AC useful for hot days
Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.
Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.
Charging for wifi is outdated and should be changed in my opinion. It is a common service for hotels to have free wifi nowadays. oh well.
Good family stay
We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.
Location was amazing for walking to downtown. Pool area was beautiful.
Only thing I could complain about was the carpet in the room. It was old and needed to be changed. Stuffed up my family.
All around a pleasant experience
Central location, friendly staff.
Bed spreads near a serious cleaning, stains and frays are everywhere.
Great location. I read some reviews and thought the room wouldn't be that great but I booked it for location. The room I had was very nice and comfortable. I would stay here again. pool was also very nice.
It would have been nice to have 2 chairs on the balcony.
Nice location, but expensive
Very nice and clean room. Location fantastic.
Resort town so all hotels are expensive. Didnt like being charged for parking or internet.
Leisure facilities were excellent. Comfy beds too.
No free wi-fi. They charge $10-a-day.
Great location close to some of the tourist attractions in Banff. Very convenient walking distance to shopping and dozens of restaurants. Very nice staff. Parking garage was very convenient. Looked like an ideal facility for small conferences. Check-in and check-out were a breeze. Had wired internet in one wing -- speed 5Mb/1.5Mb. Nice shops downstairs off the lobby.
It was a bit pricey in the high summer season, but so were many other things in Banff. Extra daily cost for wifi and underground parking. Hotel was mostly quiet, but a little noisy when trains came through, not awful. Room layout and some furnishings were dated (mixed ages/styles), but the room was reasonably comfortable. Maintenance of some plumbing fixtures was deficient (I have no clue why housekeeping staff coordinates so poorly with the maintenance crew in many hotels such as this). My rating would have been higher if staff had bothered to take just 15 seconds of screwdriver time on the shower handles. Front desk person was unaware of wired internet, "We don't have that!" But they do in one wing. Be aware that Banff town is a significant distance from the Icefields Parkway.
Not bad - the location saves them
The location, close to the Banff main street.
The facilities need an upgrade, especially the bathrooms. They are really showing their age both in appearance and function. The hot tub and jacuzzi were tepid at best, and the pool was freezing.
The Banff Park Lodge is a 4 star, full service 211 room hotel, situated in the world renowned town of Banff, in the heart of historic Banff National Park. All rooms are beautifully decorated, have in room coffee makers, convenience refrigerator, with 47 inch LED televisions, in room safe, clock radio, direct dial telephone with data port, iron and ironing board, meridian voice mail system, table with 2 chairs, large dresser and ample closet space. Individual climate control and a private balcony. For our guests comfort we have two excellent restaurants, indoor heated swimming pool, Jacuzzi and eucalyptus steam room, indoor heated parking, shopping, laundry valet, coin Operated washers and dryers on premises, ski storage and any other services available. All rooms are non-smoking. We are proud to be the first independent hotel in Canada to receive the four green leaf rating for our environmental programs
Based on 2,590 reviews
Value for money
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