Prices are in New Zealand Dollars.

The Westin Crystal City

The Westin Crystal City

8.6
Excellent

Based on 1,170 reviews
 
1800 Jefferson Davis Highway, Arlington, VA 22202, United States
  +1 703 486 1111
The Westin Crystal City - Arlington, VA, United States
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Rooms

Check-in
Check-out

Standard rooms

$108+

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Bed type
Provider
Nightly Base Price
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Unknown
$108 per night
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Unknown
$167 per night
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Unknown
$186 per night
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Unknown
$187 per night
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Unknown
$233 per night

Classic rooms

$326+

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Bed type
Provider
Nightly Base Price
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King bed
$326 per night
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Unknown
$354 per night

King rooms

$122+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$122 per night
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King bed
$126 per night
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Unknown
$126 per night
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Unknown
$131 per night

Traditional rooms

$106+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$106 per night
IMAGE
King bed
$106 per night
IMAGE
Double bed
$106 per night
IMAGE
Double bed
$106 per night
IMAGE
King bed
$107 per night
IMAGE
King bed
$107 per night
IMAGE
King bed
$121 per night
IMAGE
Double bed
$124 per night
IMAGE
King bed
$126 per night
IMAGE
King bed
$126 per night
IMAGE
King bed
$128 per night
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Double bed
$133 per night
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King bed
$139 per night
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King bed
$141 per night
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King bed
$177 per night
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Double bed
$193 per night
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King bed
$203 per night
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Double bed
$218 per night
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Double bed
$289 per night
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Double bed
$289 per night

Double rooms

$124+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$124 per night
IMAGE
Unknown
$126 per night
IMAGE
Unknown
$127 per night
IMAGE
Double bed
$132 per night
IMAGE
Unknown
$203 per night

Premium rooms

$133+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$133 per night
IMAGE
Unknown
$133 per night
IMAGE
Unknown
$175 per night
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King bed
$182 per night
IMAGE
Unknown
$257 per night
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King bed
$314 per night
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Unknown
$336 per night
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King bed
$351 per night
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Unknown
$420 per night
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King bed
$447 per night
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Unknown
$641 per night

Reviews

Pros

Traveller rating

373
137
46
20
12

Time of year

Traveller type

Show reviews that mention

+
close to metro
airport shuttle
lobby bar
parking is expensive
close to the airport
comfortable bed
free wifi
great service
great location
nice hotel
staff was friendly
clean room
  • Okay
    Aug 2018
    5.1

    Rude staff at the check in desk. We had booked a king & were given a double right next to the elevators despite having a 1 year old that was a light sleeper. We weren't offered a child crib. They also kept giving us key cards that wouldn't work. Very tiny bathrooms so you can't fit 2 people near the sink.

  • Good
    Nov 2017
    7.1

    Just ok

    Location was great for a commute to my job in DC. Weekend and holiday schedule for Metro is horrible. Don’t plan on getting to work in the morning. I had to Uber twice due to closed Metro.

    Walls are very thin, you can hear your neighbor coughing and speaking. No free WiFi, they do give you a free bottle of water, mine was only replaced twice in 6 days. If you go for the second bottle is $5. Over all, basic lodging with nothing extra.

  • Excellent
    Oct 2017
    9.4

    Not much to rave about...solid

    Location close to Reagan National airport and value of the offering. Great rate for this stay

    No shuttle after 11pm. Because of my arrival I called and told them not to release my prepaid room due to late arrival nd in spite of this was told to call again the day of my arrival to re, re confirm. No problems but one time should have been enough.

  • Good
    May 2017
    6.5

    The bed was phenomenally comfortable and the room was well-appointed; on-site parking was easy to get in and out of and the facilities were pristine. Westin staff were friendly and professional.

    The walls were paper thin and I could hear everything else happening on the floor; not the best accommodation if you're a light sleeper. Additionally the whole room had bright blue LEDs on the light switches that were angled directly into my face. There was also a notable gap between the bottom of the entrance door and the floor which exacerbated the sound and light issues. It might not be an issue for some people but it wasn't the best way to sleep off a wedding night hangover!

  • Okay
    Mar 2017
    5.1

    Price includes your bed.

    Bed was comfortable, hotel was clean.

    The great price you get from Kayak does NOT include parking, an additional $34, or Wifi, an additional $15! They charged for the parking and wifi even though I included them in my search. The hotel desk staff was pretty nasty about it when I questioned it. By the way, that extra parking charge was not removed even though every time we needed to exit we had to run back inside the hotel to get them to lift the arm on the gate, which would not read or card, or anyone else's.

  • Okay
    Jan 2017
    4.8

    I made my reservations over almost 2 months in advance for a traditional room with one king sized bed. I arrived at the hotel early so I could fix up the room with rose petals and surprise my fiancé. When I checked in, Daniel at the front desk told me that I would have to settle for 2 queen size beds when that is not what I requested in my reservation. He proceeded to tell me that for the cheap rate I was getting on the hotel through hotels.com, that I should be happy with the room I have for the amount of money I paid! I was insulted, if I requested a king sized bed then that is what I should have gotten, and although I did receive a great deal on hotels.com that should not take away from what I requested! What I had planned for my fiancé was totally ruined because we couldn't even sleep in the same bed because the bed was so small, and I was laying on the edge the entire time ! Very unromantic and disappointing!

  • Good
    Jan 2017
    7.4

    good location and room clean.

    Overcharge for parking and Internet.

  • Good
    Oct 2016
    6.5

    Mixed

    Room Staff Restaurant for breakfast

    Exhorbitant parking charge Technological difficulties getting elevator started and opening garage exit gate

  • Excellent
    Oct 2016
    10.0

    Excellent business stay at the Crystal City Westin

    The staff were very professional and helpful. The room was updated and clean and the property was safe and quiet.

    The ATM was down.

  • Excellent
    Jul 2016
    10.0

    Bed was soooooooo comfortable.

  • Excellent
    Jun 2016
    8.5

    Westin crystal city

    Nice lobby bar staff. Location is right near metro so very convenient. Lobby is nice and spacious.

    There wasn't anywhere to sit outside - no rooftop lounge, courtyard or even outside sitting area. That was frustrating. Wifi was expensive unless you are a starwood preferred guest -- JOIN!

  • Excellent
    Jun 2016
    9.7

    We had an issue with our bathroom shower, but they quickly tried to fix it.

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About

Overview

Just minutes from Washington D.C; The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Stay productive in our professional and clutter-free Arlington event space. Spanning 16,000 square feet, 11 versatile function venues feature High Speed Internet Access and state-of-the-art audiovisual technology to suit your gathering’s unique needs. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambience of any of our 220 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath.

Starwood Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

Based on 1,170 reviews

9.0

Location

8.5

Service

5.9

WiFi

5.2

Value for money

Things to know

  • Comfortable beds
  • Great shopping
  • Close to public transport

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Free Airport Shuttle
Designated smoking area
Storage available
Lift
Hairdryer
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Cribs available
Cable or satellite TV

Location

Most popular landmarks

  • DEA Museum 1.2 km
  • Gravelly Point Park 1.4 km
  • National 9/11 Pentagon Memorial 1.7 km
  • National Air Force Memorial 1.8 km
  • The Pentagon 1.8 km
  • Arlington National Cemetery 2.9 km

Arlington travel guide

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