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|"Great breakfast selection, perfect room."||(in 12 reviews)|
|"Very beautiful hotel with lovely staff"||(in 24 reviews)|
|"Good hotel, good staff."||(in 37 reviews)|
|"Bad service, horrible food, never had worst."||(in 6 reviews)|
|"Hotel needed an update several years ago!"||(in 3 reviews)|
|"Biggest disappointment was the room."||(in 14 reviews)|
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When the world went creasy for Corona, the people of this Sofitel were ready to fully assist, help, welcome and embrase their guests. The manager, conciërge and all were extra kind, while They also had their own problems. Thank you so much!!!! I Will return to this nice hotel. We wish you all the best in this strange period.
The food at this location is very good, and the beach is wide and beautiful. The rooms all have balconies and the property is on the far end of the beach, which makes it feel more private. The hotel provides pastries in the rooms which were delicious.
The restaurant and bar staff were comically and frustratingly inattentive. The room was not ready until 90 minutes after check in, staff kept telling us it would only be a few minutes each time we asked about it.
The property was clean and well looked aftered.when i arrived at the hotel i was welcomed in a friendly way by a receptionist called Asma which made me feel happy.And she also went out of her way to get my room ready as i arrived abit early.
The restaurant experience could have been better, i was constantly approached to be asked for money of how will i be paying for it,, i feel they should have only come over to ask how my meal was,,and i was also rushed, the waiters made me feel really uncomfortable like i wasnt going to pay for my meal they came over atleast 3 or 4 times to ask about how will i be paying its so embarrassing.
Location is good
We were given a room with a dirty blob of hair in the shower and they ignored all of our requests such as us asking for a double bed. Hotel dealt with the issue in a very unprofessional way and we had to change room twice because of the similar issue. In the last room we were given, they've left half used toiletries in the shower, but we were too tired to keep moving as the communication within the staff was appalling and they were taking a very long time in making any decision. The use of the inside pool is €20 and hammamm is also €20, it's very stuffy in the pool area and stinks of chlorine which makes the whole experience unenjoyable. They really mustn't advertise themselves as a spa hotel with facilities like that. The spa is even owned by a different company. If you want a 5 star quality hotel which is on par with the Sofitel's European branches, do not stay in this one as the quality is highly disappointing. In the hotels defence, they did give us a meal with free wine to make up for the mistakes, but we had to fight to get it, it was tiring dealing with the situation on holiday
Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.
Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.
With a luxurious 173-room resort including 49 air-conditioned suites on a private beach, our 5-star hotel guarantees a relaxing stay in Agadir. With a thalassotherapy center, fitness room, heated outdoor pool, 2 bars and 3 restaurants, Sofitel Agadir Thalassa Sea & Spa invites you to relax in a refined Moroccan-inspired setting. Free WiFi and a meeting room: also suitable for business guests.
based on 506 reviews
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Most popular landmarks
- Casino Le Mirage 1.6 km
- Agadir Beach 2 km
- Stade Al Inbiaat 2.5 km
- Theatre de Verdure 2.5 km
- Eglise Sainte Anne 2.6 km
- Musee du Patrimoine Amazigh 2.6 km