Ok first impression. Clerk was just ok, I think he was sleepy. Elevator rattles and shakes,and for someone who already doesn't like small spaces, hang on it's terrifying. The hallway to our room smelled of marijuana smoke which is not what I want my kids to experience. Room smelled like an old smokers coat. None of the lights matched color so that was interesting. Bright white 25w led and soft 14w in the same lamp. Beds were nice no squeaks or creaks and clean (besides the cigarette burn in the blanket). Bathroom had a pube on the toilet (wtf) and the fan (which you can't turn off) sounded like a poker card and Chop sticks got tossed in a window fan. Breakfast was great! Checkout was easy.
GPS sent me down a one way. No sign to take next left? Scary elevator, place looks clean but isn't. This place is a polished turd. It's shiny but it's still a turd.
Staff, room and location was great! Thank you for a great experience.
Brief but nice stay
The check in was extremely easy and I was traveling solo with 3 small children so I appreciated that. The staff was very kind and our room was spacious and very clean. We were only there passing through but it looked like it was close to shopping and easy access back to the highway. I would definitely stay here again!
Nothing really. I mean I wish they had given me a pile of gold on my way out but I keep wishing that and it hasn't happened yet.
Nice facility, spacious room
Great breakfast, better options than most Nice staff Room clean with pleasant decor
Located next to freeway, so noisy all night long Bed sagged in middle
Friendly staff Close to airport
Asked for a wake up call-did not receive. Went to check out and no one was upfront ended up leaving my room keys. Felt like the hotel was fairly clean yet dirty in the same sense.
Everyone was friendly and helpful. Especially the pleasant and kind lady and gentleman that prepare and assist with the hot breakfast. We had our grandkids come to stay with us and they were made to feel very welcome. Its the little things that make a stay special.
The room was freshly painted which was nice...except for the powerful smell.
Nice and private
Good breakfast and clean
We had a nice stay
Overall we had a nice stay. I wish the bathroom in the room was more updated. It had a sink but no counter or vanity. The staff was great and the location for our family business was good.
There are a lot of hotels in this area but they are run down and have horrible reviews. This place is the opposite (literally, they're wrapping up a renovation right now). Staff is friendly, rooms are clean, beds are comfortable. The breakfast in the morning is more than you get at most places. The pool is clean and doesn't seem to get used often - we had the whole pool and hot tub to ourselves both evenings.
I didn't take off any stars because this was a non-issue for me, but they are in the middle of a renovation. During the day it was LOUD, but we were gone at about 9am until 6pm and so the noise never bothered us. If you're going to be staying there while they are renovating, I would suggest asking for a room away from the construction.
Even though there was construction going on at the hotel - adding more rooms - it was very quiet - they never started before 9am. Breakfast was good and everyone on staff was friendly.
great for the price
Grounds were nice. Construction wasn't too loud and didnt bother us.
Pillows are small. Soft but just the size makes em feel weird.
The hotel was in a very good location. It was perfect for our visit to Aurora.We came to visit our daughter and granddaughter and family.We stayed 3 nights in this hotel.The breakfast was good. The staff was friendly and overall our stay was nice. We plan to stay here again on our next visit to Co.
The first night the room was a bit cold. The bedding seemed fairly thin on the beds. The next day we called down and got blankets sent up. It was much better for the next 2 nights.
The award winning and newly renovated Best Western Plus Gateway Inn & Suites offers comfortable accommodations, great rates and the perfect location for business and leisure travelers, due to its proximity to the University of Colorado Hospital, Anschutz Medical Campus, Fitzsimmons Medical Complex, Medical Center of Aurora, Denver Children's Hospital, Denver Technological Center, Aurora Sports Complex, Dick’s Sporting Goods® Park, Buckley Air Force Base and is just a short drive away from downtown Denver and the Denver International Airport. Ideally located along Interstate 225, The Best Western Plus Gateway Inn & Suites is just blocks from the Town Center® of Aurora Mall, major retailers such as Walmart® and Home Depot®, and several restaurants such as BJ’s® Taphouse, Romano’s Macaroni Grill®, Joe’s Crab Shack®, Friday’s®, Chili’s® and Chick-fil-A®. Our newly renovated and well-appointed rooms feature new beds, new furniture with granite tops, new carpet, HD TVs, microwaves, refrigerators and the fastest and most reliable complimentary high-speed internet available. Guests of the Best Western Plus Gateway Inn & Suites will feel right at home while on the road for business, family or fun. Other amenities at this Denver International Airport hotel also include a complimentary, expanded full hot breakfast, free cocktail hour every Monday through Thursday, secure business center, heated indoor pool, relaxing hot tub, an on-site exercise facility, free access to Prestige Fitness Health Club and fresh baked cookies every afternoon in the lobby. Our friendly and helpful staff is standing by to help make your stay in the Denver area as pleasant and comfortable as it could possibly be. Delivering superior customer care is our mission and our passion, which keeps our guests coming back. We have been awarded the Tripadvisor® Certificate of Excellence award 6 years running!
Based on 539 reviews
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