Agadir hotels near Shems Casino

Pros: Simple rooms, but very nice pool area, hot water in small pool and warm water in big pool. Sea is close.

Pros: basic but good breakfast, clean rooms, friendly staff

Cons: rooms and hotel could do with some updating. even though we arrived 2 hours after check in time, we still had to wait about 30 minutes for our room.

Pros: Good pool with lots of sun loungers. Rooms quite large and everything one would expect in them. Reception staff great.

Cons: Asking god things which never materialised. Breakfast boring after the first day. No fresh fruit whatsoever other than orange juice.

Pros: The staff have been most attentive to all our needs and they could not do more for us. The building itself looks ready for refurbishment but perfectly adequate for what we paid. We enjoyed the fantastic sea and mountain views from our windows. We booked this holiday in March for occupation in December so we do not understand how they came to accommodate us on the first floor of the four floor building, the noisiest part. We drew attention to the fact and they let us have rooms on the second floor which was just a little better. The food was adequate and plentiful. Water was supplied for breakfast but not for supper. We had to bring our own bottled water. In the spa areas, wonderful service was provided by Sesemm and her colleagues.

Cons: The sound of music playing in the patios every night between 2200 and 0100 was a bit upsetting. We were told by people in the upper floors that they could not hear anything. Sounds like the place to aim for next time. Itemised receipts were never given which made it somewhat difficult to query entries.

Pros: Friendly smiley faces. Great breakfast. Room was cleaned every day. Pool area and garden very nice.

Pros: The staff are really nice and helpful and the quality of the breakfast and dinner is good.

Cons: The rooms and facilities are really old and need renovation, it's unacceptable for a 4 stars hotel to do 0 renovations from like 10 years

Pros: The price was too good Location is great Good spa and good prices

Cons: The facilities are too old.

Pros: Delicious breakfast, clean bedsheets, nice staff, good location.

Cons: Bathrooms weren’t perfectly clean, we could smell food from the kitchen in the room.

Pros: The location and friendly staff

Cons: I am not quite sure, how does the star rating works in Morroco, but if I compare to Europe, this could be max 3 stars. There was no real coffee. And it was funny thay you could not have coffeee at dinner or lunch- you had to go to snack bar. But there they gave you coffee only if you promissed to bring back cup, which is od in my opnion in 4* hotel :) I did not enjoy the food also, but I must say thay some of the cakes were delicious- not every meal time, but anyway. In my opinion the place has a lot of potential, it just has to have some more modern approach.

Pros: This was a lovely property. The rooms were great, the pool was really nice and the restaurant that leads onto the beach was perfect. The staff are so nice.

Cons: We was in room 170 within range of the nightclub. On our last night (Sat) it was impossible to sleep. If you stay here you must insist on not being in any rooms around the reception area. Ask for the rooms at pool side.

Pros: We had a bad starting night as they changed our room when we arrived and we couldn’t sleep because of the noise from the discotheque until 5 am! The day after they gave us our original room and everything went well! The location is super and the food is good! Drinks are terrible apart the wine that was good! Good experience overall

Cons: The changing of the room trying to make it that they were giving us a favour!

Pros: Weren’t aware of my booking initially and was then allocated a room which was around the back of the hotel which didn’t feet particularly safe as there was access via the road. The room itself had little light, was dated and shower was poor. Once i raised my concerns i was upgraded to a much nicer room in the main hotel building for no extra charge.

Pros: Very friendly staff. Good location. Very good food.

Cons: Bathroom and balcony were shabby

Pros: The location was killer. The food was decent as well. The pool was huge.

Cons: The water pressure in the shower was terrible. The shower head was broken and I asked three times for it to be fixed and it never was fixed. WiFi strength was terrible. It kind of felt like a cruise ship on land.

Pros: The food in the restaurant was great. It was different every night. Staff were friendly. Great value for money.

Cons: There was a terrible smell whenever we first went into the bedroom, which faded when we opened the doors to the balcony.

Pros: Very friendly and helpfull staff top class!! food was absolutly delicious! We highly recomend this hotel

Cons: -

Pros: Friendly and welcoming staff who looked after us so well.

Cons: Our air conditioner didn't work. Wi-Fi was poor in our room.

Pros: Lovely pool for swimming and enjoy the sun! The staff is really excellent!

Cons: Bathroom looks a little old.

Pros: Location is great

Pros: The pool, animation team, location of the hotel, the bellman i didnt remember his name, and the security outside i think the reception guy in the afternoon need to learn from him about hospitality.

Cons: I didn't appreciate the staff on your restaurant they care too much about the european guests more than the locals also some staff on the reception during our check in i think they need to have more trainings about dealing with the guest let them knows that they are working in the hospitality not in the army, food was inedible at any level we dine maybe 2 to 3 times the rest we was eating outside the hotel, even a cat can't accept to eat that food from the buffet and how can that possible guys you serve which you call a paella at night then the following days you serve it as a salad !! Shame on you

Pros: The breakfast staff were really friendly, always said good morning, always wanted to help! The sea view room was a great view and the room was clean! The hotel gardens were quite nice! Right near the beach which was great!

Cons: The swimming pools were a bit small, the breakfast food wasn’t very nice at all. It was way too cold in agadir to go swimming in such freezing pools anyway. Only went in once out of the whole stay, let alone going on the water slides! The entertainment was all in french so no English speaking person could really get involved.

Pros: Some staff were really friendly and the facilities were really good and the hotel was in a prime location

Cons: Some staff were rude and i moved rooms because of availablity. No towels provided in both rooms and only had 1 iron for the whole hotel.

Pros: Everything specially the staff who were so friendly

Cons: No bad comments

Pros: People and staff very friendly

Cons: Manager special security staff are very very friendly and helpful for every matter

Pros: The location

Cons: The reception staff

Pros: Location and facilaty and nice treatment this time thank you

Cons: Nothing

Pros: Location Hotel facilities Room size Cleanliness

Cons: Not much really,,

Pros: I have really enjoyed everything especially the room comfort and the swimming pools .

Pros: I liked the location and facilities in the hotel

Cons: The service and staff responsiveness.

Pros: Nothing to do with pic

Cons: Everything

Pros: The pool and surrounding area.

Cons: The staff were appalling, the check in took forever and they kept requesting a "voucher " I tried to explain many times that I booked via kayak mobile app so I don't have a "voucher " the reluctantly / eventually accepted the booking reference number. Their cyber long want won't and once again the front deck were very unhelpful when I was trying to do my airline online check in, this time the staff a front desk were down right rude. Then the bar staff didn't have a word of English and were again rude. Wifi service was practically none existent. The nicest people in this whole hotel was the engineer who arrived at our room to repair the wifi connection. Booked a room with side see view, ended up in a first floor corner room over looking the terrace, I suppose if if stretched out over the balcony using binoculars I might have caught a small glimpse of the sea. Having been staying up the road in the sofitel , I can confirm that the Royal Atlas is far from being a five star. More like a three star.

Pros: Everything, really nice stay

Cons: Wifi can be better

Pros: One lady at the reception was nice and the hotel garden is nice that’s all.

Cons: When we arrive to our room the bed sheets was dirty and not ironed and also the pillows was smelling from greasy hair, it was seems like hasn’t been changed after previous guests... when we wanted to take shower there was 4 towels (2 smaller 2 bigger) All of them had dirty marks on them! Also there was no shampoo neither shower gel only soap... I am very disappointed, compared to a 4* hotel this is unacceptable and also was expensive, and we didn’t even get a clean room. The telephone was not working. This is a big hotel and our room was on the third floor. There is no elevator in this hotel which is also strange and I think is very bad as they have 400 rooms and they have more hotels worldwide so I don’t understand how they do not have money to put an elevator. Also if you want internet in your room you have to pay €2/day/device! This is also ridiculous I think as even a non star apartment has usually internet! When I have been complained at the reception about the dirty, they have changed our bed sheets and the towels, however they just gave us shower gel and they told us that we can but shampoo to ourselves at one of the hotel’s shop.... the next day they have changed our room for first floor, they said to us after breakfast go to the reception and they give as another room. So we went to the reception, and the lady said after 1 hour they will make a room ready to us, and she will send someone to help us with our suitcases to take it from the current room to the new room. After waited 1,5 hours nobody came, telephone still didn’t work, so I went back again to the reception and ask what’s going on. Than one man came with us to carry our suitcase and show us the new room. For these mistakes the hotel manager promised us shampoo, shower gel and a fruit bowl for apology. Of course when we arrived to the new room there was nothing from these promises. So again I went back to the reception and talked to the manager.

Pros: The towels, the staff, and leaving.

Cons: The crappy music, played full bore through the whole complex untill 11 pm. They should let you know before booking.impossible to relax.

Pros: Good breakfast in the morning and the lunch was nice, better than diner. They have a nice water park with a few slides, what is fun for some time. Could hire surfboards and others for free.

Cons: It is a real all inclusive hotel. The ac did not work in our room, therefore we left a window open. This was not ideal while they play music very loud till late at night. So we had a hard time to fall asleep. Also during the day it is not nice to lay at the swimming pool to read a book, because the music was very loud.

Cons: We had to change rooms two times! In the first room the AC was not working. In the second one there was one bed too short. In the third room there was so much black mold in the bathroom, and you could smell the mold in the whole room. The cleaning was horrible, the sink and everything around it were full of mold.

Pros: There is lots of things for like the property to stay. I like most the swimming pool.

Cons: The bathroom facilities are not good. It’s old and not comfortable enough to use. They need to improve their facilities.

Pros: Location and view

Cons: Good and drinks were disgusting, room was dirty no sheets on the bed waited 3 hours ,, staff were not helpful

Pros: Nothing

Cons: Everything

Pros: The hotel was fairly reasonable but not praiseworthy. Staff were good. Good beach location (when the sun shines!)

Cons: Food was not particularly to my liking but others liked it. You have to remember this is not Europe so alcohol regulations are different (no beach bars or bars nearby) although restaurants serve beer/wine etc.

Pros: Location

Cons: It need some updates

Pros: Everything

Pros: Kindly people of the restaurant. Location and the big area of the hotel and apartments. Very good breakfast.

Cons: Poor wifi connection.

Pros: The waiters were very helpful and friendly and it was close to the beach

Cons: I had extra payments to make when I had booked via booking.com even though I sent a number of emails to confirm the time I would arrived. Female Hotel reception staff moody and one was under the influence of alcohol very strong on his breath and he was aggressive.

Pros: Good food, beer and wine. Very nice hotel.

Cons: The pool was too cold.