That wasn’t what I booked
Pros: Clean and neat car, friendly staff, fast drop off
Cons: I select Lincoln Navigator or equivalent that means big size car or sequoia, Yukon, Taho.... What I got prado instead, regard less class code or what we use to hear in this regards by logic I should have got same size what I saw and booked.
Cons: when I booked it online the picture and the brand were different from the confirmation I received by email and what I got there I thought I paid for a bigger car than what I got
Pros: Easy transaction
We got an upgrade, but did we?
Pros: We got an upgrade (but did we?).
Cons: We got an upgrade, but the car had a broken mirror, it wasn't cleaned (it still had dirt marks all over - and I mean dry dirt stains, not brown mud stains), we weren't given anything to sign for an inspection, and as a minor annoyance the volume had a very low master limit - seriously, turn it up a little more.
Pros: They attended the battery issue and replaced it.
Cons: Car is in a horrible shape Got charged an extra day just for extra 2-3 hours!
Convenient and Affordable
Pros: Easy to rent with nice staff We got a free upgrade :)
Cons: The car was dirty The fuel was at 70%
Super old car
Pros: Great customer service .
Cons: Old car , 77000 km. Car is noisy, and old
Pros: not much
Cons: I rented this full SUV vehicle but got shorted since the back seats would not fold or operate. The Avis tech tried to fix it but was unsuccessful. They promised that they will find me a replacement vehicle and replace the once I rented withing couple of hours. They never even called. I was stuck with this care for the whole week and AVIS-Beirut refused to discount the rate when I returned. It is a big ripoff operation.
very bad service
Pros: nothing to like coz did not received my car. They just told me, sorry sir no more cars available
Cons: Kindly cancel the reservation and arrange full refund immediately. Robert Nehme 00971555967640
No available car at check in
Pros: They tried to work and find an alternative
Cons: There is obviously overbooking for their SUV's. Also the car terrible brakes.
Cons: Was given a BYD vehicle which wouldn't got up hill. Avis agent advised that the vehicle is only good for city driving. No where did it says that what I reserved of took possession of it. Avis did not have another car to give me so I ended up without a car
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