfast
2.7
Vibe
2.4
Location
9.6
Service
7.8
Room
7.2
Value
6.3
Breakfast
2.5
Vibe
1.8
WiFi
1.5
Location
9.0
Pool
8.2
Service
8.0
Value
6.2
Room
5.2
Comfort
4.0
Amenities
2.9
WiFi
2.4
Vibe
2.3
Location
9.3
Service
7.7
Room
5.2
9.1 Excellent
Pros: loved the location, the view from my room, and the overall good feeling I had when I walked into the room. Comfortable bed, very clean bathroom with lots of towels, quiet for sleeping, etc. Also there were extra blankets available in the room (if needed); that was appreciated.
Cons: the ledges along the windows/patio door could have been vacuumed a little better - none the less, it was still a clean room both in the bedroom/sitting area and the bathroom
7.9 Good
Pros: We had a room overlooking the river. Good view and room was clean.
Cons: When we arrived the fellow at reception was grumpy. I thought maybe it was a bad day, or he had just dealt with a nasty/difficult customer. However he never was pleasant the three days we were there. The night person was very pleasant and had a smile to welcome you as you came back. If it wasn’t Banff the reception guy wouldn’t be there. For some the fact there was no wifi would be a problem.
7.5 Good
Pros: Great location
Cons: Beds are not very confortable
10.0 Excellent
Pros: Hotel was just as described. It is an older lodge, not fancy however it has everything you need. good heating, great staff and perfect location. Lake view room views were beautiful. Would definitely stay again.
Cons:
9.4 Excellent
Pros: The pool and the view.
Cons: Everything was great.
6.7 Good
Pros:
Cons: Dirty carpet and upholstered chair
6.0 Good
Pros: His location close to downtown and along the Bow river
Cons: Room needs to be refreshed
10.0 Excellent
Pros: Fabulous river view, and the room was safe and quiet.
Cons: Room had too much furniture for the size of it. They could get rid of a lot of that stuff, mount the tv up on the wall and free up some space.
8.8 Excellent
Pros: Great location. Good value
Cons: The televisions are VERY old. There is only one staff member, so check in on a Friday afternoon is quite backed up.
8.0 Excellent
Pros: Very comfy stay at the Bow View. Very convenient and easy to walk to all parts of town. A nice and affordable option in Banff.
Cons:
9.0 Excellent
Pros: The location: easy acces to the town services; the nice view ont the Bow river and the surrounding mountains
Cons: The person who was at the reception the first night did not speak clearly and loud enough The parking was full so I had to walk to and undergourn parking and the instructions to have access were not clear
9.0 Excellent
Pros: Location and cleanliness
Cons: They charge nightly for WiFi
With a stay at Bow View Lodge in Banff, you'll be near ski lifts, a 5-minute walk from Banff Lake Louise Tourism Bureau and a 4-minute drive from Tunnel Mountain. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
When you stay at Banff Voyager Inn in Banff, you'll be in a national park, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
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Overall 7.2 Good
Based on 1,316 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The staff were very friendly and helpful. We enjoyed our visit very much.
Excellent
8.0
Pros: The beds a comfortable and the hot tub is relaxing. The outdoor pool Is a neat feature.
Good
6.0
Excellent
8.8
Pros: Room is clean. Breakfast is amazing. Lots of varieties. Staffs are courteous. We enjoyed our stay.
Excellent
8.0
Pros: Good location
Good
7.0
Pros: Price, front desk staff was friendly. The rooms aren’t great but the beds were comfy and ultimately that’s all you should need the room for in Banff!
Excellent
8.5
Pros: comfy bed good breakfast friendly staff Good price
Okay
4.0
Pros: Room was clean, breakfast good
Okay
4.0
Excellent
8.0
Pros: Breakfast
Good
7.0
Pros: Quite an old building so dont expect too much but definitely value for money. Breakfast is good. Location a bit far from downtown banff (in winter -when it snow).
Good
7.0
Pros: Breakfast was good and big variety. Location is a little bit outside but good to walk downtown. Staff was very friendly. Hotel is a little bit dated and has no elevator. But ok if you don't have problems.
Details
Reviews
Overall 7.2 Good
Based on 1,316 reviews
Bar
9.6
Service
8.5
Location
8.0
Breakfast
7.7
Pool
7.4
WiFi
7.1
Wellness
6.7
Room
5.9
Vibe
3.4
Amenities
2.5
Service
8.4
Location
8.3
Breakfast
7.6
Pool
7.4
Wellness
6.2
Room
5.1
Vibe
3.2
Amenities
2.8
Service
8.7
Breakfast
8.0
Location
7.8
Pool
6.8
Comfort
6.2
Room
5.2
Vibe
2.2
Amenities
2.0
10.0 Excellent
Pros: The staff were very friendly and helpful. We enjoyed our visit very much.
Cons: N/A
8.0 Excellent
Pros: The beds a comfortable and the hot tub is relaxing. The outdoor pool Is a neat feature.
Cons: The carpets could be changed. It does look like the hotel is changing them starting with the hall ways. The room we stayed in was clean, just the carpets could use some TLC.
6.0 Good
Pros:
Cons: confusing check in and delays in getting our room
8.8 Excellent
Pros: Room is clean. Breakfast is amazing. Lots of varieties. Staffs are courteous. We enjoyed our stay.
Cons:
8.0 Excellent
Pros: Good location
Cons: It's an older place, definitely overpriced.
7.0 Good
Pros: Price, front desk staff was friendly. The rooms aren’t great but the beds were comfy and ultimately that’s all you should need the room for in Banff!
Cons: The hotel ran out of towels 2 mornings in a row. Also when we went to check in on our first day they said check in time was 4. We showed up at 3:45 thinking it would be okay to check in and the room legitimately wasn’t ready yet.
8.5 Excellent
Pros: comfy bed good breakfast friendly staff Good price
Cons: a bit outdated
4.0 Okay
Pros: Room was clean, breakfast good
Cons: The room is in poor condition..bathtub chipped, broken toilet seat, going to pool and hot tub is a maze going to basement
4.0 Okay
Pros:
Cons: Outdated and overpriced
8.0 Excellent
Pros: Breakfast
Cons: Nothing
7.0 Good
Pros: Quite an old building so dont expect too much but definitely value for money. Breakfast is good. Location a bit far from downtown banff (in winter -when it snow).
Cons:
7.0 Good
Pros: Breakfast was good and big variety. Location is a little bit outside but good to walk downtown. Staff was very friendly. Hotel is a little bit dated and has no elevator. But ok if you don't have problems.
Cons:
When you stay at Banff Voyager Inn in Banff, you'll be in a national park, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
Perfect for the budget conscious traveller looking for an Inn with a cosy mountain feel. Bumpers is situated in a peaceful location at the start of Banff Avenue, surrounded on two sides by forest with the majestic Cascade Mountain in the background.
Overall 6.7 Good
Based on 960 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8.3
Pros: Centrally located near Banff with access to the main hotel for the amenities. Also pet friendly and pretty close to the off-leash dog park. Would recommend staying here especially if you have a pet.
Okay
5.8
Pros: The room was clean, quiet, spacious, big bath, comfortable
Excellent
8.3
Pros: The room itself is spacious, especially the top is attic like which makes the room instantly bigger. There’s plenty of worktop space and room for luggage. There’s also a small patio which overlooks the yard downstairs.
Okay
5.4
Pros: Easy to find and spacious
Excellent
10.0
Pros: Clean and spacious room.
Okay
5.0
Pros: The price
Mediocre
3.3
Excellent
8.0
Pros: A nice hotel but over priced
Good
6.3
Pros: The price was good - it's an older Inn, perhaps one of the oldest - So it is likely a place that will be torn down soon to make a major upgrade - then the price will inevitably go up. I was happy as I got what I paid for.
Details
Reviews
Overall 6.7 Good
Based on 960 reviews
Location
8.4
Pool
7.3
Value
7.0
Comfort
6.7
WiFi
6.4
Service
6.1
Room
5.7
Breakfast
5.3
Food
3.5
Cleanliness
3.4
Location
8.4
Comfort
6.8
Value
6.7
Service
5.6
Room
5.4
Cleanliness
4.1
Amenities
3.3
Vibe
2.2
Location
8.3
Comfort
6.7
Value
6.3
Service
5.9
Room
5.4
Amenities
3.6
Cleanliness
3.6
Vibe
2.7
8.3 Excellent
Pros: Centrally located near Banff with access to the main hotel for the amenities. Also pet friendly and pretty close to the off-leash dog park. Would recommend staying here especially if you have a pet.
Cons: There's not much I'd want to be improved upon.
5.8 Okay
Pros: The room was clean, quiet, spacious, big bath, comfortable
Cons: Couldn't find the registration office, we were lead on a goose chase, sending us to the apartments across the street, then to this restraunt a block away, horrible parking on a narrow hilly drive, had to register in a restraunt? Really? It should be with the motel not a block away at a restraunt. No one to guide you there, very frustrating, at least have maps to say where you register, really a silly set up. Crazy area!
8.3 Excellent
Pros: The room itself is spacious, especially the top is attic like which makes the room instantly bigger. There’s plenty of worktop space and room for luggage. There’s also a small patio which overlooks the yard downstairs.
Cons: The downside of the property is that the building itself doesn’t have reception. When you check in you have to be at another building (it’s brother hotel) across the main road in Banff town. In addition, all the facilities such as pool gym etc are in the brother hotel as well. It’s about 5 min walk from your room to the other hotel. It’s not convenient in that regard.
5.4 Okay
Pros: Easy to find and spacious
Cons: Office was closed only a cleaning lady was walking around. It turns out that the motel across the street operated it. Never told that The room was dated and needed repair especially in the bathroom. There were not windows to speak of and the soap dispenser in the shower did not work. The room was over priced for what you got. No breakfast and the fridge did not work.
10.0 Excellent
Pros: Clean and spacious room.
Cons: The bathroom drain was clogged.
5.0 Okay
Pros: The price
Cons: Location, cleanliness, stairs
3.3 Mediocre
Pros:
Cons: I visit Banff often for work and vacation (I've travelled all over the world and have a lot of budget hotel experience). I've stayed at several different hotels in Banff and Canmore. Most of them have been in this price range. This is by far the worst hotel I've ever stayed in. I feel like I was ripped off at $200/night plus tax. One of the two table lamps (the only lighting in the room) had a shade that was torn up. I called the front desk and they said they'd send a new one, but never did. The heat was on really high and there's no way to adjust it in the room, only a dirty dusty and loud table-top fan. I opened the window to cool it down, but only one of the two windows would open. With the windows open all I could hear was construction. There is both road work and a new building being built next door. I could also hear a lot of noise from other guests that also had their windows open. The room was filthy. There was dust on all the surfaces. The shower had hair and dead bugs squished onto the tile. The carpet was dingy and stained. They never replaced the coffee in my room. There were loud clanging noises one night that persisted for about an hour. I called about it and they sent a repair guy who at first didn't believe me and said "it's just and old noisy building." A second repair guy heard the noise and fixed it. It was caused by the heating system. Check in isn't located on site at Bumpers Inn, it's at Inns of Banff across the intersection that was under construction, so getting over there, and in and out of Banff, was a hassle with all the traffic back-ups. The only redeeming thing was that the bed was decent, not great, but decent. This place is only a step up from camping. I wanted to get another hotel, but there was no vacancy anywhere else I looked. I've actually paid the same rate to stay at luxurious Canalta Lodge, so I am disappointed. I won't stay here again. I don't recommend it.
8.0 Excellent
Pros: A nice hotel but over priced
Cons:
6.3 Good
Pros: The price was good - it's an older Inn, perhaps one of the oldest - So it is likely a place that will be torn down soon to make a major upgrade - then the price will inevitably go up. I was happy as I got what I paid for.
Cons: climbing stairs with a suitcase was a minor hassle, but it is only a two storey building. The unit I was in faced the edge of town forest and North so there was poor lighting and only two small table lamps that didn't provide much light - so the overall impression of the room in the evenings was the it was too dark.
Perfect for the budget conscious traveller looking for an Inn with a cosy mountain feel. Bumpers is situated in a peaceful location at the start of Banff Avenue, surrounded on two sides by forest with the majestic Cascade Mountain in the background.
