Agadir hotels near Shems Casino

Cons: The staff were appalling, the check in took forever and they kept requesting a "voucher " I tried to explain many times that I booked via kayak mobile app so I don't have a "voucher " the reluctantly / eventually accepted the booking reference number. Their cyber long want won't and once again the front deck were very unhelpful when I was trying to do my airline online check in, this time the staff a front desk were down right rude. Then the bar staff didn't have a word of English and were again rude. Wifi service was practically none existent. The nicest people in this whole hotel was the engineer who arrived at our room to repair the wifi connection. Booked a room with side see view, ended up in a first floor corner room over looking the terrace, I suppose if if stretched out over the balcony using binoculars I might have caught a small glimpse of the sea. Having been staying up the road in the sofitel , I can confirm that the Royal Atlas is far from being a five star. More like a three star.

Cons: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Cons: Their bath tub and toilet was clogged. When I called them they said staff only comes before 4:00 pm. They said the hotel has free internet service. But there was no internet and when I called they said we cannot do anything because the PROBLEM IS GENERAL. when I said when it will be fixed they said we don’t know. I invited my fiancé on dinner and they severe to God misbehave her and pushed her hard and thrower her out of the hotel. They said why you came in the hotel with a foreighner. I was shocked. I have not seen such a disrespectful behavior towards a female in my whole life.

Cons: The swimming pool is too shallow, basically made for kids. They gym and spa are not included in your fare and you have to pay seperate let and daily for gym use which is very irritating. Also, the place really really needs to invest in elevators. Lastly, the most annoying thing is if you have more than one guest room and you're the only guest, you cannot bring another guest with you. Instead, they will make you buy another room..