The location to all the modes of travel and the area has shops in walking distance.
Just loved the way everyone worked together for the customers....from Mek at the bar to guest services, everyone was just great. I would definitely stay again on my next trip. Really helps being so close to the airport......
No pool, I was really surprised that there was no pool, I guess i should have checked just kind of assumed they would have one. Also had to walk to the hampton in for tylenol, not a huge deal.....oh one last thing no room service, that threw me off but with uber eats I just ordered out....I would think you would want to capture every dollar possible.
Met my expectations.
It was very clean and well managed. No complaints.
Seems like another shuttle should be available. And perhaps continental breakfast.
Friendly staff with great comfort and great service including hospitality: Johnnique and the other new young lady working alongside her on 5/12.
Free shuttle to and from airport. Nice rooms. Micro and fridge in room plus coffee machine. Furniture comfortable. Room was clean and well maintained. Staff was helpful.
$14 breakfast was a joke. Same waffle maker and packaged bagels you would find at less expensive hotels. Only extra was omelets, which I did not have. Went across the street and got a much better breakfast for about half the price. Lousy way to gouge customers.
Clean, but overall needs to work
The hotel was clean and decently priced.
Our TV was not functional, the fridge was dirty and overall the decor of the place was bizarre.
The room was nice, clean and decent size for the price.
The staff was not knowledgeable about the area or events. So could not assist guests. They gave different information on their shuttle services. They were unable to give guest answers or suggestions on places in the area.
The staff was friendly and the location served our purpose
We were staying because we ran a marathon in the area. We were looking for somewhere we could get a good night sleep and a hot shower; however we were not able to get any hot water for a shower. The morning of the race I was forced to take a cold shower, while my friend refused to take a cold shower. This was very frustrating as we expect, at a minimum, we would be able to shower.
Staff was great
Extensive construction going. Will be nice when complete.
A work in progress
Renovated rooms were pretty nice. Modern decor. 2 free water bottles and coffee maker. TV's and cable service were good. Bed was comfortable.
The entire lobby was under construction and I had no idea until I arrived. Had to use a small hallway entrance and wind my way to a small temporary lobby. Lot of construction noise, but mostly during the day. Access in and out of hotel was cumbersome. Hallways and doors are noisy. Not sure if it is the gap under door or lack of insulation in walls, but I woke up to the noise of many doors in the halls slamming shut. Airport shuttle driver was very unpleasant. If you don't like your job, find something else to do. He pitched a fit when a guest was trying to pull in to the entrance, which blocked him from existing the entrance (not the exit like he should). claimed he couldn't reverse out of the way.
Was not informed about construction until I arrive
This hotel is under construction and they did not tell us about it until we arrived. I was also awoken at 11pm by concierge asking me if I was staying in the room. They responded that they accidentally double booked my room.
renovation was in progress
The noise, the first room wasn't acceptable, requested room change then desk agent didn't complete request so the handicapped room wasn't avail when we returned from our day out. we had to wait for the housekeeper to be finshed, for the room to be ready so we took all our luggage out of the room only to have to move it to a different room that wasn't reserved as requested. the hotel policy is to hold 50 dollars per day for incidentals. not 50 dollars per stay. subsequently 3 days over drafted my account!!!! at check out I was told the hold would take 3 to 5 days to release. that sucks. I wont use a booking service again. to many rules. I will book directly and cut the terms in half that are required. the few bucks I saved wasn't worth the hassel in the end.
The Hilton Garden Inn Reagan National Airport is close to all the excitement of Washington DC. Hilton Garden Inn Reagan National Airport is just a half of mile from Reagan National Airport and just minutes from downtown Washington DC. We are just minutes' walking distance to the metro to attractions or ride our complimentary hotel shuttle to and from the airport. Start your day with a choice of delicious breakfast options at our on-site restaurant or grab something to go from our 24-hour Suite Shop. Get in a workout at the fitness center and enjoy the crisp morning air on our sun deck. Explore the local area with plenty of dining and shopping options as well as museums and historical monuments. Host a grand event in our space for up to 300 people in theater-style seating or take advantage of the divisible space for four different rooms. The event space is ideal for small to medium meetings.
Based on 1,318 reviews
Value for money
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